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Room Mate Macarena - Gran Vía

3.0 star property

Photo gallery for Room Mate Macarena - Gran Vía

Rooftop terrace
Rooftop terrace
Standard Room (Exterior)
Interior
Rooftop terrace

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
Gran Vía 43, Madrid, 28013
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪21 min drive‬

Room options

View all photos for Basic Room

Minibar, in-room safe, desk, laptop workspace

Basic Room

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room Single Use

Standard Double Room Single Use

Standard Double Room Single Use

  • Sleeps 1
  • 2 Twin Beds OR 1 King Bed

View all photos for Standard Room (Exterior)

Standard Room (Exterior)

Standard Room (Exterior)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (View)

Standard Room (View)

Standard Room (View)

  • 17 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Triple Room

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Madrid

With a stay at Room Mate Macarena - Gran Vía, you'll be centrally located in Madrid, steps from Gran Via and 7 minutes by foot from Puerta del Sol. .This hotel is 0.5 mi (0.7 km) from Plaza Mayor and 0.5 mi (0.8 km) from Royal Palace of Madrid.

What's nearby

  • Gran Via - 1 min walk - 0.1 km
  • Puerta del Sol - 7 min walk - 0.6 km
  • Plaza Mayor - 9 min walk - 0.8 km
  • Royal Palace of Madrid - 9 min walk - 0.8 km
  • Prado Museum - 3 min drive - 2.1 km

Getting around

  • Callao Station - 1 min walk
  • Madrid Recoletos Station - 3 min drive
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 21 min drive

Restaurants

  • ‪Five Guys - ‬2 min walk
  • ‪Papizza - ‬1 min walk
  • ‪KFC - ‬1 min walk
  • ‪El Asador de Aranda - ‬3 min walk
  • ‪O' Faro Finisterre - ‬2 min walk

About this property

Room Mate Macarena - Gran Vía

Central hotel with a seasonal outdoor pool connected to a shopping center in Madrid
Room Mate Macarena - Gran Vía offers 130 air-conditioned accommodations with minibars and safes. 32-inch flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

Guests under 18 years old are not allowed in the swimming pool.

Make yourself at home in one of the 130 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as a seasonal outdoor pool or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a living plant wall.
Quench your thirst with your favorite drink at the poolside bar. Buffet breakfasts are available daily from 7:00 AM to noon for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: EUR 19.95 for adults and EUR 19.95 for children
  • A poolside bar

Things to do

  • Seasonal outdoor pool

Family friendly

  • Lifeguards on site
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests must receive written permission from the hotel in advance in order to check-in with their dog. Breed restrictions apply. Guests traveling with a dog must present their pet's current vaccination record and liability certificate at check-in. Dogs must not weigh more than 88 pounds (40 kilograms) and must be at least 1 year old. Full details will be provided by the hotel.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 19.95 for adults and EUR 19.95 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses wind, solar, and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
Dogs are not allowed in public areas, including restaurants, bars, terrace, pool areas and meeting rooms. Dogs must be leashed outside of the guestroom. Dogs are not allowed to be unattended in guestrooms, except during breakfast hours.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May 10 to September 30
Pool access available from 10:30 AM to 6:30 PM
Guests under 18 years old are not allowed in the swimming pool

Property is also known as

Room Mate Rex
Room Mate Rex Gran Vía
Room Mate Macarena Gran Via
Room Mate Macarena - Gran Vía Hotel
Room Mate Macarena - Gran Vía Madrid
Room Mate Macarena - Gran Vía Hotel Madrid

Room Mate Macarena - Gran Vía Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 851 out of 1142 reviews
Rating 8 - Good. 225 out of 1142 reviews
Rating 6 - Okay. 50 out of 1142 reviews
Rating 4 - Poor. 5 out of 1142 reviews
Rating 2 - Terrible. 11 out of 1142 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Hossein

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and comfortable rooms.
Stayed 3 nights in Dec 2024

10/10 Excellent

Celeste

Liked: Cleanliness
Stayed 5 nights in Dec 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New, clean and convenient!
Stayed 1 night in Dec 2024

8/10 Good

Jaime

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Si tuviera que quejarme sería que la habitación es muy obscura.
Stayed 2 nights in Dec 2024

10/10 Excellent

Carol

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place 👍
Stayed 1 night in Dec 2024

10/10 Excellent

ANA DELIA

Stayed 7 nights in Nov 2024

10/10 Excellent

Rosemil Sofia

Stayed 6 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent! Great location, cooperative staff, amazing breakfast!! Highly recommended. The only flaw is that it would be more honest and transparent to write the prices of the snacks in the mini bar.
Stayed 3 nights in Dec 2024

10/10 Excellent

Handher, Tamarac

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay!
Stayed 1 night in Dec 2024

10/10 Excellent

Zuleyma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para hospedarse, centrico, accesible, la atención es inmejorable, a mis amigos del hotel estoy muy agradecida por su hospitalidad es la tercera vez que me quedo y el trato es insuperable. Nos veremos pronto, Zuleyma desde Puerto Rico
Stayed 2 nights in Dec 2024

10/10 Excellent

Yadira, Tampa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 3 nights in Dec 2024

8/10 Good

KERVYN

Liked: Staff & service, property conditions & facilities
Its a good place
Stayed 8 nights in Dec 2024

6/10 Okay

Martin

Travelled with partner
Hotel is nice, clean and very well located. Rooms are smaller than average hotel rooms, which make it very inconvenient for people with family or large luggage.
Stayed 6 nights in Dec 2024

10/10 Excellent

Lizmaira

Stayed 1 night in Nov 2024

8/10 Good

Kevin

Liked: Property conditions & facilities
Stayed 4 nights in Nov 2024

8/10 Good

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Madrid stroll
Located at Gran Via closed to everything a tourist wishes to see with multiple transportation venues (metro, bus, etc). Breakfast was ok for a couple of days, one gets tired afterwards as it’s the same every day. Room was clean and very nice decorated, bed was way too firm for our taste. The rooftop was nice but too cold to enjoy it (November). The staff was friendly and attentive, overall a good experience.
Stayed 5 nights in Nov 2024

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very well located on Gran Via, close to lots of the main things we wanted to see in Madrid. The staff were friendly, breakfast was great with plenty of options. The rooms were clean (maybe slightly on the small side, but not too small), and ours was right next to the elevator, which we could hear most of the night when trying to sleep, so if staying here you may want to request one away from the elevator if possible.
Stayed 4 nights in Nov 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
One of the best places I have ever stayed in. Bed was sooooooooooo comfortable, large tv staff very helpful would definitely recommend. Two things could be improved- the shower can get quite slippery and no hand rail to hold yourself and the tv needed more English speaking channels or be able to connect to Netflix etc
Stayed 3 nights in Nov 2024

10/10 Excellent

JOSEPH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Robert

Stayed 3 nights in Oct 2024

8/10 Good

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent 8 nights in total in a city view room. It was surprisingly quiet and peaceful to sleep at night considering how busy Grand Via is. The pro of being so centrally located also makes it a bit of a con when you’re tired at the end of a busy day exploring and have to dodge waves of people coming at you to get back to your hotel. The breakfast was perfect with plenty of selection. The front desk staff are friendly and helpful. The room was large with plenty of storage. I wouldn’t want to stay here with a friend - there is zero privacy for the bathroom but was fine with a couple. Additionally, housekeeping was a bit inconsistent with time - one day they were knocking on the door just before 8am when we hadn’t left for the day, the next day they were knocking on the door at 3:30pm when we had come back for a nap to prepare for a late night. Our last day there, the didn’t restock the coffee and we had run out of hand soap which didn’t get refilled - non of the containers of toiletries were refilled during our stay of 8 nights. Overall a good stay and we will book with the Room Mate brand again, but will look for a less busy neighborhood which is more our vibe than Grand Via with its global brands and constant crowds.
Stayed 5 nights in Nov 2024

10/10 Excellent

HAGAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s convenient
Stayed 4 nights in Nov 2024

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing m! Beautiful hotel, large room
Stayed 2 nights in Nov 2024

10/10 Excellent

alvaro n

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
personal excelentr desde la puerta hasta arriba. miguel angel y juan carlos inician con una coordial bienvenida.puedo recomendar el hotel. pu
Stayed 5 nights in Nov 2024

10/10 Excellent

Leslie, Katy

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Nov 2024