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HUP

4.0 star property

Photo gallery for HUP

Bar (on property)
Reception
Meeting facility
Lobby
Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Spa
  • Gym
  • Parking available

Explore the area

Map
Arkweg 3-17, Mierlo, 5731 PD
  • Gulbergen Golf
    ‪6 min drive‬
  • Helmond Castle
    ‪7 min drive‬
  • Dierenrijk
    ‪13 min drive‬
  • Eindhoven (EIN)
    ‪30 min drive‬

Room options

View all photos for CLUB Room

CLUB Room

CLUB Room

  • 32 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for BASE Room

BASE Room

BASE Room

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

Fletcher Wellness - Hotel Helmond

  • Hot tub
  • Spa
  • Free WiFi
  • Restaurant
3.9 out of 5, Good, (265)
Fletcher Wellness - Hotel Helmond

About the area

Mierlo

With a stay at HUP in Mierlo, you'll be within a 10-minute drive of Gulbergen Golf and Helmond Castle. .This family-friendly hotel is 4.1 mi (6.6 km) from City Gates and 4.2 mi (6.7 km) from Castle Geldrop.

What's nearby

  • Eindhoven University of Technology - 11 min drive
  • Dierenrijk - 13 min drive
  • DAF Museum - 13 min drive
  • Philips Stadium - 14 min drive
  • High Tech Campus - 19 min drive

Getting around

  • Helmond Brandevoort Station - 4 min drive
  • Eindhoven (EIN) - 30 min drive

Restaurants

  • ‪De Koffer - ‬15 min walk
  • ‪Verhoeven's Dorstige Tuin - ‬8 min drive
  • ‪IJssalon Bacio Mierlo - ‬16 min walk
  • ‪Wereldrestaurant Mierlo - ‬8 min walk
  • ‪De Barrier - ‬13 min walk

About this property

HUP

Family-friendly hotel with 2 restaurants and a full-service spa
HUP offers 149 air-conditioned accommodations with minibars and safes. 32-inch flat-screen televisions come with satellite channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam.
Make yourself at home in one of the 149 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a hot tub. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.
Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the 2 coffee shops/cafes. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This hotel has 14 meeting rooms available for events. Self parking (subject to charges) is available onsite.
HUP has 2 restaurants on site.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 6 per night)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 restaurants and 2 coffee shops
  • 1 bar
  • Room service available

Things to do

  • Fitness classes
  • Arcade/games room
  • Bike rentals
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Fitness centre
  • Table football
  • Full-service spa
  • Indoor pool
  • Pilates classes
  • Playground
  • Racquetball/squash
  • Sauna
  • A hot tub
  • Steam room
  • Table tennis
  • Yoga classes

Family friendly

  • Arcade/games room
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free supervised childcare
  • Indoor pool
  • Playground
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Lockers available
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff

Business services

  • Coworking spaces
  • Meeting rooms - 14

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Hot tub
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • In-room accessibility
  • Low-height desk
  • Low-height door lock
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • Communal living room
  • Fireplace in reception
  • Games
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Satellite channels

Food and drink

  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: EUR 6 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note that per hotel policy, swimwear is not allowed in the pool on Wednesday evenings. Swimwear must be worn at all other times.

We should mention

Pool access available from 7:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

Brug Hotel
Carlton Brug
Carlton Brug Hotel
Carlton Brug Hotel Mierlo
Carlton Brug Mierlo
HUP Hotel Mierlo
HUP Hotel
HUP Mierlo
HUP Hotel
HUP Mierlo
HUP Hotel Mierlo

HUP Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 122 out of 317 reviews
Rating 8 - Good. 126 out of 317 reviews
Rating 6 - Okay. 44 out of 317 reviews
Rating 4 - Poor. 19 out of 317 reviews
Rating 2 - Terrible. 6 out of 317 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

9.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Elaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Really great stay lots of facilities . Food was really nice . Lots of areas to keep little person entertained. Ideally would prefer a double bed rather than two singles
Stayed 2 nights in May 2024

8/10 Good

KISHORE

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and ammenties
Stayed 1 night in Apr 2024

8/10 Good

sonia

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Good for family and sport
Stayed 1 night in Apr 2024

10/10 Excellent

Jane

Stayed 2 nights in Aug 2023

10/10 Excellent

RAFAL

Stayed 1 night in Aug 2023

10/10 Excellent

Boaz

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
recommended stay
great hotel, with great fitness facility. good breakfast
Stayed 4 nights in Jun 2023

6/10 Okay

maleena

Liked: Cleanliness, property conditions & facilities
It was good if you like lots of Children around you. Very noisy in restaurants and meal portions are small. Front desk staff very confused with English speaking customers at time. No real options for dining nearby
Stayed 2 nights in Jun 2023

10/10 Excellent

Fay

Stayed 2 nights in Jun 2023

8/10 Good

FT

Stayed 2 nights in Mar 2023

2/10 Terrible

Fung Lin Florence

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were disappointed about this hotel. Among the hotels that we’ve stayed all over the world, this hotel is the worst one. Sorry for being direct! The facilities of this hotels lacked of proper maintenance. The services provided by its staff were very poor. For example, the front desk staff told us that “all amenities have to be booked”. Yet, the truth is that we only need to queue up but no need to book. Another incident was that our room was not cleaned up during our stay. After reminding the front desk staff, we waited for an hour for house-keeping. When we chased again, the front desk replied that they forgot which room no. has made the request 😵‍💫.
Stayed 2 nights in Oct 2022

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

6/10 Okay

Berenike

Stayed 1 night in Aug 2022

6/10 Okay

Marvin

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The rooms could be cleaner there where sloot of Stains on the floor and curtains and Hair in the bathroom
Stayed 1 night in Dec 2021

8/10 Good

Anique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice.
Nice hotel, every little detail is sports oriented which makes it special. The roomservice was extremely fast and the staff very friendly. Would stay again. Good value for money.
Stayed 1 night in Dec 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good sports oriented hotel
Sports hotel, friendly staff, good breakfast, in room service food could improve a bit. otherwise recommendable. Parking is a bit off and when it rains that is a problem
Stayed 2 nights in Dec 2021

10/10 Excellent

HAROLD

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place! Great food and good people
Stayed 4 nights in Oct 2021

10/10 Excellent

ROY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021

10/10 Excellent

Scott

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place. Great place for family. Lots of stuff to do. The breakfast was awesome. We'll stay here the next time we are in the area.
Stayed 1 night in Oct 2021

8/10 Good

Demelza

Travelled with group
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect voor kinderen
Stayed 1 night in May 2021

10/10 Excellent

Eric, Washington DC

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and unique hotel. Really good breakfast. Staff so friendly and helpful.
Stayed 3 nights in Nov 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kids love this place
Good time as always, kids love this place. At restaurant the Seabass OK, Bolognese very average.
Stayed 2 nights in Jan 2020