With a stay at Résidence Touristique Koutoubienne in Marrakech (Medina), you'll be a 3-minute walk from Jemaa el-Fnaa and within a 5-minute drive of Marrakech Plaza. .This aparthotel is 1.9 mi (3 km) from Majorelle Garden and 1.8 mi (2.9 km) from Avenue Mohamed VI.
Aparthotel with free breakfast, a short walk to Jemaa el-Fnaa
Résidence Touristique Koutoubienne offers 7 accommodations with blackout drapes/curtains. Accommodations at this 3-star aparthotel have kitchens with refrigerators, stovetops, separate dining areas, and cookware/dishes/utensils. Bathrooms include bathtubs or showers.
This Marrakech aparthotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Plasma televisions come with satellite channels. Housekeeping is provided daily.
Recreational amenities at the aparthotel include an outdoor pool.
Make yourself at home in one of the 7 guestrooms, featuring kitchens with refrigerators and stovetops. Plasma televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include blackout drapes/curtains, and housekeeping is provided daily.
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. This aparthotel also features complimentary wireless internet access and tour/ticket assistance.
Enjoy a satisfying meal at Résidence Touristique serving guests of Résidence Touristique Koutoubienne. A complimentary continental breakfast is served daily from 8:30 AM to 10:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
A complimentary continental breakfast is served each morning between 8:30 AM and 10:00 AM.
Résidence Touristique - This restaurant specializes in local cuisine and serves breakfast only.
Languages
Arabic, English, French
Property amenities
Pool/Spa
Outdoor pool
Internet
Available in the apartment: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
24-hour return airport shuttle on request for a surcharge
Restaurants on site
Résidence Touristique
Kitchen
Cookware, dishware, and utensils
Hob
Refrigerator
Dining
Free continental breakfast available daily 8:30 AM to 10:00 AM
A restaurant
Bedrooms
Bedsheets provided
Bathroom
Bathtub or shower
Towels provided
Living spaces
Separate dining area
Entertainment
Plasma TV with satellite channels
Outdoor areas
Terrace
Laundry
Dry cleaning/laundry service
Climate control
Air conditioning
Heating
Pets
No pets allowed
Suitability/Accessibility
No lift
Designated smoking areas
Services and conveniences
24-hour front desk
Blackout drapes
Housekeeping (daily)
Safe at front desk
Tour and ticket assistance
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
7 units
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.22 per person, per night. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: EUR 20 per vehicle (one-way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have elevators
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Only registered guests are allowed in the guestrooms
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 7 out of 42 reviews
10 - Excellent
7
Rating 8 - Good. 13 out of 42 reviews
8 - Good
13
Rating 6 - Okay. 13 out of 42 reviews
6 - Okay
13
Rating 4 - Poor. 6 out of 42 reviews
4 - Poor
6
Rating 2 - Terrible. 3 out of 42 reviews
2 - Terrible
3
7.8/10
Cleanliness
9.4/10
Staff & service
7.4/10
Amenities
7.2/10
Property conditions & facilities
6.6/10
Eco-friendliness
Reviews
6/10 Okay
Shaukat
Travelled with family
5 June 2024
Beware of City Tax Scam
The location of this apartment hotel is excellent, very close to Jemaa el Fnaa. English language is a problem for most people in Morocco, and this place was no exception. The apartment is a reasonably good apartment. The only main issue to be a aware of is that government city tax is only €1 per person per night. They WILL try to charge you much more, but now that you're aware, DON'T let them.
Shaukat
Stayed 4 nights in May 2024
6/10 Okay
andy
24 May 2024
Liked: Room comfort
Great location , very spacious, but lacks
I was overcharged £8 by desk from what you quoted. Non Wi-Fi.
andy
Stayed 1 night in May 2024
8/10 Good
Nigel
6 May 2024
Liked: Cleanliness, room comfort
Great location...staff super friendly...
Nigel
Stayed 3 nights in May 2024
10/10 Excellent
Brenda
16 Feb 2024
Liked: Cleanliness, room comfort
Spacious, clean and quiet with great location
Lovely clean, quiet stay in the Medina. The location was perfect and the staff friendly and accommodating. Don’t use google maps to find this place. It will lead you astray. If you do use it, keep the mint sellers on your left as you walk about 100 yards, working your way down the alley to the left. The sign is white with red letters, across from the date/candy souks.
Brenda
Stayed 4 nights in Feb 2024
10/10 Excellent
Laurent
11 Oct 2023
Liked: Cleanliness, room comfort
I spent 4 days in Marrakesh as a solo traveler. The hotel is located in a perfect spot, right on the edge of the main square. Very difficult to find a proper outdoor swimming pool in the medina but the pool is lovely there. I had a whole 1 bedroom apartment for myself and the price was very reasonable. Very good value for money. But the big thing for me was the staff who couldn't do enough to make my stay comfortable. Thank you Salma (you are a star), Zainab and Mohamed, you were all fantastic!
Laurent
Stayed 4 nights in Oct 2023
2/10 Terrible
Arshad
Travelled with family
5 Aug 2023
Disliked: Cleanliness, room comfort
Arshad
Stayed 1 night in Aug 2023
6/10 Okay
Huyon Syef
Travelled with family
1 May 2023
Liked: Cleanliness
Toiletries were not available. Toilet was difficult to flush.
Stove was difficult to ignite/manual by a common cigarette torch.
TV remote could not be used
Huyon Syef
Stayed 5 nights in Apr 2023
4/10 Poor
Verified traveller
Travelled with family
27 Feb 2020
Liked: Staff & service
Disliked: Cleanliness, room comfort
Nice place with one horrible downside! Bed bugs!
The place is in great location. The staff is friendly. The rooms are as per pictures but there was a terrible problem.. bed bugs!
This completely ruined our experience. My daughter got bitten 23 times and we complained on the first day with 7 bites but no action was taken. We literally stopped using an entire room for the duration of our 9 day stay. The property should have proper fumigation done
Verified traveller
Stayed 9 nights in Feb 2020
10/10 Excellent
Johanna
Travelled with family
7 Jan 2025
Liked: Cleanliness, room comfort
Bra läge, prisvärt, vänlog personal!
Bra lokation, nära upphämtningplats för alla aktiviteter. Prisvärt när man är i en stad där man tillbringar väldigt lite tid på hotellet. Väldigt tillmötesgående personal. Johanna och Loke 9 år.
Johanna
Stayed 4 nights in Jan 2025
4/10 Poor
Verified traveller
6 Jan 2025
Disliked: Cleanliness, room comfort
Verified traveller
Stayed 1 night in Dec 2024
6/10 Okay
Verified traveller
Travelled with group
5 Jan 2025
Liked: Cleanliness
Bra beliggenhet, god frokost på fin takterasse, hotellrom helt ok, dusjen lakk noe. Hyggelige ansatte, men uklarheter om pris ved betaling for natt nummer to.
Verified traveller
Stayed 1 night in Dec 2024
6/10 Okay
Verified traveller
1 Jan 2025
Lot's of hazzle
We had to pay 30% more upon arrival than what had been agreed in the booking. Fortunately Hotels.com refunded us the difference. They also messed up our days of stay and were going to end our stay one day too early, luckily this issue was solved. The breakfast was good and the view from the terrace is nice.
Alojamiento muy comodo y agradable.
Los empleados muy amables.
Alojam recomendado
Marta
Stayed 5 nights in Oct 2024
6/10 Okay
Jean-Claude
15 Oct 2024
Liked: Cleanliness
Bon emplacement mais pas terrible
Attention cet établissement n'accepte pas les paiements en CB.
Il n'est accepté que des espèces et pas de facture.
Il faut emmener ses serviettes de toilettes, nous en avons une pour deux et pas changées du sejour
Jean-Claude
Stayed 5 nights in Oct 2024
6/10 Okay
Verified traveller
Travelled with group
26 Sept 2024
Liked: Cleanliness
Disliked: Room comfort
Située proche jamaa El fnaa
Résidence à prestation médiocre
Photos ne reflète pas la réalité
Je n’y reviendrais plus jamais
Verified traveller
Stayed 3 nights in Sep 2024
8/10 Good
Philippe
11 Sept 2024
Liked: Cleanliness, amenities, room comfort
Hôtel sans prétentions mais un emplacement idéal pour visiter le centre de Marrakech
Propre avec cuisine et frigo
Piscine bienvenue par grosse chaleur
Personnel super agréable
Bon séjour dans cette résidence très bien située (à 2 pas de la place Jemaa El Fna).
On nous a mis dans l'appartement Douiria (ce n'était pas celui indiqué lors de la réservation)
Connexion difficile, wifi très instable. On devait être à l'entrée de l'appartement pour capter ou carrément dans le couloir.
Idem pour la TV, 1 seule chaîne quand elle veut bien se mettre.
Piscine non chauffée et pas trop entretenue, transats très vieux, on s'est quand même baigné pour se rafraichir.
Henné interdit dans la résidence.
Personnel très gentil. Réception ouverte 24h/24.
Ménage aléatoire tous les 2 ou 3 jours.
1 rouleau de PQ pour 4 pour 2-3 jours. Il faut toujours aller en réclamer à la réception, c'est pénible et usant...
Cuisine très rustique.
Calme ...sauf quand il y a des travaux autour ! Ce qui a été le cas pour nous.
Bon petit déjeuner, viennoiseries/crêpes qui changent tous les jours. Sinon c'est toujours pareil, mais dépaysant car pris sur la terrasse avec vue magnifique sur la Koutoubia et l'Atlas!
Pas de pdj prévus à emporter quand vous devez partir plus tôt du fait du vol de votre avion, dommage.
Attention aux moustiques !
Personnel 24/7 sur place, souriant et accueillant. Très bon petit déjeuner continental servie à la terrasse avec une vue sur les Atlas. Chambres confortable et typique d’une Rihad. Au cœur de l’action de la médina et de la place Jamma El Fna. TOUT est à distance à pieds.
ATTENTION si vous arrivez en voiture indiquer à votre GPS “ Parking Koutoubia” (impossible de se rendre à la résidence en voiture). Garer votre voiture pour le temps de votre séjour, seulement 45 Dirham/ 24hrs et sécurisé. Ensuite laissez vous emporter par la culture marocaine 😉
Les employés tres gentils et serviable.
Les chambres sont grandes mais literie moyen.
l eau de la douche sentait la rouille.
Pommes de douche trop rouillée.
Petite déjeuner moyen.