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idoop Hotel Lombok

3.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for idoop Hotel Lombok

In-room safe, soundproofing, free WiFi, bed sheets
Exterior
Lobby
Restaurant
Daily buffet breakfast (IDR 50000 per person)

Reviews

7.4 out of 10

Good

Popular amenities

  • Breakfast available
  • Spa
  • 24/7 front desk
  • Room service
  • Housekeeping
  • Laundry

Explore the area

Map
Jl Swara Mahardika No. 883, Mataram, Lombok, 83121
  • Islamic Center NTB
    5 min walk
  • Mataram Immigration Office
    6 min walk
  • Lombok Epicentrum Mall
    2 min drive
  • Mataram (AMI-Selaparang)
    5 min drive

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 18 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

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Aston Inn Mataram

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The price is AU$55
for 1 night
includes taxes & fees
10 Jan - 11 Jan
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About the area

Mataram

With a stay at idoop Hotel Lombok, you'll be centrally located in Mataram, just a 5-minute walk from Islamic Center NTB and 6 minutes by foot from Mataram Immigration Office. .This spa hotel is 8.4 mi (13.5 km) from Senggigi Beach and 1.2 mi (1.9 km) from Lombok Epicentrum Mall.

What's nearby

  • Islamic Center NTB - 5 min walk
  • Mataram Immigration Office - 6 min walk
  • Lombok Epicentrum Mall - 2 min drive
  • Mataram Mall - 3 min drive
  • Mayura Park - 4 min drive

Getting around

  • Lombok (LOP-Lombok Intl.) - 36 min drive

Restaurants

  • ‪Bakso Timbul Rejeki - ‬4 min walk
  • ‪Nasi Babi Guling Ibu Sute - ‬8 min walk
  • ‪KFC - ‬7 min walk
  • ‪Crystal Crepes & Noodles - ‬1 min walk
  • ‪Elfbelly Eatery Mansion - ‬2 min walk

About this property

idoop Hotel Lombok

Central hotel with a full-service spa connected to the convention center in Mataram
Idoop Hotel Lombok offers 96 air-conditioned accommodations with safes and complimentary bottled water. LED televisions come with cable channels.

Bathrooms include showers and slippers. This Mataram hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include Thai massages, facials, body scrubs, and body treatments.
Make yourself at home in one of the 96 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, slippers, and hair dryers. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Idoop Hotel Lombok has a restaurant on site.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: IDR 50000 per person
  • 1 restaurant
  • 24-hour room service

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Computer station

Spa

  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - Thai
  • Massage/treatment rooms
  • Treatment room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Hairdryer (on request)
  • Shower
  • Towels

Entertainment

  • TV channels
  • LED TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 50000 per person
  • Airport shuttle fee: IDR 250000 per person (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

No pets and no service animals are allowed at this property

Property is also known as

idoop Hotel Lombok Mataram
idoop Hotel Lombok
idoop Lombok Mataram
idoop Lombok
Idoop Hotel Lombok/Mataram
idoop Hotel Lombok Hotel
idoop Hotel Lombok Mataram
idoop Hotel Lombok Hotel Mataram

idoop Hotel Lombok Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 13 out of 53 reviews" "
Rating 8 - Good. 20 out of 53 reviews" "
Rating 6 - Okay. 11 out of 53 reviews" "
Rating 4 - Poor. 6 out of 53 reviews" "
Rating 2 - Terrible. 3 out of 53 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

2.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Ghulam, Australia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have booked n request for double bed two room but they give me single bed n vary poor costumer service
Stayed 1 night in Dec 2019

6/10 Okay

Kenneth

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not for Habitation
Hotel idoop hmmm what can i stay Hotel looked good from a distance but getting inside the Lobby was a bit scary after the Earth Quakes in this area. The Hotel was totally unsafe and Dangerous due to 3 Quakes and lots of Damage to the structure. Now in saying all of this as I was about to check in and talking to staff who were Extremely Helpful and pleasant to help us in anyway they could and tried their best to give as much assistance as they were able to But Hotel was not habitable ---after extensive repairs maybe ok
Stayed 2 nights in Aug 2018

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

4/10 Poor

Sandy, Australia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty room
Dirty walls in the bathroom and room itself (can see splashbacks and brown marks), security box doesn't work, and the smoke alarm has been detached. Whilst the bed looked clean, the fact that all the other things around the room were still dirty made me question the overall hygiene of the room. The hotel breakfast was decent. Choices of fried rice, chicken, stir fry veg, tempeh & tofu, juice, coffee, tea, fruit (which was papaya during our one night stay) and toast. Eggs can be ordered from the staff.
Stayed 1 night in Jul 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A truly awful experience...
This is an honest account of my stay at iDoop, it is very negative but is important for other travellers to read. I booked to stay here for 3 nights, I chose it because of it's location and the photos made it look like a reasonable place to stay for a few days. When I arrived the main lobby was dirty and had a weird smell, the staff checking me in were very rude with one male member particularly having a bad attitude. I went to my room, the corridor leading up to the room was dark and dingy, it looked very aged and again there was a strange smell. The room was truly shocking. Out of my over 10 years of using hotels.com this has been the worst hotel I have ever stayed in. The room was filthy, it was humid and the air con nevertheless worked. The window looked out to the inside of the hotel. There were cigarette burns around the room. The floor had dirt marks on it and there was. Lot of dirt everywhere. The bathroom was vile, the shower was caked in yellow body fat and there was lime ale around the shower head. There's was a strong smell of dampness. I checked out immediately and stayed in the Hotel Santika instead which was a million times better. I would they recommend you avoid this hotel and book somewhere else either Hotel Santika or Favehotel which appear to be of better quality.

8/10 Good

Verified traveller

Liked: Property conditions & facilities
Cheap and clean
simple and clean hotel for a night's stay

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in the City Center
Very Fuss-free Hotel. I got a room with a balcony on the top. But the balcony was very small with a very high wall covering the city view. Rooms had simple yet nice decor. Rooms did not have a fridge but that was not a problem. Hotel was just a 5 mins walk to Mataram Mall where you can get your amenities and food there.

10/10 Excellent

Teck Oon, Klang, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good in many aspects!
Very clean, compact room. Soft comfortable bed with crisp clean sheets. Good air conditioning. Nice toilet shower layout.

8/10 Good

Christopher, Australia

Liked: Staff & service, property conditions & facilities, room comfort
Idoop
Very nice stay. The breakfast was very good, as well as the in-room menu. My only criticism is that the soperific lobby music they play can be heard too clearly from within the bedrooms from 7.00-21:00 - as there is a music speaker on every level. However the staff did turn the music down when I asked them. But the volume was back up the next day. Overall a very good Hotel option for Mataram at a reasonable price.

8/10 Good

Haznita, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities
Value for Money
we had the deluxe room and the bed was huge and very comfortable for 4 of us. location was also good as there were eateries within walking distance. the only setback was the air-conditioning was not powerful enough on the first night. however the problem was resolved the following day. considering the price we paid, we are very satisfied with our stay.

8/10 Good

Amalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is clean, new, modern, and comfortable. There are computers to use for free.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good accommodation
The room is big and clean. The hotel does not have a lobby. There a some stalls nearby where guests can buy food. Overall,I recommend this hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Harry, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great city Lombok hotel
Nothing fancy but quite enjoyable stay. Great service from a very friendly staff.

10/10 Excellent

Jan, Slovakia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best in Mataram
We stayed here after coming from Senaru and needed some AC and comfy bed. Location is great right next to Mataram mall. Room is big with hot shower and very comfy bed. Staff are very courteous and super helpful. Stayed for 2 nights before heading back to Kuta. Definitely worth a stay when in Mataram.

8/10 Good

Becky, Alabama, USA

Liked: Cleanliness, staff & service
Simple but clean
This is a "cutesy" hotel with small, simple rooms, great bathrooms, hot water and strong water pressure. Although the breakfast is "Indonesian," it is good, has lots of fruit, and you can order an omelet. We speak Indonesian so don't know about staff English skills, but we can say that staff are very helpful. The small fabric/shirt shop has fair, fixed prices and there is a local "mall" with McDonalds and Pizza Hut a five-minute walk away. Taxis wait across the street from the hotel.

10/10 Excellent

Pak Nick, Sunshine Coast, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent hotel in the centre of Mataram
I stayed at the Idoop hotel for six weeks while attending an Indonesian language course at the University of Mataram. I had originally intended to stay for one week but the service and accommodation were so good I decided to stay there for all of the six weeks. The hotel is very new and modern. It has modern pop-art decor and none of that heavy, traditional furniture one sees so often in Asian hotels. The rooms were light and airy. There were great views of Mataram from the room and from the roof. I had a Superior room which was perfect for my needs. The bed was as comfortable as those in the Sofitel. The airconditioning was efficient - I kept it on 26ºC. The Housekeeping staff were very good and were able to meet all my requirements. The TV, which I didn't use much, was OK and had several Fox and National Gepgraphic channels with Indonesian subtitles, and several Indonesian channels which helped understand what was going on in Indonesia. There was one English-language channel: Channel News Asia from Singapore. The restaurant is called the Café Warhol and has artwork on the walls in the Warhol pop-art style and modernist chairs similar to the Eames Eiffel Tower chairs. The food was good, especially the breakfasts, and the staff would make some things for me that were not standard itams. The restaurant staff and the reception staff were excellent.

10/10 Excellent

carene, malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accommodation in town at an affordable price
Reached Lombok airport around 9pm so we didn't plan to go straight to senggigi but head to Mataram for the night. Room was clean and new; the hotel staff were really efficient and helpful. Borrowed a universal adaptor from them too.

10/10 Excellent

Taalai, Kyrgyzstan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Me and my family stayed there for 2 days. nice hotel, clean and bright rooms. We enjoyed our stay there

4/10 Poor

Wan, Hong Kong

Disliked: Staff & service, property conditions & facilities, room comfort
...
not good

10/10 Excellent

Ronally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nyaman, aman, eksotik, ruangan tidur nya kecil tapi pas sesuai kebutuhan..
Stayed 1 night in Feb 2018

6/10 Okay

Noorap

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Huono palvelu
Hotelli mainostaa kuskin vuokrausta ja kuitenkaan kertaakaan ei onnistuttu sitä saamaan luvatulla hinnalla. Palvelu huonoa, huoneet ok. Englanti heikkoa. Aamupala ok.
Stayed 3 nights in Jan 2018

8/10 Good

Ade, Pekanbaru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tetap Maksimal di saat peak season
Selain kamarnya yang bersih dan cukup untuk berdua, pelayanan staffnya sangat maksimal. Padahal kami menginap di saat liburan panjang.
Stayed 1 night in Sep 2017

8/10 Good

Risky, jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Bagus di Lombok
Hotelnya bagus dengan pelayanan maksimal dan memuaskan. Terimakasih sudah upgared kamar kami
Stayed 1 night in Sep 2017