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Lombok Raya Hotel

3.5 star property

Photo gallery for Lombok Raya Hotel

Lobby
Front of property
Minibar, in-room safe, desk, soundproofing
Sports facility
Lobby

Reviews

6.6 out of 10

Popular amenities

  • Bar
  • Spa
  • Gym
  • Room service
  • Pool
  • Parking included

Explore the area

Map
Jl. Panca Usaha no. 11, Mataram, Lombok, 83352
  • Mataram Mall
    ‪2 min walk‬
  • Mayura Park
    ‪2 min drive‬
  • Lombok Epicentrum Mall
    ‪3 min drive‬
  • Lombok (LOP-Lombok Intl.)
    ‪38 min drive‬

Room options

View all photos for Deluxe Room

Minibar, in-room safe, desk, soundproofing

Deluxe Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Grand Deluxe Room

Minibar, in-room safe, desk, soundproofing

Grand Deluxe Room

  • 27 sq m
  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed and 2 Queen Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Family/Triple Room

View from room

Family/Triple Room

  • 30 sq m
  • Sleeps 3
  • 3 Queen Beds and 1 King Bed

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2 outdoor pools

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  • Spa
  • Kids pool
  • Free WiFi
3.3 out of 5, (28)
The price is AU$34
for 1 room
includes taxes & fees
2 May - 3 May
Lombok Garden Hotel

About the area

Mataram

With a stay at Lombok Raya Hotel in Mataram, you'll be steps from Mataram Mall and a 2-minute drive from Pura Meru. .This spa hotel is 9.7 mi (15.6 km) from Senggigi Beach and 1.3 mi (2.1 km) from Mayura Park.

What's nearby

  • Mataram Mall - 2 min walk - 0.2 km
  • Pura Meru - 2 min drive - 2.1 km
  • Mayura Park - 2 min drive - 2.1 km
  • Islamic Center NTB - 3 min drive - 2.7 km
  • Lombok Epicentrum Mall - 3 min drive - 2.6 km

Getting around

  • Lombok (LOP-Lombok Intl.) - 38 min drive

Restaurants

  • ‪Delicio Bakery & Cafe - ‬5 min walk
  • ‪Idoop Hotel - ‬6 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Bubur Bandung Sari Rasa - ‬5 min walk
  • ‪Ayam Goreng Lombok Ijo - ‬1 min walk

About this property

Lombok Raya Hotel

Hotel in Mataram with 4 restaurants and a full-service spa
Lombok Raya Hotel offers 310 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. 24-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

This Mataram hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
Lombok Raya Spa has couples treatment room(s). Services include massages.
Make yourself at home in one of the 310 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. The shuttle (surcharge) will take you to the nearby beach or shopping center.
Enjoy international cuisine at Mandalika Restaurant, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 4 coffee shops/cafes. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Mataram? This hotel has 10075 square feet (936 square meters) of space consisting of a conference center and meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a ferry terminal shuttle.
Mandalika Restaurant - Overlooking the pool, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Suranadi Cafe - This café serves breakfast, lunch, and dinner.
Segara Anak Restaurant - Overlooking the pool and garden, this restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 4 coffee shops/cafes
  • 4 restaurants
  • A bar/lounge

Restaurants on site

  • Mandalika Restaurant
  • Putri Nyale Lounge
  • Segara Anak Restaurant
  • Suranadi Cafe

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre (10,075 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 260000.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: IDR 200000 per vehicle (one-way)
  • Rollaway bed fee: IDR 260000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Lombok Raya
Hotel Raya Lombok
Lombok Raya
Lombok Raya Hotel
Lombok Raya Hotel Mataram
Lombok Raya Mataram
Lombok Raya Hotel Hotel
Lombok Raya Hotel Mataram
Lombok Raya Hotel Hotel Mataram

Lombok Raya Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 4 out of 23 reviews
Rating 8 - Good. 5 out of 23 reviews
Rating 6 - Okay. 7 out of 23 reviews
Rating 4 - Poor. 6 out of 23 reviews
Rating 2 - Terrible. 1 out of 23 reviews

6.6/10

Cleanliness

7.0/10

Staff & service

10/10

Amenities

6.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Fatma

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
To bad the bathroom so filthy dirty old and not hygienic, seems they didn't care for that, scums hard water, door bathroom is filthy dirty, yucky other than that is going to be perfect.
Stayed 4 nights in Sep 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

We booked a deluxe room from Hotels.com and when we arrived, they "upgraded" us to a family room. However, it seemed like it was more of a downgrade than an upgrade. I felt utterly cheated! This wasn't the first time that my room looked nothing like what I booked on hotels.com. 1. The room looks nothing like an upgrade of our deluxe room. The room in our book looks classy with better furnishing. The family room on the other hand had a very old toilet, with taps that squeak when we tried to turn them on and was dusty with cobwebs in the furniture. 2. The toilet was faulty, giving off unbearable noises that sounded like cars horning every 30 seconds. How unbearable was that? An upgrade huh? 3. I couldn't turn the taps on and off properly. That was how ancient the furnishing was 4. The kettle looks disgusting on the interior, as if nobody had washed and used it in a long time 5. The call for prayers start loudly at 5am and 7am and we couldn't get a goodnight's rest! 6. We called the reception to fix our bathroom and they took 1 hour to come back to us because they couldn't understand English and they kept sending people to check without fixing the issue! 7. There were so many people at breakfast that we couldn't even get a seat! If I could give a negative one rating of this property, I wouldn't hesitate to. I felt cheated because my room was nothing like what I saw in the booking and seriously? An upgrade? Doesn't seem like it!
Stayed 1 night in Jun 2017

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Pretty old room, water leaking in the bath room, sound proof between rooms was bad, could hear clearly kids horseplaying in the next room.

6/10 Okay

alan, malaysia

Liked: Room comfort

The room is big and close to mall

The hotel is old and noisy.very close to town but nothing much to do and see in this area

8/10 Good

tantri

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfort for one night stay. The pool is nice. Food is good

6/10 Okay

David

Disliked: Cleanliness

8/10 Good

Felix Fischer, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Its okay.

its okay.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities

4/10 Poor

Reeve Y, Singapore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extremely dated. Mixed ratings.

Room was extremely dated. Toilet was somewhat grimy, shower had low water pressure. Most features in room were discoloured. Aircon took some time to cool but even then it was not cold despite lowest setting. That said, bed was OK, and the hotel was located next to the Mall. Breakfast was average but sufficient. Would not stay again unless I really want access to the Mall.

6/10 Okay

Terry, Australia - WA - Perth

Disliked: Property conditions & facilities
Facilities: Tired, being remodelled; Value: Moderate, cheaper at hotel desk!; Service: Basic, Polite; Cleanliness: Tidy; doubtful would stay there again

8/10 Good

SEIJI

Stayed 2 nights in Aug 2024

10/10 Excellent

m

Liked: Cleanliness, staff & service
NICE！
Stayed 2 nights in Aug 2024

10/10 Excellent

Shino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフがみんないい人でした。
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities

・・・こんなもんかな

日本人にはお勧めできません
Stayed 2 nights in Dec 2017

4/10 Poor

Jan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hopeloos

Verouderd hotel, smerig, lawaaierig, fabriek, slecht matras, lege minibar, verbouwing gaande, zwembad met vrijwel alleen geklede mensen, geen enkele passie te merken,....gewoon waardeloos. Wat wel top is is het ontbijt
Stayed 2 nights in Nov 2017

4/10 Poor

Toshinori

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

設備はいいが、老朽化がすごい

ジムがあったのでここを選びました。 プールには興味がなかったのですが、老舗とあって入り口から見える景色は壮観でした。 が、それからが残念。部屋に通されたら古いつくりでゴキブリだらけ。7匹は殺しました。 古くなった木か配管に発生しているようです。 スタッフの対応がいいだけにすごく残念です。
Stayed 2 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

takanori, 東京都

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

朝食バンザイ

９月３日より８日間宿泊しました。このホテルは既に何回も利用していますが、６階建ての新館が出来てからの宿泊は初です。けれども新館ではなく旧館のいつものコネクティングルームの片側のダブルベッドの部屋に案内されました。冷蔵庫の強弱ツマミがなかったり、ACリモコンの電池が切れていたりと、様々な不具合を見つけて、「旧館だからしょうがないか」と以前の情景を思い浮かべて納得してしまいました。宿泊者の大半がインドネシアの方々なので、廊下や中庭や駐車場にはいつもゴミが散乱していて残念でした。朝食は以前よりも種類が豊富になっていましたのでかなり満足しました。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

フロント

フロントの方にとても親切に対応してもらいました。

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities

6/10 Okay

Karoline, Oslo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotell for lokale

hotellet ligger langt unna strendene og det meste. Er en halvtime på scooter til senggigi og en og en halv time til kuta og sira. Det virker som dette hotellet er populært for de lokale, menyene er ikke oversatte og frokosten har ingen vestlige innslag. Ellers var treningsrommet som ble reklamert for på annonsen "under construction". Gode priser på massasje i velværeavdelingen. Svært hyggelig staff.