Victoria Palms Inn & Suites

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Victoria Palms Inn & Suites

Outdoor pool
Executive Room
Exterior
In-room safe, soundproofing, iron/ironing board, cots/infant beds
Coffee/tea maker

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot tub
  • Pool
  • Laundry
  • Air conditioning
  • Housekeeping
  • Free WiFi

Explore the area

Map
600 Kingston Way, Donna, TX, 78537
  • Valley Nature Center
    4 min drive
  • Frontera Audubon Society
    6 min drive
  • Khan's Grill
    13 min walk
  • McAllen, TX (MFE-Miller Intl.)
    19 min drive

Room options

Deluxe Suite, 1 Bedroom, Kitchen

  • 487 sq m
  • Resort view
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

Standard Suite, 2 Double Beds

  • 487.0 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Executive Room

  • 49 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

  • 36 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Double Beds

  • 37.4 sq m
  • Park view
  • Sleeps 4
  • 2 Double Beds

Deluxe Suite, 2 Double Beds with Sofa Bed

  • 487 sq m
  • Resort view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Standard Suite

  • 49 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Deluxe Suite

  • 49 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Donna

Located in Donna, Victoria Palms Inn & Suites is in the business district, within a 5-minute drive of Valley Baptist Micro Hospital Weslaco and Valley Nature Center. .This hotel is 3.5 mi (5.7 km) from Frontera Audubon Society and 4.3 mi (6.9 km) from Knapp Medical Center.

What's nearby

  • Knapp Medical Center - 6 min drive
  • Tierra Santa Golf Club - 9 min drive
  • Estero Llano Grande State Park - 11 min drive
  • Rio Grande Valley Premium Outlets - 12 min drive
  • Basilica of Our Lady of San Juan del Valle - 12 min drive

Getting around

  • Miller Intl. Airport (MFE) - 19 min drive

Restaurants

  • ‪Chick-fil-A - ‬2 min drive
  • ‪Whataburger - ‬3 min drive
  • ‪Raising Cane's Chicken Fingers - ‬2 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Whataburger - ‬4 min drive

About this property

Victoria Palms Inn & Suites

Hotel in Donna with a 24-hour business center and a 24-hour front desk
Victoria Palms Inn & Suites offers 120 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. 32-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Donna hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a spa tub are on site.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 120 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include safes and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities including an outdoor pool and a spa tub. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
You can enjoy a meal at Victoria (Seasonal) serving the guests of Victoria Palms Inn & Suites, or stop in at the snack bar/deli.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in Donna? This hotel has 16856 square feet (1566 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Victoria (Seasonal) - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 1 restaurant
  • Coffee/tea in a common area

Restaurants on site

  • Victoria (Seasonal)

Things to do

  • Outdoor pool
  • A hot tub

Family friendly

  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (16856 square feet of space)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Assistive listening devices available
  • Braille signage
  • Front entrance ramp
  • Pool hoist on site
  • Step-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 86
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Mosquito nets
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Cots/infant beds (surcharge)
  • Heating (climate-controlled)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV/satellite channels
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from April 15 to November 15:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Cribs (infant beds) are available for USD 10.0 per stay

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 18 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Victoria Palms
Victoria Palms Donna
Victoria Palms Inn
Victoria Palms Inn Donna
Victoria Palms Hotel
Victoria Palms Inn And Hotel Donna
Victoria Palms Hotel
Victoria Palms Inn & Suites Hotel
Victoria Palms Inn & Suites Donna
Victoria Palms Inn And Hotel Donna
Victoria Palms Inn & Suites Hotel Donna

Victoria Palms Inn & Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 422 out of 856 reviews" "
Rating 8 - Good. 259 out of 856 reviews" "
Rating 6 - Okay. 89 out of 856 reviews" "
Rating 4 - Poor. 45 out of 856 reviews" "
Rating 2 - Terrible. 41 out of 856 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience was good. Having been in the hotel business for a number of years, I am aware of what makes a successful property. The Victoria Palms has been around at least 40 years and has been kept up reasonably well. There were the usual flaws. some paint chipping. noisy ac, nothing major. The grounds are beautiful and meticulasly cared for. The staff is excellent. Very good customer service, from the front desk staff to the gentleman preparing the complimentary breakfast, which was hot and very good. We will be staying there as it is quite the bargain for the price.
Stayed 2 nights in Sep 2024

8/10 Good

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ease of checking in. Helpful staff. Nice quiet area. The only thing that I had an issue with is the carpets need deep cleaning.
Stayed 5 nights in Sep 2024

10/10 Excellent

Gilberto

Stayed 1 night in Sep 2024

10/10 Excellent

Gilberto

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Osiel

Stayed 1 night in Sep 2024

6/10 Okay

Barbara

Wasn’t happy that the pool I saw wasn’t accessible. No ice machine, although ice was provided in the office. It had a funny smell in the room.
Stayed 1 night in Aug 2024

10/10 Excellent

Ismael

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome service!
Stayed 1 night in Aug 2024

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay here. We'll be back soon
Stayed 1 night in Aug 2024

10/10 Excellent

Amy

Stayed 1 night in Aug 2024

10/10 Excellent

Debra

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Apr 2024

2/10 Terrible

John

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unsuccesful visit. Not pleased, disturbing!
Friendly Staff. Helpful. Placed near room of about a dozrmen workers who had a beer party outside and ran up and down until around mid ight. Had to move new auto to assurevit was not damaged or stolen. Worst stay EVER. Had to leave and go to a Hilton Hampton Inn for renaundervof stay. Rooms badly in need if cleaning, crud in corners and hairs un linen at the Palms. Disappointed. Thanks
Stayed 4 nights in Aug 2024

10/10 Excellent

Cecilia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😁
Stayed 2 nights in Jul 2024

10/10 Excellent

Veronica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in and out with Amir the desk clerk was fast and friendly. Nice, nice young man. If we needed fresh supplies they were very quick to bring about. While there is no shopping within walking distance the drive is very short. Thus, this puts you out of the fast paced metro which is great for quiet. The pool was fabulous. The breakfast was so good. One of the best with Chef Dave who is a local winter permanent Texan. Dave has been featured in the New Yorker. Yes, overall the property is a little worn but a great value for budget minded people. Pets are accepted with a charge. :) I will be back again.
Stayed 6 nights in Jul 2024

10/10 Excellent

Jeremy

Business traveller
Liked: Property conditions & facilities
Exceptional value!
Stayed 4 nights in Jul 2024

8/10 Good

Rocio

Liked: Cleanliness
Stayed 2 nights in Jul 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Angela, Brandon

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great! The room had everything we needed, and was clean and quiet.
Stayed 6 nights in Jul 2024

4/10 Poor

Maria

Stayed 2 nights in Jul 2024

8/10 Good

Rene

Travelled with family and small children
Liked: Cleanliness, amenities
Good place
Stayed 3 nights in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Friendly
Very nice accommodations at a great price and a great breakfast!! Compliments to the chef.
Stayed 1 night in Jul 2024

8/10 Good

Josephine

Stayed 3 nights in Jul 2024

6/10 Okay

JOSE luis

Travelled with family
Liked: Room comfort
Stayed 3 nights in Jul 2024

6/10 Okay

Robert

Liked: Staff & service, amenities
I've been to victoria palms many times before and like always it was a great and convenient stay. The staff is always phenomenal and knowledgeable about the victoria. Overall great.
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Karla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All Receptionist are awesome always really attentive super recommend it for a stay
Stayed 1 night in Jul 2024