2/10 Terrible
Deborah
29 Oct 2024
Disliked: Cleanliness, property conditions & facilities
I paid for a premium room. Over 400$ to overnight close to the airport! Carpets were stained in hallways, floors and baseboards mouldy. Beds hard as a rock. Pillows felt like a sack of tennis balls. There were lots of gadgets and lots of stuff like Pastel de Natas in the room-ok nice touch but you can’t miss out on basic cleanliness and comfort! To me this was a very tacky property and not the premium hotel I expected from the listing on Expedia. I use Expedia all the time and have never been disappointed.
On a more positive note-the bar was open upon my late arrival with food that was just OK. And breakfast buffet was plentiful. Oh and shuttle bus was full so had to walk to the airport. Just a bad experience all around. Would not complain if I’d paid 150$
Deborah
Stayed 1 night in Oct 2024