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Hotel San Fernando Plaza

4.0 star property

Photo gallery for Hotel San Fernando Plaza

32-inch LED TV with satellite channels, TV
Grand Suite
Minibar, in-room safe, desk, laptop workspace
Reception
Grand Suite

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking available

Explore the area

Map
Carrera 42a No. 1-15, Medellín, Antioquia, 50022
  • Medellín Clinic - El Poblado
    ‪5 min walk‬
  • Golden Mile
    ‪8 min walk‬
  • Oviedo Shopping Center
    ‪8 min walk‬
  • Medellin (EOH-Enrique Olaya Herrera)
    ‪10 min drive‬

Room options

View all photos for Grand Twin Room

Minibar, in-room safe, desk, laptop workspace

Grand Twin Room

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Presidential Room

Presidential Room

Presidential Room

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Twin Room

Minibar, in-room safe, desk, laptop workspace

Standard Twin Room

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite

Outdoor pool

Suite

  • 42 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Double Room

Minibar, in-room safe, desk, laptop workspace

Standard Double Room

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room

Minibar, in-room safe, desk, laptop workspace

Standard Single Room

  • 25 sq m
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Grand Suite

Outdoor pool

Grand Suite

  • 42 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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  • Breakfast included
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The price is AU$231
for 1 room
includes taxes & fees
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About the area

Medellín

Located in Medellín (El Poblado), Hotel San Fernando Plaza is within a 15-minute walk of Oviedo Shopping Center and Poblado Park. .This spa hotel is 0.6 mi (0.9 km) from Lleras Park and 0.6 mi (0.9 km) from Santafé Mall.

What's nearby

  • Medellín Clinic - El Poblado - 5 min walk
  • Oviedo Shopping Center - 8 min walk
  • Poblado Park - 9 min walk
  • Lleras Park - 11 min walk
  • Santafé Mall - 11 min walk

Getting around

  • Alpujarra Station - 6 min drive
  • Jose Maria Cordova Intl. Airport (MDE) - 36 min drive

Restaurants

  • ‪Spezia - ‬2 min walk
  • ‪Hacienda - ‬3 min walk
  • ‪Juan Valdez Café - ‬1 min walk
  • ‪Archie's - ‬1 min walk
  • ‪Chef Burger Bar - ‬2 min walk

About this property

Hotel San Fernando Plaza

Hotel connected to the convention center in Medellín with a full-service spa
Hotel San Fernando Plaza offers 167 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas and include desks. 32-inch LED televisions come with satellite channels. This Medellín hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

Children under 18 years old are not allowed in the swimming pool or hot tub without adult supervision.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and manicures and pedicures.
Make yourself at home in one of the 167 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include safes and desks, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 6:30 AM to 10 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 6 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 10 AM.
Hotel San Fernando Plaza has a restaurant on site.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 3.00 per stay)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available daily 6:30 AM–10 AM
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Spezia Restaurant

Things to do

  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms - 6

Outdoors

  • Rooftop terrace

Spa

  • Facials
  • Manicures and pedicures
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LED TV
  • TV/satellite channels

Food and drink

  • Minibar

More

  • Desk
  • Laptop-friendly workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 130000 per vehicle (one-way, maximum occupancy 4)
  • Self parking fee: USD 3.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 18 years old are not allowed in the swimming pool or hot tub without adult supervision

Property is also known as

Fernando Plaza
Hotel San Fernando
Hotel San Fernando Plaza
Hotel San Fernando Plaza Medellin
Plaza San Fernando
San Fernando Hotel
San Fernando Plaza
San Fernando Plaza Hotel
San Fernando Plaza Medellin

Hotel San Fernando Plaza Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 712 out of 1011 reviews
Rating 8 - Good. 173 out of 1011 reviews
Rating 6 - Okay. 54 out of 1011 reviews
Rating 4 - Poor. 28 out of 1011 reviews
Rating 2 - Terrible. 44 out of 1011 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jackeline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very good in a good location, very quiet place and I feel safety. The staff was very kind. The breakfast was very good.
Stayed 5 nights in Nov 2024

10/10 Excellent

Claudia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 2 nights in Nov 2024

8/10 Good

gladys

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the spa and the restaurant were extremely friendly and very nice. It has Netflix to watch movies. Very nice view of the city. Did not have a mirror in the room and it has two different elevators to go to the garage.
Stayed 2 nights in Nov 2024

6/10 Okay

Gabriel

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Basic but clean and comfortable, and late night room service was surprisingly tasty. That being said, they had 3 people at the front desk listing outloud every single thing we got from the mini bar at check out—just show me a print out or something! Unnecessary and embarrassing and shows a complete disregard for the customer’s comfort and experience.
Stayed 1 night in Nov 2024

10/10 Excellent

Anandpal

Disliked: Staff & service
Stayed 5 nights in Nov 2024

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
4 star hotel with 1 star service
This is a solid, but often overpriced, four star hotel, that welcomes you with a lobby with its name and five stars. Perhaps the OTA and the hotel should come to an agreement on whether this is a 5 star stay. While the check in process was smooth, and the room had a nice view of the surrounding hills, my experience was soured by the service I received. I was instructed not to bring any guests to my room. While this may have been safety oriented, it felt intrusive. There appeared to be no working cable channels, we had to call down for a hair dryer, and the towels were a bit small for a room with two beds and at least two adults. I reserved a room with two beds, and went to breakfast the next morning with the person traveling with me. I was greeted and allowed to have breakfast. On check out, I was instructed to pay the cost of the breakfast for the second person staying in the room. This amount was nearly 33% of the total stay for the room. As a Spanish speaker, I tried to reason with the staff, that two people with two beds would be allowed two breakfasts, but they were very determined to pinch their Pennies and insisted that the OTA booking was for 2 beds, but only 1 person. Strange! I paid the bill in order to not make a scene. The hotel security staff hassled my Uber driver and made him pay a fine for waiting while I came downstairs and was ambushed with a bill at check out. I am a modest hotel guest, but this experience was well short of supposed 5 star service.
Stayed 1 night in Nov 2024

10/10 Excellent

Samuel

Travelled with partner
Liked: Staff & service, property conditions & facilities
Wonderful Hotel, I recommend for everybody need for trips to Medellin.
Stayed 2 nights in Nov 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Stayed 1 night in Nov 2024

10/10 Excellent

Manuela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Maria

Travelled with partner
Liked: Amenities
The pool is smaller than shown, however it’s just ok not as magnificent as the picture
Stayed 6 nights in Nov 2024

10/10 Excellent

Calin, Fredericton

Stayed 1 night in Oct 2024

10/10 Excellent

Karen

Stayed 2 nights in Oct 2024

10/10 Excellent

Johnny

Stayed 5 nights in Sep 2024

10/10 Excellent

María Carolina

Stayed 1 night in Oct 2024

10/10 Excellent

Anabel

Liked: Cleanliness, staff & service, property conditions & facilities
This property are very comfortable
Stayed 3 nights in Jul 2024

10/10 Excellent

ANUJ

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024

2/10 Terrible

Ibrahim

Business traveller
Stay Ruined
I have had one of the strangest experiences ever after my arrival to the hotel reception informed they are overbooked and they need to move me to some other hotel which absolutely 10 times lower grade as a chain and hotel style I usually choose my hotel due to the practical location and to meet up with my customers at the same but without perior notification or any message this happens it’s one of the weirdest and unpleasant experiences happened because first I couldn’t sleep they ruined my business day which is the only I have because I have to go to another city tonight and from my reservation history you should notice that
Stayed 1 night in Oct 2024

10/10 Excellent

Rochy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Jorge

Liked: Cleanliness, staff & service, amenities
Location was great! You can pretty much walk to any place in El poblado!
Stayed 5 nights in Oct 2024

10/10 Excellent

Mayling

Liked: Cleanliness, staff & service, property conditions & facilities
Muy vuena localizacion,y el personal de servicio muy atento
Stayed 4 nights in Oct 2024

10/10 Excellent

John

Stayed 8 nights in Sep 2024

10/10 Excellent

Socrates

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Waitress in the breakfast time, they were friendly, polite and helpful.
Stayed 3 nights in Oct 2024

8/10 Good

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice staff service
Stayed 1 night in Oct 2024