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Britannia Grand Hotel Scarborough

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Britannia Grand Hotel Scarborough

Exterior
2 bars/lounges
Exterior detail
Exterior
Lobby sitting area

Reviews

6.6 out of 10

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Pet-friendly
  • Housekeeping
  • Free WiFi

Explore the area

Map
St. Nicholas Cliff, Scarborough, England, YO11 2ET
  • South Bay Beach
    3 min walk
  • Mecca Bingo
    6 min walk
  • Il Piatto
    1 min walk
  • Scarborough Station
    8 min walk

Room options

View all photos for Basic Double Room, No Windows

Basic Double Room, No Windows

Basic Double Room, No Windows

  • 2 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Sea View

Twin Room, Sea View

Twin Room, Sea View

  • 3.3 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room

  • 3.3 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 3.3 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Single Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Room

  • 3.3 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Sea View

Double Room, Sea View

Double Room, Sea View

  • 3.3 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

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About the area

Scarborough

With a stay at Britannia Grand Hotel Scarborough, you'll be centrally located in Scarborough, within a 5-minute drive of Scarborough Open Air Theatre and Rotunda Museum. .This beach hotel is 0.3 mi (0.4 km) from South Bay Beach and 0.3 mi (0.5 km) from Opera House Casino.

What's nearby

  • South Bay Beach - 3 min walk
  • Scarborough Spa - 7 min walk
  • North Bay Beach - 14 min walk
  • Peasholm Park - 17 min walk
  • Scarborough Open Air Theatre - 3 min drive

Getting around

  • Scarborough Station - 8 min walk
  • Leeds (LBA-Leeds Bradford) - 112 min drive

Restaurants

  • ‪McDonald's Scarborough - ‬3 min walk
  • ‪Olympia Leisure - ‬3 min walk
  • ‪Esquires Coffee House - ‬6 min walk
  • ‪Costa Coffee - ‬3 min walk
  • ‪Scarborough Flyer Scarborough - ‬2 min walk

About this property

Britannia Grand Hotel Scarborough

Fun on the beach, near Scarborough Open Air Theatre
Britannia Grand Hotel Scarborough offers 413 accommodations with coffee/tea makers and hair dryers. Accommodations are furnished with desks and desk chairs. This Scarborough hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 413 guestrooms. Complimentary wireless internet access is available to keep you connected. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and gift shops/newsstands. Additional features at this hotel include a banquet hall and a vending machine.
Grab a bite to eat at The Harbour Lights, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are served on weekdays from 7:30 AM to 9:30 AM and on weekends from 9 AM to 10 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and a library. Event facilities at this hotel consist of a conference center and meeting rooms.
Full breakfasts are available for a surcharge on weekdays between 7:30 AM and 9:30 AM and on weekends between 9 AM and 10 AM.
The Harbour Lights - This buffet restaurant serves breakfast and dinner.
Premier Restaurant - This buffet restaurant serves breakfast, lunch, and dinner.

Languages

English, Latvian, Polish, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking for GBP 8 per day; discounts available
  • Street parking available

Food and drink

  • Full breakfast available for a fee 7:30 AM–9:30 AM on weekdays and 9 AM–10 AM on weekends: GBP 12.50 for adults and GBP 8 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges

Restaurants on site

  • The Harbour Lights
  • Premier Restaurant

Things to do

  • Access to nearby indoor pool
  • Motorised watercraft

Family friendly

  • Access to nearby indoor pool

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Beachfront location
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Raised toilet seat
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Hairdryer
  • Private bathroom
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Desk chair
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: GBP 10

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per stay (maximum GBP 25 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12.50 for adults and GBP 8 for children
  • Nearby parking fee: GBP 8 per day (62 ft away)
  • Pet fee: GBP 10 per pet, per stay (maximum GBP 25 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10 (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Property is also known as

Britannia Grand Hotel Scarborough
Britannia Grand Scarborough
Britannia Scarborough Grand Hotel
Scarborough Grand Hotel
Grand Hotel Scarborough
Grand Scarborough
Britannia Grand Hotel
Britannia Grand
The Grand Hotel Scarborough
Britannia Grand Scarborough
Britannia Grand Hotel Scarborough Hotel
Britannia Grand Hotel Scarborough Scarborough
Britannia Grand Hotel Scarborough Hotel Scarborough

Britannia Grand Hotel Scarborough Reviews

Reviews

6.6
Rating 10 - Excellent. 370 out of 1552 reviews" "
Rating 8 - Good. 411 out of 1552 reviews" "
Rating 6 - Okay. 276 out of 1552 reviews" "
Rating 4 - Poor. 183 out of 1552 reviews" "
Rating 2 - Terrible. 312 out of 1552 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

7.2/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in my opinion is one of the greatest and grandest hotels in the world…. Why you may wonder? Google it and you’ll know….
Stayed 1 night in Sep 2024

10/10 Excellent

Deborah

Travelled with partner
Room was fab, although it was floor floors down and no working lift. Did not appreciate fire alarm going off at 5.30am but cant be helped. Windows in room considering they were ground level on seafront have not been cleaned for years could do with bring cleaned.Checking in a nightmare very slow and upto an hour wait. Needs to be staggered maybe checkin times vary and do one floor at a time.
Stayed 1 night in Sep 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay here when visitng Scarborough. Such an amazing building. Staff always lovely and helpful. Last 2 times we've been we've been checked in by same ataff member. I didnt get her name but she is particularly lovely and welcoming.
Stayed 1 night in Sep 2024

2/10 Terrible

Adam

Travelled with family and small children
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Stood waiting to check in while other reception staff done nothing . Fire alarm went off for no reason had to evacuate the building at 5:15 which woke up my son and never got back to sleep
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Stayed 1 night in Aug 2024

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2024

2/10 Terrible

Jareth

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible inedible food and the room was.... Not great either. Not a great experience
Stayed 1 night in Sep 2024

2/10 Terrible

Philip

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Door lock damaged. Bathroom door hanging off. Dust mites in the bad. Rude staff. Blocked sink. Paid for a room with a window but couldn’t see out of it for the dirt and grime. Never again. Stay away from this hotel. It’s a shame because it’s a beautiful building.
Stayed 4 nights in Sep 2024

4/10 Poor

Tracey

Travelled with family
Disliked: Staff & service, amenities
Booked a twin sea view room, but on arrival told it was only a standard room as the choice on hotels.com is incorrect, and are only standard rooms. Told the room with sea views was two floors down and the lift was broken. I said that’s was no good as my mum suffered from severe copd. Given a disabled room, only given one pillow each. When I asked for another pillow informed no spare ones available in hotel given towels to use.no proper sink, no hot water. Spoke with agent for website who said as I paid with the hotel direct they could not offer me compensation, they contacted the hotel who agreed to change our room. Offered downstairs yet again declined as before. Offered executive room but at a charge to me declined. The whole experience from both sides hotel & website was disappointing, not very supportive. It was meant to be a relaxing break for my mum, the whole room experience was a total let down. I felt I got no support from both sides. One very disappointed customer.
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Well was nervous booking, but we actually loved our couple of days stay. When booking in got a slight upgrade from two singles sea view to a family seaview(double and a single). The price we payed is what we usually pay at a Travelodge, to have a room with a lovely sea view in a magnificent building was great value. Second night after a lovely meal at an Italian restaurant nearby we returned to the hotel for a few drinks , we then went thru to the ballroom and watched an ABBA tribute act again adding to the amazing value. As you can guess we enjoyed our stay, and we will hopefully return sometime next year.
Stayed 2 nights in Sep 2024

2/10 Terrible

Sujith

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Jessica

Liked: Staff & service
Love it
Stayed 1 night in Sep 2024

4/10 Poor

Paul

Liked: Cleanliness, amenities
The way breakfast was run clearing away the food when still half hour to close down I like a steady breakfast but doing that made me want to rush it
Stayed 7 nights in Sep 2024

10/10 Excellent

Glynn

Stayed 2 nights in Aug 2024

10/10 Excellent

Adam

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Michael

Travelled with partner
Liked: Amenities
Check in was slow always is but once in fantastic stay . Wish there was more of a better dinner menu tho . Some stuff members need retraining as there bit slow other than that I enjoyed my stay
Stayed 3 nights in Sep 2024

8/10 Good

Ermina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small room but with a wonderful sea view. Room is clean and smells good. Very easy check in, staff are polite and helpful. 2 days and we did had a great time. When I saw majority of the negative reviews after I booked I cannot help but be anxious of what to expect when I get there. But no, everything went really well. The surrounding area specially the beach is clean. Sitting on different benches with beautiful seaview angles is really relaxing.
Stayed 2 nights in Sep 2024

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
My first stay at the Grand Hotel and I enjoyed my time, not that I was in the hotel much, but it was good for what I needed. Will be staying again next year.
Stayed 2 nights in Sep 2024

6/10 Okay

Zdenko

Liked: Staff & service, amenities
Stayed 1 night in Aug 2024

8/10 Good

Ian

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was hotel of my life.
Rusty shower Toilet wouldnt flush so had to use shower as a toilet. Reported and was refused a room change. Bathroom door wouldnt shut when using toilet/shower. Wrong type of room to our booking. Broken/squeaky floor boards could hear when people walking around. Room not cleaned properly as waste paper(looked like blood) left on the floor. Old fashioned key the size of a ruler...had to take it out all day/night with us
Stayed 1 night in Sep 2024

2/10 Terrible

Natasha

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Wouldnt recommend it
Stayed 1 night in Sep 2024

2/10 Terrible

Hannah

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The toilet smelt like raw sewage, we didn't feel safe enough to brush our teeth .TV didn't work, toilet was enclosed in a small gap in the wall that my slim partner could barely sit on let us woman with curvier behinds. We understand it's an old building so the inside wasn't great build wise but for the price it's just not worth it at all, the maintenance of the beautiful exterior just isn't even looked at in the interior. Plus such a huge hotel, no parking, we had to park a 15 minute walk away and carry our luggage. Only good thing we can say is at least it's close to the town centre. Also don't suggest drinking there, dirty glasses, doesn't taste like the pipes are clean, we thought we'd sit on the terrace for the view but we had people screaming around us, kids running into us, people throwing lit fags on the floor, watched one poor little girl step on it barefooted. The reception staff were lovely though, I'm sure they're used to a lot of abuse from guests because of the failings of management which is a shame because they were very helpful and kind - although the woman we spoke to on the phone was quite rude and abrupt and actually hung up on me after I asked where to park as she said hotel has no designated parking- but again she's probably used to plenty of abuse for things she can't control or do anything about
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Amenities
Its an old building we had one issue but they fixed it straight away the room was clean we will stay there again thanks
Stayed 1 night in Sep 2024

4/10 Poor

David

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sad and tired.
So very tired, even the staff looked tired and dishevelled. Room ok, breakfast awful. A once great hotel, (the architecture is amazing) now sad and unloved. Great views of the bay though.
Stayed 2 nights in Aug 2024