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Hyatt Place Memphis/Germantown

3.0 star property

Photo gallery for Hyatt Place Memphis/Germantown

Seasonal outdoor pool, open 10:00 AM to 10:00 PM, pool umbrellas
Exterior
Restaurant
Room, 1 King Bed, Accessible, Bathtub
Down duvets, pillow-top beds, desk, blackout curtains

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk
  • Gym

Explore the area

Map
9161 Winchester Rd, Memphis, TN, 38138
  • Mike Rose Soccer Complex
    ‪3 min drive‬
  • TPC Southwind
    ‪5 min drive‬
  • Carriage Crossing
    ‪6 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪24 min drive‬

Room options

View all photos for Room, 1 King Bed (High Floor)

Down duvets, pillow-top beds, desk, blackout curtains

Room, 1 King Bed (High Floor)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Down duvets, pillow-top beds, desk, blackout curtains

Standard Room, 2 Queen Beds

  • 32 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Down duvets, pillow-top beds, desk, blackout curtains

Standard Room, 1 King Bed

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (High Floor)

Down duvets, pillow-top beds, desk, blackout curtains

Room, 2 Queen Beds (High Floor)

  • 32 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub

  • 32 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Hyatt Place Memphis/Wolfchase Galleria

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.6 out of 5, Wonderful, (1081)
The price is AU$228
for 1 room
includes taxes & fees
6 May - 7 May
Hyatt Place Memphis/Wolfchase Galleria

About the area

Memphis

Located in Memphis (Southwind), Hyatt Place Memphis/Germantown is within a 5-minute drive of Mike Rose Soccer Complex and Shoppes At Hacks Cross. .This hotel is 12.5 mi (20.1 km) from University of Memphis and 12.6 mi (20.3 km) from Wolfchase Galleria.

What's nearby

  • Mike Rose Soccer Complex - 3 min drive - 2.9 km
  • TPC Southwind - 5 min drive - 3.6 km
  • Carriage Crossing - 6 min drive - 6.3 km
  • University of Memphis - 18 min drive - 20.1 km
  • Wolfchase Galleria - 21 min drive - 20.3 km

Getting around

  • Memphis Central Station - 28 min drive
  • Memphis International Airport (MEM) - 24 min drive

Restaurants

  • ‪Sonic Drive-In - ‬3 min drive
  • ‪Hyderabad House - ‬10 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Huey's Collierville - ‬3 min drive
  • ‪Lennys Grill Subs - ‬3 min drive

About this property

Hyatt Place Memphis/Germantown

Hotel in Memphis with free breakfast and area shuttle service
Hyatt Place Memphis/Germantown offers 127 air-conditioned accommodations with coffee/tea makers and designer toiletries. Accommodations have separate sitting areas and are furnished with queen sofa beds. Pillowtop beds feature down comforters. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 127 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with down comforters, and all rooms are furnished with queen sofa beds. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers.
Be sure to enjoy recreational amenities including a 24-hour fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access and a banquet hall. Getting to nearby attractions is a breeze with the complimentary area shuttle.
Enjoy a meal at Bakery Cafe or snacks in the hotel's coffee shop/cafe. A complimentary buffet breakfast is included.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 2 meeting rooms available for events. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast.
Bakery Cafe - This café serves light fare only.
Guest Kitchen - This restaurant serves breakfast, lunch, and dinner. Open 24 hours.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast
  • A coffee shop/cafe

Restaurants on site

  • Bakery Cafe
  • Guest Kitchen

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • Free area shuttle
  • Free cot
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business centre

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

Hyatt Place Hotel Memphis/Germantown
Hyatt Place Memphis/Germantown
Hyatt Place Memphis/Germantown Hotel Germantown
Hyatt Place Memphis/Germantown Germantown
Hyatt MemphisGermantown Germa
Hyatt Place Memphis Germantown
Hyatt Place Memphis/Germantown Hotel
Hyatt Place Memphis/Germantown Memphis
Hyatt Place Memphis/Germantown Hotel Memphis

Hyatt Place Memphis/Germantown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 668 out of 1000 reviews
Rating 8 - Good. 186 out of 1000 reviews
Rating 6 - Okay. 72 out of 1000 reviews
Rating 4 - Poor. 38 out of 1000 reviews
Rating 2 - Terrible. 36 out of 1000 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Sandra Mae, Painesville

Travelled with family, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
We stayed here a couple years ago and it was really nice so we booked it again. Unfortunately, the experience was much different. There was not always someone up at the front desk, the elevators had a bad smell and the room was very dirty. I wore slipper socks while in the room - they were black when we left. The walls need repainted, there were stains on the carpet, the bathroom floor was dirty, tons of dust in the corners and behind furniture, the bathroom fan didn’t work, our tv had issues. I will note that the counter tops and tables appeared clean on the surface and we had no issues with the beds. The room itself needs updated with fresh paint and flooring.
Stayed 5 nights in Apr 2025

10/10 Excellent

Alan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, friendly staff.
Stayed 3 nights in Apr 2025

8/10 Good

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom's need to be bigger and the tub is too high for a person to step in & out of unless u r a dinosaur
Stayed 1 night in Apr 2025

10/10 Excellent

David

Business traveller, Travelled with partner
Liked: Amenities
Close to my business building
Stayed 1 night in Apr 2025

10/10 Excellent

Joseph

Stayed 1 night in Apr 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

People make the difference.

We stayed 2 nights seperated by 2 nights at the doubletree by Hilton hotel in Columbia SC. Although the rooms were simular, the service could not have had more contrast. We were greeted by Samantha both nights we stayed at the Hyatt in Germantown. Samantha was helpful, friendly and reflected a person who was happy in their workplace. Tne doubletree people we encountered were cold and more concerned with something other than us as we checked in. My son and I made this 5 night trip to go to Augusta GA. We will do it again next year. We will be looking forward to the stay at Samantha's Hyatt. We will be looking for a Hyatt near Augusta.
Stayed 1 night in Apr 2025

4/10 Poor

Cheinel

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
-4/5 staff members were courteous and professional -the bathroom wasn’t thoroughly cleaned, faintly smelled of urine -there were several teenaged boys loitering in the hallway, knocking on our door and running, we didn't feel safe -there was what appeared to be a twig in one of the salads we purchased
Stayed 2 nights in Apr 2025

10/10 Excellent

Ryan S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay?
Stayed 1 night in Apr 2025

10/10 Excellent

Virginia, Elgood

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms helpful staff
Stayed 4 nights in Mar 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
This is a very nice place.
Stayed 1 night in Mar 2025

10/10 Excellent

Heather

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

THE ONLY HOTEL WE STAY IN AROUND THE MEMPHIS AREA!

My family and I travel to Memphis a few times per year, and anytime we decide to stay in a hotel, Hyatt Place in Germantown is our go-to! The staff is always polite and we can depend on receiving superb service with a smile, clean room accommodations, and access to Starbucks coffee and late night meals if needed! This particular visit, Samantha and Keonna were AMAZING and my sister and I really enjoyed working with them!
Stayed 1 night in Mar 2025

10/10 Excellent

Tanya

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is beyond helpful and polite. We were greeted every time we returned.
Stayed 4 nights in Mar 2025

10/10 Excellent

Thomas

Always a nice safe consistent stay at this Hyatt location
Stayed 2 nights in Mar 2025

10/10 Excellent

heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Mar 2025

8/10 Good

Vanessa

Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended!

Hotel was beautiful and so very quiet. Our family of 5 fit comfortably on the double queen w/ sofa room. The breakfast was delicious and had so many options. Highly recommend!??
Stayed 1 night in Mar 2025

10/10 Excellent

Francis and Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Jason

Stayed 2 nights in Mar 2025

10/10 Excellent

Tim

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 2 nights in Mar 2025

10/10 Excellent

Kelly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Jeannie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I really enjoyed everything about this place. The staff was friendly and accommodating. The breakfast was really good. My only complaint would be the elevators seemed to take a long time so we just took the stairs. There were 2 elevators but only one seemed to be working. Very safe quiet area.
Stayed 4 nights in Mar 2025

10/10 Excellent

steven d

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Big bang in Tupelo, MS

Our stay here was fine. Had to stay here because our first booking in Tupelo we canceled due to a natural gas pipeline explosion 2 days before that nobody bothered to notify us of. No hot water and no restaurants open in town open. Du to no natural gas. All other hotels in area booked up we had to drive additional 100 miles to Memphis to get a room. Thank you to the hotel in Tupelo and Hotells.com for the warning we did not receive when other customers were notified two days before.
Stayed 1 night in Mar 2025

8/10 Good

Christy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025