The first thing I ran into was a drunk cursing at the staff and passing out in the hallway, requiring police. Then I find out the orbitz description for the property was wrong and we got a 1 bedroom apartment instead of a 3 bedroom house. The beds had no blankets, the AC unit kept switching to 76° causing the room to be hot. The hot water didn't work. There is no laundry facilities. The room was next to communal kitchen. The parking is non-existent and I got a parking ticket because the signs are not clear. The staff overall were helpful, but the place itself is the problem. The website is completely inaccurate and outdated. Don't get me started on the beds, it's like sleeping on the cheapest mattress from Walmart along with pillows that provide less support than airplane pillows. The only reason we stayed is because orbitz screwed up our other reservation and allowed an unauthorized individual to cancel it. If your a college student or traveling and young, this is fine, but for a family with kids, this is not a great place.