2/10 Terrible
Jared
Travelled with family
31 Oct 2024
Disliked: Cleanliness, room comfort
Not Good
We checked in late at night after evacuation of our hometown for a hurricane. Check in took hours. We went to our room and found cracked / loose floor tiles throughout the unit. No sheets for the sofa bed - sheets didn't arrive until 2am. Dead bugs all over the unit. Showers disgusting. Someone else's body hair in the bed linens. Horrible room conditioning. Cracked glass in entry door. We slept there that night and were booked for two additional nights (total of 3 nights) but we checked out to go to a different hotel immediately in the morning. I dropped the room keys off at the front desk and let them know we were leaving early. I whispered to the manager about the issues with the room. She said sorry about that but your 3 night stay is non refundable.
Jared
Stayed 3 nights in Oct 2024