10/10 Excellent
BROOK
Travelled with family
27 Dec 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect Christmas break get away. Our 10 yr old was happily content with the swimming options. Our older teenagers/young adults enjoyed the slides and lazy river for a while. The lifeguards were very attentive, which was great!!! Plenty of tables/chairs in pool area, we enjoyed many card games. The bar at the pool was nice, good service but very spendy. There are lots of other fun things outside of the waterpark that we didn't do so no feedback on that.
Mobile ordering at the restaurant or Dunkin Donut weren't available when we wanted to use that service, which was a bummer. We ended up ordering food from outside of the resort. The ice cream parlor had nice options, only negative was it didn't open til 4pm. We would have liked ice cream more mid afternoon vs. so close to dinner time. There was free hot chocolate in the lobby at one point, so that was a nice treat. The fireplace in the lobby was decorated so beautiful for Christmas, we took some nice family pictures.
We stayed in the Queen cabin room w/ waterpark balcony. We had 2 adults & 4 kids/teenagers. Two of our kids are tall older teenagers, they said the bunk beds were a little short. We only stayed 2 nights so it was fine but i think a longer stay would have got quite uncomfortable for them. The room size was fine for the about of time we were in the room. A bigger table on the balcony would have been nice, we could've played cards/games while sitting out there. Nice stay!!
BROOK
Stayed 2 nights in Dec 2024