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Servatur Puerto Azul

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Servatur Puerto Azul

4 outdoor pools, pool umbrellas, pool loungers
Balcony
Interior entrance
Aerial view
Buffet

Reviews

8.2 out of 10

Very good

Popular amenities

  • Parking available
  • All-inclusive
  • Bar
  • Breakfast available
  • Spa
  • Pool

Explore the area

Map
Avda. de la Cornisa, 13, Puerto Rico, Mogan, Las Palmas, 35130
  • Puerto Rico Beach
    10 min walk
  • Angry Birds Activity Park
    16 min walk
  • Barbacoa Restaurant and Showbar
    5 min walk
  • Las Palmas (LPA-Gran Canaria)
    51 min drive

Room options

View all photos for Grand Room, Pool Access (2 Adults and 1 Child)

Balcony

Grand Room, Pool Access (2 Adults and 1 Child)

  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Junior Suite, Sea View (Top Floor 1 adult)

Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Junior Suite, Sea View (Top Floor 1 adult)

  • 35 sq m
  • Sleeps 1
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Duplex, Private Pool (1 Adult +18)

Terrace/patio

Superior Duplex, Private Pool (1 Adult +18)

  • 35 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Junior Suite, Sea View (3 Adults and 1 Child)

Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Junior Suite, Sea View (3 Adults and 1 Child)

  • 35 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Duplex, Private Pool (2 Adults +18)

Terrace/patio

Superior Duplex, Private Pool (2 Adults +18)

  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Grand Room (2 Adults and 1 Child)

Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Grand Room (2 Adults and 1 Child)

  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Suite, Sea View (3 Adults)

Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Family Suite, Sea View (3 Adults)

  • 35 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds, 1 Twin Sofa Bed and 1 Large Twin Bed

View all photos for Grand Room (2 Adults and 2 Children)

Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Grand Room (2 Adults and 2 Children)

  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Suite, Sea View (3 Adults and 1 Child)

Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Family Suite, Sea View (3 Adults and 1 Child)

  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds, 1 Twin Sofa Bed and 1 Large Twin Bed

View all photos for Junior Suite, Sea View (3 Adults)

Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Junior Suite, Sea View (3 Adults)

  • 35 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Suite, Sea View (3 Adults and 2 Children)

Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Family Suite, Sea View (3 Adults and 2 Children)

  • 35 sq m
  • Ocean view
  • Sleeps 5
  • 2 Twin Beds, 1 Twin Sofa Bed and 1 Large Twin Bed

View all photos for Grand Room, Pool Access (2 Adults and 2 Children)

Balcony

Grand Room, Pool Access (2 Adults and 2 Children)

  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Suite, Sea View (2 Adults and 2 Children)

Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Family Suite, Sea View (2 Adults and 2 Children)

  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds, 1 Twin Sofa Bed and 1 Large Twin Bed

View all photos for Junior Suite, Sea View (2 Adults and 2 Children)

Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Junior Suite, Sea View (2 Adults and 2 Children)

  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Suite, Sea View (2 Adults and 3 children)

Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Family Suite, Sea View (2 Adults and 3 children)

  • 35 sq m
  • Ocean view
  • Sleeps 5
  • 2 Twin Beds, 1 Twin Sofa Bed and 1 Large Twin Bed

View all photos for Grand Room, Pool Access (2 Adults and 3 Children)

Balcony

Grand Room, Pool Access (2 Adults and 3 Children)

  • Sleeps 5
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Studio Suite, Sea View (2 Adults)

Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Family Studio Suite, Sea View (2 Adults)

  • 35 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds, 1 Twin Sofa Bed and 1 Large Twin Bed

View all photos for Junior Suite, Sea View (2 Adults and 1 Child)

Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Junior Suite, Sea View (2 Adults and 1 Child)

  • 35 sq m
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Suite, Sea View (2 Adults and 1 Child)

Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Family Suite, Sea View (2 Adults and 1 Child)

  • 35 sq m
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds, 1 Twin Sofa Bed and 1 Large Twin Bed

View all photos for Junior Suite, Sea View (1 Adult)

Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Junior Suite, Sea View (1 Adult)

  • 35 sq m
  • Ocean view
  • Sleeps 1
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Suite, Partial Ocean View (3 Adults and 2 Children)

Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Family Suite, Partial Ocean View (3 Adults and 2 Children)

  • 35 sq m
  • Partial sea view
  • Sleeps 5
  • 2 Twin Beds, 1 Twin Sofa Bed and 1 Large Twin Bed

View all photos for Junior Studio Suite, Sea View (2 Adults)

Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Junior Studio Suite, Sea View (2 Adults)

  • 35 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Suite, Partial Ocean View (3 Adults and 1 Child)

Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Family Suite, Partial Ocean View (3 Adults and 1 Child)

  • 35 sq m
  • Partial sea view
  • Sleeps 4
  • 2 Twin Beds, 1 Twin Sofa Bed and 1 Large Twin Bed

View all photos for Junior Suite (3 Adults and 1 Child)

Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Junior Suite (3 Adults and 1 Child)

  • 35 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior double room 1 adult

Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Superior double room 1 adult

  • Sleeps 1
  • 2 Twin Beds

View all photos for Grand Double Room

Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Grand Double Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite (3 Adults)

Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Junior Suite (3 Adults)

  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Room, 1 Bedroom, Partial Sea View (2 Adults and 2 Children)

Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Superior Room, 1 Bedroom, Partial Sea View (2 Adults and 2 Children)

  • 28 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Classic double room 1 adult

Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Classic double room 1 adult

  • 20 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Junior Suite (2 Adults and 2 Children)

Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Junior Suite (2 Adults and 2 Children)

  • 35 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Suite, Partial Ocean View (2 Adults and 3 Children)

Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Family Suite, Partial Ocean View (2 Adults and 3 Children)

  • 35 sq m
  • Partial sea view
  • Sleeps 5
  • 2 Twin Beds, 1 Twin Sofa Bed and 1 Large Twin Bed

View all photos for Family Suite, Partial Ocean View (3 Adults)

Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Family Suite, Partial Ocean View (3 Adults)

  • 35 sq m
  • Partial sea view
  • Sleeps 3
  • 2 Twin Beds, 1 Twin Sofa Bed and 1 Large Twin Bed

View all photos for Junior Suite (2 Adults and 1 Child)

Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Junior Suite (2 Adults and 1 Child)

  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Suite, Partial Ocean View (2 Adults and 2 Children)

Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Family Suite, Partial Ocean View (2 Adults and 2 Children)

  • 35 sq m
  • Partial sea view
  • Sleeps 4
  • 2 Twin Beds, 1 Twin Sofa Bed and 1 Large Twin Bed

View all photos for Classic double room 2 adults

Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Classic double room 2 adults

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Suite, Partial Ocean View (2 Adults and 1 Child)

Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Family Suite, Partial Ocean View (2 Adults and 1 Child)

  • 35 sq m
  • Partial sea view
  • Sleeps 3
  • 2 Twin Beds, 1 Twin Sofa Bed and 1 Large Twin Bed

View all photos for Superior Room, 1 Bedroom, Partial Sea View (2 Adults and 1 Child)

Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Superior Room, 1 Bedroom, Partial Sea View (2 Adults and 1 Child)

  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Studio Suite, Partial Ocean View (2 Adults)

Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Family Studio Suite, Partial Ocean View (2 Adults)

  • 35 sq m
  • Partial sea view
  • Sleeps 2
  • 2 Twin Beds, 1 Twin Sofa Bed and 1 Large Twin Bed

View all photos for Classic Studio Suite (2 adults)

Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Classic Studio Suite (2 adults)

  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Double Room, 1 Bedroom, Partial Sea View (2 adults)

Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Superior Double Room, 1 Bedroom, Partial Sea View (2 adults)

  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Junior Suite, Sea View (Top Floor 3 Adults)

Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Junior Suite, Sea View (Top Floor 3 Adults)

  • 35 sq m
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Grand Double Room, Pool Access

Balcony

Grand Double Room, Pool Access

  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Studio Suite (1 Adult)

Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Classic Studio Suite (1 Adult)

  • 35 sq m
  • Sleeps 1
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Junior Suite, Sea View (Top Floor 3 Adults and 1 Child)

Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Junior Suite, Sea View (Top Floor 3 Adults and 1 Child)

  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Junior Suite, Sea View (Top Floor 2 Adults and 2 Children)

Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Junior Suite, Sea View (Top Floor 2 Adults and 2 Children)

  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Junior Suite, Sea View (Top Floor 2 Adults and 1 Child)

Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Junior Suite, Sea View (Top Floor 2 Adults and 1 Child)

  • 35 sq m
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Grand Room (2 Adults and 3 Children)

Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Grand Room (2 Adults and 3 Children)

  • Sleeps 5
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior double room 2 adults

Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Superior double room 2 adults

  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, Sea View (Top Floor 2 Adults)

Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Junior Suite, Sea View (Top Floor 2 Adults)

  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Double Room with Limited Sea View 1 adult

Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Superior Double Room with Limited Sea View 1 adult

  • 28 sq m
  • Sleeps 1
  • 2 Twin Beds and 1 Double Sofa Bed

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About the area

Puerto Rico

When you stay at Servatur Puerto Azul in Mogan, you'll be by the ocean, within a 5-minute drive of Amadores Beach and Playa del Cura. .This family-friendly hotel is 0.4 mi (0.7 km) from Puerto Rico Beach and 8.1 mi (13 km) from Mogan Port.

What's nearby

  • Puerto Rico Beach - 10 min walk
  • Amadores Beach - 18 min walk
  • Puerto Rico Marina - 19 min walk
  • Playa del Cura - 3 min drive
  • Anfi Tauro Golf Course - 5 min drive

Getting around

  • Gran Canaria Airport (LPA) - 51 min drive

Restaurants

  • ‪McDonald's - ‬17 min walk
  • ‪Tipsy Bee - ‬17 min walk
  • ‪Restaurante Waikiki Bar - ‬12 min walk
  • ‪Barbacoa Restaurant and Showbar - ‬5 min walk
  • ‪Grill Costa Mar - ‬18 min walk

About this property

Servatur Puerto Azul

Family-friendly hotel with 2 restaurants and 4 outdoor pools
Servatur Puerto Azul offers 493 air-conditioned accommodations with safes and hair dryers. Rooms open to furnished balconies. This Mogan hotel provides complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a fitness center.

Guests under 18 years old are not allowed in the spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.
Make yourself at home in one of the 493 air-conditioned guestrooms. Rooms have private furnished balconies. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and hair dryers.
Dip into one of the 4 outdoor swimming pools or enjoy other recreational amenities including a waterslide and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Satisfy your appetite at one of the hotel's 2 restaurants. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
Servatur Puerto Azul has 2 restaurants on site.

All-inclusive details

All-inclusive room rates at Servatur Puerto Azul are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals, snacks, and select beverages included

Land activities

Tennis

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German, Norwegian, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 15 per day)
  • Limited on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:00 AM: EUR 8-12 per person
  • 2 restaurants
  • 2 bars/lounges and 1 poolside bar
  • Coffee/tea in a common area

Things to do

  • 4 outdoor pools
  • Arcade/games room
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Lifeguards on-site
  • Playground
  • Spa services

Family friendly

  • 4 outdoor pools
  • Arcade/games room
  • Children's pool
  • Free children's club
  • Corner/local shop
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Water slide

Conveniences

  • ATM/banking services
  • Front-desk safe
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Garden
  • Lifeguards on site
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • This property does not have any lifts

More

  • Renovated entire property – September 2023
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch TV

Food and drink

  • Mini fridge

More

  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Gala dinners are included for guests booked in half board and all-inclusive rate plans on Christmas Eve, Christmas Day, and New Year's Eve. Guests booked in other rate plans may choose to pay for the gala dinners at check-in if they wish to attend.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: EUR 150 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 8 to 12 per person
  • Airport shuttle fee: EUR 50 per person (roundtrip)
  • Self parking fee: EUR 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Guests under 18 years old are not allowed in the spa tub

Property is also known as

Azul Puerto
Puerto Azul Servatur
Servatur
Servatur Azul
Servatur Azul Hotel
Servatur Azul Hotel Puerto
Servatur Puerto Azul
Servatur Puerto Azul All Inclusive Hotel Mogan
Servatur Puerto Azul All Inclusive Hotel
Servatur Puerto Azul All Inclusive Mogan
Servatur Puerto Azul All Inclusive
Servatur Puerto Azul Hotel
Servatur Puerto Azul Mogan
Servatur Puerto Azul Hotel Mogan
Servatur Puerto Azul All Inclusive

Servatur Puerto Azul Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 124 out of 347 reviews" "
Rating 8 - Good. 151 out of 347 reviews" "
Rating 6 - Okay. 48 out of 347 reviews" "
Rating 4 - Poor. 17 out of 347 reviews" "
Rating 2 - Terrible. 7 out of 347 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Alice

Stayed 10 nights in Jul 2024

8/10 Good

Giedrius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Alexandru

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Jun 2024

10/10 Excellent

john

Stayed 7 nights in Apr 2024

8/10 Good

Ian

Stayed 7 nights in Apr 2024

10/10 Excellent

Stuart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely lovely hotel, we were welcomed at reception by a joyous member of the hotel. She gave us all the details we needed and good information on how to get to our room. The room was a Junior Suite over looking the sea, it’s was tidy and comfortable and cleaned everyday for the 7 nights of our stay. The restaurant was well organised with plenty of seating for everyone. The food is good with a good variety, this is cooked fresh in front of you. Staff are very attentive and always polite. Plenty of swimming pools catering for everyone from kids to adult only. All the pools are clean and tidy. We will definitely be returning in the future.. Thank you to all the staff for making our holiday so pleasurable 😁🙌
Stayed 7 nights in Apr 2024

8/10 Good

Kenneth

Stayed 4 nights in Apr 2024

2/10 Terrible

adam

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
This place looks nice and the food was good too however the kids club was a nightmare. Kids didn’t need to
Stayed 7 nights in Mar 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool slides were a big hit with the kids. Staff are all happy to help with any query. We will be back next year
Stayed 7 nights in Feb 2024

6/10 Okay

Lisa

Disliked: Staff & service, property conditions & facilities
The property is tidy and lovely views of the sea.
Stayed 3 nights in Jan 2024

6/10 Okay

Ryan

Travelled with partner
Pros Nice location Very clean Good food Cons Rooms a bit stuffy Bit of a maze to get around and to rooms (lots of lifts) Not entirely all inclusive, some drinks are chargeable (seems random) Evening Entertainment not very good
Stayed 7 nights in Nov 2023

6/10 Okay

Robert

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
The views were spectacular! Sunset is amazing the rooms are clean and spacious.
Stayed 7 nights in Nov 2023

10/10 Excellent

Begoña

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2023

10/10 Excellent

Francis

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We were regular guests at the hotel pre pandemic, but the major remodel in 2021 has made this property into a luxury resort. Front of house staff are friendly; attentive and adhere to support all requests made. Our room was kept spotlessly clean on a daily basis and the dinning hall was filled with a polite and courteous team of which nothing was too much trouble. The improved animation team provided fun and entertaining evening shows; quizzes and daily activities in and around the pool. There is a taxi rank immediately outside the hotel should you require transport and I believe a small shop will be available onsite once the remodel is complete. A stunning hotel; beautiful views at a reasonable price.
Stayed 5 nights in Oct 2023

8/10 Good

Caleb

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
My family and I had a fantastic experience in this hotel. When we arrived, we got a bottle of red wine instead of the Champaign that they give as a welcome drink to all guest that is finished. The staffs are friendly, cheerful and service minded. We throughly enjoyed our stay. One thing I think they could improve is their entertainment and the hotel is old . but they said that the hotel will be renovated with in 3 years. So I hope to be back after it is renovated
Stayed 6 nights in Feb 2020

8/10 Good

Pekka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice view
Really nice view to Atlantic Ocean.
Stayed 8 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location. Set high up overlooking the sea
Stayed 7 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
no frills hotel, but the service and staff were amazing. all inclusive deal was great, loved the views from the hotel. 2 heated pools+jacuzzi. would gladly stay again.
Stayed 3 nights in Dec 2019

10/10 Excellent

Justina, Bristol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very welcoming hotel, everything to ensure you have a great holiday. Fabulous views, spacious pool and bar areas, large dining room. Big choice of food and drink and all very plentiful. Helpful and attentive staff in the dining room, reception, the bars and entertainment team. Maids, maintenance and kitchen staff all friendly, they all said ‘hola’ and nothing at all was a problem.
Stayed 7 nights in Nov 2019

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service
Nice stay
Staff excellent, hotel needs some updating but is closing next April for a massive refurbishment program
Stayed 7 nights in Oct 2019

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
We only stayed 3 days all inclusive but wish we'd stayed longer, food was good, place was clean and friendly staff, must be one of best places to stay in Gran Canaria. I think this hotel must be at least a 4 star hotel.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
First time in Gran Canaria and it was a great experience because of this hotel. We were upgraded to a suite and the views from most rooms are stunning. 2 restaurants included so you can avoid noisy kids! We would return!
Stayed 7 nights in Apr 2019

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great hotel do get upgraded room has Aircon food great kids will love it
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the resort was great value for money. Food was excellent and definitely above 3*. Stayed in the junior suite which was good with nice patio area. Pool area great, plenty of sun loungers. Kids and day time entertainment very good. Only negative, was I thought the night time entertainment could have been better. Overall had a fab 2 relaxing week's holiday!
Stayed 14 nights in Jul 2019

4/10 Poor

Verified traveller

Stayed 7 nights in Jul 2019