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Hyatt Zilara Rose Hall - Adults Only - All Inclusive

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Zilara Rose Hall - Adults Only - All Inclusive

One Bedroom Swim Up Suite | View from room
Private beach, white sand, sun-loungers, beach umbrellas
Couples treatment room(s), sauna, hot tub, steam room, body wraps
Ocean Front Grand Butler Suite
Couples treatment room(s), sauna, hot tub, steam room, body wraps

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • On private beach
  • Pool
  • All-inclusive
  • Parking included
  • Hot tub

Explore the area

Map
Rose Hall Road, Montego Bay, Saint James
  • Three Palms Ocean Course
    5 min walk
  • Half Moon Golf Course
    7 min walk
  • The Shoppes at Rose Hall
    17 min walk
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    15 min drive

Room options

View all photos for Junior Suite King

Premium bedding, down duvets, pillow-top beds, minibar

Junior Suite King

  • 63 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Grand Butler)

47-inch flat-screen TV with satellite channels, TV, DVD player

Suite (Grand Butler)

  • 112 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Ocean Front Grand Butler Suite

Ocean Front Grand Butler Suite

Ocean Front Grand Butler Suite

  • 112 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Ocean Front Butler Suite

One Bedroom Ocean Front Butler Suite

One Bedroom Ocean Front Butler Suite

  • 106 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One Bedroom Swim Up Suite

Premium bedding, down duvets, pillow-top beds, minibar

One Bedroom Swim Up Suite

  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean Front Double

Ocean Front Double

Ocean Front Double

  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Swim Up Double

Swim Up Double

Swim Up Double

  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Swim Up King

Swim Up King

Swim Up King

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean View Junior Suite King

View from room

Ocean View Junior Suite King

  • 63 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Swim Up Junior Suite King

View from room

Swim Up Junior Suite King

  • 63 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Double

Premium bedding, down duvets, pillow-top beds, minibar

Double

  • 46 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for King

Premium bedding, down duvets, pillow-top beds, minibar

King

  • 46 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean View Double

View from room

Ocean View Double

  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View King

Premium bedding, down duvets, pillow-top beds, minibar

Ocean View King

  • 46 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Ocean View Suite

One Bedroom Ocean View Suite

One Bedroom Ocean View Suite

  • 94 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Ocean Front Junior Suite King

Premium bedding, down duvets, pillow-top beds, minibar

Ocean Front Junior Suite King

  • 63 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Resort View Double

Premium bedding, down duvets, pillow-top beds, minibar

Resort View Double

  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Double

Junior Suite Double

Junior Suite Double

  • 63 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Resort View King

Premium bedding, down duvets, pillow-top beds, minibar

Resort View King

  • Resort view
  • Sleeps 3
  • 1 King Bed

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About the area

Montego Bay

With a stay at Hyatt Zilara Rose Hall - Adults Only - All Inclusive in Montego Bay, you'll be next to a golf course, within a 5-minute drive of Rose Hall Great House and Three Palms Ocean Course. .This beach property is 7.1 mi (11.4 km) from Doctor's Cave Beach and 10.1 mi (16.2 km) from Montego Bay Cruise Ship Terminal.

What's nearby

  • Half Moon Golf Course - 7 min walk
  • Montego Bay Convention Centre - 18 min walk
  • White Witch of Rose Hall Golf Course - 3 min drive
  • Cinnamon Hill Golf Course - 3 min drive
  • Rose Hall Great House - 3 min drive

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 15 min drive

Restaurants

  • ‪Urban Heat by FlavorZ - ‬3 min walk
  • ‪Lobby Bar - ‬3 min drive
  • ‪Choicez - ‬4 min walk
  • ‪The Jerk Hut - ‬5 min drive
  • ‪Waves Restaurant - ‬8 min walk

About this property

Hyatt Zilara Rose Hall - Adults Only - All Inclusive

Adults-only beachfront property with 3 outdoor pools
Hyatt Zilara Rose Hall - Adults Only - All Inclusive offers 234 accommodations with iPod docking stations and MP3 docking stations. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 47-inch flat-screen televisions come with satellite channels and DVD players. Guests can make use of the in-room refrigerators, coffee/tea makers, and minibars. Bathrooms include separate bathtubs and showers with jetted bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Montego Bay property provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages. Housekeeping is provided on request.

A private beach and an outdoor tennis court are featured at the property. 3 outdoor swimming pools and 2 spa tubs are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Z Spa has massage/treatment rooms and couples treatment room(s). Services include body wraps and body scrubs. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 234 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private furnished balconies or patios. Satellite programming and iPod docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.
Pamper yourself with a visit to the spa, which offers massages. After dipping into one of the 3 outdoor swimming pools or 2 spa tubs, you can spend some time at the private beach. Additional amenities at this Georgian property include complimentary wireless internet access, concierge services, and gift shops/newsstands.
All-inclusive rates are available at this property. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite to eat at one of the property's 9 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Visit one of the 6 bars/lounges, 2 beach bars, and 2 poolside bars for a refreshing drink.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Montego Bay? This property has 50000 square feet (4500 square meters) of space consisting of a conference center and 7 meeting rooms. Free valet parking is available onsite.
Onsite venue - This brasserie specializes in French cuisine and serves breakfast and dinner.
Onsite venue #2 - This beachfront fine-dining restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Onsite venue #3 - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Onsite venue #4 - This fine-dining restaurant specializes in Italian cuisine and serves dinner only.
Onsite venue #5 - This steakhouse specializes in Brazilian cuisine and serves breakfast, lunch, and dinner.
Late night fare is available from 24-hour room service.

All-inclusive details

All-inclusive room rates at Hyatt Zilara Rose Hall - Adults Only - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Rowing/canoeing
Sailing
Snorkeling
Surfing/body boarding
Windsurfing

Land activities

Tennis
Tennis lessons
Volleyball

Lessons/classes/games

Water fitness

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 9 restaurants and 1 coffee shop/cafe
  • 2 swim-up bars, 2 beach bars, 2 poolside bars and 6 bars/lounges
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 3 outdoor pools
  • 2 hot tubs
  • Fitness classes
  • Basketball
  • Beach volleyball
  • Fitness centre
  • Full-service spa
  • Nightclub
  • Outdoor tennis court
  • Sauna
  • Tennis
  • Yoga classes

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (50000 square feet of space)
  • Meeting rooms - 7

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Firepit
  • Free pool cabanas
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Rooftop terrace
  • Vegetable garden

Spa

  • Body scrubs
  • Body wraps
  • Couples treatment room(s)
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Beach towels
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down duvet
  • Free rollaway beds
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Jetted bath
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • 47-inch flat-screen TV
  • DVD player
  • iPod dock
  • MP3 dock
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Slippers
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For more details, please contact the property using the information on the booking confirmation
This property offers airport shuttle pickup service from Montego Bay Jamaica - Sangster International Airport (MBJ) only.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

Hyatt Zilara Rose Hall Adults Only All Inclusive
Hyatt Zilara Rose Hall Adults Only – All Inclusive
Hyatt Zilara Rose Hall - Adults Only - All Inclusive Montego Bay

Hyatt Zilara Rose Hall - Adults Only - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 632 out of 1021 reviews" "
Rating 8 - Good. 211 out of 1021 reviews" "
Rating 6 - Okay. 96 out of 1021 reviews" "
Rating 4 - Poor. 40 out of 1021 reviews" "
Rating 2 - Terrible. 42 out of 1021 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Marond

Stayed 3 nights in Aug 2024

4/10 Poor

Jason

Travelled with partner
I had such high hopes for this Trip. Two unfortunate issues made that impossible. First issue was the there was no hot water and while they worked on this issue little to no running water at all. This occurred for the entirety of the trip. The water never ran hot for a period of time. The water would run for 10-15 minutes before becoming hot. Then it would only remain hot for a short period of time. The staffs response to this made it far worse. First we were told it was resolved and would be up and running again shortly. Not true. Then we were told it impacted the whole property which was concerning. But then they told some people it was an isolated incident. It was the topic of bonding every time there was a group of random customers in the elevator. The question of the day was “Do you guys have running hot water !?!?” The second incident happened at checkout. My GF packed my laptop in her carryon in the front of the bag. We left the bags in the room for the bell hop to bring them downstairs. Between this point and arriving at the airport my laptop went missing. After being put in hold and then hung up on several times or not having our calls answered (which occurred consistently throughout our 5 day stay) my laptop was never found even though find my iPhone showed it still on the property. In short the food was amazing. The restaurants’ staff were amazing. The front desk staff was terrible and not helpful. For the money I spent I am greatly disappointed.
Stayed 4 nights in Sep 2024

8/10 Good

Gregory Edward Cecil, Uxbridge

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Beautiful resort, starting to show its age and needs to step up its maintenance game. Things like paint peeling off walls, sink in our bathroom wouldn’t drain because the stopper was broken etc. No hot water for the duration of the stay. Food was excellent, staff was wonderful.
Stayed 3 nights in Sep 2024

10/10 Excellent

Vanita

Stayed 4 nights in Aug 2024

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Morgan

Liked: Staff & service
Stayed 4 nights in Sep 2024

10/10 Excellent

claudette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

2/10 Terrible

NATASHA

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived at Hyatt Zilara Rose Hall on Tuesday and had issues from the minute we got there. Calling the front desk to talk to the staff was a very horrible experience. Our hot water in our rooms was turned off. We were told, the engineer is on the way, but never showed. Our entire stay 4 nights 4 day stay was ruined. DO NOT GET CATFISHED BY THIS PLACE.
Stayed 4 nights in Sep 2024

10/10 Excellent

Adeola

Liked: Cleanliness, staff & service, property conditions & facilities
All inclusive food options in a clean a friendly resort
Stayed 4 nights in Sep 2024

10/10 Excellent

Kessla

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it. This was our second time staying here.
Stayed 4 nights in Sep 2024

8/10 Good

john

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 4 nights in Sep 2024

2/10 Terrible

ShaVonda

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We had no hot water our entire stay
Stayed 2 nights in Sep 2024

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property. We got engaged and had an amazing time
Stayed 3 nights in Sep 2024

10/10 Excellent

Sarah Jean

Stayed 4 nights in Aug 2024

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful and decent
Stayed 2 nights in Sep 2024

6/10 Okay

Angela

Stayed 5 nights in Aug 2024

10/10 Excellent

Tavia Randagail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Felipe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice and well taken care.
Stayed 6 nights in Sep 2024

8/10 Good

Shanetrise

Travelled with family, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The property itself overall was good, but for the anount of money I spent, the rooms could have been better, the walls in the hallway were dirty andvthe carpet need cleaning bad. The staff was excellent
Stayed 1 night in Sep 2024

10/10 Excellent

Michelle Shaquana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel and surrounding property was AMAZING. It deserves more than 10/10 rating. From the couteous and respectful staff, to the accomodations of the room ( junior suite):, to the many options of food choices, and beverages and mostly tge magical views of the ocean. The HYATT ZILARA will definitely have a returning guest with me.
Stayed 3 nights in Sep 2024

8/10 Good

Natasha

Travelled with partner
Liked: Staff & service
Beautiful beaches, warm and helpful staff, and the dining choicez where very nice!
Stayed 4 nights in Sep 2024

10/10 Excellent

Doreen

Liked: Cleanliness, staff & service, property conditions & facilities
Spent 4days n every staff was amazing. A few stood out for us like Oshane, Shannando, Debbie n Oneisha. Lots of options for food n entertainment. We will definitely be back. Keep up the good work.
Stayed 3 nights in Sep 2024

8/10 Good

TAIIA TAMARRA, Brooklyn

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff is wonderful
Stayed 4 nights in Sep 2024

6/10 Okay

Shanetrise

Liked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Johnnie, Philadelphia

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was like a dream paradise!
Stayed 3 nights in Sep 2024