Hyatt Ziva Rose Hall - All Inclusive

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Ziva Rose Hall - All Inclusive

Private beach, white sand, sun-loungers, beach umbrellas
Aerial view
Private beach, white sand, sun-loungers, beach umbrellas
View from room
Aerial view

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • On private beach
    On private beach
  • Pool
    Pool
  • All-inclusive
    All-inclusive
  • Parking included
    Parking included
  • Hot tub
    Hot tub

Explore the area

Map
Rose Hall, Montego Bay, Saint James
  • Three Palms Ocean Course
    11 min walk
  • The Shoppes at Rose Hall
    11 min walk
  • Montego Bay Convention Centre
    13 min walk
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    13 min drive

Similar properties

About the area

Montego Bay

With a stay at Hyatt Ziva Rose Hall - All Inclusive in Montego Bay, you'll be next to a golf course, steps from Jamaica Beaches and a 3-minute drive from Rose Hall Great House. .This beach property is 8.5 mi (13.6 km) from Doctor's Cave Beach and 11.4 mi (18.4 km) from Montego Bay Cruise Ship Terminal.

What's nearby

  • Montego Bay Convention Centre - 13 min walk - 1.1 km
  • Half Moon Golf Course - 13 min walk - 1.1 km
  • White Witch of Rose Hall Golf Course - 16 min walk - 1.3 km
  • Rose Hall Great House - 3 min drive - 2.0 km
  • Cinnamon Hill Golf Course - 3 min drive - 2.4 km

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 13 min drive

Restaurants

  • ‪Urban Heat by FlavorZ - ‬8 min walk
  • ‪Lobby Bar - ‬5 min drive
  • ‪Choicez - ‬4 min walk
  • ‪The Jerk Hut - ‬6 min drive
  • ‪Waves Restaurant - ‬4 min walk

About this property

Hyatt Ziva Rose Hall - All Inclusive

Luxury property on the beach, with 2 outdoor swimming pools
Hyatt Ziva Rose Hall - All Inclusive offers 387 accommodations with iPod docking stations and minibars. Rooms open to furnished balconies or patios. Each accommodation is individually decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium digital channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

This Montego Bay property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a private beach, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Zen Spa has 11 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Make yourself at home in one of the 387 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private furnished balconies or patios. Digital programming and iPod docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. Additional features at this Georgian property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
All-inclusive rates are available at this property. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at Choicez, one of the property's 7 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the poolside bar or one of the 6 bars/lounges.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Montego Bay? This property has 50000 square feet (4645 square meters) of space consisting of a conference center and 8 meeting rooms. Free valet parking is available onsite.
A complimentary manager's reception is offered each day.
Choicez - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Di Roza - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Brazil - This steakhouse specializes in Brazilian cuisine and serves breakfast, lunch, and dinner. Open daily.
Fuzion - This fine-dining restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Calypzo - This theme restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Open daily.
Late night fare is available from 24-hour room service.

All-inclusive details

All-inclusive room rates at Hyatt Ziva Rose Hall - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Water fitness

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Free secured, uncovered valet parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • 7 restaurants and 1 coffee shop/cafe
  • 6 bars/lounges, 1 swim-up bar and 1 poolside bar
  • Free daily reception
  • 24-hour room service

Restaurants on site

  • Choicez
  • Di Roza
  • Brazil
  • Fuzion
  • Calypzo

Things to do

  • 2 outdoor pools
  • Fitness classes
  • Arcade/games room
  • Beach volleyball
  • Billiards/pool table
  • Fitness centre
  • Full-service spa
  • Paddleboards on-site
  • Playground
  • Sauna
  • A hot tub
  • Steam room
  • Tennis
  • Volleyball
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/games room
  • Babysitting (surcharge)
  • Children's club
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Fridge
  • Snack bar/deli
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (50000 square feet of space)
  • Meeting rooms - 8

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace
  • Vegetable garden

Spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Beach towels
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan
  • Down duvet
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Digital channels
  • iPod dock
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Individually decorated
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For more details, please contact the property using the information on the booking confirmation
This property offers airport shuttle pickup service from Montego Bay Jamaica - Sangster International Airport (MBJ) only.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt Ziva
Hyatt Ziva All Inclusive
Hyatt Ziva Rose Hall
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Ziva Hyatt
Ziva Rose Hall
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Hyatt Ziva Rose Hall - All Inclusive All-inclusive property

Hyatt Ziva Rose Hall - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 664 out of 1003 reviews" "
Rating 8 - Good. 191 out of 1003 reviews" "
Rating 6 - Okay. 83 out of 1003 reviews" "
Rating 4 - Poor. 29 out of 1003 reviews" "
Rating 2 - Terrible. 36 out of 1003 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Shaziena

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

Nehru

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

8/10 Good

DAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
awesome food and workers also nice
Stayed 6 nights in Aug 2024

10/10 Excellent

Debra J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing! Customer service was outstanding. I attended a wedding renewal and the set up was beautiful. I will be returning soon. Thank you for a wonderful vacation.
Stayed 3 nights in Aug 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Saveen, Staten Island

Travelled with family and small children
Disliked: Property conditions & facilities
I have stayed at a few Hyatt resorts and this is my least favorite . Your first impression when you enter is , “how outdated is this lobby?” The carpet is very old and smelled like mold throughout the whole walk to our room. The room itself was very nice and up to date. We stayed in a 1 bedroom butler suite. We did have issues with bugs and Roaches which is expected on an hot island. Our butlers were very nice and helpful. A big shout out to Ricardo. The food was amazing , especially the Asian fusion and Italian. Our waitress Chevelle at Di Roza was an absolute delight . We had very noisy neighbors and the walls were very thin. The hotel is not worth the money
Stayed 4 nights in Aug 2024

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing service!! Fabulous food!! Lovely rooms! Fun and varied activities!! Great selection of restaurants!
Stayed 4 nights in Aug 2024

4/10 Poor

Pavlo Nicholas, brentwoood

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioning not working well in most area food was not great
Stayed 3 nights in Aug 2024

8/10 Good

Alcian

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
.
Stayed 4 nights in Aug 2024

4/10 Poor

Benny

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2024

6/10 Okay

Amber

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was kind and pleasant which is the only thing that makes the stay bearable. This is not a five star resort. The hotel needs major refurbishment, the rooms are damp and dirty, air conditioning does not work, furnishings are dated, filthy and stained. The carpet in the hallways need replacing with tile, constant water traffic causes the carpet to be stained and smells wet and moldy. The food is just okay however, the rotation is repetitive and subpar. The jerk hut is okay, they need more food options. The pool is dirty. Very disappointed in this property and the lack of cleanliness.
Stayed 4 nights in Aug 2024

10/10 Excellent

Terry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous facilities-beautiful pool and beach area, lots of activities-definitely recommend
Stayed 4 nights in Aug 2024

10/10 Excellent

Mallory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Place to spend Vacation. Well worth every dollar. All the good food at Choicez Restaurant on the resort the kids loved it! Jamaica is beautiful and the people. Def vacationing at the Hyatt again…
Stayed 5 nights in Jul 2024

10/10 Excellent

Jermaine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I ❤️ Jamaica 🇯🇲 soon be bac mann
Stayed 5 nights in Jul 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
I love love it here. ❤️ All the staff was very nice! Specially Kimberly from choicez she treat my family like her own and was so kind. The property is soo beautiful and well kept! Great food options nice places for u and ur family to take picture. Transportation no problem. Staff comes around poolside n beach asking if u want drinks or food and bring it to you.i mean the list goes on my Favorite Resort in Jamaica hands down!! See y’all again soon! One Love
Stayed 5 nights in Jul 2024

10/10 Excellent

satie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Dessouce

Stayed 4 nights in Jul 2024

2/10 Terrible

Edward

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The air conditioner throughout the property didn’t work even in the lobby. It was extremely uncomfortable. But the most uncomfortable part was our room didn’t get below 77• they gave us a different room still same result. I was given a portable fan from the front desk was very uncomfortable and couldn’t sleep at night in the new room
Stayed 4 nights in Jul 2024

2/10 Terrible

Sanket

Stayed 6 nights in Jul 2024

10/10 Excellent

Tishja

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean. There was many good options, they even had a cafe and candy shop. The nighttime entertainment was pretty good. Very family friendly
Stayed 1 night in Jul 2024

8/10 Good

Yashica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All great but our upgraded room was one with an AC that did not work. Our room temp did not go under 80 degrees. I requested a fan and they provided one but it looks like it was an issue all around. However charging the amount charged, I’d expect a bit more than a fan.
Stayed 4 nights in Jul 2024

8/10 Good

Yashica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was upgraded to a top floor room. Which was kind. But the AC unit did not get my room under 80 degrees. The room was somewhat dated but cleaned. I stayed about 2 years ago on the adult side and the rooms were outstanding. The food was pretty good. The staff was kind. The activities on the resort nice and the scenery was amazing.
Stayed 1 night in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional Resort--great location and the Staff is absolutely awesome! It was the most beautiful location that I have ever been to!
Stayed 6 nights in Jul 2024

6/10 Okay

Kerry

Stayed 3 nights in Jul 2024

10/10 Excellent

Leonardo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not many amenities for kids or families, relatively small and simple, also a bit old, but absolutely charming. We loved it, would definitely come back.
Stayed 4 nights in Jul 2024