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Hyatt Regency Times Square

2.0 star property

Photo gallery for Hyatt Regency Times Square

View from room
Premium bedding, down duvets, pillow-top beds, in-room safe
View from room
Exterior
Premium bedding, down duvets, pillow-top beds, in-room safe

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Breakfast available
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Free WiFi

Explore the area

Map
1605 Broadway, New York, NY, 10019
  • Times Square
    ‪1 min walk‬
  • Rockefeller Center
    ‪6 min walk‬
  • Empire State Building
    ‪19 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪40 min drive‬

Room options

View all photos for Room, 2 Double Beds, Accessible Bathtub, Corner

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, Accessible Bathtub, Corner

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Corner

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, Corner

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Corner

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Corner

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Roll-in Shower

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Times Square View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds (Times Square View)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds (Times Square View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds (Times Square View)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Times Square View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Times Square View)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, City View

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, City View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible Bathtub, Corner

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible Bathtub, Corner

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, City View

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Corner

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Corner

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior detail

Millennium Hotel Broadway Times Square

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Gym
3.8 out of 5, Good, (5857)
The price is AU$866
for 1 room
includes taxes & fees
16 Apr - 17 Apr
Millennium Hotel Broadway Times Square

About the area

New York

With a stay at Hyatt Regency Times Square, you'll be centrally located in New York, steps from Times Square and Ambassador Theatre. .This hotel is 0.3 mi (0.5 km) from Rockefeller Center and 0.4 mi (0.6 km) from Radio City Music Hall.

What's nearby

  • Times Square - 1 min walk - 0.1 km
  • Rockefeller Center - 6 min walk - 0.6 km
  • Radio City Music Hall - 7 min walk - 0.6 km
  • Bryant Park - 9 min walk - 0.8 km
  • Empire State Building - 19 min walk - 1.6 km

Getting around

  • 49th St. Station - 1 min walk
  • Grand Central - 42 St. Station - 14 min walk
  • LaGuardia Airport (LGA) - 40 min drive

Restaurants

  • ‪Junior's Restaurant & Bakery - 49th St - ‬1 min walk
  • ‪Olive Garden - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Famous Original Ray's Pizza - ‬1 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Hyatt Regency Times Square

Hotel with a 24-hour front desk, steps from Times Square
Hyatt Regency Times Square offers 795 accommodations with laptop-compatible safes and designer toiletries. Pillowtop beds feature down comforters and premium bedding. 46-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 795 guestrooms featuring flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers.
This smoke-free hotel has 46 floors in 1 building and offers bellhop services. Recreational activities include bicycle rentals nearby.
To-go breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-out, and a 24-hour front desk.
To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.

Languages

English, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily breakfast to-go available 7:00 AM to 10:30 AM for a fee: USD 25 for adults and USD 25 for children

Family friendly

  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with premium cable channels

Food and drink

  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per pet, per stay (maximum USD 275 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 45 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
1 child, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 50 per day
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 75.00 per day
  • Destination fee: USD 45.90 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 25 for adults and USD 25 for children
  • Pet fee: USD 125 per pet, per stay (maximum USD 275 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Times Square Manhattan
Crowne Plaza Times Square Manhattan
Times Square Manhattan Crowne Plaza
Crowne Plaza Hotel Manhattan
Crowne Plaza New York City
Crowne Plaza Times Square Manhattan Hotel New York City
Crowne Plaza Times Square Manhattan Hotel

Hyatt Regency Times Square Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1576 out of 3219 reviews
Rating 8 - Good. 763 out of 3219 reviews
Rating 6 - Okay. 455 out of 3219 reviews
Rating 4 - Poor. 223 out of 3219 reviews
Rating 2 - Terrible. 202 out of 3219 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was pleasing to me and my family
Stayed 2 nights in Dec 2024

2/10 Terrible

Sklkim

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

4/10 Poor

Shaun

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The catfish of hotels , never again
Stayed 1 night in Dec 2024

6/10 Okay

Jeremy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Great Location and staff but hotel needs updating.
Hotel needs a refresh, all areas just looking a little tired now. Cleaning wasn't great especially in the Bathroom. Hot water in the shower was a bit hit and miss, need to run the shower for a while but even that didn't always work. Reception staff however were great and very helpful. Location is brilliant.
Stayed 6 nights in Dec 2024

6/10 Okay

Michael KIUNE-CHOW

Great location
Stayed 3 nights in Dec 2024

2/10 Terrible

Roseann

Stayed 3 nights in Dec 2024

2/10 Terrible

Adam

Stayed 2 nights in Dec 2024

6/10 Okay

Daniel

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Conveniente
Stayed 2 nights in Dec 2024

10/10 Excellent

Melissa

Travelled with family
The location was great!! Staff were helpful and courteous.
Stayed 3 nights in Dec 2024

10/10 Excellent

Mark

Stayed 2 nights in Dec 2024

6/10 Okay

Abraham

Stayed 5 nights in Dec 2024

6/10 Okay

Glenn

Liked: Cleanliness
Stayed 3 nights in Dec 2024

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 5 nights in Dec 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel & great location
Did not get a bath towel for the floor during my stay - had to use regular towel. Black mold in some of the areas in the shower. Room was spacious & clean. Bed was really comfortable. Noise level outside was high and woke us up couple of times
Stayed 4 nights in Dec 2024

6/10 Okay

Holli

Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Ranjith

Business traveller
Disliked: Property conditions & facilities
Great location for site seeing
Stayed 2 nights in Nov 2024

6/10 Okay

Keturah S

Travelled with family
Liked: Cleanliness, staff & service
The water pressure was terrible. We hardly had enough water to shower. The room was hot. Could not get Otto drop below 70 no matter what we did.
Stayed 3 nights in Dec 2024

6/10 Okay

Yareny

Liked: Cleanliness, staff & service
Safe hotel, police in the lobby, confortable beds, great location, clean room, cold water
Stayed 3 nights in Dec 2024

10/10 Excellent

Ehab

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility

8/10 Good

Jaymee

Liked: Staff & service
The staff was very courteous & helpful. The lobby & common areas were clean & well-attended. Our rooms were, however, rather run-down & not very clean. There was also a smell of old food (takeout?) in room 2718 that was overpowering when walking in. Also, sink water would get very hot, but the shower was not even like-warm. The overall experience was less accommodating than I would expect or feel we paid for. It was disappointing. As stated, the bag service by the staff was helpful (to be able to leave bags before & after check-in & check-out).
Stayed 1 night in Dec 2024

2/10 Terrible

James

Stayed 1 night in Dec 2024

10/10 Excellent

Lorianne

Stayed 2 nights in Dec 2024

2/10 Terrible

Mirsada

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately, our experience at the Crowne Plaza Times Square Manhattan was disappointing. Upon arrival, we dropped off our bags to store them until check in time and asked if anything else was needed. The staff member assisting us responded with, “Tip for the services,” which felt unprofessional and inappropriate. To make matters worse, the customers before us were not asked to tip and left without doing so, making the situation feel inconsistent and unfair. While we always tip when picking up our bags, being asked for a tip at that moment was unexpected and off putting. Check in was equally frustrating. When we approached the front desk, the woman working there told us she would be right back, only to leave us waiting for 15–20 minutes without explanation. The room itself was outdated, which was surprising given the high cost over $900 with taxes for one night. To make matters worse, the bathtub was clogged and wouldn’t drain. We had to call the front desk and wait for someone to come fix it, adding to our dissatisfaction.Overall, the poor customer service, outdated accommodations, and lack of attention to detail made this stay far from what we expected, especially at such a premium price. I would not recommend this hotel based on my experience.
Stayed 1 night in Dec 2024

10/10 Excellent

Amy

Stayed 1 night in Dec 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😉
Stayed 4 nights in Dec 2024