Pendry Manhattan West

5.0 star property

Photo gallery for Pendry Manhattan West

Front of property
City view from property
Outdoor wedding area
Studio Suite, 2 Bedrooms, Corner (Skyline)
Premium bedding, down duvets, minibar, in-room safe

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Housekeeping
  • Pet-friendly

Explore the area

Map
438 W 33rd St, New York, NY, 10001
  • The High Line Park
    ‪5 min walk‬
  • Madison Square Garden
    ‪6 min walk‬
  • Jacob K. Javits Convention Center
    ‪7 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪60 min drive‬

Room options

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 2 Bedrooms (Skyline)

  • Sleeps 5
  • 2 King Beds

Studio Suite, 2 Bedrooms, Corner (Skyline)

  • Sleeps 5
  • 2 King Beds

Studio, 2 Bedrooms (Skyline)

  • Sleeps 6
  • 2 Double Beds and 1 King Bed

Suite, 2 Bedrooms (Pendry)

  • 149 sq m
  • Sleeps 5
  • 2 King Beds

Suite, 1 Bedroom, Accessible, Corner

  • 81 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Corner (Skyline)

  • 81 sq m
  • Sleeps 3
  • 1 King Bed

Studio Suite, Accessible, Corner

  • 47 sq m
  • Sleeps 3
  • 1 King Bed

Studio Suite, Corner (Skyline)

  • 47 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Corner

  • 81 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds (Skyline Double Double)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Studio (Skyline Alcove)

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Studio Suite, Corner

  • 47 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible (City King)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Studio (Alcove)

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Skyline King)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds (City Double Double)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible (City Double Double)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed (City King)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (City King)

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

New York

Located in New York (Manhattan), Pendry Manhattan West is within a 10-minute walk of Madison Square Garden and Macy's. .This luxury hotel is 0.4 mi (0.6 km) from Jacob K. Javits Convention Center and 0.3 mi (0.5 km) from The High Line Park.

What's nearby

  • Madison Square Garden - 6 min walk
  • Times Square - 16 min walk
  • Empire State Building - 16 min walk
  • Broadway - 17 min walk
  • Manhattan Cruise Terminal - 4 min drive

Getting around

  • 34th Street–Hudson Yards Station - 4 min walk
  • Penn Station - 8 min walk
  • John F. Kennedy Intl. Airport (JFK) - 60 min drive

Restaurants

  • ‪Fuku - ‬3 min walk
  • ‪Cafe Grumpy - ‬2 min walk
  • ‪Matchaful - ‬2 min walk
  • ‪Blue Bottle Coffee - ‬3 min walk
  • ‪Skylight Diner - ‬3 min walk

About this property

Pendry Manhattan West

Luxury hotel with 2 restaurants and bars
Pendry Manhattan West offers 164 accommodations with minibars and espresso makers. Beds feature down comforters and premium bedding. 50-inch Smart televisions come with premium cable channels. Bathrooms include bathrobes, slippers, hair dryers, and children's robes.

This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include safes and complimentary newspapers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 164 guestrooms featuring minibars and espresso makers. Your bed comes with down comforters and premium bedding. Wired and wireless internet access is complimentary, while 50-inch Smart televisions with cable programming provide entertainment. Bathrooms have hair dryers and bathrobes.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services.
Grab a bite to eat at one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in New York? This hotel has 5000 square feet (465 square meters) of space consisting of conference space and 4 meeting rooms.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Pendry Manhattan West has 2 restaurants on site.

Awards and affiliations

Pendry Manhattan West is listed in the 2022 Condé Nast Traveler Hot List.
The property is a member of Preferred Hotels & Resorts.

Languages

Chinese (Cantonese), English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered valet parking on site (USD 90 per night)

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–11:00 AM: USD 15-60 for adults and USD 15-60 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges

Things to do

  • 24-hour fitness centre
  • Designer shops

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Business services

  • Conference space (5000 square feet)
  • Meeting rooms - 4

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 91
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 117
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • Stereo

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's dressing gowns
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 50-inch smart TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 250 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 150.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 15 to 60 for adults, and USD 15 to 60 for children
  • Covered valet parking fee: USD 90 per night
  • Pet fee: USD 250 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Pendry Manhattan West Hotel
Pendry Manhattan West New York
Pendry Manhattan West Hotel New York

Pendry Manhattan West Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 359 out of 402 reviews
Rating 8 - Good. 28 out of 402 reviews
Rating 6 - Okay. 4 out of 402 reviews
Rating 4 - Poor. 2 out of 402 reviews
Rating 2 - Terrible. 9 out of 402 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Arnold

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, quiet and convenient for a family with kids. Felt welcomed and were able to come and go.
Stayed 3 nights in Nov 2024

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Nov 2024

10/10 Excellent

Ilan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exclusive clean and quiet property, next to Penn station and Madison square garden. Personal care and service from a dedicated, professional staff. Wonderful skyline views on the high floor. Definitely want to return here.
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Family Spot
This is a low key five star and that’s the way we like it. The staff was attentive and friendly but not fussy. It felt very private. I’d give the staff experience an A/A+. The location was further from where we usually stay but we learned to appreciate the benefits of Manhattan West. You just have to embrace it. The hotel itself is very well designed and brand new. We stayed in both the studio suite and one bedroom suite. The one bedroom is a substantial upgrade and worth giving heavy consideration depending on the price difference if going with kids. The breakfast is white table cloth menu-only. This is different from the typical club spread which would have been welcome pre-kids, but with kids I’d suggest skipping it. Room service was exceptionally good quality. Most importantly, the black fox coffee can be accessed from the lobby without going outside and is excellent. It’s across from a Whole Foods which is super convenient and Daily Provisions is very convenient.
Stayed 1 night in Nov 2024

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Loved this place!!! Staff is so friendly, rooms are large for NYC and it’s in a great, easy fun area!
Stayed 2 nights in Nov 2024

10/10 Excellent

Ingmar

Liked: Property conditions & facilities
Excellent hotel
Stayed 4 nights in Nov 2024

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service
Lovely staff
Stayed 2 nights in Nov 2024

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Nov 2024

10/10 Excellent

Ron

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service at check-in was excellent...one of the best experiences I have ever had. Friendly...engaging..."on their game". Impressive.
Stayed 1 night in Nov 2024

10/10 Excellent

Randy

Travelled with group
Liked: Amenities
Stayed 2 nights in Nov 2024

10/10 Excellent

Joo Yeon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Tamsin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay for our 6 year anniversary was absolutely incredible. David G checked us in and he was very accommodating. Our room was so comfortable and the view was incredible. We really loved the Green Tea in the lobby.
Stayed 4 nights in Oct 2024

2/10 Terrible

Omowumi

Stayed 1 night in Sep 2024

10/10 Excellent

Oksana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel and its perfect location to Broadway and incredible dining options. The place is very quiet and the room very comfortable! We love the pillows so much, we ordered some online!! Our favorite place to stay in NYC!
Stayed 2 nights in Oct 2024

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Quiet great staff!
Stayed 2 nights in Oct 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cxxx
Stayed 2 nights in Sep 2024

10/10 Excellent

SHI

Stayed 2 nights in Aug 2024

10/10 Excellent

CHANG SEOK

Stayed 9 nights in Sep 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern Hotel
Beautiful hotel centrally located in Midtown Manhattan. New age chic that is beyond my understanding and may be very appealing to some but discomforting to me. Dim lighting in hallways and elevators where it is tres chic to color the buttons, numbers and backgrounds in black made it near impossible to avoid calling the fire department versus your desired floor! Overly complicated lighting switches either left you in the dark when they chit off automatically or in ultra bright lighting with all lights lit. Not nearly enough space in the bathroom sink area though the shower and toilet rooms were great.
Stayed 3 nights in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, amenities
Great service
Stayed 1 night in Sep 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

G. Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024