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Heron Island Resort

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Heron Island Resort

Aerial view
Point of interest
Exterior
Outdoor pool, pool umbrellas, pool loungers
Ecotours

Reviews

8.4 out of 10

Very good

Popular amenities

  • On private beach
  • Parking available
  • Bar
  • Spa
  • Pool
  • Laundry

Explore the area

Map
Via Gladstone, Heron Island, QLD, 4000
  • Capricornia Cays National Park
    1 min walk
  • The University of Queensland - Heron Island Research Station
    4 min walk
  • Heron Island Beach
    5 min walk

Room options

View all photos for Standard Room (Reef Room)

Desk, bed sheets, alarm clocks

Standard Room (Reef Room)

  • 22 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Futon

View all photos for Beachside Room

Living room

Beachside Room

  • 22 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Futons

View all photos for Family Room (Reef Family Room)

Family Room (Reef Family Room)

Family Room (Reef Family Room)

  • 30 sq m
  • Partial ocean view
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Basic Room (Turtle Room)

Basic Room (Turtle Room)

Basic Room (Turtle Room)

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room (Turtle Family Room)

Family Room (Turtle Family Room)

Family Room (Turtle Family Room)

  • 26 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

About the area

Heron Island

Located in Heron Island, Heron Island Resort is by the ocean, a 4-minute walk from The University of Queensland - Heron Island Research Station and 6 minutes by foot from Heron Island Dock. .This beach resort is 0.1 mi (0.1 km) from Coral Sea and 0.1 mi (0.1 km) from Heron Island Beach.
View more Resorts in Heron IslandOpens in a new window

What's nearby

  • Capricornia Cays National Park - 1 min walk
  • The University of Queensland - Heron Island Research Station - 4 min walk
  • Heron Island Beach - 5 min walk
  • Heron Island Dock - 6 min walk

About this property

Heron Island Resort

On private beach with outdoor pool, near The University of Queensland - Heron Island Research Station
Heron Island Resort offers 112 accommodations with ceiling fans. Rooms open to balconies or patios. Bathrooms include showers, complimentary toiletries, and hair dryers. Housekeeping is provided once per stay.
Recreational amenities at the resort include a private beach and an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open select days.
Make yourself at home in one of the 112 guestrooms featuring refrigerators. Rooms have private balconies or patios. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and electric kettles, and housekeeping is provided once per stay.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After a day at the private beach, you can enjoy other recreational amenities, which include an outdoor pool. Additional amenities at this resort include wireless internet access (surcharge), concierge services, and a banquet hall.
Satisfy your appetite at Shearwater Restaurant, a beachfront restaurant which features a bar/lounge and an ocean view. Dining is also available at the coffee shop/cafe.
Featured amenities include express check-out, luggage storage, and laundry facilities. Guests may use a ferry terminal shuttle for a surcharge, and self parking (subject to charges) is available onsite.
Shearwater Restaurant - This restaurant is located on the beach. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Languages

English

Property amenities

Internet

  • Available in some public areas: WiFi (AUD 25 per day)

Parking and public transport

  • Uncovered self parking on site (AUD 11 per night)
  • Ferry terminal shuttle (surcharge)

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Shearwater Restaurant

Things to do

  • Billiards/pool table
  • Boat tours
  • Ecotours
  • Full-service spa
  • Helicopter/aeroplane tours
  • Kayaking
  • Outdoor pool
  • Scuba diving
  • Snorkelling

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Front-desk safe

Guest services

  • Concierge services
  • Front desk (limited hours)
  • Housekeeping (once per stay)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Spa open selected days
  • Steam room

Accessibility

  • This property does not have any lifts

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets
  • Ceiling fan

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Fridge

More

  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

Guests must transfer via Boat or helicopter to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the ferry terminal (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
There is no cell phone service at this property due to its remote location.
This property is accessible by boat or helicopter. Boat transfers are available at 9:30 AM from Gladstone to Heron Island on Friday-Monday and Wednesday. The required fee for boat transfers is AUD 85 per adult and AUD 45 per child each way. On Tuesday and Thursday, access is only available via helicopter for the listed transfer service fee amounts. On December 25, access is only available via helicopter.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 75 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

The listed destination fee is charged for a maximum of AUD 21 per person, per stay.

Optional extras

  • Fee for wireless internet in public areas: AUD 25 per day (rates may vary)
  • Uncovered self parking fee: AUD 11 per night
  • Rollaway bed fee: AUD 75 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Heron Island Resort
Heron Island Hotel Heron Island
Heron Hotel Heron
Heron Island Resort Resort
Heron Island Resort Heron Island
Heron Island Resort Resort Heron Island

Heron Island Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 103 out of 249 reviews" "
Rating 8 - Good. 102 out of 249 reviews" "
Rating 6 - Okay. 25 out of 249 reviews" "
Rating 4 - Poor. 15 out of 249 reviews" "
Rating 2 - Terrible. 4 out of 249 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kem

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, good activities, snorkeling was great.
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Staff are excellent. Nice
-ve: Self service to replenish towels, ants get into your room, +ve: restaurant and cafe staff are very friendly and helpful. Room is comfy in winter conditions.
Stayed 2 nights in Aug 2024

10/10 Excellent

Andrew

Stayed 3 nights in Aug 2024

8/10 Good

Sourish

Travelled with partner
Heron Island Resort is a nice place with friendly and helpful staff. While the food options are limited, they are decent and satisfactory. The rooms, however, could benefit from more thorough cleaning to enhance the overall experience.
Stayed 1 night in May 2024

6/10 Okay

Michael

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Friendly and helpful staff. Pricey meals. Meal quality was very average. We had to have the shower head replaced. Recommend chairs in room to have padded legs to reduce noise from unit above.
Stayed 3 nights in May 2024

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2024

4/10 Poor

Cindy

Stayed 2 nights in Apr 2024

10/10 Excellent

Andrew

Stayed 2 nights in Mar 2024

6/10 Okay

Arash

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Heron Island's natural beauty is captivating, a true paradise for nature enthusiasts. Yet, the stay was dampened by the property's dated and poorly maintained condition. Ant infestations were a notable discomfort, detracting from the island's charm. Attention to maintenance is crucial for a better visitor experience.
Stayed 2 nights in Mar 2024

10/10 Excellent

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and surrounded by wildlife non-stop
Stayed 2 nights in Mar 2024

10/10 Excellent

anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff were great and the whole trip was great dining should have more options at dinner
Stayed 4 nights in Mar 2024

10/10 Excellent

anne

Liked: Cleanliness, staff & service, property conditions & facilities
staff were freindly and helpful
Stayed 4 nights in Mar 2024

10/10 Excellent

Brendan

Travelled with family
Liked: Cleanliness, staff & service
Great & relaxing family holiday
Wonderful stay - Heron Island is such a special place! Snorkelling / diving was outstanding - turtles, rays, sharks and other marine life everywhere. We liked the new al-a-carte menu at the restaurant, although the bar cutting back on the options for simple / fast food like they used to have was a shame. Lucky to have pretty good weather as well for January - was hot & humid though. Suggest check fans in your room to make sure they are not in "winter" mode.
Stayed 5 nights in Dec 2023

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024

10/10 Excellent

Fae

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Holiday of a lifetime. Turtle hatching and laying was amazing. Highly recommend Heron Island for an unbelievable experience.
Stayed 4 nights in Feb 2024

10/10 Excellent

Lea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place on earth! You wont regret coming to heron island the rooms are all in very close proximity to the beaches and everything is a 5min walk
Stayed 5 nights in Jan 2024

10/10 Excellent

kristian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing family wee stay, 2 days in paradise!
This island is amazing!! Wildlife galore! We came for the sealife sharks, turtles and fish etc and it didnt dissapoint! Birds are everywhere... if you like birds this island is good for bird lovers! The ferry over - booking went smoothly. Parked car in carpark opposite paid for but secured. Was choppy crossing but staff were helpful and always checkjng the kids were ok and not feeljng sick etc. Room- we went with 2 bedroom beach room. It was great view onto beach, spacious. Basic room with all what you needed. Room had a celing fan not aircon so was hot but its a 3 star property. Staffing- staff all over island we felt were friendly and helpful. Always happy to hear we having good time. Big shout out to 2 guys the man siging in bar was ace and deserves a mention. Also our turtle tour at night was brilliant. Tour guide was great loves his job! Wildlife - wow we seen so much. Just standing in paddling water and see sharks. Meals - we were quite happy wjth the food overall. Breakfast was a good selection, plenty to pick from. Lunch could have done with smaller lunch snack type food menu. Diners- both nights we had rhe butter chicken as was so good!! We found it ok priced too. Few reviews werent happg wjth the cost of buffets... i think they changed it now and its a menu instead buffets. Nice pool area. Free boardgames and pool etc in the bar. Defo recommend this place and hope to be back again!!
Stayed 2 nights in Jan 2024

10/10 Excellent

Craig

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay at Heron Island. It was picture perfect. The snorkelling was incredible, so much marine life right off the shore. The staff were all incredible and super friendly. I've seen some bad reviews about the accommodation which was basic but fine, same as the food which was actually good. Also people complaining about no phone reception or tv although we found it was very refreshing to completely switch off from the rest of the world. If you can't enjoy Heron Island for what it is and need fancy accommodation and internet, then go somewhere else!

10/10 Excellent

Mariedith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its nature and close encounter to birds and turtles and marine life
Stayed 1 night in Jan 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Siddharth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

8/10 Good

Ivan, Kanata

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our week at Heron Island was wonderful - the facilities made accessing the outstanding marine life a joy.
Stayed 7 nights in Dec 2023

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect but the shearwater…lol
Stayed 4 nights in Nov 2023

10/10 Excellent

Jinah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place has changes from 30yrs ago when I stayed there for the 1st time. It is still a beautiful place with great diving. It was good to see that reefs around it were not damaged. More rooms and upgraded facilities. No more just back packers. Now, it is more for families, couples, and older people. With proper diving boats now, diving was certainly more comfortable.
Stayed 3 nights in Nov 2023