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Madison Plaza Townsville

4.0 star property

Photo gallery for Madison Plaza Townsville

Executive Studio Suite, 1 King Bed
LCD TV, DVD player
Exterior
Lobby lounge
Lobby lounge

Reviews

7.2 out of 10
Good

Popular amenities

  • Air conditioning
  • Laundry
  • Free WiFi

Explore the area

Map
409 Flinders St., Corner Of Stanley And Flinders St., Townsville, QLD, 4810
  • Castle Hill
    ‪6 min walk‬
  • Queensland Country Bank Stadium
    ‪10 min walk‬
  • Magnetic Island Ferry Terminal
    ‪17 min walk‬
  • Townsville, QLD (TSV)
    ‪7 min drive‬

Room options

View all photos for Business Room (Shower over Bath)

Business Room (Shower over Bath)

Business Room (Shower over Bath)

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Family Suite

Executive Family Suite

Executive Family Suite

  • 56 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Executive Studio Suite, 1 King Bed

Executive Studio Suite, 1 King Bed

Executive Studio Suite, 1 King Bed

  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Queen Room

Executive Queen Room

Executive Queen Room

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About the area

Townsville

With a stay at Madison Plaza Townsville, you'll be centrally located in Townsville, within a 10-minute walk of Catholic Diocese of Townsville and Castle Hill. .This hotel is 0.9 mi (1.4 km) from Queens Gardens and 1.3 mi (2 km) from Townsville Entertainment & Convention Centre.

What's nearby

  • Castle Hill - 6 min walk - 0.6 km
  • Queensland Country Bank Stadium - 10 min walk - 0.9 km
  • Magnetic Island Ferry Terminal - 17 min walk - 1.5 km
  • Queens Gardens - 2 min drive - 1.4 km
  • Townsville Entertainment & Convention Centre - 3 min drive - 2.1 km

Getting around

  • Townsville Station - 2 min drive
  • Townsville, QLD (TSV) - 7 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Cowboys Leagues Club - ‬3 min walk
  • ‪Victoria Bridge - ‬4 min walk
  • ‪City Lane & City Arcade - ‬2 min walk
  • ‪The TapHouse Townsville - ‬3 min walk

About this property

Madison Plaza Townsville

Central Townsville hotel connected to a shopping center, a quick walk to Castle Hill
Madison Plaza Townsville offers 93 accommodations with DVD players and irons/ironing boards. LCD televisions are featured in guestrooms. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered on request and hair dryers can be requested. Cribs/infant beds (surcharge) are also available.
Make yourself at home in one of the 93 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and DVD players are provided for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and electric kettles, and housekeeping is provided on request.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and a banquet hall.
Featured amenities include luggage storage, laundry facilities, and an elevator. Limited parking is available onsite.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking
  • Off-site parking within 1312 ft (AUD 15 per night)

Family friendly

  • Cots/infant beds (surcharge)
  • DVD player
  • Laundry facilities
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Vending machine

Guest services

  • Front desk (limited hours)
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage

Accessibility

  • Lift

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Cots/infant beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Towels

Entertainment

  • DVD player
  • LCD TV

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Mobile key entry

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 25.0 per day
Cribs (infant beds) are available for AUD 10.0 per night

Payment types

Important information

Optional extras

  • Nearby parking fee: AUD 15 per night (1312 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Chifley Hotel Townsville Plaza
Madison Plaza Townsville Hotel
Chifley Madison Plaza Townsville
Chifley Plaza Townsville Hotel
Chifley Plaza Townsville
Madison Plaza Townsville Hotel
Madison Plaza Townsville Townsville
Madison Plaza Townsville Hotel Townsville

Madison Plaza Townsville Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 281 out of 1005 reviews
Rating 8 - Good. 303 out of 1005 reviews
Rating 6 - Okay. 195 out of 1005 reviews
Rating 4 - Poor. 117 out of 1005 reviews
Rating 2 - Terrible. 109 out of 1005 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Edwina

Travelled with family
Liked: Room comfort
Would have liked a microwave. Bathroom was unsafe forpeoplewithadisability
Stayed 3 nights in Dec 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2024

4/10 Poor

Charlie

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff were very polite but 1 staff member checking in a fully booked hotel was ludicrous! Facilities were dated, run down and staimed headboards. It has a great location, therefore convenient if attending events and concerts in the city.
Stayed 1 night in Nov 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 8 nights in Dec 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities
Good price, central location,
Stayed 7 nights in Dec 2024

4/10 Poor

Leigh

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
this place was run down and grose
Stayed 1 night in Dec 2024

10/10 Excellent

Sereima

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Jacinta

Liked: Cleanliness, staff & service, property conditions & facilities
Bjj
Stayed 1 night in Dec 2024

10/10 Excellent

kanis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Julie anne, Townsville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oliver and Holly who work at front desk were very helpful.
Stayed 1 night in Dec 2024

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Jo-Anne

Stayed 4 nights in Nov 2024

2/10 Terrible

Marie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never ever again
No, no, no. Had to leave after 1 night after paying for 3 nights. Not secure, people coming & going walking through internal hallways all day and ALL NIGHT. Noisy neighbours slamming doors and standing in corridors talking loudly ALL NIGHT. No after hours help. Property in poor condition. TV doesnt work, no free to air, only ABC & ch 10. Def no streaming services. Air con barely worked. I deserve a REFUND as we could not stay here and definitely should not have 2 pay for our night of Hell.
Stayed 3 nights in Dec 2024

10/10 Excellent

Gebbie

Liked: Cleanliness, staff & service, property conditions & facilities
Father stayed there and enjoyed his stay
Stayed 1 night in Dec 2024

8/10 Good

GARY

Stayed 2 nights in Nov 2024

10/10 Excellent

Akira

Stayed 1 night in Nov 2024

10/10 Excellent

Mitchell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean
Stayed 4 nights in Nov 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, room comfort
Good Accommodation for the Location and Price
We enjoyed our stay at the Madison Plaza. Our room was clean and secure. The staff we interracted with were nice. The location is excellent. We will stay again.
Stayed 1 night in Nov 2024

8/10 Good

MW

Business traveller
Liked: Cleanliness, staff & service
Basic facilities, ok comfort, layout of room not ideal with split level, and shower over bath is too high a step into bath with no rails to help.
Stayed 2 nights in Nov 2024

8/10 Good

Karen

Liked: Staff & service
Stayed 4 nights in Nov 2024

8/10 Good

Leonardo

Liked: Cleanliness, staff & service
Proximity to food shops
Stayed 1 night in Nov 2024

8/10 Good

Rick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very practical and late check in is a bonus. TV wasn’t working so I got to read my book.
Stayed 1 night in Nov 2024

8/10 Good

DONALD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was good value for money. Room was cozy and comfortable.
Stayed 4 nights in Nov 2024

8/10 Good

David

Stayed 1 night in Oct 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
The rate are fair the staff are good and on property untill lare. Room always clean.
Stayed 1 night in Nov 2024