Madison Plaza Townsville

4.0 star property

Photo gallery for Madison Plaza Townsville

Executive Studio Suite, 1 King Bed
Exterior
Lobby lounge
LCD TV, DVD player
Lobby lounge

Reviews

7.2 out of 10
Good

Popular amenities

  • Air conditioning
  • Laundry
  • Free WiFi

Explore the area

Map
409 Flinders St., Corner Of Stanley And Flinders St., Townsville, QLD, 4810
  • Castle Hill
    ‪6 min walk‬
  • Queensland Country Bank Stadium
    ‪10 min walk‬
  • Museum of Tropical Queensland
    ‪11 min walk‬
  • Townsville, QLD (TSV)
    ‪7 min drive‬

Room options

Business Room (Shower over Bath)

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

Executive Family Suite

  • 56 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

Executive Studio Suite, 1 King Bed

  • 56 sq m
  • Sleeps 2
  • 1 King Bed

Executive Queen Room

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

Executive Twin Room

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

About the area

Townsville

With a stay at Madison Plaza Townsville, you'll be centrally located in Townsville, within a 10-minute walk of Catholic Diocese of Townsville and Castle Hill. .This hotel is 0.9 mi (1.4 km) from Queens Gardens and 1.3 mi (2 km) from Townsville Entertainment & Convention Centre.

What's nearby

  • Castle Hill - 6 min walk
  • Queensland Country Bank Stadium - 10 min walk
  • The Strand Beach - 16 min walk
  • Magnetic Island Ferry Terminal - 17 min walk
  • Townsville Entertainment & Convention Centre - 3 min drive

Getting around

  • Townsville Station - 2 min drive
  • Townsville, QLD (TSV) - 7 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Cowboys Leagues Club - ‬3 min walk
  • ‪Victoria Bridge - ‬4 min walk
  • ‪City Lane & City Arcade - ‬2 min walk
  • ‪The TapHouse Townsville - ‬3 min walk

About this property

Madison Plaza Townsville

Central Townsville hotel connected to a shopping center, a quick walk to Castle Hill
Madison Plaza Townsville offers 93 accommodations with DVD players and irons/ironing boards. LCD televisions are featured in guestrooms. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered on request and hair dryers can be requested. Cribs/infant beds (surcharge) are also available.
Make yourself at home in one of the 93 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and DVD players are provided for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and electric kettles, and housekeeping is provided on request.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and a banquet hall.
Featured amenities include luggage storage, laundry facilities, and an elevator. Limited parking is available onsite.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking
  • Off-site parking within 1312 ft (AUD 15 per night)

Family friendly

  • Cots/infant beds (surcharge)
  • DVD player
  • Laundry facilities
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Vending machine

Guest services

  • Front desk (limited hours)
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage

Accessibility

  • Lift

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Cots/infant beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Towels

Entertainment

  • DVD player
  • LCD TV

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Mobile key entry

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 25.0 per day
Cribs (infant beds) are available for AUD 10.0 per night

Payment types

Important information

Optional extras

  • Nearby parking fee: AUD 15 per night (1312 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Chifley Hotel Townsville Plaza
Madison Plaza Townsville Hotel
Chifley Madison Plaza Townsville
Chifley Plaza Townsville Hotel
Chifley Plaza Townsville
Madison Plaza Townsville Hotel
Madison Plaza Townsville Townsville
Madison Plaza Townsville Hotel Townsville

Madison Plaza Townsville Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 277 out of 1005 reviews
Rating 8 - Good. 306 out of 1005 reviews
Rating 6 - Okay. 196 out of 1005 reviews
Rating 4 - Poor. 115 out of 1005 reviews
Rating 2 - Terrible. 111 out of 1005 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Jacinta

Liked: Cleanliness, staff & service, property conditions & facilities
Bjj
Stayed 1 night in Dec 2024

2/10 Terrible

Jared

Disliked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

Craig

Liked: Staff & service, property conditions & facilities
Its ok all round
Stayed 3 nights in Nov 2024

10/10 Excellent

Sally

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay there again
Stayed 2 nights in Nov 2024

8/10 Good

GARY

Stayed 2 nights in Oct 2024

6/10 Okay

Steve

Liked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

MARK

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Absolutely disgusting. Expedia please ensure photos are accurate. Those supplied are certainly of the place but have been extremely doctored. Local council should also investigate the hygiene of the venue Moved rooms. TV not working A/C not working 2nd room TV not working and floor dirty First time I have complained about any accommodation - this place abuses the customers trust through their photo representations. Many homeless congregate downstairs and all nite snooker room bars attract intoxicated public
Stayed 1 night in Nov 2024

10/10 Excellent

Danique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located very well, central. Transport along main route. Great eateries along City Lane..
Stayed 1 night in Oct 2024

6/10 Okay

Jodie

Liked: Cleanliness
Stayed 4 nights in Oct 2024

2/10 Terrible

Mandy

Disliked: Cleanliness, property conditions & facilities
It was completely run down, mouldy bathroom, paint chipping off every surface.
Stayed 4 nights in Oct 2024

10/10 Excellent

Gary

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like staff . accommodation is ok
Stayed 1 night in Oct 2024

8/10 Good

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the privacy and i felt safe. Staff were very helpful and caring.
Stayed 1 night in Oct 2024

6/10 Okay

Sharon

Stayed 1 night in Aug 2024

4/10 Poor

John

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I wish I could share some photos of what the room looks like. The paint was peeling off the walls, there was mould all up the lamp next to the bed and there was not enough lighting in the room to see your foot in front of you.
Stayed 2 nights in Oct 2024

10/10 Excellent

GARY

Stayed 1 night in Sep 2024

4/10 Poor

Steven

Disliked: Cleanliness, staff & service, property conditions & facilities
Not clean
Stayed 1 night in Oct 2024

10/10 Excellent

helen

Stayed 1 night in Sep 2024

8/10 Good

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My second home
I usually stay here. It's central and convenient. Only downside is the parking.
Stayed 1 night in Oct 2024

2/10 Terrible

karl

Disliked: Cleanliness, staff & service, property conditions & facilities
Very dirty, no on site parking and wanted $15 to park away from hotel. Would not recommend at all.
Stayed 1 night in Oct 2024

2/10 Terrible

Kylie

Disliked: Cleanliness, staff & service, property conditions & facilities
The price was ok . The facility was terrible. Cockroaches and a broken air conditioner made our stay terrible . The staff could not accommodate even a fan as there is no window to open and it was so hot . We couldn’t sleep. The manager was emailed x3 with ZERO response . Disgusting
Stayed 1 night in Oct 2024

6/10 Okay

Farnaz

Disliked: Property conditions & facilities
The Lounge chairs in the lobby need cleaning and the shower needs a clean
Stayed 1 night in Oct 2024

8/10 Good

John

Liked: Cleanliness
Stayed 1 night in Oct 2024

2/10 Terrible

Rebecca

Disliked: Property conditions & facilities
Dirty property and unhappy with paid parking.
Stayed 3 nights in Oct 2024

10/10 Excellent

Sandra

Stayed 1 night in Oct 2024