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Refinery Hotel

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Refinery Hotel

Terrace/patio
2 bars/lounges, lobby lounge, rooftop bar
Deluxe Room, 2 Queen Beds
Breakfast, lunch, dinner served; American cuisine
2 bars/lounges, lobby lounge, rooftop bar

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Air conditioning
    Air conditioning
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping

Explore the area

Map
63 W 38th St, New York, New York, NY, 10018
  • 5th Avenue
    4 min walk
  • Macy's
    4 min walk
  • Bryant Park
    5 min walk
  • New York, NY (LGA-LaGuardia)
    22 min drive

Room options

View all photos for Atelier Executive Suite

Atelier Executive Suite

Atelier Executive Suite

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 Queen Bed

Studio, 1 Queen Bed

Studio, 1 Queen Bed

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed

Studio, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds

Studio, 2 Queen Beds

Studio, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
The Times Square EDITION
Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.6 out of 5, Wonderful, (1000)
The price is AU$2,868
for 1 night
includes taxes & fees
6 Dec - 7 Dec
The Times Square EDITION

About the area

New York

With a stay at Refinery Hotel in New York (Manhattan), you'll be within a 5-minute walk of 5th Avenue and Bryant Park. .This luxury hotel is 0.3 mi (0.4 km) from Broadway and 0.3 mi (0.5 km) from Times Square.

What's nearby

  • Bryant Park - 5 min walk - 0.4 km
  • Broadway - 5 min walk - 0.5 km
  • Times Square - 6 min walk - 0.6 km
  • Empire State Building - 7 min walk - 0.7 km
  • Grand Central Terminal - 11 min walk - 1.0 km

Getting around

  • 42 St. - Bryant Pk. Station - 2 min walk
  • New York W 32nd St. Station - 7 min walk
  • LaGuardia Airport (LGA) - 22 min drive

Restaurants

  • ‪Culture Espresso - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Paris Baguette - ‬2 min walk
  • ‪Chick-fil-A - ‬2 min walk
  • ‪Byrant Market - ‬1 min walk

About this property

Refinery Hotel

Luxury New York hotel in Manhattan with bars
Refinery Hotel offers 197 air-conditioned accommodations with iPod docking stations and minibars. Beds feature Frette Italian sheets, down comforters, and premium bedding. 42-inch LCD televisions come with premium cable channels and pay movies.

Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and irons/ironing boards. Refrigerators, in-room massages, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 197 air-conditioned rooms featuring iPod docking stations and LCD televisions. Your bed comes with down comforters and Frette Italian sheets. Cable television is provided for your entertainment. Private bathrooms have designer toiletries and hair dryers.
Enjoy recreation amenities such as a fitness center or take in the view from a rooftop terrace. Additional amenities at this hotel include concierge services and a vending machine.
For lunch or dinner, stop by Parker and Quinn, a restaurant that specializes in American cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Full breakfasts are available daily for a fee.
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning.
Parker and Quinn - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Winnies - Onsite lobby lounge. Open daily.
Rooftop Bar - This rooftop bar serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

Arabic, English, French, Italian, Polish, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in some public areas: Internet access

Parking and public transport

  • Secured self parking on site (USD 72 per day)

Food and drink

  • Full breakfast available for a fee daily: USD 20-30 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available

Restaurants on site

  • Parker and Quinn
  • Winnies
  • Rooftop Bar

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Fridge (on request)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down duvet
  • Frette Italian sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch LCD TV
  • TV channels
  • iPod dock
  • Films for purchase
  • Premium channels

Food and drink

  • Minibar
  • Fridge (on request)

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 51.64 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Health club access
  • Internet access

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 20 to 30 per person
  • Secured self parking fee: USD 72 per day
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Refinery
Refinery Hotel
Refinery Hotel New York
Refinery New York
Refinery
Refinery Hotel Hotel
Refinery Hotel New York
Refinery Hotel Hotel New York

Refinery Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 660 out of 1000 reviews" "
Rating 8 - Good. 201 out of 1000 reviews" "
Rating 6 - Okay. 74 out of 1000 reviews" "
Rating 4 - Poor. 41 out of 1000 reviews" "
Rating 2 - Terrible. 24 out of 1000 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Chad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great lux experience for price
Spacious rooms with high ceilings
Stayed 3 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very pleasant helpful. Would definitely recommend. Rooftop bar is great as well.
Stayed 3 nights in Aug 2024

4/10 Poor

Niall

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Very disappointed. We were excited to try this hotel for the first time as we visit NYC frequently. After checking in, we were told the the rooftop bar and restaurant would be unavailable for our stay. They didn't tell us in advance or before we checked in. So, our plans to meet friends and have dinner on the rooftop were cancelled. We wouldn't have stayed had we known.. They were sneaky in not telling us. The gym is a closet with a tiny window. If a nice gym is important, this place is not for you. The downstairs restaurant was very nice and the food was good. Recommended. The room was a little tired and very dark. Our sink leaked on the floor each time it was used. But the room was acceptable, just not impressive.
Stayed 1 night in Aug 2024

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Refinery for 10 nights as a family of 3. The room was spacious, clean, and safe. We don’t typically ask a lot of our hotel stays and didn’t this time, however, the staff at the hotel checked on us frequently to ask if there was anything they could do for us. The location is great if you want to be in midtown, not in Times Square…but close enough to walk to it. I would recommend the hotel to others looking for a similar stay.
Stayed 10 nights in Aug 2024

6/10 Okay

azhand, Waban

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
We did not receive any VIP treatment. Also the couch in the room was so dirty with stains. The staff was nice and covered our parking and room tax, but it was definitely not a 5 star experience!
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Ashleigh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with great staff in a great location! We already made plans to return in the fall.
Stayed 2 nights in Jul 2024

8/10 Good

Liz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel avoid the Parker and Quinn bar
I have stayed at The Refinery with friends several times. This was a weekend getaway with my husband for his birthday. We enjoyed the stay. The front desk and staff are lovely. We had an issue with the bartender at Parker and Quinn who was very rude and belittled me. I will never return. The hotel was horrified by his behavior and the manager of the restaurant reached out. Although they all did their best to rectify his terrible behavior, the night was ruined. It is a shame. My advice would be to go to the hotel. Morgan the manager is lovely and super helpful but have drinks elsewhere.
Stayed 2 nights in Aug 2024

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Sumeet Dhul and wife Sonia and Daughter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, some attentive staff such as Morgan/Lucy. Resort fees high for value received plus rooftop is managed by separate company to the hotel which shows in their complacent service and attitude
Stayed 7 nights in Jul 2024

8/10 Good

Gleb

Travelled with family and small children
Room was dirty upon arrival. Floor had not been cleaned, found lots of dirt on the floor, including a sewing needle. Did not receive any VIP benefits
Stayed 2 nights in Jul 2024

4/10 Poor

Vasilisa

Business traveller, Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Don’t book if you want to sleep in. Horrible noice insulation. Booked this place for the amount of good reviews. The place is really captivating at first as the design is very cool. Once we arrived to our floor , we could smell moist everywhere. Every night sheets felt like they are wet. It’s twice as humid as outside. In the room huge painting almost fell on me as it wasn’t attached to the wall, revealing open cut wires that were originally supposed to light up the painting. Small mirror in the bathroom with light doesn’t work. I found a hair pin on the carpet and stains on some towels. And the cherry on the top is the very heavy room entrance doors that slam every time you use them, so every door that was coming in and out slams so loud that it’s impossible to sleep. Housekeeping kept coming in our room since 8 am on the first nights and slamming doors near by our room, eventually we put a sign to not disturb, and so did all of our neighbors
Stayed 1 night in Aug 2024

10/10 Excellent

Anneliese

Stayed 1 night in Jul 2024

8/10 Good

G

Liked: Property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Phoebe

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

8/10 Good

Giovanni

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice staff clean good very good
Stayed 3 nights in Jul 2024

10/10 Excellent

joel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing spacious room
Room was unreal and spacious and comfortable with super tall ceilings. We loved the historic but contemporary design. The rooftop restaurant is a real experience. We had a wonderful stay. Only slight critique is that the check in took a bit longer than I had hoped but they probably got a little surge of people in.
Stayed 1 night in Jul 2024

10/10 Excellent

Jusbyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing. Hotel was great. Will stay again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Michael Wayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family of 3 stayed for 6 nights. The staff was so friendly thoughtful and helpful. Easy access to subway, shopping and tons of food options. Room was quiet and clean. Highly recommend for couples or families. Would stay there again.
Stayed 6 nights in Jul 2024

8/10 Good

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

Aamir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2024

8/10 Good

gregg

Stayed 2 nights in Jul 2024

8/10 Good

Sam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Room way too small.
Stayed 2 nights in Apr 2024

8/10 Good

Shibani

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a good stay at Refinery , good sized rooms with all facilities. Good size clean and comfortable beds. Only needed better vacuuming of the room as I’m allergic to dust, which was taken care once told. Room was cleaned on a daily basis and was very comfortable. Staff was very helpful and friendly. The hotels rooftop bar n dining was fantastic buzzing with a lot of people. Overall a wonderful stay.
Stayed 4 nights in Jul 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was very nice and helpful, the hotel was beautiful, our room was so nice and big for a NY room. Thank you for taking care of my family and I
Stayed 2 nights in Jul 2024