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Mercure Warwickshire Walton Hall Hotel & Spa

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Warwickshire Walton Hall Hotel & Spa

Exterior
Exterior
Classic Room, 1 Double Bed
Daily continental breakfast (GBP 16.50 per person)
Lobby

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Room service
    Room service

Explore the area

Map
Jubilee Drive, Wellesbourne, Warwick, England, CV35 9HG
  • Charlecote Park
    10 min drive
  • Compton Verney House
    11 min drive
  • Stratford Butterfly Farm
    17 min drive
  • Birmingham (BHX)
    36 min drive

Room options

View all photos for Privilege, Room, 1 Double Bed

Hypo-allergenic bedding, desk, iron/ironing board, free cots/infant beds

Privilege, Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

Hypo-allergenic bedding, desk, iron/ironing board, free cots/infant beds

Superior Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

  • Sleeps 5
  • 2 Double Beds

View all photos for Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room, 2 Single Beds

Hypo-allergenic bedding, desk, iron/ironing board, free cots/infant beds

Superior Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express Warwick - Stratford-upon-Avon, an IHG Hotel

Breakfast included
Pet-friendly
Free WiFi
Air conditioning
4.2 out of 5, Very good, (1003)
The price is AU$112
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Holiday Inn Express Warwick - Stratford-upon-Avon, an IHG Hotel

About the area

Warwick

Located in Warwick, Mercure Warwickshire Walton Hall Hotel & Spa is in a rural location, within a 10-minute drive of Chedham's Yard and Charlecote Park. .This spa hotel is 9.4 mi (15.1 km) from Warwick Castle and 3.7 mi (6 km) from Compton Verney House.

What's nearby

  • Compton Verney House - 11 min drive - 6.1 km
  • Shakespeare's Birthplace - 17 min drive - 12.4 km
  • Royal Shakespeare Theatre - 17 min drive - 12.4 km
  • Stratford Racecourse - 19 min drive - 15.6 km
  • Anne Hathaway's Cottage - 19 min drive - 15.7 km

Getting around

  • Warwick Parkway Station - 19 min drive
  • Birmingham Airport (BHX) - 36 min drive

Restaurants

  • ‪Warwick Services - ‬22 min drive
  • ‪Burger King - ‬23 min drive
  • ‪Shukurs Brasserie - ‬13 min drive
  • ‪The Antelope - ‬14 min drive
  • ‪The Peacock Oxhill - ‬15 min drive

About this property

Mercure Warwickshire Walton Hall Hotel & Spa

Hotel in Warwick with a full-service spa and a health club
Mercure Warwickshire Walton Hall Hotel & Spa offers 197 accommodations with coffee/tea makers and hair dryers. Plasma televisions are featured in guestrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

This Warwick hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Walton Hall Spa has 4 treatment rooms. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
Stay in one of 197 guestrooms featuring plasma televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a picnic area.
Satisfy your appetite for dinner at the hotel's restaurant, Oranges&Lemons Brasserie, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 7 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Warwick? This hotel has 9300 square feet (864 square meters) of space consisting of conference space and 22 meeting rooms. Free self parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7 AM and 10:00 AM.
Oranges&Lemons Brasserie - This brasserie serves breakfast and dinner. A children's menu is available.
24-hour room service is available.

Languages

English, French, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee daily 7 AM–10:00 AM: GBP 16.50 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Oranges&Lemons Brasserie

Things to do

  • Fitness classes
  • Fitness centre
  • Full-service spa
  • Hiking/biking trails

Family friendly

  • Free cots/infant beds

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Conference space (9300 square feet)
  • Meeting rooms - 22

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Free cots/infant beds
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Plasma TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • LED light bulbs
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 16.50 per person
  • Pet fee: GBP 15 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: GBP 10 per person and includes use of: swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
The listed optional facilities fee is charged per adult, per entrance, to access the pool area.

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure Warwickshire Walton Hall Spa
Walton Hotel Warwick
Walton Warwick
Mercure Warwickshire Walton Hall Hotel
Mercure Walton Hall Hotel
Mercure Warwickshire Walton Hall
Mercure Walton Hall
Mercure Warwickshire Walton Hall Hotel & Spa Hotel
Mercure Warwickshire Walton Hall Hotel & Spa Warwick
Mercure Warwickshire Walton Hall Hotel & Spa Hotel Warwick

Mercure Warwickshire Walton Hall Hotel & Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 325 out of 1045 reviews" "
Rating 8 - Good. 390 out of 1045 reviews" "
Rating 6 - Okay. 167 out of 1045 reviews" "
Rating 4 - Poor. 96 out of 1045 reviews" "
Rating 2 - Terrible. 67 out of 1045 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rajinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at this hotel in the past and always had a decent experience. Brilliant for dog as plenty of space outside for walks. Staff very friendly and attentive.
Stayed 2 nights in Aug 2024

2/10 Terrible

Sylvia

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Very unimpressed with the check in service. I was a late arrival. Exterior signage needs to be easier to read at night. I called to find out where to go and was met and walked to reception. I checked in and walked a long way to the room to find it was a double, not the twin I booked. The brief version is after over an hour, walking from room to room, getting wet in the rain moving rooms we finally got a twin room. The man on the desk was very morose, didn't make eye contact, smile or be in any way pleasant. I was told 24-hour reception but the phone when I called for a fan said the mailbox was full!! Had to use my mobile to call reception. Checkout time is 11 am, I hung the do not disturb sign on the door and still the cleaners came into the room at 8.30 and switched the light on. The final straw was a sliver of glass on the floor embedding in my foot. I expect better from a Mercure!!
Stayed 1 night in Aug 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay in the countryside
Lovely situation in countryside with magnificent old Hall. Room fine. Exterior paint work on building gave bad impression. Restaurant ok- but No fresh fruit on menu.
Stayed 2 nights in Aug 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities
Love this hotel’s location. Such beautiful surroundings. The rooms could do with a bit of a spruce up, but they are perfectly okay as they are. We brought our dog to stay with us and he was made very welcome and enjoyed having the run of the grounds immensely.
Stayed 3 nights in Aug 2024

8/10 Good

Granville

Travelled with group
Liked: Cleanliness, staff & service
Midlands finest
Great location, happy with overall perception of my booking here.
Stayed 1 night in Aug 2024

6/10 Okay

M

Liked: Cleanliness, room comfort
Disliked: Staff & service
Mecure Warwickshire Walton Hall
No.28 superior room Waldon hall,Stains on bed cushion Key lock not working and was given extra that did not work (moved to a smaller room but was no match) went back to original room and lock battery changed Shower door broken and signs of rust Evening dinner Cod overcooked 2 x Caesar salad salty and replacement also too salty also asked for cod menu instead Food not value for money Swimming pool and spa. Although we was given complimentary passes to the pool and spa, the attendant lied to us saying the mens changing room were out of order when infact it was the womens changing rooms as my wife noticed the urinals in the toilet area,Locker key didn't match number on lock as I result I had to use disabled toilets to change which caused an inconvenience to people who really needed it. Pool side was constantly flooded as drains not adequate Breakfast Very poor variation of breakfast meals, food in buffet section was not replenished as bakebeans had run out at 10am, hashbrowns not cooked properly,felt more hungry after leaving. Summary My wife and I was very disappointed with the stay at this hotel as it suppose to be a special occasion marking our anniversery we booked a superior room and over all it wasn't the most pleasent experience although I have to say we slept quite well, some members of staff were unapologetic in there actions and no acknowledgement that they were in the wrong in regards to the faulty card reader to open the door, would not recommend staying here
Stayed 1 night in Aug 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
We had to visit family and this is a lovely location and near our family. The food is good value
Stayed 2 nights in Aug 2024

6/10 Okay

Vicky

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Certainly not deserving of their star rating
The staff on checkin were not the most helpful. We were instructed to go a very long way round to our room, and when we advised we only had one coffee cup in our room we were told to go to the restaurant ourselves to get one! The breakfast area wasn’t well stocked - no plates. We, and other guests, had to keep asking for items to be replenished. This was half way through service, not even towards the end. The room was clean and comfortable, however toiletries were empty. Both the body wash and shampoo bottles on the side of the bath were empty. No USB points to charge phones, for a fairly new building/renovation this was surprising. Overall not a great experience.
Stayed 1 night in Aug 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Brandon

Stayed 1 night in Aug 2024

6/10 Okay

Lee

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Basic hotel ok for pizza, beer and an overnight stay near the airport
Stayed 1 night in Aug 2024

10/10 Excellent

Bridget

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The property is beautiful and the staff can’t do enough to help you. The day we were checking in I had a horrendous migraine attack and called and asked if we could check in early as I needed to lie in a dark room. The staff not only checked us in early but upgraded us into a room that they thought would be more comfortable given my migraine. So thoughtful and kind. Thank you Walton Hall!
Stayed 4 nights in Jul 2024

8/10 Good

Graham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Much better than some reviews have suggested. Staff were pleasant and helpful. Room was large, comfortable and spotless. Breakfast was excellent, dinner was fine but menu was not extensive. Restaurant service was good. Located in beautiful countryside. Did not use the additional cost spa and pool. Only gripe was that the sign on the main road is faded and inconspicuous. I drove past it the first time. The hotel mst be missing out on any passing trade.
Stayed 1 night in Aug 2024

10/10 Excellent

Sian

Stayed 1 night in Jul 2024

6/10 Okay

Daniel, Ilkley

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff were very helpful, though unfortunately very obviously understaffed. Dinner service was exceptionally disappointing, may people simple left their tables, as no service was offered. It’s a shame things were let down by understaffing. Pool was also closed for repairs too, the pool was one of the reasons for our short visit.
Stayed 1 night in Jul 2024

6/10 Okay

Graham

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2024

4/10 Poor

Glodi

Overall experience ruined by not being able to sleep because of a
Stayed 2 nights in Jul 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning appearance/dedicated staff/tired rooms.
Nice large room with all the usual facilities of a hotel. However, it is tired and dated. Beautiful setting and grounds which have been kept to an exceptional standard. Room was dated but clean and house-keeping attended daily. It was stifling hot in the room even though I had the window open for the whole weekend. The shower was constantly leaking water at the wall fitting and the plug was broken and couldn't be pulled out the bath after my soak. Breakfast food was very good. Staff were pleasant and helpful.
Stayed 3 nights in Jul 2024

4/10 Poor

Sharon

Disliked: Staff & service
Such a shame as location is beautiful
Hi beautiful setting fabulous hotel need more efficient bar staff and had an issue with towels for room did ask them to be changed but it didn’t happen
Stayed 1 night in Jul 2024

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Matthew

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
When I look out window all I see is WEEDS
Really disappointed, this is supposed to be a four star hotel, with the check in they couldn’t explain where our room was and her colleague was doing some sort of fiddle getting staff rates on a room saying what are they going to do SACK ME ?? We got to the room and the door was actually open, not great to look out of your window to see a mountain of weeds outside. In every four star hotel I have been in there is always a fridge to put water and medicines and there was only one sachet of coffee and no complimentary water. I rung up earlier in the day and asked about food and was told there was no need to book for a table, come 7.45pm and there was no tables available for the rest of the night. The menu selection the only words that I could use was pub grub, really not inspiring. Also we asked for mayonnaise and salad cream and was told that they didn’t have any. Also in the rooms there is a total lack of plug sockets, how are you supposed to charge phones, use laptops without said sockets
Stayed 1 night in Jul 2024

2/10 Terrible

Matthew

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Avoid if possible
Unfortunately the stay was awful. On arrival we found out you have to pay £10 per person to use the pool(not included in the price of the room) plus extra to “hire a robe”. The restaurant only had a bar style menu at extortionate prices (£19.50 a burger), my wife’s burger was overcooked and mine was literally raw! Obviously I sent it back and refused to pay for it, also no room service. The following night we ate else where. In the room the cups had not been washed with a soggy teabag next to them, reception did resolve this but shouldn’t have been like that in the first place. The light fittings were hanging off the wall, broken plug in the bath and the room boiling hot making it hard to sleep. Looking at other rooms the window frames were rotting although ours were ok. Breakfast is a buffet style which was ok but only grey tasteless scrambled egg available and the pastries were stale. Have emailed them(never felt the need to do this before) but not had a reply not even after confirming they received the email after calling them. We should have looked at the reviews before booking! It’s a shame as the hotel is located in beautiful grounds and the front of house staff lovely, shame about the management.
Stayed 2 nights in Jun 2024

8/10 Good

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely setting and friendly staff
Friendly staff. Great location. Beautiful parklands. Hotel clean. Breakfast good. Needs electric car charging points urgently.
Stayed 3 nights in Jun 2024

2/10 Terrible

Allison

Stayed 2 nights in Mar 2024

6/10 Okay

Paul

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Rooms were clean and tidy, Food was very good. too few staff serving at the bar and selection was not great. the hotel is looking tired.
Stayed 1 night in Jun 2024