Copthorne Hotel Newcastle

4.0 star property

Photo gallery for Copthorne Hotel Newcastle

Lobby
Executive Suite
In-room safe, desk, laptop workspace, iron/ironing board
Exterior
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Bar
  • 24/7 front desk

Explore the area

Map
The Close, Quayside, Newcastle-upon-Tyne, England, NE1 3RT
  • Castle Keep
    ‪5 min walk‬
  • Newcastle-upon-Tyne St. Nicholas' Cathedral
    ‪7 min walk‬
  • The Glasshouse
    ‪10 min walk‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪16 min drive‬

Room options

Standard Twin Room

  • 24 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

Executive Suite

  • River view
  • Sleeps 2
  • 1 King Bed

Standard Double Room

  • 24 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

Club Double Room

  • 26 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Club Twin Room

  • 26 sq m
  • River view
  • Sleeps 2
  • 1 Twin Bed

Similar properties

About the area

Newcastle-upon-Tyne

With a stay at Copthorne Hotel Newcastle, you'll be centrally located in Newcastle-upon-Tyne, within a 5-minute drive of Quayside and St. James' Park. .This eco-certified hotel is 11 mi (17.7 km) from Beamish Open Air Museum and 0.3 mi (0.5 km) from High Level Bridge.

What's nearby

  • The Glasshouse - 10 min walk
  • Quayside - 13 min walk
  • Utilita Arena Newcastle - 15 min walk
  • Northumbria University - 17 min walk
  • St. James' Park - 18 min walk

Getting around

  • Newcastle Central Station - 8 min walk
  • Central Station - 8 min walk
  • Newcastle Intl. Airport (NCL) - 16 min drive

Restaurants

  • ‪The Centurion - ‬10 min walk
  • ‪The Quayside - ‬3 min walk
  • ‪Hawthorns Restaurant - ‬6 min walk
  • ‪The Head of Steam Newcastle - ‬7 min walk
  • ‪Empress Bar - ‬6 min walk

About this property

Copthorne Hotel Newcastle

Riverwalk hotel with a fitness center and a 24-hour front desk
Copthorne Hotel Newcastle offers 156 accommodations with safes and coffee/tea makers. Televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Newcastle-upon-Tyne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 156 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy a satisfying meal at Quay 7 Restaurant serving guests of Copthorne Hotel Newcastle. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Quay 7 Restaurant - This restaurant serves breakfast, lunch, and dinner.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Polish, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 12.50 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends: GBP 15.00 per person
  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Quay 7 Restaurant

Things to do

  • Fitness centre

Family friendly

  • Laundry facilities

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch TV
  • TV channels
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Check-in starts at 4 PM on Saturdays and Sundays.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15.00 per person
  • Self parking fee: GBP 12.50 per night
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Copthorne Hotel Newcastle
Copthorne Hotel Newcastle Newcastle-upon-Tyne
Copthorne Newcastle
Copthorne Newcastle Hotel
Copthorne Newcastle Newcastle-upon-Tyne
Hotel Copthorne Newcastle
Newcastle Copthorne
Newcastle Copthorne Hotel
Newcastle Hotel Copthorne
Copthorne Newcastle
Copthorne Hotel Newcastle Hotel
Copthorne Hotel Newcastle Newcastle-upon-Tyne
Copthorne Hotel Newcastle Hotel Newcastle-upon-Tyne

Copthorne Hotel Newcastle Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 844 out of 1573 reviews
Rating 8 - Good. 474 out of 1573 reviews
Rating 6 - Okay. 172 out of 1573 reviews
Rating 4 - Poor. 54 out of 1573 reviews
Rating 2 - Terrible. 29 out of 1573 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Copthorne Hotel
Hotel is looking a bit tired, bathroom could do with an update. But good position and well priced car park.
Stayed 2 nights in Nov 2024

10/10 Excellent

Annmarie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great upgrade
Got a lovely up grade as it was our 10 wedding anniversary form getting married at The Copthorne Hotel.
Stayed 1 night in Nov 2024

8/10 Good

Valerie

Liked: Room comfort
Disliked: Staff & service
Awful check in as car park is not owned by hotel
The car park attached to the hotel is owned by another company. It is very very confusing as the website says £12.50 for 24 hours but when we paid £12.50 at 12.40 pm it says it was valid till 4.50 pm. A sign said something about redeeming your ticket at reception. The receptionist said we shouldn’t have bought a ticket and we should have gone to reception first , yet there is a massive 4 foot sign in the foyer and next to pay station saying pay on entry. Initially both the receptionist and manager said we would have to pay again as the car park is nothing to do with them and then the receptionist exclaimed , oh I’ve remembered we can put you the hours in free till tomorrow. We won’t be coming back.
Stayed 1 night in Nov 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, room comfort
Have to remind them about free parking - room bathroom very dated Room view was of the river but at an angle through small door window - not directly onto the river Bar staff good
Stayed 1 night in Nov 2024

2/10 Terrible

Stephen

Stayed 3 nights in Nov 2024

6/10 Okay

Helen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel dated and requires upgrading
Stayed 2 nights in Nov 2024

10/10 Excellent

Gareth

Stayed 1 night in Nov 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay
Excellent location and friendly staff at the hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Victoria

Stayed 1 night in Nov 2024

10/10 Excellent

Alistair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
One night stay in room overlooking the Tyne. Free parkimg from Hotels.com at hotel. Big room with everything we needed.
Stayed 1 night in Nov 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel,with fantastic staff.
As always our stay was amazing, staff very friendly and helpful, rooms wàrm and clean.
Stayed 1 night in Nov 2024

10/10 Excellent

Graham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a good location. Friendly staff, nice breakfast, room was a little tired but still nice with a great view of the Tyne.
Stayed 1 night in Nov 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Another visit to this hotel, its a bit dated but very convenient for the centre and has easy parking Breakfast was a bit of a mess with lots of stuff run out, but did the job.
Stayed 1 night in Nov 2024

8/10 Good

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Beth

Stayed 2 nights in Oct 2024

8/10 Good

Sam

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel in all respects
Stayed 1 night in Nov 2024

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely setting, kind and helpful staff, comfortable rooms. Good food and drink.
Stayed 1 night in Nov 2024

10/10 Excellent

Mairead

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Nadine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
We booked as the description said the room had a river view. Unfortunately, we were given a side room so overlooking the bins but we could see the river! We were hoping for a front facing room as per the photos and description. The room was large though and the bed was very comfortable. Breakfast was good apart from the veggie sausages. It was good value though. Very helpful staff
Stayed 1 night in Nov 2024

10/10 Excellent

Amy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

J P S

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024