Comfortable and warm, 11th floor therefore quiet.
Reception, concierge and dining room staff all very friendly and helpful.
The lift is a big problem, just doesn’t seem to operate efficiently.
Evening meal dinner service was extremely slow, apparently skeleton staff due to illness.
Food, could not recommend. Nut roast e.g. was floating in gravy, root veg, and roast soggy so basically inedible. Sliced sirloin similar. Unfortunate.
Stayed many times before and no doubt will have a return visit.