Four Points by Sheraton St. Catharines Niagara Suites

3.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Four Points by Sheraton St. Catharines Niagara Suites

Exterior
Bar (on property)
Lobby sitting area
Indoor pool
Lobby lounge

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Pet-friendly
  • 24/7 front desk
  • Laundry

Explore the area

Map
3530 Schmon Parkway, Thorold, ON, L2V4Y6
  • Brock University
    ‪5 min walk‬
  • The Pen Centre
    ‪4 min drive‬
  • Welland Canal Lock 7
    ‪5 min drive‬
  • St. Catharines, ON (YCM-Niagara District)
    ‪12 min drive‬

Room options

Suite, 1 King Bed with Sofa bed

  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, 1 Bedroom

  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Non Smoking

  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Non Smoking

  • 51 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed

  • 88 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Non Smoking

  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed with Sofa bed

  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Thorold

When you stay at Four Points by Sheraton St. Catharines Niagara Suites in Thorold, you'll be in the historical district, within a 15-minute drive of Fallsview Casino and Clifton Hill. .This hotel is 10.1 mi (16.3 km) from Fallsview Indoor Waterpark and 10.5 mi (16.9 km) from Rainbow Bridge.

What's nearby

  • Brock University - 5 min walk
  • Welland Canal Lock 7 - 5 min drive
  • Waves Indoor Waterpark - 11 min drive
  • Clifton Hill - 13 min drive
  • Fallsview Casino - 14 min drive

Getting around

  • St. Catharines Station - 7 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 50 min drive

Restaurants

  • ‪Cracker Jacks Bar & Grill - ‬3 min drive
  • ‪McDonald's - ‬4 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪Cats Caboose - ‬4 min drive
  • ‪Tim Hortons - ‬3 min walk

About this property

Four Points by Sheraton St. Catharines Niagara Suites

Hotel in Thorold with a 24-hour fitness center and a 24-hour business center
Four Points by Sheraton St. Catharines Niagara Suites offers 129 accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. A pillow menu is available. 42-inch LED televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 129 guestrooms featuring refrigerators and LED televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite to eat at In Piazza Restaurant, a bistro which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 11:00 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Thorold? This hotel has 3350 square feet (311 square meters) of space consisting of conference space and 10 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 6:30 AM and 11:00 AM.
In Piazza Restaurant - Onsite bistro. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 6:30 AM–11:00 AM on weekends: CAD 10-25 for adults and CAD 8-13 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • In Piazza Restaurant

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • Private winery tours
  • Public winery tours

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Snow sports gear
  • Water sports equipment
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space (3350 square feet)
  • Meeting rooms - 10

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 99
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 61
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchair-accessible doorway width (centimetres): 94
  • Wheelchairs available on site

More

  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch LED TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Restaurant dining guide
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CAD 10 to 25 for adults, and CAD 8 to 13 for children
  • Pet fee: CAD 25 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: CAD 75 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points Sheraton Niagara Suites Hotel St. Catharines
Four Points Sheraton St. Catharines
Four Points Sheraton St. Catharines Niagara
Four Points Sheraton St. Catharines Niagara Suites
Four Points St. Catharines Niagara Suites
Sheraton Four Points St. Catharines
Sheraton St. Catharines
Sheraton St. Catharines Niagara Suites
St. Catharines Four Points Sheraton
4 Points By Sheraton St. Catharines Niagara Suites
Four Points By Sheraton St. Catharines Niagara Hotel Thorold
Four Points Thorold
Sheraton Thorold
Thorold Four Points
Thorold Sheraton
Four Points Sheraton St. Catharines Niagara Suites Hotel
Four Points Sheraton Niagara Suites Hotel
Four Points Sheraton Niagara Suites
Four Points by Sheraton St. Catharines Niagara Suites Hotel
Four Points by Sheraton St. Catharines Niagara Suites Thorold

Four Points by Sheraton St. Catharines Niagara Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 551 out of 1001 reviews" "
Rating 8 - Good. 249 out of 1001 reviews" "
Rating 6 - Okay. 107 out of 1001 reviews" "
Rating 4 - Poor. 41 out of 1001 reviews" "
Rating 2 - Terrible. 53 out of 1001 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Danielle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was really lovely and clean The area isn’t very walkable but in a good spot to get around if you have a vehicle
Stayed 4 nights in Oct 2024

8/10 Good

Eason

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Peaceful rest. Great sound insulation. Building shape means a long-ish walk for rooms at the far edge, but also quiet halls. Slowest elevators ever, though. Not sure if the loft has windows that open, but the AC was nice enough that we didn’t bother to try or even care. Minutes away by car to good food and some shopping. Had an odd time connecting with scheduled room service, but staff in the halls who happened to be about did well to fill the gaps.
Stayed 8 nights in Oct 2024

8/10 Good

Larry

Stayed 1 night in Oct 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Really exceeded expectations.
Stayed 1 night in Oct 2024

8/10 Good

Dennis, Amherstburg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a very convenient location. The rooms are looking and feeling a little “tired”. Staff were good as expected.
Stayed 1 night in Oct 2024

8/10 Good

JoAnne

Stayed 3 nights in Aug 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Elizabeth

Stayed 1 night in Sep 2024

2/10 Terrible

Allan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Malfunctioning fire alarm
I called ahead for an early check in and was told our room would be ready at 1:30 pm but it wasn't ready until 3 and we had to sit and wait in lobby. We ultimately got upgraded to a suite which was nice but the fire alarm malfunctioned over our bed and kept strobe flashing at random times waking us up. I went down to complain at front desk around midnight and of course when they went up to look it didn't do it. I don't think they believed me. Worst sleep in a hotel ever. I mentioned it again on check out but I was just given a "sorry to hear that. You're all paid already so have a nice day".
Stayed 1 night in Oct 2024

8/10 Good

Jason

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Karla

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. 10/10
Stayed 1 night in Oct 2024

2/10 Terrible

Lori

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
I have stayed at this motel several times, for 1 or 2 weeks at a time. Last time was in May and I was not happy with it then. This time I was very disappointed in the motel. Our room was clean as it use to be. The shower head had very poor pressure, and was lose from the wall. The beds felt like lumpy…maybe time for new ones. When I went down for supplies the drawers were always empty. You might want to think about getting the elevators repaired so they are in better working condition. When someone stays there at 2 a year for week or weeks maybe you be think about offering breakfast like most other motels offer. Very disappointed and will not be coming back
Stayed 7 nights in Oct 2024

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding St Catharines hospitality
This was our second time here and the service was friendly and efficient. The restaurant staff was particularly welcoming and shared helpful suggestions and warm hospitality. The room and common areas were all immaculately clean and nicely decorated. In the morning the window sills in the room were soaked with water from either a leak or condensation.
Stayed 1 night in Oct 2024

2/10 Terrible

Vinod K

Not good at all
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

ERICA

Stayed 3 nights in Sep 2024

10/10 Excellent

Thomas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We throughly enjoyed our stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

michael

Great as always
Stayed 1 night in Oct 2024

4/10 Poor

Yoshio

Disliked: Cleanliness, property conditions & facilities
The room was a bit smelly…
Stayed 1 night in Oct 2024

8/10 Good

Murray

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Generally a good stay for 2 nights, however garbage was not removed from the room after the first night and for 5 people registered not enough towels were provided. We had to get more off the cleaning cart. Also advertised was a mini fridge in each suite, but it was only a cooler, so did not keep drinks and food cold.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel had their own restaurant which was very convenient. Very quiet and safe. Hotel was clean and staff were friendly.
Stayed 1 night in Oct 2024

8/10 Good

jason

Stayed 1 night in Sep 2024

8/10 Good

Chria

Stayed 1 night in Sep 2024

10/10 Excellent

Sherry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient for the venue I was attending.
Stayed 1 night in Jul 2024

6/10 Okay

Omer

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024