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Brentwood Bay Resort & Spa

4.5 star property

Photo gallery for Brentwood Bay Resort & Spa

Resort view
Suite, 1 Bedroom, Ocean View | Terrace/patio
Suite, 1 Bedroom, Ocean View
Property grounds
Premium bedding, down duvets, in-room safe, desk

Reviews

9.6 out of 10
Exceptional

Popular amenities

Explore the area

Map
849 Verdier Ave, Brentwood Bay, BC, V8M1C5
  • Brentwood Bay Ferry Terminal
    ‪6 min walk‬
  • Butchart Gardens
    ‪4 min drive‬
  • Victoria Butterfly Gardens
    ‪5 min drive‬
  • Victoria, BC (YYJ-Victoria Intl.)
    ‪16 min drive‬

Room options

View all photos for Classic Room, 1 King Bed, Garden View

Premium bedding, down duvets, in-room safe, desk

Classic Room, 1 King Bed, Garden View

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds, Ocean View

Classic Room, 2 Single Beds, Ocean View

Classic Room, 2 Single Beds, Ocean View

  • Ocean view
  • 33 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom, Ocean View

Suite, 1 Bedroom, Ocean View

Suite, 1 Bedroom, Ocean View

  • Ocean view
  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms, Ocean View

Villa, 2 Bedrooms, Ocean View | Living room

Villa, 2 Bedrooms, Ocean View

  • Ocean view
  • 167 sq m
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Classic Room, 1 King Bed, Ocean View

Premium bedding, down duvets, in-room safe, desk

Classic Room, 1 King Bed, Ocean View

  • Ocean view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Bay View

Premium bedding, down duvets, in-room safe, desk

Classic Room, 1 King Bed, Bay View

  • Bay view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

Fairmont Empress

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
4.6 out of 5, Wonderful, (1912)
The price is AU$379
for 1 room
includes taxes & fees
17 Apr - 18 Apr
Fairmont Empress

About the area

Brentwood Bay

With a stay at Brentwood Bay Resort & Spa in Brentwood Bay, you'll be near the bay, within a 5-minute drive of Butchart Gardens and Brentwood Bay Ferry Terminal. .This luxury hotel is 11.5 mi (18.6 km) from Swartz Bay Ferry Terminal and 14.8 mi (23.7 km) from Victoria Harbour.

What's nearby

  • Brentwood Bay Ferry Terminal - 6 min walk - 0.5 km
  • Butchart Gardens - 4 min drive - 2.5 km
  • Victoria Butterfly Gardens - 5 min drive - 3.0 km
  • Church and State Wines - 6 min drive - 3.4 km
  • Elk Lake - 12 min drive - 8.0 km

Getting around

  • Victoria Intl. Airport (YYJ) - 16 min drive

Restaurants

  • ‪McDonald's - ‬10 min drive
  • ‪Tim Hortons - ‬16 min drive
  • ‪Spinnakers on the Fly - ‬16 min drive
  • ‪Mary's Bleue Moon Cafe - ‬14 min drive
  • ‪Prairie Inn Neighbourhood Pub - ‬7 min drive

About this property

Brentwood Bay Resort & Spa

Adults-only hotel with a marina and a full-service spa
Brentwood Bay Resort & Spa offers 33 accommodations, which are accessible via exterior corridors and feature fireplaces and iPod docking stations. Rooms open to furnished balconies. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. 40-inch flat-screen televisions come with digital channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Brentwood Bay hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Guests under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa - Essence of Life. Services include facials, body wraps, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a mud bath.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision.

Treat yourself to a stay in one of the 33 guestrooms, featuring fireplaces and flat-screen televisions. Your bed comes with down comforters and premium bedding. Rooms have private furnished balconies. Wired and wireless internet access is complimentary, while iPod docking stations and digital programming provide entertainment.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a hot tub, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Satisfy your appetite for dinner at Dining Room, a restaurant which specializes in seafood, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 8:00 AM to 9:30 AM and on weekends from 8:00 AM to 1:00 PM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Brentwood Bay? This hotel has 1981 square feet (184 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 8:00 AM and 9:30 AM and on weekends between 8:00 AM and 1:00 PM.
Dining Room - This fine-dining restaurant specializes in seafood and serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting).
Brentwood Bay Pub - This pub serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).
Room service (during limited hours) is available.

Languages

English, Farsi, French

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 8:00 AM to 9:30 AM on weekdays and 8:00 AM to 1:00 PM on weekends; CAD 11 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Brentwood Bay Pub
  • Dining Room

Things to do

  • Art gallery
  • Bicycle storage
  • Ecotours
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Outdoor pool
  • Private wine tours
  • Rowing/canoeing
  • Shopping

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,981 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Marina
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Mud bath
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Hand-held showerhead
  • In-room roll-in shower
  • Lift
  • Portable shower seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Fireplace
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
This property does not accept cash, debit, or gift cards at check-in.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children younger than 19 are not allowed at this adults-only property; all guests 19 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 11 to 25 per person
  • Pet fee: CAD 30.00 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 11:00 PM
Guests under 19 years old are not permitted at this adults-only property
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub
Children under 17 years old are not allowed in the spa without adult supervision

Property is also known as

Brentwood Bay Resort
Brentwood Bay Hotel Brentwood Bay
Brentwood Bay Inn
Brentwood Bay Resort And Spa
Brentwood Bay Resort Spa
Brentwood & Spa Brentwood
Brentwood Bay Resort & Spa Hotel
Brentwood Bay Resort & Spa Brentwood Bay
Brentwood Bay Resort & Spa Hotel Brentwood Bay

Brentwood Bay Resort & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 803 out of 1006 reviews
Rating 8 - Good. 142 out of 1006 reviews
Rating 6 - Okay. 41 out of 1006 reviews
Rating 4 - Poor. 12 out of 1006 reviews
Rating 2 - Terrible. 8 out of 1006 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Aaron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very nice and staff was extremely helpful and friendly. only complaint I would have is there was no robes in the room to wear to the pool and hot tub.
Stayed 1 night in Dec 2024

10/10 Excellent

Robin

Stayed 1 night in Jan 2025

2/10 Terrible

Meagan

Stayed 1 night in Dec 2024

10/10 Excellent

Leo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice time spent.
Overall the Resort has really good score. However, the heater was too noisy, and I have to utilize ear plugs.
Stayed 3 nights in Dec 2024

8/10 Good

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Stephanie

Stayed 1 night in Dec 2024

10/10 Excellent

Carla

Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Should be a 3.5 star hotel
I usually only ever give positive feedback on reviews but this hotel was a disappointment and I think the hotel rating should be looked at. I stay at a lot of hotels from a 3 star to 5 star and this definitely lined up with a 3.5 star experience in all ways not a 4.5 star unfortunately. The good -beds were comfortable as was the bedding and pillows -decent size room - nice view of the marina and bay -the built in lotion/hand soap was a nice quality Not so good- -Dated decor in rooms, -No robes in rooms, had to ask about them. When we did they seemed reluctant to give. And since the pool/hot tub was outside, they are definitely needed. - no spoons to stir sugar into coffee. -no toiletries items in rooms such as q-tips, shower cap etc… -Lacked amenities, the gym wasn’t a gym but a closet with a couple dated machines. They should not list this as a gym. -The service was decent in the hotel but not the restaurant. Restaurant food was overcooked and I didn’t even eat more than a couple bites of the salmon it was so overcooked and dry. The service was at a milestones level. Water was never refilled, was not asked how the food was etc... We spent $195 for mid level food and service. Breakfast was disorganized, our server was really good though, the avocado toast was like a pre-made spread with a salad straight out of the 80’s. The eggs Benedict eggs were overcooked. The food in general was not worth the price at the arbutus room for dinner or breakfast.
Stayed 1 night in Dec 2024

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time overall. The only suggestion is to provide more TV streaming or cable options. The basic subscription is too basic.
Stayed 1 night in Dec 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was beautiful
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely gorgeous! My room even had a fireplace!
Stayed 1 night in Dec 2024

10/10 Excellent

Colleen

Liked: Amenities
Beautiful rooms! Beautiful location!
Stayed 1 night in Dec 2024

8/10 Good

Dr. Kathleen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view.
Stayed 1 night in Dec 2024

6/10 Okay

Megan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Russ

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property on the ocean. Very convenient location. Staff where top notch. Will be back
Stayed 2 nights in Dec 2024

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice resort. Excellent service, very clean and comfortable.
Stayed 1 night in Dec 2024

8/10 Good

Darlene

Stayed 2 nights in Nov 2024

10/10 Excellent

Douglas, Bellingham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Gilles, Kelowna

Travelled with partner
Liked: Staff & service
Winter season, dark early, dim lighting and poor signage make this place difficult to find.
Stayed 3 nights in Dec 2024

10/10 Excellent

Lucinda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was very enjoyable. The resort was even better than advertised. It was quiet, relaxed, easy to locate and convenient to all the areas we wanted to visit. Our only discontent was that the light in the thermostat module was VERY bright and distracting during the night….. We finally covered it with dark paper secured with an “ouch less band-aid”!!!!!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

christian

Liked: Cleanliness, staff & service, property conditions & facilities
Incredible!
Stayed 2 nights in Dec 2024

10/10 Excellent

Lorna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was lovely
Stayed 1 night in Dec 2024

10/10 Excellent

Carla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that your greated with a friendly smile no matter how late you arrive. Everyone is so nice and professional at all times and make you feel welcome
Stayed 1 night in Nov 2024

10/10 Excellent

WEN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are helpful and nice.
Stayed 4 nights in Dec 2024