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Holiday Inn & Suites Across From Universal Orlando by IHG

3.0 star property

Photo gallery for Holiday Inn & Suites Across From Universal Orlando by IHG

Terrace/patio
Exterior
Outdoor pool, open 9 AM to 11 PM, pool umbrellas, pool loungers
Point of interest
In-room safe, desk, laptop workspace, blackout curtains

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • Pet-friendly

Explore the area

Map
5916 Caravan Ct, Orlando, FL, 32819
  • Universal Orlando Resort
    ‪3 min walk‬
  • Orlando International Premium Outlets
    ‪9 min walk‬
  • Universal Studios Florida
    ‪18 min walk‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪28 min drive‬

Room options

View all photos for Suite, 1 Bedroom (High Floor)

Room amenity

Suite, 1 Bedroom (High Floor)

  • 67 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

  • 67 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds (High Floor)

Room amenity

Suite, Multiple Beds (High Floor)

  • 98 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 King Bed (High Floor)

Room amenity

Suite, 1 King Bed (High Floor)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 2 Double Beds

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds (High Floor)

Room amenity

Suite, 2 Double Beds (High Floor)

  • 67 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Roll-In Shower)

Room amenity

Suite, 1 Bedroom, Accessible (Mobility, Roll-In Shower)

  • 66.1 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds

In-room safe, desk, laptop workspace, blackout curtains

Suite, Multiple Beds

  • 67 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Premium Room

Premium Room

Premium Room

  • 33 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite, Multiple Beds

In-room safe, desk, laptop workspace, blackout curtains

Suite, Multiple Beds

  • 98 sq m
  • Sleeps 10
  • 4 Double Beds

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds

Room amenity

Suite, Multiple Beds

  • 98 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Room

  • 33 sq m
  • Sleeps 2
  • 1 Twin Bed

Similar properties

Lobby

Clarion Inn & Suites Across From Universal Orlando Resort

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
4.0 out of 5, Very good, (1830)
The price is AU$200
for 1 room
includes taxes & fees
18 Apr - 19 Apr
Clarion Inn & Suites Across From Universal Orlando Resort

About the area

Orlando

With a stay at Holiday Inn & Suites Across From Universal Orlando by IHG in Orlando (Florida Center), you'll be a 3-minute walk from Universal Orlando Resort and 9 minutes by foot from Orlando International Premium Outlets. .This family-friendly hotel is 0.7 mi (1.1 km) from Universal CityWalk and 1.2 mi (1.9 km) from Universal Studios Florida.

What's nearby

  • Universal Orlando Resort - 3 min walk - 0.3 km
  • Orlando International Premium Outlets - 9 min walk - 0.8 km
  • Universal CityWalk - 14 min walk - 1.2 km
  • Universal Studios Florida - 18 min walk - 1.5 km
  • Universal’s Islands of Adventure - 7 min drive - 4.5 km

Getting around

  • Orlando Station - 17 min drive
  • Sand Lake Road Station - 25 min drive
  • Orlando Intl. Airport (MCO) - 28 min drive

Restaurants

  • ‪Miller's Ale House - Orlando Kirkman - ‬8 min walk
  • ‪Bahama Breeze - ‬11 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Five Guys - ‬17 min walk
  • ‪Starbucks - ‬13 min walk

About this property

Holiday Inn & Suites Across From Universal Orlando by IHG

Family-friendly hotel with a 24-hour fitness center and theme park shuttle service
Holiday Inn & Suites Across From Universal Orlando by IHG offers 390 accommodations with video-game consoles and safes. A pillow menu is available. 55-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Orlando hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.
Stay in one of 390 guestrooms featuring LCD televisions. Cable programming and video-game consoles are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room. Spending a day of fun is easy with the complimentary theme park shuttle.
Enjoy a satisfying meal at TGI Fridays serving guests of Holiday Inn & Suites Across From Universal Orlando by IHG. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Planning an event in Orlando? This hotel has 12754 square feet (1185 square meters) of space consisting of a conference center and 10 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
TGI Fridays - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Area shuttle (surcharge)
  • Free theme park shuttle
  • Parking on site (USD 25 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: USD 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • TGI Fridays

Things to do

  • 24-hour gym
  • Arcade/game room
  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Free cot
  • Free theme park shuttle
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • Conference centre (12,754 square foot of space)

Outdoors

  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (102 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 65 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 17.95 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 25 per person
  • Self parking fee: USD 25.00 per night (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Orlando Universal
Holiday Inn Orlando Universal Hotel
Hotel Holiday Inn Orlando Universal
Holiday Inn Across Universal Orlando Hotel
Holiday Inn Across Universal Hotel
Holiday Inn Across Universal Orlando
Holiday Inn Across Universal
Holiday Inn Suites Across From Universal Orlando
Holiday Inn Suites Across From Universal Orlando an IHG Hotel
Holiday Inn & Suites Across From Universal Orlando by IHG Hotel

Holiday Inn & Suites Across From Universal Orlando by IHG Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 464 out of 1334 reviews
Rating 8 - Good. 240 out of 1334 reviews
Rating 6 - Okay. 231 out of 1334 reviews
Rating 4 - Poor. 167 out of 1334 reviews
Rating 2 - Terrible. 232 out of 1334 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

isabelle

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid
By far the worst hotel we’ve stayed , thankfully only a couple of nights. Very outdated and in urgent need of refurbishments. The smell in the room was unbearable , a mixture of bleach and damp/mould After a 6 hours journey all we wanted was to take a shower, no towel in the room !! We rang, waited and waited …. In the end we had to fetch some ourselves No apologies whatsoever from unhelpful stall No facilities on site, breakfast is next door, grotty and sticky TGF Avoid !!
Stayed 2 nights in Dec 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort
The beds were hard. The shower curtain smelled so bad couldnt take shower. They charged almost 30 for parking. Stated room service, they dont offer room service
Stayed 1 night in Jan 2025

2/10 Terrible

Syndi

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The room had a horrible smell
Stayed 1 night in Jan 2025

2/10 Terrible

Luis, Los Angeles

Disliked: Cleanliness, staff & service, property conditions & facilities
Worse hotel I stay ever. I stay in better motel than this hotel
Stayed 4 nights in Dec 2024

10/10 Excellent

Gerald

Stayed 1 night in Dec 2024

8/10 Good

JYH FEN

Disliked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, property conditions & facilities
I love Holiday Inn- always clean and so reliable. The breakfast is a major plus
Stayed 3 nights in Dec 2024

2/10 Terrible

Alexis

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bad smell on carpet and rooms.
Stayed 2 nights in Dec 2024

10/10 Excellent

MAURICIO

Stayed 5 nights in Dec 2024

8/10 Good

Mijaly

Travelled with family
Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2024

2/10 Terrible

EDUARD

Disliked: Cleanliness
There are extra charges associated that we don’t know bad place
Stayed 3 nights in Dec 2024

4/10 Poor

Verified traveller

Disliked: Staff & service
It’s an okay hotel if you just need somewhere to sleep and you want to be walking distance to Universal. We arrived to a room that was fine overall, however the bathroom definitely could be cleaner. We realized around 9pm that there were no towels, wash clothes, floor mat, hand towel, shower liner, or toiletries in our room. After we went to the desk and also called again, it took until nearly midnight to receive any towels, and they only brought us two towels, two washcloths, and two hand towels. Then we were charged for parking for a portion of the trip after already prepaying for parking on Hotels.com, and are having to dispute it with the 3rd party parking company because the front desk said that they cannot do anything regarding the charge even though they acknowledged that we should not have been charged.
Stayed 4 nights in Dec 2024

10/10 Excellent

Tiana, Columbia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great stay
Stayed 2 nights in Dec 2024

4/10 Poor

Jose Gustavo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needs improvement
Needs improvement. This is an old hotel, a 2 2 or 3 star hotel. No friendly people at the front desk, smelly on the halls and rooms have this horrible, dirty and look from the 70s.
Stayed 3 nights in Dec 2024

4/10 Poor

Desiree

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The bath tub and the bathroom floor was dirty and the toiletry was a joke. We booked a room for 4 people and we didn’t get enough soap for 4 people. The bed was dirty and the mattress was bad
Stayed 2 nights in Dec 2024

2/10 Terrible

Kelli

Disliked: Cleanliness
Stayed 2 nights in Dec 2024

6/10 Okay

Pablo

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Andrea

Stayed 1 night in Dec 2024

6/10 Okay

XXX

Travelled with family and small children
Disliked: Staff & service, amenities
Never going back to this property
Stayed 10 nights in Dec 2024

10/10 Excellent

Mohammedsadiq

Stayed 1 night in Dec 2024

10/10 Excellent

Nia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Dayami

Stayed 4 nights in Dec 2024

6/10 Okay

Ryan

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
New lobby old dirty rooms
Hotel lobby was newly renovated and staff was very kind. The room was dated and carpet was dirty and very worn. We asked for bedding for the pull out couch and the blanket was crusty, hard and not even folded it was in a wad. The TGI Fridays attached has great service and food was good.
Stayed 1 night in Dec 2024