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Grand Elite Hotel Pekanbaru

4.0 star property

Photo gallery for Grand Elite Hotel Pekanbaru

Deluxe Room
Reception
Outdoor pool, pool loungers
Bar (on property)
Front of property

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • Bar
  • Spa
  • Pool
  • Breakfast included
  • Parking available

Explore the area

Map
Komplek Riau Business Centre, Jl. Riau, Pekanbaru, Riau, 28292
  • SKA Mall
    ‪5 min drive‬
  • Pekan Baru Mall
    ‪6 min drive‬
  • Riau University
    ‪8 min drive‬
  • Pekanbaru (PKU-Sultan Syarif Qasim II Intl.)
    ‪31 min drive‬

Room options

View all photos for Superior Room

Superior Room

Superior Room

  • 10 sq m
  • Sleeps 2
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 11 sq m
  • Sleeps 2
  • 1 Queen Bed OR 1 Twin Bed

Similar properties

Outdoor pool

Novotel Pekanbaru

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.2 out of 5, Very good, (97)
The price is AU$100
for 1 room
includes taxes & fees
16 Apr - 17 Apr
Novotel Pekanbaru

About the area

Pekanbaru

Located in Pekanbaru, Grand Elite Hotel Pekanbaru is within a 15-minute walk of Raya Mosque and Ciputra Seraya Mall. .This spa hotel is 2.1 mi (3.5 km) from Riau Cultural Park and 2.1 mi (3.5 km) from Balai Adat Daerah Riau.

What's nearby

  • Ciputra Seraya Mall - 14 min walk - 1.2 km
  • SKA Mall - 5 min drive - 5.0 km
  • Pekan Baru Mall - 6 min drive - 4.2 km
  • Great Mosque of An-Nur - 7 min drive - 5.4 km
  • Riau University - 8 min drive - 6.8 km

Getting around

  • Pekanbaru (PKU-Sultan Syarif Qasim II Intl.) - 31 min drive

Restaurants

  • ‪Sushi Tei Pekanbaru - ‬15 min walk
  • ‪Kk Siantar Man - ‬1 min walk
  • ‪Local Pantry Cafe & Resto - ‬2 min walk
  • ‪Sushi Queen- sushi & bento - ‬7 min walk
  • ‪Kedai Kopi Massa Kok Tong - ‬1 min walk

About this property

Grand Elite Hotel Pekanbaru

Hotel in Pekanbaru with a full-service spa and free breakfast
Grand Elite Hotel Pekanbaru offers 145 air-conditioned accommodations with minibars and safes. LCD televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Pekanbaru hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include massages. The spa is equipped with a sauna and a hot tub. The spa is open daily.
Make yourself at home in one of the 145 air-conditioned rooms featuring refrigerators and minibars. LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, including an outdoor pool, a hot tub, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Pepito Restaurant, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is included.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Guests are offered a complimentary full breakfast.
Pepito Restaurant - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Parking on site (IDR 5,000 per night)

Food and drink

  • Free full breakfast
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Pepito Restaurant

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 231880 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: IDR 120000 per vehicle (one-way)
  • Self parking fee: IDR 5000 per night
  • Rollaway bed fee: IDR 231880 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Elite Pekanbaru Pekanbaru
Grand Elite Hotel Pekanbaru Hotel
Grand Elite Hotel Pekanbaru
Grand Elite Pekanbaru
Grand Elite Hotel Pekanbaru Pekanbaru
Grand Elite Hotel Pekanbaru Hotel Pekanbaru

Grand Elite Hotel Pekanbaru Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 4 out of 24 reviews
Rating 8 - Good. 13 out of 24 reviews
Rating 6 - Okay. 5 out of 24 reviews
Rating 4 - Poor. 1 out of 24 reviews
Rating 2 - Terrible. 1 out of 24 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Wen Jye

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
호텔스 닷컴으로 예약하고 갔는데, deposit을 내야 한다고, card 결재를 하더니,,,, 다음날 카드 취소가 안 된단다.... 영업일 4일 이후 환불된다고 해서 오긴 왔는데,,,, 아직까지 안되서 전화해서 물어보니, 이제는 14일을 기다리란다.... 설마 4성급 호텔이 사기를 치진 않을거고,,, 기다리기는 하는데,,,, 일처리가 정말 맘에 안든다...
Stayed 1 night in Oct 2019

10/10 Excellent

GOH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay in Grand elite hotel
Amazing staff and comfortable stay. Outstanding SPA to pamper you. Also near amenities.
Stayed 3 nights in Aug 2019

6/10 Okay

wong

Aircon condition need to be improved.. not cold at all as being preset to 26c..
Stayed 1 night in May 2019

8/10 Good

Daniel

Liked: Cleanliness, staff & service, room comfort
Spaceous rooms in good location
The hotel is older but rooms are decently sized. It is conveniently located in a precinct with easy walk to several restaurants and shops.
Stayed 1 night in Apr 2019

10/10 Excellent

GOH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay in grand elite hotel
Good counter and friendly staff, good amenities and walking distance to shopping Malls
Stayed 3 nights in Feb 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

8/10 Good

Rama Murthy

Liked: Staff & service, property conditions & facilities, room comfort
Spacious rooms & value for money
Nice hotel with spacious rooms and Lobby. Breakfast is just nice. Attached spa and fitness centre. Would like to stay again.

8/10 Good

Chow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
an easy choice for Pekanbaru
a medium sized hotel with Spa and Karaoke, located near Mall Ciputra area. easy to find foods. 'Masa Kok Tong' and 'Seafood Lily' is within walking distance from the hotel
Stayed 1 night in Aug 2017

10/10 Excellent

Mshiful

Liked: Staff & service, property conditions & facilities, room comfort

8/10 Good

GOH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness
spacious room
spacious room ! location is a bit out but still not that difficult to get a taxi

8/10 Good

GOH, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
grand elite hotel stay
Short business trip. Good customer service and amenities nearby.

6/10 Okay

Hew, Jakarta

Value For Money
Clean, Comfortable and Large

8/10 Good

GOH, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good value
Great staff and hotel facilities.

8/10 Good

Teng Yeow, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wifi service
It feel good, just disappointed with the wifi service

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WIFI.
Its good, just that the wifi signal is weak and have problem in the connection in the room. Else I will rate it as perfect for my stay. Hope to see there is an improvement to the wifi when I visit again

8/10 Good

henry, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Grand Elite
Good and friendly service. Close proximity to amenities. Good Spa and massage services

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is friendly and courteous. Good security system. Good spa service available.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
食事に便利
バスタオルが古い。 シャワーの出が悪い。 部屋が暗すぎる。 立地は良い。

10/10 Excellent

Vera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

teguh

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Budi Santosa, jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bagus dgn harga competitif
Hotel secara keseluruhan oke, kamar cukup luas dan bersih ,dekat kota

8/10 Good

Dede, Dumai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel di tengah kota
Letak hotel agak masuk ke dalam dari jalan Riau sekitar 200 m, sekeliling hotel banyak ruko2 menjual makanan.