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JW Marriott Phoenix Desert Ridge Resort & Spa

5.0 star property

Photo gallery for JW Marriott Phoenix Desert Ridge Resort & Spa

5 outdoor pools, open 7:00 AM to 10:00 PM, pool cabanas (surcharge)
Property amenity
Serves lunch and dinner
5 outdoor pools, open 7:00 AM to 10:00 PM, pool cabanas (surcharge)
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot tub
  • Room service
  • Pool
  • Parking available
  • Breakfast available

Explore the area

Map
5350 E Marriott Dr, Phoenix, AZ, 85054
  • Desert Ridge Marketplace
    ‪5 min walk‬
  • Musical Instrument Museum
    ‪3 min drive‬
  • Mayo Clinic Hospital
    ‪4 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪27 min drive‬

Room options

View all photos for Room, 1 King Bed, Resort View (Mobility/Hearing Access, Roll-In Shwr)

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Resort View (Mobility/Hearing Access, Roll-In Shwr)

  • 42 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Resort View (Mobility/Hearing Accessible, Tub)

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Resort View (Mobility/Hearing Accessible, Tub)

  • 42 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 1 King Bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Resort View (Hearing Accessible)

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Resort View (Hearing Accessible)

  • 42 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Resort View (Hearing Accessible)

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Resort View (Hearing Accessible)

  • 42 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Non Smoking, Mountain View

Mountain view

Club Room, 1 King Bed, Non Smoking, Mountain View

  • 42 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Balcony (Corner)

63-inch Smart TV with satellite channels, TV, video game console

Suite, 1 Bedroom, Non Smoking, Balcony (Corner)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Resort View (Mobility/Hearing Accessible, Tub)

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Resort View (Mobility/Hearing Accessible, Tub)

  • 42 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony

  • 83 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking, Mountain View (Balcony)

Mountain view

Room, 1 King Bed, Non Smoking, Mountain View (Balcony)

  • 42 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Resort View

Resort view

Room, 1 King Bed, Non Smoking, Resort View

  • 42 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Mountain View (Balcony)

Room, 2 Queen Beds, Non Smoking, Mountain View (Balcony)

Room, 2 Queen Beds, Non Smoking, Mountain View (Balcony)

  • 42 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking, Balcony

63-inch Smart TV with satellite channels, TV, video game console

Suite, 1 Bedroom, Non Smoking, Balcony

  • 83 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Resort View

Resort view

Room, 2 Queen Beds, Non Smoking, Resort View

  • 42 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Pool View (Balcony)

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking, Pool View (Balcony)

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Resort View (Patio)

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking, Resort View (Patio)

  • 42 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Pool View (Balcony)

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking, Pool View (Balcony)

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Resort View (Patio)

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking, Resort View (Patio)

  • 42 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds, Non Smoking, Mountain View

Mountain view

Club Room, 2 Queen Beds, Non Smoking, Mountain View

  • 42 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony

  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Studio Suite, 1 King Bed with Sofa bed, Non Smoking | Living area

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Phoenix

With a stay at JW Marriott Phoenix Desert Ridge Resort & Spa in Phoenix (Desert Ridge), you'll be a 5-minute walk from Desert Ridge Marketplace and within a 5-minute drive of Mayo Clinic Hospital. .This family-friendly resort is 6 mi (9.6 km) from Kierland Commons and 14.3 mi (23 km) from Talking Stick Resort Casino.
View more Resorts in PhoenixOpens in a new window

What's nearby

  • Desert Ridge Marketplace - 5 min walk - 0.5 km
  • Musical Instrument Museum - 3 min drive - 2.7 km
  • Mayo Clinic Hospital - 4 min drive - 3.4 km
  • Scottsdale Quarter - 8 min drive - 9.3 km
  • Kierland Commons - 9 min drive - 9.7 km

Getting around

  • Phoenix Sky Harbor Intl. Airport (PHX) - 27 min drive

Restaurants

  • ‪In-N-Out Burger - ‬16 min walk
  • ‪AMC DINE-IN Desert Ridge 18 - ‬9 min walk
  • ‪Islands Restaurant Phoenix - ‬12 min walk
  • ‪BJ's Restaurant & Brewhouse - ‬15 min walk
  • ‪Yard House - ‬9 min walk

About this property

JW Marriott Phoenix Desert Ridge Resort & Spa

Luxury resort with 6 restaurants and 5 outdoor pools
JW Marriott Phoenix Desert Ridge Resort & Spa offers 950 air-conditioned accommodations with video-game consoles and safes. Rooms open to balconies or patios. Beds feature pillowtop mattresses. 63-inch Smart televisions come with premium satellite channels, pay movies, and Netflix. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can play rounds at the 36-hole golf course and enjoy other recreation facilities including 8 outdoor tennis courts. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a lazy river, a hot tub, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 40 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 950 air-conditioned rooms featuring refrigerators and Smart televisions. Your room comes with a pillowtop bed. Rooms have private balconies or patios. Satellite programming and video-game consoles are provided for your entertainment, while wireless internet access (surcharge) keeps you connected. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 5 outdoor swimming pools. This resort also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy American cuisine at Tia Carmen, one of the resort's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Phoenix? This resort has 241101 square feet (22399 square meters) of space consisting of conference space and 29 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Tia Carmen - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.
Twenty6 - This cocktail bar specializes in American cuisine and serves lunch and dinner. Open daily.
MERITAGE -an urban tavern - This brewpub specializes in American cuisine and serves lunch and dinner. Open daily.
Revive Spa Bistro - This bistro specializes in American cuisine and serves breakfast and lunch. Open daily.
Kembara - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 27.00 per day; includes in/out privileges)
  • Valet parking on site (USD 42.00 per day; includes in/out privileges)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: USD 36 per person
  • 6 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Tia Carmen
  • Twenty6
  • MERITAGE -an urban tavern
  • Revive Spa Bistro
  • Kembara

Things to do

  • 24-hour fitness centre
  • 5 outdoor pools
  • 8 outdoor tennis courts
  • Fitness classes
  • Bike rentals
  • Children's pool
  • Full-service spa
  • Golf course
  • Golf driving range
  • Sauna
  • Shopping
  • A hot tub
  • Steam room
  • Tennis
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Lazy river
  • Microwave
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf lessons
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tennis lessons
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (241101 square feet)
  • Meeting rooms - 29

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • 40 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Pillow-top mattress

Bathroom

  • Bathrobes
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • 63-inch smart TV
  • Netflix
  • Films for purchase
  • Premium channels
  • Satellite channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per stay, plus a one-time cleaning fee of USD 150.00 and a deposit of USD 150.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 61.91 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Phone calls
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 36 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Self parking fee: USD 27.00 per day (in/out privileges)
  • Valet parking fee: USD 42.00 per day (in/out privileges)
  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 150.00 per accommodation, per stay plus USD 150.00 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Desert Ridge Marriott
Desert Ridge Resort
JW Desert Ridge
JW Desert Ridge Marriott
JW Marriott Desert Ridge
JW Marriott Desert Ridge Phoenix
JW Marriott Desert Ridge Resort
JW Marriott Desert Ridge Resort Phoenix
JW Marriott Ridge Resort
Marriott JW Desert Ridge
Jw Marriott Desert Ridge Resort & Spa Phoenix Hotel Phoenix
Jw Marriott Desert Ridge Resort And Spa Phoenix
Jw Marriott Phoenix
Marriott Phoenix
JW Marriott Phoenix Desert Ridge Resort
JW Marriott Phoenix Desert Ridge
JW Marriott Desert Ridge Resort Spa
JW Marriott Phoenix Desert Ridge Resort Spa
JW riott Phoenix sert Ridge
JW Marriott Phoenix Desert Ridge Resort Spa
JW Marriott Phoenix Desert Ridge Resort & Spa Resort
JW Marriott Phoenix Desert Ridge Resort & Spa Phoenix
JW Marriott Phoenix Desert Ridge Resort & Spa Resort Phoenix

JW Marriott Phoenix Desert Ridge Resort & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 700 out of 1003 reviews
Rating 8 - Good. 185 out of 1003 reviews
Rating 6 - Okay. 74 out of 1003 reviews
Rating 4 - Poor. 20 out of 1003 reviews
Rating 2 - Terrible. 24 out of 1003 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Cecilia

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I was there for a conference and the organizers had negotiated to have the resort fees waived (as we are at the conference all day and won’t be able to use the facilities anyways) - but since I booked through Expedia, they charged me $55 per day for the entire stay. Absolutely unreasonable.
Stayed 3 nights in Nov 2024

2/10 Terrible

Andrew

Business traveller
Disliked: Staff & service
Truly awful place to stay. It’s a downmarket resort. 22 degrees outside and yet they have an ice rink and a snow machine! Would be interesting to compare these “features” with Marriott’s sustainability policy. Overall - over priced, over the top and not worth a visit
Stayed 4 nights in Nov 2024

10/10 Excellent

Chris

Liked: Amenities
Stayed 2 nights in Oct 2024

10/10 Excellent

Tania

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was perfect
Stayed 2 nights in Oct 2024

10/10 Excellent

Renata E.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a breath taking experience to be there. The resort is situated in a beautiful area with gorgeous palm trees and other plants around. The swimming pools and water park provided excellent services. A shopping area is located within a walking distance and provides excellent access to many restaurants, bars and stores.
Stayed 7 nights in Aug 2024

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this property is simply outstanding. There is something for everyone. We chose Sky Island and rented a pool cabana for the dat. This was a wonderful respite at the end of a glamping trip. Our restaurant choices were plenty and they offered one of our favorite Rose wines which we took as a welcome sign! Spent two wonderful nights - would definitely stay here again!
Stayed 1 night in Sep 2024

10/10 Excellent

Bryan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent grounds, amenities
Stayed 2 nights in Oct 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing. We wanted a few “luxury” days following a glamping trip and the JW didn’t disappoint! The room was cool and comfortable, the grounds well landscaped and absolutely immaculate. Can’t speak highly enough of the service levels. Enjoyed a cabana on Sky Island, super pleasant. Food was all high quality. I would very much recommend!
Stayed 1 night in Sep 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great ambiance at this resort! The water slides were an absolute blast both for the kids and adults.
Stayed 1 night in Sep 2024

8/10 Good

Fernanda

Stayed 2 nights in Aug 2024

10/10 Excellent

David

Liked: Amenities
Stayed 3 nights in Aug 2024

10/10 Excellent

Taylor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing food and friendly service. Fun activities and amenities at the resort. Everything was beautiful.
Stayed 3 nights in Aug 2024

10/10 Excellent

Tony

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was nice and fun for kids and adults ,friendly stuff...
Stayed 3 nights in Aug 2024

6/10 Okay

john

Liked: Staff & service, property conditions & facilities
Room was not ready till almost 530pm Too many people allowed into resort facilities that were not staying at the resort. crowded pool areas are unpleasant and unsanitary
Stayed 1 night in Sep 2024

10/10 Excellent

moses

Travelled with family, Travelled with family and small children
Liked: Amenities, property conditions & facilities
Love it
Stayed 2 nights in Aug 2024

10/10 Excellent

Shiquita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Tetiana

Liked: Property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are clean and comfortable. The staff are helpful and pleasant. It is convenient for shopping and outside dining. There were many ammenities. If you plan to spend alot of time at the pool i recommend reserving a lounger or something. It was hard to find available seating. Not that it wasnt available you just had to walk around and look for it. But i was only one person. For a group it would be better to reserve. The private reserved areas looked beautiful. If you could affrd that i would recommend it. I lost my eye glasses in the lazy river and when i told the life gaurds they were right on it and found my glasses. Thank God. I was grateful for them. You will enjoy your stay here.
Stayed 4 nights in Aug 2024

10/10 Excellent

Eric

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice place to stay
This place is very nice. Weather is the restaurants the walk the pool the exercise room. It’s all very nice. The staff are also kind and helpful.
Stayed 6 nights in Aug 2024

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

stephanie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Rubyliza

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
It’s always amazing when we stay here! We love the cleanliness, environment, service and more!
Stayed 1 night in Jul 2024

10/10 Excellent

Esmael

Stayed 2 nights in Aug 2024

10/10 Excellent

Pamela, Oak Ridge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Amazing pools and views.
Stayed 3 nights in Aug 2024

2/10 Terrible

Nicole

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing, won't be staying there again
Stayed 1 night in Aug 2024