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The Westin Phoenix Downtown

4.0 star property

Photo gallery for The Westin Phoenix Downtown

Exterior
Outdoor pool
Terrace/patio
1 bedroom, hypo-allergenic bedding, in-room safe, desk
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • Pet-friendly
  • Parking available
  • 24/7 front desk

Explore the area

Map
333 N Central Ave, Phoenix, AZ, 85004
  • Arizona State University - Downtown Phoenix
    ‪1 min walk‬
  • Herberger Theater Center
    ‪3 min walk‬
  • Phoenix Convention Center
    ‪5 min walk‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪17 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Executive Suite, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, City View (Mobility/Hearing Accessible, Tub)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 2 Queen Beds, City View (Mobility/Hearing Accessible, Tub)

  • 50 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, City View (Hearing Accessible)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 2 Queen Beds, City View (Hearing Accessible)

  • 50 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Club Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 1 King Bed, City View

  • 47 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, City View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 2 Queen Beds, City View

  • 50 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Club Room, 1 King Bed

  • 47 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Club Room, 2 Queen Beds

  • 50 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Executive Suite, 1 King Bed

  • 75 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed (Hearing Accessible)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Executive Suite, 1 King Bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, City View, Corner

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Studio Suite, 1 King Bed, City View, Corner

  • 69 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (View)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Room, 1 King Bed (View)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds (View)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Room, 2 Queen Beds (View)

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, City View, Corner (Hearing Accessible)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Studio Suite, 1 King Bed, City View, Corner (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Club Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, City View (Hearing Accessible)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 1 King Bed, City View (Hearing Accessible)

  • 47 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Club Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, City View, Corner (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Studio Suite, 1 King Bed, City View, Corner (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 1 King Bed, City View (Mobility/Hearing Access, Roll-In Shwr)

  • 47 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Kimpton Hotel Palomar Phoenix Cityscape by IHG

  • Pool
  • Pet-friendly
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (1005)
The price is AU$656
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Kimpton Hotel Palomar Phoenix Cityscape by IHG

About the area

Phoenix

With a stay at The Westin Phoenix Downtown, you'll be centrally located in Phoenix, just a 5-minute walk from Phoenix Convention Center and 14 minutes by foot from Chase Field. .This hotel is 0.5 mi (0.7 km) from Footprint Center and 6.6 mi (10.7 km) from Grand Canyon University.

What's nearby

  • Arizona State University - Downtown Phoenix - 1 min walk - 0.2 km
  • Phoenix Convention Center - 5 min walk - 0.4 km
  • The Van Buren - 6 min walk - 0.6 km
  • Footprint Center - 9 min walk - 0.8 km
  • Chase Field - 14 min walk - 1.2 km

Getting around

  • Van Buren - Central Ave Station - 1 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 17 min drive

Restaurants

  • ‪Crescent Ballroom - ‬5 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Thai Basil Signature - ‬4 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Cornish Pasty Co. - ‬2 min walk

About this property

The Westin Phoenix Downtown

Hotel with a 24-hour fitness center, a short walk to Footprint Center
The Westin Phoenix Downtown offers 242 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. 37-inch LCD televisions come with premium cable channels, first-run movies, and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Phoenix hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 242 air-conditioned rooms featuring refrigerators and iPod docking stations. 37-inch LCD televisions with cable programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy American cuisine at Jacy & Dakota's, a theme restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Phoenix? This hotel has 9308 square feet (865 square meters) of space consisting of conference space and 7 meeting rooms. Self parking (subject to charges) is available onsite.
Jacy & Dakota's - This theme restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
24-hour room service is available.

Languages

English, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 32 per night)
  • Secured valet parking on site (USD 42 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available
  • Height restrictions apply for on-site parking

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Jacy & Dakota's

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (9308 square feet)
  • Meeting rooms - 7

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 107
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 91
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 107
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Towels

Entertainment

  • 37-inch LCD TV
  • TV channels
  • First-run films
  • iPod dock
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Desk
  • Energy-saving switches
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from June 1 to June 10:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 25.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Self parking fee: USD 32 per night
  • Secured valet parking fee: USD 42 per night (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 5:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 16 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Phoenix Downtown Westin
Westin Hotel Phoenix Downtown
Westin Phoenix Downtown
Westin Phoenix Downtown Hotel Phoenix
Westin Phoenix Downtown Hotel
Westin Phoenix Phoenix
The Westin Phoenix Downtown Hotel
The Westin Phoenix Downtown Phoenix
Westin Phoenix Downtown Hotel Phoenix
The Westin Phoenix Downtown Hotel Phoenix

The Westin Phoenix Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 664 out of 1001 reviews
Rating 8 - Good. 185 out of 1001 reviews
Rating 6 - Okay. 70 out of 1001 reviews
Rating 4 - Poor. 37 out of 1001 reviews
Rating 2 - Terrible. 45 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Carmen

Business traveller
The room was very dusty. I was sick for the entire time. Not sure where all that dust was coming from. Ac maybe. I’m allergic to dust & dust mites.
Stayed 6 nights in Nov 2024

8/10 Good

Alisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay. The hotel was quiet and staff were friendly. Great location for the concert at The Footprint Center
Stayed 2 nights in Nov 2024

10/10 Excellent

Ariana, Wylie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay it was close to a lot of restaurants and things to do walking distance. Front desk staff was very helpful and nice
Stayed 2 nights in Nov 2024

10/10 Excellent

Katie

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, with such welcoming staff. We booked the corner King Suite with the City view, and it did not disappoint! The bathtub by the giant windows overlooking downtown Phoenix made for an unforgettable experience!
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Leslie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience and I would stay there again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you so much for allowing me to check in early!
Stayed 3 nights in Oct 2024

10/10 Excellent

Michael

Stayed 1 night in Oct 2024

10/10 Excellent

Rickianna

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in Oct 2024

10/10 Excellent

Brenda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great
Stayed 2 nights in Oct 2024

10/10 Excellent

PATRICK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff definitely made it.
Stayed 3 nights in Sep 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
This Westin needs an update
Check-in was fast and friendly. The representative had four days of experience and was a complete professional. The furniture in the room was outdated (really outdated). The closet door wouldn't shut unless you physically pulled back the metal trim blocking it. The entertainment center and nightstands were outdated, with shallow drawers. The window treatment only offered blackout curtains and no other type of curtain. Rooms need to be updated. There was no service at the pool. You had to get your drink from the bar (inside) and then walk to the pool—an average hotel at best.
Stayed 2 nights in Sep 2024

8/10 Good

Audrey

Stayed 4 nights in Aug 2024

10/10 Excellent

April

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place...staff very nice..drawback is the self parking options
Stayed 1 night in Sep 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
By far, my favorite Westin to stay at. I just feel so relaxed when I stay here.
Stayed 1 night in Sep 2024

8/10 Good

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

ROWENA

Stayed 4 nights in Sep 2024

10/10 Excellent

carri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really wonderful room. Staff is lovely and helpful. Great experience all around! Thank you!
Stayed 1 night in Sep 2024

10/10 Excellent

Chance

Liked: Cleanliness, amenities, property conditions & facilities
5 stars
Stayed 1 night in Aug 2024

10/10 Excellent

anne

Stayed 1 night in Aug 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024