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DoubleTree by Hilton Phuket Banthai Resort

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Phuket Banthai Resort

3 outdoor pools
Exterior
3 bars/lounges, 3 swim-up bars, 3 poolside bars
Point of interest
3 bars/lounges, 3 swim-up bars, 3 poolside bars

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast available
  • Pool
  • Bar
    Bar
  • Gym
    Gym
  • Parking included
    Parking included
  • Room service
    Room service

Explore the area

Map
94 Thaveewong Rd, Patong, Phuket, 83150
  • Patong Beach
    3 min walk
  • Banana Walk
    4 min walk
  • Bangla Road
    6 min walk
  • Phuket (HKT-Phuket Intl.)
    57 min drive

Room options

View all photos for Deluxe Room, 2 Single Beds, Poolside

Deluxe Room, 2 Single Beds, Poolside | Living area

Deluxe Room, 2 Single Beds, Poolside

  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 2 Single Beds, Poolside

Premium Room, 2 Single Beds, Poolside

Premium Room, 2 Single Beds, Poolside

  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom | Living area

Deluxe Suite, 1 Bedroom

  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Pool Access

Premium Room, 1 King Bed, Pool Access | Living area

Premium Room, 1 King Bed, Pool Access

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Poolside

Premium Room, 1 King Bed, Poolside

Premium Room, 1 King Bed, Poolside

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony

Premium Room, 1 King Bed, Balcony

Premium Room, 1 King Bed, Balcony

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms | Living area

Family Suite, 2 Bedrooms

  • 136 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds, Balcony

Premium Room, 2 Single Beds, Balcony

Premium Room, 2 Single Beds, Balcony

  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Single Beds, Balcony

Deluxe Room, 2 Single Beds, Balcony

Deluxe Room, 2 Single Beds, Balcony

  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Suite, 1 Bedroom, Pool Access

Premium Suite, 1 Bedroom, Pool Access | Living area

Premium Suite, 1 Bedroom, Pool Access

  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 3 Bedrooms

Family Suite, 3 Bedrooms | View from room

Family Suite, 3 Bedrooms

  • 350 sq m
  • Sleeps 9
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Poolside

Deluxe Room, 1 King Bed, Poolside

Deluxe Room, 1 King Bed, Poolside

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Poolside (Plus)

Deluxe Room, 1 King Bed, Poolside (Plus)

Deluxe Room, 1 King Bed, Poolside (Plus)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Plus)

Deluxe Room, 1 King Bed (Plus)

Deluxe Room, 1 King Bed (Plus)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Balcony (Plus)

Deluxe Room, 2 Single Beds, Balcony (Plus)

Deluxe Room, 2 Single Beds, Balcony (Plus)

  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

Patong

Located in Patong, DoubleTree by Hilton Phuket Banthai Resort is on the beach, a 3-minute walk from Patong Beach and 6 minutes by foot from Bangla Road. .This beach hotel is 1.8 mi (2.8 km) from Banzaan Fresh Market and 9.1 mi (14.6 km) from Khao Rang Park.

What's nearby

  • Patong Beach - 3 min walk - 0.3 km
  • Bangla Road - 6 min walk - 0.6 km
  • Jungceylon Shopping Center - 12 min walk - 1.0 km
  • Central Patong - 12 min walk - 1.1 km
  • Banzaan Fresh Market - 17 min walk - 1.5 km

Getting around

  • Phuket Intl. Airport (HKT) - 57 min drive

Restaurants

  • ‪Blue Saffron - ‬4 min walk
  • ‪Wine connection - ‬4 min walk
  • ‪Sak & Sa Thai Food - ‬8 min walk
  • ‪Karlsson's Restaurant & Steak House - ‬5 min walk
  • ‪The Sweet Restaurant - ‬4 min walk

About this property

DoubleTree by Hilton Phuket Banthai Resort

Stylish hotel on the shore with 3 outdoor swimming pools
DoubleTree by Hilton Phuket Banthai Resort offers 290 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Beds feature Egyptian cotton sheets and premium bedding. 42-inch LCD televisions come with digital channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This Patong hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Irons/ironing boards and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools are on site along with a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 290 air-conditioned rooms featuring minibars and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Dip into one of the 3 outdoor swimming pools or enjoy other recreational amenities, which include a 24-hour fitness center. This hotel also features complimentary wireless internet access, tour/ticket assistance, and barbecue grills.
Satisfy your appetite for lunch or dinner at The Port, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Wind down with a drink at one of the 3 bars/lounges or 3 poolside bars. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
The Port - This restaurant specializes in international cuisine and serves lunch and dinner.
Beer Bar - Onsite cocktail bar. Happy hour is offered. Open daily.
Lobby Bar - Onsite bar. Open daily.
Pool Bar - Onsite bar. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Filipino, French, German, Hindi, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: THB 470.80 for adults and THB 235.40 for children
  • 1 restaurant
  • 3 swim-up bars, 3 poolside bars and 3 bars/lounges
  • Room service available

Restaurants on site

  • The Port
  • Beer Bar
  • Lobby Bar
  • Pool Bar

Things to do

  • 24-hour fitness centre
  • 3 outdoor pools

Family friendly

  • 3 outdoor pools
  • Free cots/infant beds
  • Laundry facilities
  • Mini-fridge

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Beachfront location
  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible (may have limits)

More

  • Biodegradable drinking straws
  • No plastic drinking straws
  • No plastic water bottles
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch LCD TV
  • Digital channels

Food and drink

  • Free bottled water
  • Mini fridge
  • Minibar

More

  • Connecting rooms available
  • Electrical adapters/chargers
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for THB 1500 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately THB 470.80 for adults and THB 235.40 for children
  • Airport shuttle fee: THB 1800 per vehicle (one-way, maximum occupancy 5)
  • Airport shuttle fee per child: THB 1800 (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Banthai
Banthai Beach
Banthai Beach Kathu
Banthai Beach Resort
Banthai Beach Resort Kathu
Banthai Resort
Banthai Beach Hotel Patong
Banthai Beach Resort & Spa Patong, Phuket
Banthai Beach Resort And Spa
Banthai Beach Resort Patong
Banthai Beach Patong
Banthai Beach Resort Spa

DoubleTree by Hilton Phuket Banthai Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 447 out of 1005 reviews" "
Rating 8 - Good. 359 out of 1005 reviews" "
Rating 6 - Okay. 117 out of 1005 reviews" "
Rating 4 - Poor. 50 out of 1005 reviews" "
Rating 2 - Terrible. 32 out of 1005 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

deon

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great. The breakfast and other dining options were also great.
Stayed 1 night in Aug 2024

10/10 Excellent

Tahir

Stayed 3 nights in Aug 2024

8/10 Good

David

Rooms were not restocked ie towels, tea bags Overall very happy and would go back there again
Stayed 6 nights in Aug 2024

10/10 Excellent

Luis, Irmo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to commend and praise the staff for their incredibly genuine approach in helping and accommodating their guests. Upon arrival, I was helped out by Air and Jojo two of the most pleasant and attentive human beings one could come across. The customer service they provided is surely unparalleled and tough to match — I had some reservations about the room I received however they made sure I was extremely happy with my accommodations and managed to make sure I got a room I was comfortable with. I would like to acknowledge and once again praise their willingness, incredible attitude and disposition to go above and beyond for their guests. As someone who travels often and normally stays in very nice properties I can firmly and confidently say this has been one of the most pleasant experiences I’ve ever encountered in the hospitality/service industry even more so than some of the extremely expensive hotels I have stayed in the past. Round of applause to the Double Tree team of Phuket and a special standing ovation to Air and Jojo! Property is somewhat outdated but the staff mentioned it’s receiving a full renovation soon.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

THI ANH TRAM

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff friendly. The bathtub in my room a bit old and dirty . Areas busy with a lot restaurants and taxis. I had been charged for service fees when I checked out and not sure why. I thought when I booked I have paid everything included cleaning Service .
Stayed 8 nights in Jul 2024

10/10 Excellent

Hassan

Stayed 3 nights in Jul 2024

10/10 Excellent

Nungruthai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Jul 2024

10/10 Excellent

Abdulwasi Saleh

Stayed 1 night in May 2024

10/10 Excellent

Michael Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was amazing! Staff very friendly and very clean !
Stayed 6 nights in Jun 2024

4/10 Poor

Brian

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel looks nothing like to glitzy pictures on their advertisement. The room was stale, lights in the bathroom didn't work and the nice little tunnel under the front door was a freeway for roaches. Hilton should be ashamed to have their name on this dump.
Stayed 4 nights in Jun 2024

8/10 Good

Song

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Kashii

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, great feel and was so close to the beach and attractions. Tons of taxis salons and eating and drinking spots right in front of you! I recommend this as your go to hotel!
Stayed 4 nights in Jun 2024

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

2/10 Terrible

Abdullah

Travelled with group
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
They told us to by deposit when we checked in
Stayed 2 nights in Jun 2024

8/10 Good

shaikh mubarak

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

MAEDA

Travelled with group
Stayed 2 nights in Jun 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Jun 2024

6/10 Okay

Abu

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The hotel was okay nothing special but functional. It lacked any sort of ambience or atmosphere and inside the building seemed a bit dated and like a block of flats. The rooms were small however bathrooms were big and shower was excellent. The breakfast was good with plenty of halal options. The location is probably the best part with easy access and walkable to everywhere in Patong. The staff were okay m, they didn't have the Thai smile or usual hospitality, they didn't seem happy besides the door men.
Stayed 6 nights in May 2024

4/10 Poor

Andrew

Careful which room
Staff were lovely but my room 1141 was terrible despite being a premium room.
Stayed 10 nights in May 2024

10/10 Excellent

James Pierce

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 10 nights in May 2024

10/10 Excellent

Ho

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

cristinel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in May 2024

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 6 nights in May 2024

8/10 Good

Silethubuhle

Liked: Staff & service
The hotel is good for transit for 1 night ,it’s convenient.The check in process was smooth the stuff and everyone was get kind .The hotel is around everything ,and close to most things. However the bathrooms shower glass was not as clean and room was not properly swept .
Stayed 1 night in May 2024