4/10 Poor
robert
Travelled with partner
27 Nov 2024
Check in was a joke… clearly had no training experience and was left alone… cc card machine not working…. Blaming our cards not your fault… clearly it was in the end…. Arrived at 4.30pm to be told our pool room wasn’t ready and the male receptionist just smiled and laughed… it was going bad to worse
We get into the room…. And it smelt terribly damp and like the room has been locked up for ages…. We had to sleep with the doors open with mosquitos all around …
This was our honeymoon so extremely unwelming.
Will not be going back
Rob Clarke and Jacob Caws
robert
Stayed 3 nights in Nov 2024