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JW Marriott Phuket Resort & Spa

5.0 star property

Photo gallery for JW Marriott Phuket Resort & Spa

3 outdoor pools, pool umbrellas, pool loungers
Private beach, white sand, sun-loungers, windsurfing
View from room
Private beach, white sand, sun-loungers, windsurfing
Property amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Breakfast available
  • On private beach
  • Pool
  • Room service

Explore the area

Map
231 Moo 3, Talang, Mai Khao, Phuket, 83110
  • Turtle Village
    ‪5 min walk‬
  • Mai Khao Beach
    ‪8 min walk‬
  • Sirinat National Park
    ‪8 min walk‬
  • Phuket (HKT-Phuket Intl.)
    ‪21 min drive‬

Room options

View all photos for Family Room, 2 Double Beds, Balcony, Garden View (Balcony)

Premium bedding, minibar, in-room safe, desk

Family Room, 2 Double Beds, Balcony, Garden View (Balcony)

  • 51 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Balcony, Garden View (Balcony)

Room, 2 Double Beds, Balcony, Garden View (Balcony)

Room, 2 Double Beds, Balcony, Garden View (Balcony)

  • 51 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Family Room, 1 King Bed, Balcony, Garden View (Balcony)

Family Room, 1 King Bed, Balcony, Garden View (Balcony)

Family Room, 1 King Bed, Balcony, Garden View (Balcony)

  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Oceanfront

Suite, 1 Bedroom, Oceanfront

Suite, 1 Bedroom, Oceanfront

  • 169 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Garden View (Balcony)

Room, 1 King Bed, Balcony, Garden View (Balcony)

Room, 1 King Bed, Balcony, Garden View (Balcony)

  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 2 Double Beds, Terrace, Ground Floor (Ground Floor)

Premium bedding, minibar, in-room safe, desk

Family Room, 2 Double Beds, Terrace, Ground Floor (Ground Floor)

  • 51 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Pool Access, Pool View (Ground Floor)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Pool Access, Pool View (Ground Floor)

  • 63 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Pool Access, Pool View (Ground Floor)

Premium bedding, minibar, in-room safe, desk

Room, 2 Double Beds, Pool Access, Pool View (Ground Floor)

  • 63 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Royal Villa, 2 Bedrooms, Oceanfront

Royal Villa, 2 Bedrooms, Oceanfront | Property amenity

Royal Villa, 2 Bedrooms, Oceanfront

  • 340 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Family Room, 1 King Bed, Terrace, Ground Floor (Ground Floor)

Premium bedding, minibar, in-room safe, desk

Family Room, 1 King Bed, Terrace, Ground Floor (Ground Floor)

  • 63 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Garden View

Room, 1 King Bed, Balcony, Garden View

Room, 1 King Bed, Balcony, Garden View

  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Balcony, Garden View (Balcony)

Premium bedding, minibar, in-room safe, desk

Room, 2 Double Beds, Balcony, Garden View (Balcony)

  • 51 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Private Pool, Oceanfront

Suite, 1 Bedroom, Private Pool, Oceanfront | Pool

Suite, 1 Bedroom, Private Pool, Oceanfront

  • 187 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Terrace, Ground Floor (Ground Floor)

Premium bedding, minibar, in-room safe, desk

Room, 2 Double Beds, Terrace, Ground Floor (Ground Floor)

  • 63 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Terrace, Ground Floor (Ground Floor)

Room, 1 King Bed, Terrace, Ground Floor (Ground Floor)

Room, 1 King Bed, Terrace, Ground Floor (Ground Floor)

  • 62.8 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Mai Khao

Located in Mai Khao, JW Marriott Phuket Resort & Spa is on the beach, a 5-minute walk from Turtle Village and 8 minutes by foot from Mai Khao Beach. .This beach resort is 0.1 mi (0.1 km) from Sirinat National Park and 4.5 mi (7.3 km) from Splash Jungle Water Park.
View more Resorts in Mai KhaoOpens in a new window

What's nearby

  • Turtle Village - 5 min walk
  • Mai Khao Beach - 8 min walk
  • Yacht Haven Marina - 12 min drive
  • Splash Jungle Water Park - 13 min drive
  • Nai Yang Beach - 24 min drive

Getting around

  • Phuket Intl. Airport (HKT) - 21 min drive

Restaurants

  • ‪Anantara Mai Khao Phuket Villas - ‬4 min walk
  • ‪Taurus - ‬10 min walk
  • ‪Maikhao Plaza - ‬9 min walk
  • ‪Bill Bentley Pub Turtle Village - ‬5 min walk
  • ‪Kindee Restaurant - ‬4 min drive

About this property

JW Marriott Phuket Resort & Spa

Luxury resort on the beach, with 3 outdoor pools
JW Marriott Phuket Resort & Spa offers 262 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 37-inch LCD televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A private beach, an outdoor tennis court, and complimentary bicycles are featured at the resort. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a spa tub, a steam room, and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Spa has 16 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 262 air-conditioned rooms featuring refrigerators and minibars. 37-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional features at this resort include complimentary wireless internet access, concierge services, and an arcade/game room. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 500 meters.
Enjoy Italian cuisine at Cucina, one of the resort's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 3 bars/lounges, or 3 poolside bars. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, limo/town car service, and dry cleaning/laundry services. Event facilities at this resort consist of a conference center and 10 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Cucina - Overlooking the ocean and pool, this restaurant specializes in Italian cuisine and serves dinner only.
Andaman Grill - This beachfront steakhouse specializes in seafood and serves dinner only. Reservations are required. Open daily.
JW Cafe - Overlooking the ocean and pool, this restaurant specializes in international cuisine and serves breakfast only. Reservations are required. Open daily.
Ginja Taste - This beachfront restaurant specializes in Thai cuisine and serves dinner only. Reservations are required. Open daily.
Benihana - This restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.
24-hour room service is available.

Languages

Arabic, Chinese (Mandarin), English, German, Hindi, Japanese, Korean, Russian, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free local area shuttle up to 500 metres
  • Limo/town car service
  • Shopping centre shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: THB 1059.3 for adults and THB 529.65 for children
  • 5 restaurants and 1 coffee shop/cafe
  • 3 poolside bars, 3 bars/lounges, 1 beach bar and 1 swim-up bar
  • 24-hour room service

Restaurants on site

  • Cucina
  • Andaman Grill
  • JW Cafe
  • Ginja Taste
  • Benihana

Things to do

  • 24-hour fitness centre
  • 3 outdoor pools
  • Fitness classes
  • Arcade/games room
  • Beach volleyball
  • Beach yoga
  • Cycling
  • Bike parking
  • Bike storage
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Kayaking
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Sailing
  • Shopping
  • A hot tub
  • Steam room
  • Table tennis
  • Tennis
  • Windsurfing
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/games room
  • Children's games
  • Children's pool
  • Children's toys
  • Free area shuttle
  • Free children's club
  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Playground
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Pushchair
  • Water slide

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms - 10

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beachfront location
  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bath
  • Lift
  • Grab bar in bath
  • Handrails in stairwells
  • Height-adjustable showerhead
  • In-room accessibility
  • Low-height view port in door
  • Raised toilet seat
  • Roll-in shower
  • Step-free path to entrance
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)
  • Wheelchair-width doorways

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 37-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 1900.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately THB 1059.3 for adults and THB 529.65 for children
  • Airport shuttle fee: THB 1650 per vehicle (one-way, maximum occupancy 2)
  • Rollaway bed fee: THB 1900.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
Children under 12 years old are not allowed in the swimming pool without adult supervision
Children under 12 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

JW Marriott Phuket
JW Marriott Phuket Resort
JW Marriott Phuket Resort Thalang
JW Marriott Phuket Thalang
JW Marriott Resort Phuket
Phuket JW Marriott
Phuket JW Marriott Resort
Jw Marriott Mai Khao
Jw Marriott Phuket Hotel Mai Khao
JW Marriott Phuket Resort & Spa Mai Khao
Jw Marriott Phuket Resort And Spa
Marriott Phuket
Phuket Marriott
JW Marriott Phuket Resort Mai Khao
JW Marriott Phuket Mai Khao
JW Marriott Phuket Resort Spa

JW Marriott Phuket Resort & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 623 out of 898 reviews
Rating 8 - Good. 193 out of 898 reviews
Rating 6 - Okay. 48 out of 898 reviews
Rating 4 - Poor. 18 out of 898 reviews
Rating 2 - Terrible. 16 out of 898 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel condition is bit disappointing for a JW brand. Good kids club activities.
Stayed 2 nights in Oct 2024

10/10 Excellent

Avtar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptionally nice cooperative staff. Limited walkable beach area
Stayed 1 night in Oct 2024

10/10 Excellent

Rajesh, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a fantastic property. We had planned to do so much during our visit to Phuket. But the property was so great, we ended up doing ‘nothing’ for one day. The staff took care of us with everything we needed. The breakfast selection was amazing (almost to the point of overwhelming - in a good way..) The beach was amazing. It was a great place if you want some peace and quiet and relax.
Stayed 3 nights in Oct 2024

8/10 Good

Esra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Everything is amazing, we love it.
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2024

10/10 Excellent

Javier

Stayed 2 nights in Sep 2024

8/10 Good

Gilla

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the airport. Staff was very kind. Food was delicious.
Stayed 3 nights in Aug 2024

10/10 Excellent

William

Liked: Amenities
Staff is best worldwide Landscape is magnificent All hardscape wonderful Food and dining choices A Less satisfied? Very minor, only 1 - room service food below standard and incomplete order delivery. Overal 5 stars and thank you so much
Stayed 9 nights in Sep 2024

10/10 Excellent

Talhata Dayang Norasmah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall our stay was marvellous, the food, the service, the place...was amazing!!
Stayed 6 nights in Sep 2024

8/10 Good

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was okay. It was terrible weather (which I don’t blame the hotel for at all). But the beach had rubbish washed up on the shore and the undercover areas were all slippery as they didn’t have great drainage from the rain. It wasn’t a 5 star hotel experience. I get it’s a developing country but I’ve had better hotel experiences in Vietnam for example. I’m sure the pool area etc. would make up for any short comings had we had nice weather.
Stayed 5 nights in Sep 2024

10/10 Excellent

Rina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are looking for a place to have a good time, without the craziness of party crazy Phuket, but still want to join the party at your own pace and time, this is the place just 10 minutes away from the Airport and 40 minutes from old Phuket (most of it due to traffic), the facilities are well kept service was good as well as the food especially the Italian Restaurant, the stuff was extremely friendly and welcoming. do doubt one of the best part of our trip.
Stayed 3 nights in Aug 2024

10/10 Excellent

Sam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel with fantastic staff. Definitely be staying when we come back to phuket
Stayed 4 nights in Sep 2024

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Isaac, Lighthouse Point

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely helpful and very supportive ESPECIALLY ANITA at the front desk…MARRISA was very helpful on my departure!!
Stayed 5 nights in Sep 2024

10/10 Excellent

Rushil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Kar Yan Peggy

Travelled with family
Impeccable level of service, well maintained rooms and facilities.
Stayed 4 nights in Aug 2024

4/10 Poor

Luke

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff were generally good, however we were approached multiple times by sales staff who attempted to book us in for a timeshare presentation
Stayed 2 nights in Aug 2024

2/10 Terrible

Shin Chul

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The service and facilities at the JW did not match the brand's reputation. While it's understandable that the facilities may be outdated due to the age of the hotel, the shower drain was blocked, causing water to not drain properly. It wasn't fixed until after 2 AM, resulting in a terrible state for the bathroom and preventing us from getting any sleep until late into the night. No one offered an apology the following day. This experience was very disappointing.
Stayed 1 night in Aug 2024

10/10 Excellent

Sahar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the staff, very accommodating and polit. The hotel surrounding is beautiful, love the whole experience
Stayed 2 nights in Aug 2024

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone went up and beyond to make our trip memorable. Thank you
Stayed 7 nights in Aug 2024

10/10 Excellent

Erica

Stayed 1 night in Jul 2024

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities
موظفين رائعين
Stayed 5 nights in Jul 2024

10/10 Excellent

Rose

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were absolutely amazing! Friendly, personal without being overbearing. Plenty of water at all times. amazing breakfasts and fabulous service always. The beach is very clean and quiet too.
Stayed 10 nights in Jun 2024

10/10 Excellent

Sarah, Blue Ash

Travelled with partner
Excellent property and facilities!
Stayed 7 nights in Jul 2024

10/10 Excellent

Sunanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a quiet getaway for couples... and also great for families with children.
Stayed 3 nights in Jul 2024