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Naina Resort & Spa

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Naina Resort & Spa

Outdoor pool, pool umbrellas, pool loungers
Grand Deluxe Room | Terrace/patio
Villa 3 bedroom | Living area
Front of property
Villa 3 bedroom | Bathroom

Reviews

7.4 out of 10

Good

Popular amenities

  • Hot tub
  • Pet-friendly
  • Bar
  • Pool
  • Spa
  • Gym

Explore the area

Map
2/58 Sainumyen Road, Patong Beach, Patong, Phuket, 83150
  • Nanai Road
    2 min walk
  • Patong Hospital
    8 min walk
  • Royal Paradise Night Market
    12 min walk
  • Phuket (HKT-Phuket Intl.)
    58 min drive

Room options

View all photos for Villa 3 bedroom

Villa 3 bedroom

Villa 3 bedroom

  • Sleeps 6
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 36 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room

Superior Room

Superior Room

  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room

Family Room

Family Room

  • 48 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Grand Deluxe Pool Access

Grand Deluxe Pool Access

Grand Deluxe Pool Access

  • 48 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Room

Standard Room

Standard Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Grand Deluxe Room

32-inch LCD TV with cable channels, TV

Grand Deluxe Room

  • 48 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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Aerial view

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includes taxes & fees
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About the area

Patong

A stay at Naina Resort & Spa places you in the heart of Patong, within a 15-minute walk of Patong Beach and Bangla Road. .This family-friendly hotel is 3.7 mi (5.9 km) from Karon Beach and 6 mi (9.6 km) from Kamala Beach.

What's nearby

  • Banzaan Fresh Market - 12 min walk
  • Patong Beach - 13 min walk
  • Bangla Road - 14 min walk
  • Jungceylon Shopping Center - 17 min walk
  • Kalim Beach - 8 min drive

Getting around

  • Phuket Intl. Airport (HKT) - 58 min drive

Restaurants

  • ‪Patong Corner Bar - ‬7 min walk
  • ‪Eddiez Nutrition Station - ‬8 min walk
  • ‪Sea Food Thai Food ป่าตอง - ‬8 min walk
  • ‪ก๋วยเตี๋ยวต้มยำไข่หวาน - ‬2 min walk
  • ‪Eat 24 Restaurant Phuket - ‬3 min walk

About this property

Naina Resort & Spa

Family-friendly hotel with 2 spa tubs and a full-service spa
Naina Resort & Spa offers 120 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. 32-inch LCD televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 spa tubs are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision. Guests under 12 years old are not allowed in the swimming pool, fitness facility, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Ton Khaw Spa has 3 treatment rooms including rooms for couples. Services include sports massages, Swedish massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 11 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Make yourself at home in one of the 120 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 spa tubs, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride on the shuttle (surcharge), which operates within 10 km.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Naina Resort & Spa has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free extended parking on site
  • Motorhome/coach/lorry parking (free) on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge) up to 10 km
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service
  • Shopping centre shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: THB 150-400 for adults and THB 75-200 for children
  • 1 restaurant
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Things to do

  • 2 hot tubs
  • Access to nearby outdoor pool
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Access to nearby outdoor pool
  • Babysitting (surcharge)
  • Children's pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Beach towels
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels

Food and drink

  • Free bottled water
  • Fridge

More

  • Access via exterior corridors
  • Desk
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of THB 300 per pet, per night
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for THB 1000.0 per night
Cribs (infant beds) are available for THB 1000.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: THB 2000 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately THB 150 to 400 for adults, and THB 75 to 200 for children
  • Airport shuttle fee: THB 1300 per vehicle (one-way)
  • Pet fee: THB 300 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged
  • Crib (infant bed) fee: THB 1000.0 per night
  • Rollaway bed fee: THB 1000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 12 years old are not allowed in the swimming pool, fitness facility, or spa tub, while guests under 12 years old are only allowed in the swimming pool, fitness facility, and spa tub with adult supervision
Guests under 12 years old are not allowed in the spa, and guests under 11 years old are only allowed with adult supervision

Property is also known as

Naina Resort Patong
Dolphin Hotel Phuket Kathu
Dolphin Phuket
Dolphin Phuket Kathu
Phuket Dolphin
Nai Na Resort Patong
Nai Na Resort
Nai Na Patong
Nai Na
Nai Na Resort & Spa Patong, Phuket
Naina Patong
Naina Resort
Naina Resort & Spa Patong Phuket
Naina Resort & Spa Patong
Nai Na Resort Spa
Naina Resort Kathu
Naina Kathu
Naina Resort Spa

Naina Resort & Spa Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 65 out of 290 reviews" "
Rating 8 - Good. 122 out of 290 reviews" "
Rating 6 - Okay. 62 out of 290 reviews" "
Rating 4 - Poor. 28 out of 290 reviews" "
Rating 2 - Terrible. 13 out of 290 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Joanne

Disliked: Staff & service
Stayed 9 nights in Jun 2024

4/10 Poor

Antoinette

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property needs an update, nothing compared to the photos. Nothing works!! Definately not what i expected from the photos very disappointed.
Stayed 11 nights in Dec 2023

10/10 Excellent

Khaled

4/10 Poor

Mark

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
My girlfriend and i stayed here and we was very disappointed. We immediately noticed the air-conditioning was bad and the toilet wasn't flushing (no water connected) we told the room and they fixed the toilet but said the air-conditioning needs time to work.. i know very well thats not the case but waited anyway, after being told 9 times to wait 15 minutes i complained (had people in and out the room when we just wanted to relax and take a cold shower and enjoy the cool air) they finally change our room to another but that room had a lot of damage in it. I feel i should have not paid for this stay it was horrible. Also for some smart reasons they're growing rice outside the rooms and near the pond/bar restaurant. This brought a massive amount of mosquitoes in the rooms and around the area, you couldn't sit outside and enjoy the seating area. If you like quiet i would avoid it has a tahi kickboxing stadium on its grounds behold half of the rooms. Lucky it was notnin use on a Sunday so we didn't hear anything but its so close you wouldn't get any peace and quiet. The staff was very rude and very unhelpful. They upset my girlfriend too (she is thai, and they was rude to her a few times when trying to resolve the room issue) avoid this place and its bad staff
Stayed 1 night in Apr 2023

10/10 Excellent

Rojeh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location in heart of Patong. Very calm and clean and relaxing place. Highly recommend. The rooms are clean daily and staff is helpful and friendly.
Stayed 17 nights in Dec 2022

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
It is a hotel that has clever angled photos. The reality is not as good as the photos suggest. The hotel is situated far from the beach and the pool is on the edge of a busy parking lot with urban hovels surrounding the property. The rice paddy photos are seasonal. Out of season the property just has mud pits in front of the rooms and throughout the site.
Stayed 2 nights in Dec 2022

6/10 Okay

TAN HONG HONG

Stayed 1 night in Mar 2022

8/10 Good

Dean

Stayed 2 nights in Dec 2021

6/10 Okay

Csaba

Travelled with family
Stayed 10 nights in Sep 2021

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great stay!
Loved it here! Just under 2 weeks, had a deluxe pool view room, but bathroom was very dark so couldn’t see in the wardrobe... Perfect location for everything (if you do the trips normally you’ll get picked up last and dropped home first) The Thai Boxing Stadium is on site and provided 1-1 Muay Thai training lessons and watch the fighting (do the VIP seating) Pool was clean and always nice temperature, the breakfast was standard and open early so you could eat before any trips! Would definitely recommend!
Stayed 10 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was inexpensive to stay at but I found it to be fine. The boxing gym next door had fight nights on and there wasn't any noise and we were in the part of the hotel directly next door. The only problem was that the air con leaked but after the first night we put the garbage under it to catch the water and then all was ok it only leaked for a short amount of time once each night. We didn't go to breakfast, but happy hour was good. Staff are very friendly. It is about a 15 min easy walk to Juncelyon Bangala Road and the Beach. Would definitely stay there again.
Stayed 8 nights in Feb 2020

6/10 Okay

Georgia

Disliked: Property conditions & facilities
Noisy room
To much noise from the air condition. We could not sleep
Stayed 17 nights in Feb 2020

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 16 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 13 nights in Feb 2020

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness
Nice hotel, communication difficult
Hard to communicate with majority of the staff made simple requests difficult Room was nice, pool only shallow
Stayed 7 nights in Dec 2019

8/10 Good

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This was a lovely spacious hotel room; it had everything you could possibly need in the room, even umbrellas. We also had a microwave, which was a good addition, my partner and I loved that we were able to warm up our food. On our arrival we did notice some mosquitos. Location was great if you liked Muay Thai, because the boxing ring was literally on the doorstep of the hotel. The hotel was in a great area in terms of shops and street food. The walk to Bangalore road/main shops etc. was a 15-20 minute walk. The only complaint we had was the shower and water in the bathroom not working, a few times we went to have a shower and no water coming out, and when it did it came out it was cold and very slow (no power), we then tested the taps and shower and the same thing happened. We called reception and they sent a repair/maintenance man, not quite sure if we should call him a maintenance man, because he switched the tap on and off and said it was working and left, no water pressure was checked or an attempt to try and fix it. The swimming pool facilities were great and snacks were available to purchase. We did find the deposit fee to be quite expensive compared to other hotels we stayed at in Thailand.
Stayed 4 nights in Nov 2019

4/10 Poor

Terry

Travelled with family
Disliked: Staff & service
Wont recommnend
The first day we arrived there was no one to help with bags. No lifts and if you are above average in height goodluck with the shower. Breakfast on the first day was shocking had to call the manager and ask if she would be happy if she was eating there. 2 people helping 1 was making omlettes for 10 people. The food buffet was empty and only after complaining did they fill it up. The 2nd day was better but maybe cause we were there at 7am
Stayed 3 nights in Dec 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Staff & service
The guy that transported us to patong beach was very rude. Not being helpful at all. Our room smell musty, not clean. Lighting was bad. Need more lighting in room and a mirror at the table.
Stayed 3 nights in Nov 2019

6/10 Okay

karrah

Disliked: Cleanliness, property conditions & facilities, room comfort
We got what we paid for
The resort appeared beautiful from the outside with a stunning pool but I was shocked with the quality of the rooms. We arrived late and slept on the most uncomfortable hard bed. There were also loud carts that passed by our patio all night. We requested to switch rooms the next day. At the front desk we explained the noisy night we had and the two ladies were just talking amongst themselves. I said “hello can you please listen to us”. It was very disrespectful. We got to our new room & the bed was comfier. We were told housekeeping would fix the bed. However, I was shocked that both rooms had no soap to wash our hands with. We had to use the shower gel they provided. We also thought it was odd how we went to the front desk to ask for water and they couldn’t just charge it to the room. They walked with us back up to the room to make sure we would pay.
Stayed 2 nights in Nov 2019

8/10 Good

Michelle

Liked: Room comfort
Zen living experience
Room was great, a little bit older but still really nice and spacious. It was nice to have robes and slippers, as well as beach towels and a beach bag. The place is very beautiful. There is also a free shuttle to Patong beach which was great!
Stayed 2 nights in Nov 2019

6/10 Okay

James

Liked: Cleanliness
Not professional
Not a bad place to stay, clean room, staff at front desk is overwhelmed by so many guests, we we’re suppose to have breakfast buffet when we checked in but the next day we we’re told that it wasn’t included., we had to argue with front desk for about 40 minutes & they finally told us to go ahead go and eat for that day, then Hotels.com told me later after so many messages back & forth with hotel staff that our stay did not include breakfast..but when we checked in they said it was included so did my paperwork. Muay Thai gym is right next door so got a workout in but after bitter experience with hotel hotel staff being unprofessional I wouldn’t be staying at this place again.
Stayed 6 nights in Nov 2019

6/10 Okay

Verified traveller

Travelled with group
Took a long to to check in as, there was a few customers arguing about being over charged. Also any extra services I.E taxis where double the price then outside the hotel resort
Stayed 2 nights in Nov 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service
Stayed 2 nights in Oct 2019

8/10 Good

CHI KWONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm stay
It’s a very nice hotel comparing with highly attractable price. It’s very quiet, clean and comfortable resort. They provide very good massage too! New staffs in front desk should be trained better.
Stayed 7 nights in Jun 2019

8/10 Good

Bilal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little hotel in Patong
Great facilities ok location and great staffs
Stayed 1 night in May 2019