With a stay at Phoenix Grand Hotel, you'll be centrally located in Patong, steps from Bangla Boxing Stadium and Jungceylon Shopping Center. .This spa hotel is 0.1 mi (0.2 km) from Banzaan Fresh Market and 0.8 mi (1.3 km) from Bangla Road.
What's nearby
Bangla Boxing Stadium - 1 min walk - 0.1 km
Jungceylon Shopping Center - 2 min walk - 0.2 km
Banzaan Fresh Market - 3 min walk - 0.3 km
Bangla Road - 5 min walk - 0.5 km
Patong Beach - 10 min walk - 0.8 km
Getting around
Phuket Intl. Airport (HKT) - 57 min drive
Restaurants
Kuwait Restaurant (مطعم الكويت) - 2 min walk
Amena Burger - 3 min walk
Chang Club - 1 min walk
สตาร์บัคส์ - 2 min walk
Pakarang Seafood - 2 min walk
About this property
Phoenix Grand Hotel
Central Patong hotel connected to a shopping center, steps from Bangla Boxing Stadium
Phoenix Grand Hotel offers 116 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Accommodations offer separate sitting areas. 40-inch LCD televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, slippers, bidets, and complimentary toiletries.
This Patong hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and in-room massages can be requested.
Recreational amenities at the hotel include an outdoor pool.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Thai massages and massages. The spa is open daily.
Make yourself at home in one of the 116 air-conditioned rooms featuring refrigerators and minibars. Rooms have private balconies. 40-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and bidets.
Relax at the full-service spa, where you can enjoy massages. Additional features at this hotel include complimentary wireless internet access and tour/ticket assistance.
Satisfy your appetite for lunch, dinner, or brunch at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
Room service (during limited hours) is available.
Languages
English, Thai
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free offsite parking
Street parking available
24-hour airport pick-up shuttle on request for a surcharge
Free self parking on site
Food and drink
Daily buffet breakfast available 7 AM to 10:30 AM for a fee: THB 250 per person
A restaurant
Things to do
Full-service spa
Outdoor pool
Family friendly
In-room refrigerator
Laundry facilities
Outdoor pool
Soundproofed rooms
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Tour and ticket assistance
Business services
Computer station
Outdoors
Pool loungers
Pool umbrellas
Rooftop terrace
Full-service spa
In-room massages
Spa open daily
Thai massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Bidet
Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower
Slippers
Soap
Toilet paper
Towels provided
Entertainment
40-inch LCD TV with cable channels
Food and drink
Coffee/tea maker
Electric kettle
Free bottled water
Limited room service
Minibar
Refrigerator
More
Air conditioning
Desk
Laptop workspace
Phone
Safe
Separate sitting area
Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for THB 1000.0
Cribs (infant beds) are not available
Payment types
Important information
Optional extras
Fee for buffet breakfast: approximately THB 250.00 per person
Airport shuttle fee: THB 1200 per vehicle
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
We should mention
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Property is also known as
Phoenix Grand Hotel Kathu
Phoenix Grand Kathu
Phoenix Grand Hotel Patong
Phoenix Grand Patong
Phoenix Grand
Phoenix Grand Hotel Hotel
Phoenix Grand Hotel Patong
Phoenix Grand Hotel Hotel Patong
Phoenix Grand Hotel Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
siness | Solo
Clean rooms. Super clean beds and sheets. Small but comfortable. The location is good. Can grab drinks and good burgers hotel on ground floor.
Such a pretty hotel, the quality of service is second to none.. very friendly staff, always smiling and helpful.
Get on board, you will not be disappointed.
Kind Regards,
Steve - Perth Australia
Good location
Clean and quiet
Good air conditioning
Verified traveller
Stayed 8 nights in Sep 2019
8/10 Good
Verified traveller
1 Aug 2019
Liked: Cleanliness, staff & service
The only good thing about the Phoenix Grand is that the room was spacious and had a great view. The let down was the neglected common areas. The place felt Like a backpackers hostel. Doors were slammed through the night and on many occasions people were screaming in the common areas in the early hours of the morning. I had the buffet breakfast twice in 13 days as they did not have much variety. There are other places down the road serving better breakfast for similar price. This could be a great hotel if it was better maintained which would hence attract a better clientele. I cannot fault the position as it is literally around the corner from the Banzaan Market, Jungceylon shopping centre and only a short stroll to Bangla Road and Patong beach.
Verified traveller
Stayed 13 nights in Jul 2019
6/10 Okay
sudip
25 July 2019
Good location for price
Very good location comfortable bed & clean room
Breakfast very average - pool dirty & broken couldnt use - shower needs updating as door wouldnt fully close was ok for price
Great location, rooftop pool on the 9th floor was nice and refreshing, breakfast was average but room was clean and comfortable. Very good value of money.
Good location, not too close to the Bangla Road so it is not noisy but not too far from the beach (about 15 min walk). The only complain is that they have the policy that if you damage or lost towels you have to pay but the problem is that when the clean the room they took out 2 towels and only replace 1 and when we call front desk to complain they said that we lost the towel and want us to pay. We have to spend time to explain to them and finally they did not charge but we have to count the towels every single day to make sure they replace the same number of towels they took. Another problem is that they provide only 1 key and you need that key in the slot for electricity to work and it is very inconvenient if one person want to go out and one person want to stay in the room. We ask for additional key and they said it will cost 500 baht (about $18 dollar with is almost the same price of 1 night) so it is ridiculous. Also, it is very easy to forget the key in the room when you walk out and the door automatically slam shut.
It was just super super super basic, the design of the bathroom was not very thoughtful. The aircon is the worse as it can be roaring through either at nights or day time. Front desk staffs attitude was just so so.
So will not really recommend this hotel to people At All.
It's very comfy place to stay close to everything in the heart of patong the swimming pool has awesome views in general I'm happy with the place and my next visit I'm going to stay there again .
Very good for the price. Close to everything. You can walk to the bar area and the beach. It is also located next to a mall. Quiet and clean room. I would not complain for this price.
Verified traveller
Stayed 4 nights in Apr 2019
8/10 Good
Verified traveller
Travelled with partner
28 Mar 2019
Liked: Cleanliness, staff & service
Could benefit from a better pool schedule and pool needs better maintenance.
Hotel is simple but in perfect location at the end of Bangala road. Quiet enough to enjoy but close enough to everything. Be careful renting motorbike from the place just outside the hotel as they are a bit cheeky and kept our deposit over a minor scratch that we did not do. Lesson learnt.
Caitlin
Stayed 2 nights in Feb 2019
8/10 Good
Verified traveller
Travelled with group
19 Dec 2018
Liked: Cleanliness, staff & service
Lovely stay, girls at the front desk in the afternoon were great!!! :)
We were moved to their sister hotel the Mirage upon our arrival as the Phoenix Grand was fully booked. I found this absurd cos we booked it in advance. The stay @ Mirage Hotel was "ok" but there was a stench from the toilet but happily moved us back to Phoenix Grand the next day
Location: convenient, just find Patong (Bangla ROad) Boxing Arena. Surrounded by eateries (a local fresh market called Banzaan) with a weekend night market
A lot of convenience shop i.e 7-11, 77 mart, 99 mart
Opposite Bangla road
And 100 m away from Jungceylon Mall
Service: receptionists are very friendly, helpful, honest
We checked out at 12 noon but helped to offer us concierge service and shower (towel provided) at no cost as our shuttle to airport (250 baht per person) was at 6pm
Breakfast: so so, but it is cheap enough to preBOOK during booking as many other on the spot Buffet Breakfast will cost you 200 baht per person (we paid an approximate 160 baht for 2 persons per day)
Cleanliness: clean toilet and room
only improvement is towel - need to be clear of washing detergent/ chemicals
bed sheets: can see stains
Bed: a king size bed, good quality with 2 pillows, above the normal standard of a budget hotel
Price: worth what you paid for
Overall: recommended as location and services are great