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ASHLEE Heights Hotel Patong

4.0 star property

Photo gallery for ASHLEE Heights Hotel Patong

Outdoor pool
Cafe
Business centre
Two Bedrooms Family Suites | Private kitchenette
Deluxe King Bed

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Breakfast available
  • Room service
  • 24/7 front desk

Explore the area

Map
160/36, Phang Mueng Sai Kor Road, Soi, Nanai Ruamjai (Nanai Soi 8), Patong, Phuket, 83150
  • Nanai Road
    ‪5 min walk‬
  • Simon Cabaret
    ‪9 min walk‬
  • Patong Beach
    ‪11 min walk‬
  • Phuket (HKT-Phuket Intl.)
    ‪59 min drive‬

Room options

View all photos for Superior King Bed

View from room

Superior King Bed

  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Triple Room

Premier Triple Room

Premier Triple Room

  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedrooms Family Suites

Two Bedrooms Family Suites | In-room dining

Two Bedrooms Family Suites

  • 94 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Twin Bed

Minibar, in-room safe, desk, blackout curtains

Superior Twin Bed

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe King Bed

Deluxe King Bed | View from room

Deluxe King Bed

  • 39 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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About the area

Patong

When you stay at ASHLEE Heights Hotel Patong in Patong, you'll be near the beach, within a 15-minute walk of Patong Beach and Jungceylon Shopping Center. .This hotel is 1.3 mi (2.1 km) from Bangla Road and 2.3 mi (3.8 km) from Karon Beach.

What's nearby

  • Simon Cabaret - 9 min walk
  • Patong Beach - 11 min walk
  • Jungceylon Shopping Center - 12 min walk
  • Banzaan Fresh Market - 14 min walk
  • Bangla Road - 15 min walk

Getting around

  • Phuket Intl. Airport (HKT) - 59 min drive

Restaurants

  • ‪Koola Bar - ‬4 min walk
  • ‪Cheer's Bar - ‬3 min walk
  • ‪Phuket Cafe - ‬3 min walk
  • ‪Cheap Thai & Seafood - ‬3 min walk
  • ‪Lawoe Club - ‬2 min walk

About this property

ASHLEE Heights Hotel Patong

Hotel with free parking, near Patong Beach
ASHLEE Heights Hotel Patong offers 77 air-conditioned accommodations with minibars and safes. 32-inch LCD televisions come with cable channels. Bathrooms include bathtubs with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with slippers, designer toiletries, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

An outdoor pool and a children's pool are on site.
Make yourself at home in one of the 77 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access and tour/ticket assistance.
Satisfy your appetite for lunch or dinner at Citrus Cafe, a restaurant which specializes in Thai cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Citrus Cafe - This restaurant specializes in Thai cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: THB 450 for adults and THB 225 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Citrus Cafe

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Business services

  • 24-hour business centre

Outdoors

  • Terrace

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains

Bathroom

  • Bath
  • Bidet
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (31 December) Gala Dinner per adult: THB 4400
  • New Year's Eve (31 December) Gala Dinner per child: THB 2200 (from 3 to 11 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately THB 450 for adults and THB 225 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property

Property is also known as

Citrus Heights Hotel Patong
Citrus Heights Patong
Citrus Patong
Citrus Heights Patong Hotel By Compass Hospitality Phuket
ASHLEE Heights Patong Hotel
ASHLEE Heights Hotel
ASHLEE Heights Patong
ASHLEE Heights
The ASHLEE Heights Patong, Phuket
The ASHLEE Heights Patong Hotel & Suites Phuket
The ASHLEE Heights Patong Hotel Suites

ASHLEE Heights Hotel Patong Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 109 out of 461 reviews
Rating 8 - Good. 196 out of 461 reviews
Rating 6 - Okay. 99 out of 461 reviews
Rating 4 - Poor. 31 out of 461 reviews
Rating 2 - Terrible. 26 out of 461 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Cesar

Liked: Cleanliness, staff & service
To many foreigners party goers yelling and talking loud , when they leave and come back from party
Stayed 4 nights in Aug 2024

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It was good but not great the bedsheets had a distinct smell to it like wet clothes.
Stayed 5 nights in Jul 2024

6/10 Okay

Katie

Just ok
No happy hour at the pool like advertised. Halls and elevator a bit dingy. Room was made up each day but bar not restocked. Water was free. Lobby and coffee shop were nice but if I had to do it over again I would skip Patong and Phuket all together
Stayed 5 nights in Feb 2024

2/10 Terrible

Clare

Stayed 4 nights in Sep 2023

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were well presented, the staff was friendly, and a short stroll over the bridge into the markets and Hard Rock Cafe (3 mins) and down to the beach (10 / 12 mins).
Stayed 11 nights in Apr 2023

8/10 Good

nattiya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent room and helpful friendly staff
Stayed 6 nights in Jan 2022

6/10 Okay

Mariaha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was perfect to get to everything and anything. Buffet breakfast didn’t have much of a variety, neither did the room service menu. Some staff were very very friendly, while others didn’t care much for guests.
Stayed 4 nights in Feb 2020

4/10 Poor

MAMAS

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Jan 2020

8/10 Good

Newbie, California

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious room with some conveniences in room like an washer/dryer combo in room. Like most places the mattresses are hard and a bit low to the ground.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was very clean and in good repair. Staff are very helpful and friendly (despite the language barrier). Breakfast is not exactly to western tastes in many cases, but egg station is good. Pool is small and not many sun beds, there was also many "reserved" with towels for much of the day, which could do with addressing. Overall a good hotel in decent location
Stayed 10 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Really need to improve the breakfast buffet with more choices.
Stayed 14 nights in Dec 2019

6/10 Okay

Donald

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
No Frills, but Clean and Affordable.
Stayed for a week over Christmas holidays. This is a no frills hotel with a decent location far enough from the action for a little quiet but only close enough to walk to everything. The rooms are big and clean. The rooftop pool is nice, not as fancy as the pictures make it seem. There is a bar up there but it's small and not really like a bar. The service was strange. We traveled from the US which took us about 2 days with a lengthy layover. We arrived at the hotel 2 hours before the check in time so they charged me 200 Baht for checking in early. I get that there are rules, but seriously.. $7 and the room was ready anyways. Not a warm welcome. I brought food home one night and didn't have a fork. I figured I could borrow one from the restaurant downstairs. They made me put down a 100 Baht deposit lol. Because of the language barrier there isn't much point in arguing these points with them but even though the staff was friendly enough it still cheapened the experience. Breakfast was good, eggs and pancakes made to order, lots of bread and fruit, wish there was bacon. I'd stay again if I couldn't find a better deal elsewhere. Walking note: The main street you have to cross to go anywhere is somewhat terrifying to cross. Not the hotels fault but worth mentioning if you're a little older or have mobility challenged.
Stayed 2 nights in Dec 2019

10/10 Excellent

Camilla, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very accommodating, the room was big, good location within walking distance of everything.
Stayed 8 nights in Dec 2019

6/10 Okay

SHAFIR

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 4 nights in Dec 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is quite ok and easy to reach for Indian food
Stayed 4 nights in Dec 2019

8/10 Good

Brittany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Nov 2019

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disappointing in overall and staff are also very rude. Especially this lady staff made our stay at this hotel terrible. Asking extra money without checking the system and behaved like we staying at her hotel for free. There are many other better options you can go for.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will come back to this hotel and i recommend to all.
Stayed 2 nights in Nov 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 15 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious and clean the staff were very helpful and pleasant
Stayed 17 nights in Sep 2019

6/10 Okay

Su

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good breakfast, friendly staff. Huge room. The only bad is have cockroach all over the room. The staff offer to change room but we worry need to start the killing again so decided not to change.
Stayed 3 nights in Oct 2019

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My wife and i loved staying at Ashlee heights, the rooms are huge and have everything you need. Easy to get to the shops and beach. The staff ate amazing, so friendly and helpful. The pool is great. We will be coming back and hopefully bringing family with us.
Stayed 14 nights in Aug 2019

8/10 Good

Kiran

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good. Located near by jungcyelon and patong beach. But little expensive.
Stayed 3 nights in Aug 2019