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ASHLEE Plaza Patong Hotel & Spa

4.0 star property

Photo gallery for ASHLEE Plaza Patong Hotel & Spa

3 outdoor pools
Serves lunch and dinner
Lobby
Deluxe King Bed | View from room
Serves lunch and dinner

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Parking included
  • Breakfast available

Explore the area

Map
34/50-57, Prachanukhro Road, Patong, Phuket, 83150
  • Patong Beach
    ‪11 min walk‬
  • Jungceylon Shopping Center
    ‪19 min walk‬
  • Bangla Road
    ‪2 min drive‬
  • Phuket (HKT-Phuket Intl.)
    ‪60 min drive‬

Room options

View all photos for Superior Twin Bed

Minibar, in-room safe, individually furnished, desk

Superior Twin Bed

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Bed

Minibar, in-room safe, individually furnished, desk

Deluxe Twin Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Bed

Deluxe King Bed | View from room

Deluxe King Bed

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family with Bunkbed

Family with Bunkbed

Family with Bunkbed

  • Sleeps 4
  • 1 Large Twin Bed and 1 Twin Bunk Bed

View all photos for Superior King Bed

Superior King Bed

Superior King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Patong

When you stay at ASHLEE Plaza Patong Hotel & Spa in Patong, you'll be near the beach, within a 5-minute drive of Patong Beach and Bangla Road. .This family-friendly hotel is 2.1 mi (3.4 km) from Karon Beach and 5.1 mi (8.3 km) from Kata Beach.

What's nearby

  • Simon Cabaret - 4 min walk - 0.4 km
  • Patong Beach - 11 min walk - 1.0 km
  • Jungceylon Shopping Center - 19 min walk - 1.6 km
  • Central Patong - 20 min walk - 1.7 km
  • Bangla Road - 2 min drive - 1.8 km

Getting around

  • Phuket Intl. Airport (HKT) - 60 min drive

Restaurants

  • ‪The Zula Phuket - Turkish, European & Thai Cuisine - ‬3 min walk
  • ‪Coffee Mania - ‬3 min walk
  • ‪ครัวไม้ไผ่ - ‬5 min walk
  • ‪Ali Baba - ‬3 min walk
  • ‪Coffee Mania House - ‬3 min walk

About this property

ASHLEE Plaza Patong Hotel & Spa

Family-friendly hotel with 3 outdoor pools and a fitness center
ASHLEE Plaza Patong Hotel & Spa offers 8 accommodations with minibars and safes. Rooms open to balconies. These individually furnished accommodations include desks. 32-inch LCD televisions come with satellite channels.

Bathrooms include showers, designer toiletries, bidets, and complimentary toiletries. This Patong hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.
Make yourself at home in one of the 8 individually furnished guestrooms, featuring refrigerators and minibars. Rooms have private balconies. 32-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature designer toiletries and bidets.
Treat yourself with massages and body treatments. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at Bistro (All Day Dining), or stay in and take advantage of the hotel's room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Bistro (All Day Dining) - This bistro serves breakfast only. A children's menu is available.
Bar Lounge - This bar serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: THB 450 for adults and THB 225 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar Lounge
  • Bistro (All Day Dining)

Things to do

  • 3 outdoor pools
  • Children's pool
  • Gym

Family friendly

  • 3 outdoor pools
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Massage
  • Spa treatment rooms

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 800.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (31 December) Gala Dinner per adult: THB 1200
  • New Year's Eve (31 December) Gala Dinner per child: THB 600 (from 4 to 11 years old)
  • Gala Dinner on 24 January per adult: THB 500
  • Gala Dinner on 24 January per child: THB 300 (from 4 to 11 years old)
  • Gala Dinner on 25 January per adult: THB 500
  • Gala Dinner on January 25 per child: THB 300 (from 4 to 11)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately THB 450 for adults and THB 225 for children
  • Rollaway bed fee: THB 800.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property

Property is also known as

Citin Plaza
Citin Plaza Hotel
Citin Plaza Patong
Citin Plaza Patong Hotel
Citin Plaza Patong Hotel & Spa By Compass Hospitality Phuket
ASHLEE Plaza Patong Hotel
ASHLEE Hotel
ASHLEE Plaza Patong
The ASHLEE Plaza Patong Hotel & Spa Phuket

ASHLEE Plaza Patong Hotel & Spa Reviews

Reviews

6.8
Rating 10 - Excellent. 49 out of 367 reviews
Rating 8 - Good. 142 out of 367 reviews
Rating 6 - Okay. 95 out of 367 reviews
Rating 4 - Poor. 45 out of 367 reviews
Rating 2 - Terrible. 36 out of 367 reviews

7.4/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

corinna

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Dirty, no hand towel, no toothbrush, no hair conditioner ,toilet plug,food so cold
Stayed 2 nights in Dec 2024

10/10 Excellent

Marc, St Albans Park

Liked: Cleanliness, staff & service, amenities
Very handy to Malin Market (1 min walk) Quiet location, clean rooms.
Stayed 10 nights in Jul 2023

6/10 Okay

Manuel Guajardo

Liked: Staff & service
The property overall Was OK. Wi-Fi connection was not the best.
Stayed 12 nights in Feb 2023

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2020

2/10 Terrible

Judy

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
It’s terrible because they can’t speak English and coominication is very hard. I have to wait for the manager to explain myself because I have problem. There is no microwave and plates to use. I don’t think that hotel is terrible nothing in there! Don’t want to come back there.
Stayed 8 nights in Mar 2020

6/10 Okay

shelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok.
It a nice hotel but the area sucks. Their food is awful. No service at the pool. The amount of motor bikes reving their engines at all hours of the night. I got mo sleep.. the staff was awesome very friendly but they need to speak more english.
Stayed 4 nights in Mar 2020

8/10 Good

Verified traveller

Stayed 16 nights in Feb 2020

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
budget friendly hotel
Good hotel close to OTop Market. Night markets close. Roof to pool doesn’t offer much shade but it’s a nice pool. Self serve laundry is cheap, 80Baht and detergent and softener provide. Decent breakfast . Beach is about a 18 minute walk.
Stayed 15 nights in Feb 2020

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The attitude of the staff are poor! They are not helpful at all! I broke a glass and asked them to replace for me at night. They didn’t respond even if I asked for three more times. In the next morning, a new glass came together with a 40b bill. Nobody say anything to you but a bill on the table. One more thing which is very ridiculous is that they fold the towels on the floor right beside the elevator. That’s the towels that all the guests use everyday. Is it a joke? I will not stay here again and I will not recommend this hotel to anybody!
Stayed 6 nights in Feb 2020

6/10 Okay

Miles

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 10 nights in Feb 2020

10/10 Excellent

Susanna Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff was very kind and helpful. Would love if pool was open later, but this is all, everything else was very good.
Stayed 4 nights in Feb 2020

6/10 Okay

Bob, Carmarthen

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
I found the air conditioning fans in the alleyway outside my balcony door extremely loud causing a lack of sleep ! also the white Silicon sealant in the shower was covered with black mould
Stayed 13 nights in Jan 2020

2/10 Terrible

m

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad service pictures on the website misleading and unimpressed not clean
Stayed 15 nights in Jan 2020

8/10 Good

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and close to everything. The market was very close by and the staff was helpful.
Stayed 4 nights in Jan 2020

2/10 Terrible

Berkant

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Do stay
Pretty bad hotel staff was rude and the pool is nothing like in the picture
Stayed 4 nights in Jan 2020

2/10 Terrible

Verified traveller

Travelled with group
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Firstly, we had roaches in our first room. We told the staff, to which they moved us to the room next door. It also had roaches.. they where in the bathroom all of the ceilings and almost every corner of the room. I have tons of photos and videos of this. We complained once again and they finally moved us to the main building. This brings me to my second point. When you book this hotel, they do not tell you that there is more then one building. The main building has all the main amenities. This isn’t a big deal to be honest. But it is one one of the buildings is full of roaches..
Stayed 5 nights in Dec 2019

10/10 Excellent

Hariz, Malaysia

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant has halal certificate from Government of Thailand. Easy access to market to buy some souvenirs.
Stayed 2 nights in Dec 2019

8/10 Good

dunia

Travelled with group
Liked: Cleanliness
Location was great. Just a few things need to be improved Not all lights in our room were working we reported it & nothing got fixed. Powerpoints weren’t working Clean hotel however they were delayed in making up our rooms daily. Our sliding door to the balcony wouldn’t open the whole way. Staff spoke very little English hard to communicate Pool was never attended at any time of the day. Not a place I’d stay at again
Stayed 9 nights in Nov 2019

4/10 Poor

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Them messed up on first night hence did not get sleep or have a room. Neither did i have wifi for the duration otherwise staff were pleasant Vikas
Stayed 8 nights in Nov 2019

4/10 Poor

Kelisha

Disliked: Cleanliness, staff & service
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Property was good staff excellent only problem no shelter on roof pool fot shade.
Stayed 8 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was truely value for money. Me and my partner stayed there for 4 nights, it was really wonderful to stay with Ashlee, cannot expect any more interms of hotel. We wish if the hotel also had tour desk to assist with the guest. We approached couple in front of the hotel, they were not great, found out later we were charged higher than the usual rates.
Stayed 4 nights in Sep 2019

6/10 Okay

Camilo

Travelled with family
The Phuket experience
The location is good , the internet does not work in the rooms and the service is not the best . The hotel is old the pool area is not very clean
Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities
Stayed 2 nights in Aug 2019