Everyone was super friendly and was willing to help out when needed. The pool area was clean and my children (7&10) enjoyed the water slide at the outdoor pool. I appreciated that every spot at the pool provided a good view of the pool so I could sit and watch my kids.
The indoor pool was nice and during the summer it was quiet. My husband and I liked winding down at the hot tub after a long day.
Very convenient location in pigeon forge. We were in the middle of everything! Free breakfast was more like a buffet. (Eggs, sausage, biscuits, sausage gravy, pancakes, cereal, bagels, toast, oatmeal, apples, juice, milk, coffee, hot chocolate).
Room service was provided everyday of your stay unless you put the no room service magnet on the outside of your door.
We stayed in a standard room. It included a mini fridge and microwave. Room was spacious enough for a family of 4. (Two adults, my kids age 7&10)