The property was beautiful. The big problem is the staff. I called the day before to I ask if we could get early check-in because we were coming out of state for a concert and had to get ready. The lady I talked to on the phone was very nice and said our room wasn’t booked the day before so we would be able to get early check-in whatever we wanted. When we got there, the guy working said that they’re not allowed to do early check-in and they are employee didn’t say that instead of accommodating us He told us to get ready for our concert in our car. I asked him if there was a restroom I could use and he said they didn’t have restrooms. I would have to go find one somewhere else then right in front of our face he let someone else get their room two hours early going to the concert and when we got back, it was 11 PM the next morning we went on the rooftop terrace, and it smelled like human pee, I almost threw up from the stench that was coming from the bushes. I don’t know if people let their dogs pee up there, but it smelled more like a drunk person was up there peeing. It is a beautiful room and it’s luxury, but I would never book it again after our experience.