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Chablé Maroma

5.0 star property

Photo gallery for Chablé Maroma

2 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
Hot tub, steam room, body treatments, aromatherapy, hot stone massages
Egyptian cotton sheets, premium bedding, free minibar, in-room safe
Exterior
Hot tub, steam room, body treatments, aromatherapy, hot stone massages

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly

Explore the area

Map
Carretera Federal Cancún - Tulum, Km. 51 Punta Maroma, Playa del Carmen, QROO, 77710
  • Maroma Beach
    ‪1 min walk‬
  • Cirque du Soleil Boutique at Vidanta Riviera Maya
    ‪10 min drive‬
  • Tres Rios Ecopark
    ‪14 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪39 min drive‬

Room options

View all photos for Treetop Pool Villa

Egyptian cotton sheets, premium bedding, free minibar, in-room safe

Treetop Pool Villa

  • 107 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Serenity pool villa

Shower, rainfall showerhead, free toiletries, hair dryer

Serenity pool villa

  • 112 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Villa, 3 Bedrooms

Presidential Villa, 3 Bedrooms

Presidential Villa, 3 Bedrooms

  • 540 sq m
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for Treetop Double Pool Villa

Treetop Double Pool Villa

Treetop Double Pool Villa

  • 107 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Jungle Pool Villa

Egyptian cotton sheets, premium bedding, free minibar, in-room safe

Jungle Pool Villa

  • 107 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Villa, 3 Bedrooms (Grand)

Presidential Villa, 3 Bedrooms (Grand) | In-room dining

Presidential Villa, 3 Bedrooms (Grand)

  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

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About the area

Playa del Carmen

With a stay at Chablé Maroma in Playa del Carmen (Maroma), you'll be within a 15-minute drive of Maroma Beach and Cirque du Soleil Boutique at Vidanta Riviera Maya. .This beach resort is 11.9 mi (19.1 km) from Quinta Avenida and 11.9 mi (19.1 km) from Playa del Carmen Main Beach.
View more Resorts in Playa del CarmenOpens in a new window

What's nearby

  • Maroma Beach - 1 min walk - 0.0 km
  • Paradise Beach - 11 min walk - 0.9 km
  • Playa Paraiso Golf Course - 7 min drive - 5.6 km
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 10 min drive - 7.1 km
  • Tres Rios Ecopark - 14 min drive - 9.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 39 min drive

Restaurants

  • ‪La Laguna - ‬10 min drive
  • ‪Snake Bar At Iberostar Maya - ‬13 min drive
  • ‪Alberca - Pool - Bar - ‬15 min drive
  • ‪Restaurante el Tapatío - ‬11 min drive
  • ‪Restaurante el Rancho - ‬13 min drive

About this property

Chablé Maroma

Luxury resort on the beach, with 2 outdoor pools
Chablé Maroma offers 70 accommodations with private plunge pools and free minibar items. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. 49-inch Smart televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and in-room massages can be requested.

A private beach and a health club are featured at the resort. 2 outdoor swimming pools are on site along with a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Treat yourself to a stay in one of the 70 individually decorated guestrooms, featuring private plunge pools and Smart televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include laptop-compatible safes and free minibar items, as well as phones with free local calls.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. This resort also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at BU´UL, one of the resort's 3 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. A complimentary local cuisine breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
A complimentary local cuisine breakfast is served each morning between 7:00 AM and 11:00 AM.
BU´UL - This beachfront fine-dining restaurant serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
RAW BAR BY BU´UL - This bar is located on the beach. Guests can enjoy drinks at the bar. Open daily.
KABAN - This poolside restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.
POOL BAR - This bar is located by the pool. Open daily.
24-hour room service is available.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured, uncovered valet parking on site
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 11:00 AM
  • 3 bars/lounges
  • 3 restaurants
  • A poolside bar
  • Couples/private dining
  • Private picnics

Restaurants on site

  • BU´UL
  • KABAN
  • POOL BAR
  • RAW BAR BY BU´UL

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Beach club
  • Beach yoga
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Health club
  • Kayaking
  • Rowing/canoeing
  • Sauna
  • Water sports equipment
  • Winery

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Living room
  • Private plunge pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Cobblestone flooring in public areas
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch smart TV with premium cable channels
  • Private plunge pool

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Electrical adapters
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 32.75 per pet, per night
Service animals are welcome, and are exempt from fees
1 total (up to 25 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2.76 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 390 per vehicle (roundtrip, maximum occupancy 5)
  • Pet fee: USD 32.75 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 7:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chablé Resort Maroma Playa del Carmen
Chablé Maroma Playa del Carmen
Chablé Resort oma l Carmen
Chablé Maroma Resort
Chablé Maroma Playa del Carmen
Chablé Maroma Resort Playa del Carmen

Chablé Maroma Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 115 out of 143 reviews
Rating 8 - Good. 14 out of 143 reviews
Rating 6 - Okay. 10 out of 143 reviews
Rating 4 - Poor. 2 out of 143 reviews
Rating 2 - Terrible. 2 out of 143 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property, amazing staff. We had a wonderful time. Thought the food and wine was a bit overpriced and seemed a little chincy to be giving away free soda and water in the room but charging a ridiculous price at lunch or dinner or the beach for the same thing, especially at this hotel price point. Honestly, I think they'd be better served by going up slightly on the price and making it an all-inclusive exclusive of alcohol.
Stayed 5 nights in Dec 2024

10/10 Excellent

Barbara, New York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning environment. Hospitality driven staff who looked after and anticipated our every need. Beautiful quiet beach. Exactly what I needed.
Stayed 6 nights in Jan 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Charles

Stayed 4 nights in Nov 2024

10/10 Excellent

Gregg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2024

10/10 Excellent

Diego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food, amazing staff, stunning property.
Stayed 4 nights in Jul 2024

10/10 Excellent

Gustavo

Stayed 1 night in Jul 2024

10/10 Excellent

Joy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Jul 2024

8/10 Good

JASON A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel está muy bien, se nota que están mejorando la administración y atención al cliente. La comida si necesita una mayor atención ya que los precios están muy altos, para la comida que te sirven que no está muy buena en general. Nosotros no tenemos problema con pagar comida cara, pero que realmente esté buena para que uno disfrute lo que está pagando.
Stayed 4 nights in May 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, better than pictures, fantastic service and wellness experience. Food is amazing too
Stayed 5 nights in May 2024

8/10 Good

Raúl Maurico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

6/10 Okay

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

8/10 Good

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful to walk through and the suite was quiet and very lovely to stay in. However, we could look at the pool suite diagonal from us so had guests been staying there, it would not have been private for either guests. Small bamboo or grass walls attached to the corner of the pools would easily solve that problem, similar to the ground suites. The staff, especially in the restaurants and around the pool, are the nicest people and we enjoyed getting to know some of them. Service was excellent throughout the resort. Be prepared for a windy beach and higher than normal costs for food and drinks except beer was more reasonable. Purchase alcohol at the airport or on your way to the resort. Overall, a wonderful place to put your feet up for awhile, guests mostly keep to themselves so this is not a party place but a place to relax and rejuvenate. The resort offers limited transportation choices which are costly so be prepared to look for alternate choices. We used the resorts transportation at $390 USD (book well in advance) and it was really nice but there are more affordable ways to get to and from.
Stayed 7 nights in May 2024

10/10 Excellent

ASHLEY

Stayed 2 nights in Apr 2024

10/10 Excellent

Helga

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Peaceful, beautiful and amazing staff
Stayed 6 nights in Mar 2024

6/10 Okay

Edgar

Travelled with family, Travelled with family and small children
Liked: Property conditions & facilities
The pool is beautiful, sadly the service at the pool ends early and then nobody is there to bring anything. I believe they need more staff and better prepare the staff to be to the level they want, at some times it felt like there was no head no leader to organize the team.
Stayed 4 nights in Feb 2024

10/10 Excellent

laurie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch everything. Very service oriented with helpful and friendly staff, lovely well maintained rooms and property, great food, great white sand beach with nearby reefs. No complaints other than a couple mornings, the folks below us used up all the hot water for the shower before us but other than that, had no issues. Very relaxing and serene setting away from the other resorts that border each other in this part of the Yucatan. At times it felt like we had the beach all to ourselves. Saw lots of wildlife on the property encouraged by the still wild areas around it - coatis, raccoons, capybaras and many different types of birds. The coatis will enter your room if you aren’t careful. I was in the bathroom for 2 minutes and left the door to the patio open and discovered one had gotten on top of the dining table in that time.
Stayed 3 nights in Feb 2024

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food at this hotel was on par with some of the nicest restaurants in downtown chicago…truly impressive (compared to Nizuc and Banyan Tree for reference ..this is many levels above in quality). This on top of the serenity of the grounds annd there villa and welcoming staff. All were absolutely exactly what you need if you are looking to unplug and hit peak relaxation.
Stayed 2 nights in Nov 2023

10/10 Excellent

Ari

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Quiet. Exclusive. Very nice beach!
Stayed 3 nights in Oct 2023

10/10 Excellent

Victoria

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just pure beauty. Everyone who works here is phenomenal. A gem of a place and an unforgettable experience. Thank you all. <3
Stayed 3 nights in Sep 2023

6/10 Okay

Yoloxochitl

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Not worth the price

Chable is an amazing luxury Mexican brand. I have been at the Merida property and even though it is expensive it exceeded my expectations; thatch’s why I wanted to meet their Quintana Roo property.This other property is very nice, however it does not justify the high price, especially because there are so many outstanding resorts in the area.
Stayed 4 nights in Aug 2023

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2023

10/10 Excellent

mona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jun 2023

2/10 Terrible

genna

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Feb 2023

10/10 Excellent

Andrzej, Fort Dodge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Oct 2022