El Dorado Royale, Catamarán, Cenote & More Inclusive

5.0 star property

Photo gallery for El Dorado Royale, Catamarán, Cenote & More Inclusive

Exterior
SWIM UP JUNIOR SUITE | Balcony view
Sundeck
Interior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Pool
  • All-inclusive
  • Bar
  • Outdoor space
  • Parking included

Explore the area

Map
Km 45 Carretera Cancun, Tulum Kantenah, Maroma, Playa del Carmen, QROO, 77710
  • Playa Paraiso Golf Course
    ‪6 min drive‬
  • Cirque du Soleil Boutique at Vidanta Riviera Maya
    ‪7 min drive‬
  • Nicklaus Design Golf Course
    ‪9 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪31 min drive‬

Room options

BEACH FRONT SWIM UP JUNIOR SUITE

  • 55 sq m
  • 1 bedroom
  • 1 bathroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

PREMIER SWIM UP JUNIOR SUITE

  • 55 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

PREMIER LUXURY JUNIOR SUITE

  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

BEACH FRONT JUNIOR SUITE

  • 55 sq m
  • 1 bedroom
  • 1 bathroom
  • Beach view
  • Sleeps 2
  • 1 King Bed

SWIM UP JUNIOR SUITE

  • 55 sq m
  • 1 bedroom
  • 1 bathroom
  • Bay view
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

PREMIER BEACHFRONT SWIM UP JUNIOR SUITE

  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

LUXURY JUNIOR SUITE

  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • Park view
  • Sleeps 3
  • 1 King Bed

PREMIER BEACHFRONT JUNIOR SUITE

  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Playa del Carmen

With a stay at El Dorado Royale, Catamarán, Cenote & More Inclusive in Playa del Carmen, you'll be 5.8 mi (9.4 km) from Maroma Beach and 16.9 mi (27.1 km) from Playacar Golf Club. .This all-inclusive aparthotel is 2.8 mi (4.6 km) from Cirque du Soleil Boutique at Vidanta Riviera Maya and 7.5 mi (12.1 km) from Puerto Morelos Town Square.

What's nearby

  • Playa Paraiso Golf Course - 6 min drive
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 7 min drive
  • Paradise Beach - 9 min drive
  • Maroma Beach - 14 min drive
  • Puerto Morelos Town Square - 15 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 31 min drive

Restaurants

  • ‪Cena Trattoria By el Faro - ‬9 min drive
  • ‪Huama - ‬10 min drive
  • ‪El Mar y Tierra - ‬7 min drive
  • ‪Limon y Sal - ‬10 min drive
  • ‪Don Miquel - ‬8 min drive

About this property

El Dorado Royale, Catamarán, Cenote & More Inclusive

Adults-only beachfront aparthotel with 6 outdoor pools
El Dorado Royale, Catamarán, Cenote & More Inclusive offers 476 air-conditioned accommodations with free minibar items and bathrobes. 30-inch Smart televisions come with cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and hydromassage showerheads, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

6 outdoor swimming pools are on site along with a private beach and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, NÁAY SPA. Services include deep-tissue massages, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
Make yourself at home in one of the 476 air-conditioned rooms featuring free minibar items and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with separate bathtubs and showers feature jetted bathtubs and hair dryers. Conveniences include phones, as well as desks and blackout drapes/curtains.
Pamper yourself with a visit to the spa, which offers massages and body treatments. After dipping into one of the 6 outdoor swimming pools, you can spend some time at the private beach. This Mediterranean aparthotel also features complimentary wireless internet access and a banquet hall. If you're planning a day at a nearby theme park, you can hop on the complimentary shuttle.
This aparthotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Mexican cuisine at LA CANTINA BAR, one of the aparthotel's 12 restaurants, or stay in and take advantage of the room service (during limited hours). Visit one of the 9 bars/lounges, 2 beach bars, and 2 poolside bars for a refreshing drink.

Featured amenities include express check-out, a 24-hour front desk, and laundry facilities. A roundtrip airport shuttle is complimentary (available 24 hours).
LA CANTINA BAR - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.
D´ITALIA VILLAS - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
KAMPAI - This restaurant specializes in Thai cuisine and serves lunch and dinner. Open daily.
FUENTES - Onsite theme restaurant. Open daily.
KICK - Onsite bar. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This aparthotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
Meals and beverages at companion properties

Land activities

Volleyball

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Beach

  • Private beach

Pool/Spa

  • 6 outdoor pools
  • Umbrellas
  • Sunloungers
  • Hot tub
  • Sauna
  • Steam room
  • Massages
  • Spa services
  • Manicures and pedicures
  • Deep-tissue massages
  • Body scrubs
  • Body wraps
  • Aromatherapy
  • Body treatments
  • Ayurvedic treatments

Internet

  • Free Wi-Fi, with a speed of 25+ Mbps

Parking and transport

  • Free secured, uncovered self-parking on site
  • Free secured, uncovered valet parking on site
  • Free 24-hour return airport shuttle
  • Airport shuttle on request
  • Free theme park shuttle
  • Car not required

Restaurants on site

  • LA CANTINA BAR
  • D´ITALIA VILLAS
  • KAMPAI
  • FUENTES
  • KICK

Dining

  • 12 restaurants
  • 2 beach bars, 2 poolside bars, 9 bars/lounges and 1 swim-up bar
  • Stocked minibar (free)
  • Room service available

Bedrooms

  • Bed sheets provided

Bathrooms

  • Separate bath and shower
  • Hydromassage shower head
  • Jetted
  • Hairdryer
  • Toilet paper
  • Towels provided
  • Slippers
  • Soap
  • Bathrobes
  • Shampoo

Entertainment

  • 30-inch smart TV with cable service

Outdoor areas

  • Terrace
  • Garden
  • Outdoor furniture

Laundry

  • Laundry facilities

Work spaces

  • Laptop workspace
  • Desk chair

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lifts
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Designated smoking areas (fines apply)

Services and conveniences

  • Daily housekeeping
  • Local maps
  • Window screens
  • Electrical adapters/chargers
  • Phone
  • Blackout curtains
  • Mobile key entry
  • 24-hour front desk
  • ATM/banking services
  • Banquet hall

Things to do

  • Fitness centre
  • Free theme park shuttle
  • Volleyball on site
  • Windsurfing nearby
  • Horse riding nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 476 rooms
  • Mediterranean architecture

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Cribs (infant beds) are not available

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

This property does not have elevators
Guests under 18 years old are not permitted at this adults-only property
A car is not required for transportation to and from this property

Property is also known as

Dorado Royale Spa Resort Karisma All Inclusive
El Dorado Royale Spa Resort Karisma All Inclusive
El Dorado Royale Spa Karisma Playa del Carmen
El Dorado Royale Spa Karisma
El Dorado Royale Spa Resort Karisma Playa del Carmen
El Dorado Royale Spa Karisma Gourmet All Inclusive
El Dorado Royale Gourmet All Inclusive Karisma Playa del Carmen
El Dorado Royale Gourmet All Inclusive Karisma
El Dorado Royale Gourmet All Inclusive Karisma Hotel
El Dorado Royale Gourmet All Inclusive Karisma Playa del Carmen
El Dorado Royale A Spa Resort by Karisma All Inclusive
El Dorado Royale A Spa Resort by Karisma
El Dorado Royale A Spa Resort by Karisma Gourmet Inclusive
El Dorado Royale A Spa Resort by Karisma Gourmet All Inclusive
Dorado Royale A Spa By Karisma
Hotel El Dorado Royale, Gourmet All Inclusive by Karisma
El Dorado Royale Gourmet All Inclusive Karisma
El Dorado Royale A Spa Resort by Karisma All Inclusive
El Dorado Royale A Spa Resort by Karisma
El Dorado Royale A Spa Resort by Karisma Gourmet Inclusive
El Dorado Royale A Spa Resort by Karisma Gourmet All Inclusive
Dorado Royale A Spa By Karisma
Hotel El Dorado Royale, Gourmet All Inclusive by Karisma
El Dorado Royale Gourmet All Inclusive by Karisma
El Dorado Royale A Spa Resort by Karisma All Inclusive
El Dorado Royale A Spa Resort by Karisma
El Dorado Royale A Spa Resort by Karisma Gourmet Inclusive
El Dorado Royale A Spa Resort by Karisma Gourmet All Inclusive
Dorado Royale A Spa By Karisma

El Dorado Royale, Catamarán, Cenote & More Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 210 out of 352 reviews
Rating 8 - Good. 81 out of 352 reviews
Rating 6 - Okay. 32 out of 352 reviews
Rating 4 - Poor. 16 out of 352 reviews
Rating 2 - Terrible. 13 out of 352 reviews

9.2/10

Cleanliness

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alan David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was wonderful. Rooms were clean. Food was great pools were abundant clean and plenty of room to do what you want.
Stayed 3 nights in Nov 2024

10/10 Excellent

Melissa

Liked: Amenities
Great Resort, friendly staff, great food !
Stayed 9 nights in Nov 2024

10/10 Excellent

Maciej

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Big property and lots of activities
Stayed 5 nights in Nov 2024

10/10 Excellent

Rachel C

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Nov 2024

8/10 Good

Melissa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This property is beautiful! Wish we stayed longer.
Stayed 4 nights in Nov 2024

2/10 Terrible

Josefin, Anna

Travelled with family
Disliked: Amenities
You get a ride on the cart to your room after that good luck with the golf carts picking you up. The restaurants were in different resort areas making it long distances to walk when there are limited carts. After a certain time at night they only have like 1 cart for the whole 3 resort areas. The alcohol drinks were awful. Tried several of them at different bar locations and I do t know if it’s just the mixes they use but not good at all. If your younger crowds this is not for you. It’s more an older crowd vibe, I’m older just saying. The entertainment was good, the food was delicious. I had to save that part for the end.
Stayed 3 nights in Nov 2024

10/10 Excellent

Lisa

Liked: Cleanliness, property conditions & facilities
The property was nice, staff was very friendly. The beach is somewhat miss leading. Large concrete wave breaker ruined the view.
Stayed 4 nights in Nov 2024

10/10 Excellent

Lorena

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Excellent place to vacation!! Very safe
Stayed 4 nights in Nov 2024

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved it here!! Amazing customer service, spa, lots of different food options from Italian, sushi, lobster beach dinner, juice bars and so much more! Plus incredible amenities- day trip on a catamaran, trip to the zoo , water park, cooking classes- etc
Stayed 3 nights in Jul 2024

10/10 Excellent

Andrea

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property was beautiful. Accessible staff and amenities. Only down side was the ice machine was down
Stayed 5 nights in Nov 2024

8/10 Good

Glennon Joseph

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Frankie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was nice a quiet very peaceful. You know there are a lot of other guests but it doesn't feel like it at all it's only seems crowded at dinner. Gorgeous place to any wait to come back
Stayed 5 nights in Nov 2024

8/10 Good

Alex

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Chevonne

Stayed 3 nights in Sep 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The outstanding restaurants, clean rooms and excellent service.
Stayed 7 nights in Nov 2024

8/10 Good

Isheoma

Liked: Cleanliness, amenities, property conditions & facilities
I recently stayed at Ed Dorade Royale Resort in Mexico, and it was a great experience! The airport pick-up and drop-off service was super convenient—something other resorts should consider. Though I had a minor issue with my room initially, the staff quickly resolved it and even upgraded me. The resort is large, but golf carts run all day, making it easy to get around. The staff were friendly, with a special shoutout to Victor, who was fantastic at both Cocotel and La Pizzeria. The rooms could use a refresh, but overall, I’d recommend Ed Dorade Royale for a relaxing all-inclusive getaway!
Stayed 6 nights in Nov 2024

6/10 Okay

kurt

Travelled with partner
Liked: Property conditions & facilities
Disliked: Amenities
The most unorganized resort I have ever been to. The app is not updated with daily activities, when you call to find out hours are weird and most times no one answers. Entertainment was not great or missing. Good after hours was non existent
Stayed 1 night in Nov 2024

10/10 Excellent

Svitlana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Matt

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay. Beautiful place, fantastic staff, food and drink amazing. Room spacious and very comfortable. The range of pools were great If you're after a beach holiday this is not the one for you as the beach has mainly been washed about but you can enjoy chilling by the sea. We would definitely reutn.
Stayed 5 nights in Oct 2024

8/10 Good

Kim Mitchelle

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Property was very clean and nice. Staff were very attentive, would like to thank Alex one of the servers from Kampai, for making our lunches memorable. However, the beach was lacking and the app they used for booking restaurants was unreliable. Lastly, the resort comes with free airport transport, visit to the cenote or catamaran but this was never communicated to us until it was too late to book. However, overall great experience and would definitely come back again.
Stayed 4 nights in Oct 2024

8/10 Good

Kristine

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
We didn’t like the food options. Dinner is reservation only! Room service food is good but no beverage options. Minibar & towels were not restocked daily. Breakfast buffet did not have many options & there is no beach meaning you CANNOT swim in the ocean. Pools need some maintenance. And be prepared for them to try & sell you a membership. We were approached multiple times in 4 days
Stayed 3 nights in Nov 2024

10/10 Excellent

Daniel

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We traveled here with a big group of friends. We had a great time. The room was cleaned daily and stocked. I love being able to make dinner reservations with the app. Overall a fantastic experience.
Stayed 7 nights in Oct 2024

4/10 Poor

Claudia, Houston

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Not bad but Will Not be back. Good hiding Spot.
Stayed 3 nights in Oct 2024

10/10 Excellent

Gail

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Excellent for our 21 day holiday. Loved it all
Stayed 20 nights in Oct 2024