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lastminute.com.au Verified Reviews
Room type Options Nightly price Book
Double Standard
16 square metres
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types

Get an overview of this hotel
Hotel with a 24-hour front desk, a quick walk to Playa del Carmen Main Beach

Popular property highlights

Free WiFi
Smoke-free property
24-hour front desk
Multilingual staff

With a stay at Hotel Turquesa, you'll be centrally located in Playa del Carmen, within a 10-minute walk of Quinta Avenida and Playa del Carmen Maritime Terminal. This hotel is 0.7 mi (1.1 km) from Playa del Carmen Main Beach and 1.4 mi (2.2 km) from Mamitas Beach.

Make yourself at home in one of the 28 air-conditioned rooms featuring flat-screen televisions. Cable television is provided for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include safes and ceiling fans, and housekeeping is provided daily.

Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and tour/ticket assistance.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is available for a surcharge.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Total number of rooms - 28
  • Airport transport (surcharge)
  • Multilingual staff
  • 24-hour front desk
  • Smoke-free property
  • Airport transport
  • Tours/ticket assistance
  • Free WiFi
  • Luggage storage
  • Terrace
  • Wheelchair accessible: No

Internet

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Spanish

Room Amenities

Hotel Turquesa offers 28 air-conditioned accommodations with safes and complimentary toiletries. Flat-screen televisions come with cable channels. Bathrooms include showers. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Daily housekeeping
  • Private bathroom
  • Free toiletries
  • In-room safe
  • Ceiling fan
  • Shower only
  • Cable TV service
  • Flat-panel TV
  • TV size (measurement) inch
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Wardrobe

Accessibility

  • Upper floors accessible by stairs only

Hotel Policies

Check-in

Check-in time starts at 2:00 PM

Minimum check-in age is: 18

Check-in time ends at midnight

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

No rollaway/extra beds available

No cots (infant beds) available

No lifts

Service animals not allowed

Caters to LGBTQ guests

Debit cards

Staffed front desk

LGBTQIA friendly

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Gloves are available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

gap period enforced between guest stays 24 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property does not follow sanitisation practices of any association

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 50 per stay
  • A tax is imposed by the city: USD 1.96 per accommodation, per night

We have included all charges provided to us by the property.

Hotel Names

  • Hotel Shaddai LHMG Playa del Carmen
  • Hotel Shaddai LHMG
  • Shaddai LHMG Playa del Carmen
  • Shaddai LHMG
  • Hotel Turquesa Hotel
  • Hotel Shaddai by LHMG
  • Hotel Turquesa Playa del Carmen
  • Hotel Turquesa Hotel Playa del Carmen

We should mention

This property caters to LGBTQ+ guests.

No pets and no service animals are allowed at this property.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

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