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Ocean Riviera Paradise All Inclusive

5.0 star property

Photo gallery for Ocean Riviera Paradise All Inclusive

View from property
Free minibar, in-room safe, desk, free WiFi
On the beach, beach volleyball
Eden Master Suite
10 bars/lounges, 4 swim-up bars, 5 poolside bars

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service

Explore the area

Map
Playa del Carmen, QROO
  • Playa Xcalacoco
    ‪9 min walk‬
  • Gran Coyote Golf
    ‪4 min drive‬
  • El Camaleón Mayakoba Golf Course
    ‪6 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪46 min drive‬

Room options

View all photos for Suite (Eden Master Suite Rooftop)

Suite (Eden Master Suite Rooftop)

Suite (Eden Master Suite Rooftop)

  • Ocean view
  • 186 sq m
  • Sleeps 3

View all photos for PRIVILEGE JUNIOR SUITE SWIM UP

PRIVILEGE JUNIOR SUITE SWIM UP

PRIVILEGE JUNIOR SUITE SWIM UP

  • 57 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Privilege Junior Suite Pool View

Free minibar, in-room safe, desk, free WiFi

Privilege Junior Suite Pool View

  • 57 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Eden Junior Suite Garden view

Free minibar, in-room safe, desk, free WiFi

Eden Junior Suite Garden view

  • 57 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Privilege Junior Suite Garden View

Privilege Junior Suite Garden View

Privilege Junior Suite Garden View

  • Resort view
  • 57 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for PRIVILEGE MASTER SUITE SWIM UP

View from room

PRIVILEGE MASTER SUITE SWIM UP

  • 115 sq m
  • Sleeps 3

View all photos for Daisy Junior Suite Pool View

Free minibar, in-room safe, desk, free WiFi

Daisy Junior Suite Pool View

  • 57 sq m
  • Sleeps 4

View all photos for Privilege Master Suite

Free minibar, in-room safe, desk, free WiFi

Privilege Master Suite

  • 115 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Eden Junior Suite with Jacuzzi

Eden Junior Suite with Jacuzzi

Eden Junior Suite with Jacuzzi

  • 57 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Privilege Junior Suite Rooftop

View from room

Privilege Junior Suite Rooftop

  • Resort view
  • 135 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Eden Junior Suite Rooftop)

View from room

Junior Suite (Eden Junior Suite Rooftop)

  • 135.0 sq m
  • Sleeps 3

View all photos for Privilege Junior Suite Rooftop Pool View

View from room

Privilege Junior Suite Rooftop Pool View

  • 135 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Eden Junior Suite Swim Up

Eden Junior Suite Swim Up | View from room

Eden Junior Suite Swim Up

  • 57 sq m
  • Sleeps 3

View all photos for Eden Junior Suite Pool View

Eden Junior Suite Pool View

Eden Junior Suite Pool View

  • 57 sq m
  • Sleeps 4

View all photos for Eden Master Suite

Eden Master Suite

Eden Master Suite

  • Ocean view
  • 116 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Eden Junior Suite Rooftop Ocean View

Eden Junior Suite Rooftop Ocean View

Eden Junior Suite Rooftop Ocean View

  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Eden Junior Suite Ocean View

Free minibar, in-room safe, desk, free WiFi

Eden Junior Suite Ocean View

  • Ocean view
  • 57 sq m
  • Sleeps 4

View all photos for Daisy Junior Suite Garden View

Free minibar, in-room safe, desk, free WiFi

Daisy Junior Suite Garden View

  • 57 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Standard

Junior Suite Standard

Junior Suite Standard

  • 57 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Aerial view

Occidental at Xcaret Destination - All Inclusive

  • On private beach
  • Pool
  • Breakfast included
  • All-inclusive
4.1 out of 5, Very good, (4168)
The price is AU$380
for 1 room
includes taxes & fees
9 May - 10 May
Occidental at Xcaret Destination - All Inclusive

About the area

Playa del Carmen

When you stay at Ocean Riviera Paradise All Inclusive in Playa del Carmen, you'll be on the beach, within a 10-minute drive of Quinta Avenida and El Camaleón Mayakoba Golf Course. .This all-inclusive property is 4.9 mi (7.9 km) from Playa del Carmen Main Beach and 8.3 mi (13.4 km) from Maroma Beach.

What's nearby

  • Playa Xcalacoco - 9 min walk - 0.8 km
  • Gran Coyote Golf - 4 min drive - 3.5 km
  • El Camaleón Mayakoba Golf Course - 6 min drive - 5.0 km
  • Quinta Avenida - 9 min drive - 8.5 km
  • Playa del Carmen Main Beach - 15 min drive - 7.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive

Restaurants

  • ‪Amaranto - ‬5 min walk
  • ‪Alberca - Pool - ‬19 min walk
  • ‪Privilege Lounge - ‬15 min walk
  • ‪Piano Bar - ‬20 min walk
  • ‪Restaurante Hacienda - ‬18 min walk

About this property

Ocean Riviera Paradise All Inclusive

Luxury property on the beach, with 5 outdoor pools
Ocean Riviera Paradise All Inclusive offers 782 accommodations with free minibar items and laptop-compatible safes. 40-inch LED televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

3 outdoor tennis courts and a complimentary water park are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Despacio has couples treatment room(s). Services include hot stone massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Make yourself at home in one of the 782 guestrooms featuring free minibar items and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor swimming pools, a nightclub, and a complimentary water park. Additional features at this Mediterranean property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy French cuisine at Blue Moon, one of the property's 11 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wind down with a drink at one of the 10 bars/lounges or 5 poolside bars.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Blue Moon - This bistro specializes in French cuisine and serves dinner only. Reservations are required.
Amaranto - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Sakura - This theme restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.
Ruta 66 - This restaurant specializes in American cuisine and serves dinner only. Open daily.
La Locanda - This theme restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Scuba-diving lessons

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • 10 bars/lounges
  • 11 restaurants
  • 4 swim-up bars
  • 5 poolside bars
  • A coffee shop/cafe
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Amaranto
  • Blue Moon
  • La Locanda
  • Ruta 66
  • Sakura

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • 5 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Hot tub
  • Nightclub
  • Outdoor pool (guest access)
  • Playground
  • Shopping
  • Stereo
  • Table tennis
  • TV in common areas

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (79 centimetre wide door)
  • Magnifying mirror

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system

We should mention

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms

Property is also known as

Ocean Riviera Eden beach All Inclusive Playa del Carmen
Ocean Riviera Eden beach All Inclusive
Ocean Riviera Eden beach Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Eden by the beach All Inclusive
All-inclusive property Ocean Riviera Paradise All Inclusive
Ocean Riviera Paradise Eden by the beach All Inclusive

Ocean Riviera Paradise All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 995 out of 1975 reviews
Rating 8 - Good. 496 out of 1975 reviews
Rating 6 - Okay. 258 out of 1975 reviews
Rating 4 - Poor. 112 out of 1975 reviews
Rating 2 - Terrible. 114 out of 1975 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Simone

Travelled with family, Travelled with family and small children
The receiving stuff is very welcoming and they established a WhatsApp channel of communication that worked well to reserve restaurants, bell boy to pick luggage’s at check out etc. The rest of stuff isn’t very friendly, the structure is very run down and not very clean. Food is quite below average and restaurants are very small so if you don’t make a reservation (even for the ones that don’t require a reservation) you will eat at the Buffett everyday. AC in the Room are very loud, and the hot tub on the balcony didn’t work. The Buffett area is full of birds that will defecate on chairs and tables. The sport bar had a roof leak and it would essentially rain inside the bar. These are just few of the things but I would never stay there again.
Stayed 5 nights in Jan 2025

8/10 Good

Prathamesh

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Large and well maintained hotel with beach access and multiple pools. Our room was quite spacious and the amenities were in line with our expectations. The dining options were quite good and we enjoyed every meal we had. The only con was that the bathrooms were a bit old and were not very clean. The rooftop jacuzzi in our room was old and chipped and had dirt/hair when we arrived.
Stayed 3 nights in Jan 2025

6/10 Okay

Ross

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jan 2025

2/10 Terrible

Kody

Travelled with partner
Disliked: Staff & service
We only spent 1 night as we live in Cancun and visited a friend that was here. But the staff was extremely rude to my wife.
Stayed 1 night in Jan 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice option for this price range . They work hard to keep guests happy.
Stayed 7 nights in Jan 2025

8/10 Good

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So many restaurants and great foods They need more staff the wait is longer than need to be They need more attention to details We emailed several time this is our birthday and no prep was done Normally you get a note or chocolate send to room Even when we said to restaurant no one acknowledged it and send cake But still great visit and we love to be back
Stayed 5 nights in Jan 2025

10/10 Excellent

Kevin

Great
Stayed 2 nights in Jan 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay here. The food was very good for an all-inclusive with a number of nice/varied restaurants, the staff was friendly and accommodating, the pools/pooldecks/beach/grounds were all immaculately maintained, the rooms were clean and comfortable with responsive housekeeping, and there was a great variety of facilities and activities. No complaints at all!
Stayed 4 nights in Jan 2025

10/10 Excellent

Cesar Augusto Castillo

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel and very friendly staff
Stayed 5 nights in Dec 2024

8/10 Good

Jagvir

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, beautiful property with nice pools and a wide selection of dining options. Management went above and beyond to ensure we were satisfied with our stay. Juan from the timeshare aspect of the property was delightful and so kind to us. The only negative thing I have to say is about the spa. My partner and I had massages booked through the timeshare deal and second massage booked through a management coupon and both times we were not given the same hospitality as other hotel guests. Maybe because we weren’t paying out of pocket for the massages, the one woman at the front Anastasia refused to provide a locker for our belongings both times yet other guests were provided lockers. They have you fill out a survey after the massage and I would have given them a 1 star rating for each question asked but did not because I felt bad for the masseuse although we were not welcomed the same way as others, were not offered a welcome drink and were refused a locker both times. Aside from the spa, the rest of the resort and service was on par and we would return to this resort in the future.
Stayed 5 nights in Jan 2025

10/10 Excellent

Mirela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

8/10 Good

Angela

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The property was stunning and exceeded my expectations. I thoroughly enjoyed my stay and appreciated the numerous amenities offered. While there were some minor drawbacks, the positive aspects far outweighed them. We opted for the Privileged Package, which granted access to exclusive features such as a private pool, restaurant, and butler service. Our butler was attentive and responsive to our needs, though there were occasional delays when he was off-property. The dining options were exceptional, with a wide variety of delicious cuisine. However, I did encounter an issue with roaches in two of the restaurants, including an incident where one jumped on me. Although this was unsettling, the staff handled the situation professionally, upgrading my dining options as a gesture of goodwill. Despite this, my overall experience was highly enjoyable. The staff’s friendliness and attentiveness truly stood out, and there was always something to do, creating a lively and welcoming atmosphere where it was easy to connect with other guests. I would rate my stay a 9/10 and would gladly return, understanding that occasional issues can arise.
Stayed 3 nights in Jan 2025

8/10 Good

Moji

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I loved how the here’s was air conditioned and airy. Good art work and very welcoming. Everyone Ella’s so nice! The beach was amazing and clean, the food excellent, all amenities were great. Especially the bowling Cons: The rooms could have been cleaner, there was hair in the bathtub, and the shower cap, after I used it, realized it was used and full of mould. The tennis courts could have used a little upkeep but otherwise good.
Stayed 7 nights in Jan 2025

10/10 Excellent

Joshua, Prince Albert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort was 4/5. There are 4 wings of rooms: Daisy(family side, closest to lobby), El Beso(adults only), Privilege, and Eden(closest to the ocean). I think with Privilege you have access to all the pools. Adults only you have to all except Privilege. And Daisy and Eden you only have access to both pools. One thing I noticed was a lot of the El Beso & Privilege patrons were at our Eden pool. They said it was a better vibe and more fun for them. There are a lot of restaurant options. There is one beach front with a pool also. Sports bar turns into a disco after 10pm, very fun. The whole resort, front lobby to beach, is around a 10 min-ish walk, but then also have drivable transport available all day. Pool side bars are open from 10am-6pm, pool open til 8pm. Me and my wife are already planning to come back to this resort! Definitely recommend.
Stayed 5 nights in Jan 2025

6/10 Okay

Nicole

Travelled with family
Liked: Cleanliness, property conditions & facilities
Our stay at Ocean Riviera Paradise was a mixed bag! Pros: - Gorgeous property. The grounds are very lush. The beachfront is beautiful, there's a lot of great pools, and the buildings are stylish. There's plenty of comfortable areas to lounge and relax. - The food was decent. At all the meals we found something that was tasty. - Some of the staff were great. Our concierge Aylin was super helpful, which was much needed for help with getting restaurant reservations. We also had some friendly staff at some of the restaurants, occasionally. Cons: - They advertise like 9 restaurants. But these are so often closed or have ridiculous hours. It was annoying to know what restaurants are open at any given time. The app doesn't allow you to filter by "what is open now", which would be one simple and huge improvement. But, the app often wouldn't match what was open in reality. Half the nights of our stay we just ended up eating at the buffet because of this annoyance. Our concierge was helpful in getting reservations, but overall it shouldn't be so hard to do so. - The staff was overall not that pleasant. It doesn't seem like they're there to show hospitality. They weren't rude, by any means, but I didn't get the vibe that most folks were happy about their jobs. Wish we would have had more friendly, positive exchanges! I don't think this is a bad place to stay and I loved the natural environment, but the staff and the restaurant / dining UX needs work to make it more relaxing.
Stayed 5 nights in Jan 2025

10/10 Excellent

Andrii

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very pleasant experience there. Be sure to check out Japanese restaurant! The food generaly was amazing. Very nice resort. They even have spider monkeys and crocodiles on the property!
Stayed 7 nights in Jan 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Deidra

Liked: Cleanliness, staff & service, property conditions & facilities
Checked all the boxes!
Stayed 8 nights in Jan 2025

8/10 Good

Chelsea

Stayed 8 nights in Sep 2024

10/10 Excellent

Oscar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar está increíble, le falta un poco de mantenimiento a ciertas cosas pero no quita que los cuartos están increíble, que las albercas están súper bien y que los restaurantes la comida deli. Me hubiera encantado cenar en sakura pero lamentablemente tuve un problema con la señorita que hace las reservaciones y no pude tener una a lo largo de mi estancia. Pero amamos el lugar, definitivamente regresaré.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

jada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
**Review for Ocean Riviera Paradise, Mexico** ⭐⭐⭐⭐⭐ Our recent four-night stay at Ocean Riviera Paradise was extraordinary! We loved it so much that we extended our stay by an extra day, wishing we could have stayed longer. From the moment we arrived, we were greeted with warm smiles and a welcoming atmosphere. The resort is stunning, with beautifully landscaped grounds and multiple pools that offer a serene oasis for relaxation. We spent our days lounging by the pool, soaking up the sun, and enjoying excellent beachside service. A standout feature of our stay was the exceptional service from our butler, Hugo. He went above and beyond to ensure our comfort and satisfaction. From day one, Hugo made it his mission to cater to our needs—making dinner reservations, providing drinks, and checking in to see how we were doing. He was always there with a friendly smile and genuine willingness to help. The dining options were diverse and delicious, featuring fresh seafood and authentic Mexican cuisine. Each restaurant provided unique culinary experiences, and the buffet had an impressive variety. In summary, Ocean Riviera Paradise exceeded our expectations. The stunning surroundings, exceptional service—especially from Hugo—and the variety of activities made our vacation truly special. We left with wonderful memories and a longing to return. If you’re looking for luxury, comfort, and a beautiful setting, Ocean Riviera Paradise is the place to be. We can't wait to come back!
Stayed 3 nights in Jan 2025

10/10 Excellent

jada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
⭐⭐⭐⭐⭐ Our recent four-night stay at Ocean Riviera Paradise was extraordinary! We loved it so much that we extended our stay by an extra day, wishing we could have stayed longer. From the moment we arrived, we were greeted with warm smiles and a welcoming atmosphere. The resort is stunning, with beautifully landscaped grounds and multiple pools that offer a serene oasis for relaxation. We spent our days lounging by the pool, soaking up the sun, and enjoying excellent beachside service. A standout feature of our stay was the exceptional service from our butler, Hugo. He went above and beyond to ensure our comfort and satisfaction. From day one, Hugo made it his mission to cater to our needs—making dinner reservations, providing drinks, and checking in to see how we were doing. He was always there with a friendly smile and genuine willingness to help. The dining options were diverse and delicious, featuring fresh seafood and authentic Mexican cuisine. Each restaurant provided unique culinary experiences, and the buffet had an impressive variety. In summary, Ocean Riviera Paradise exceeded our expectations. The stunning surroundings, exceptional service—especially from Hugo—and the variety of activities made our vacation truly special. We left with wonderful memories and a longing to return. If you’re looking for luxury, comfort, and a beautiful setting, Ocean Riviera Paradise is the place to be. We can't wait to come back!
Stayed 1 night in Jan 2025

8/10 Good

Wayne William John

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the resort was very easy to get around in. Everything was very convenient. There is a lot of activities for kids, so it is very kid friendly. Even though we didn't bring children, we may do that in the future as there would be lots for them to do. We appreciated the low pressure sales. We understand the resort wants to sell time there, but we were not pressured to attend a presentation. We were asked once and when we refused, we were left alone. This is a big deal for me. The little shops in the resort were pretty reasonably priced. Unless you needed sunscreen, but that isn't a change from anywhere else we have been. The spa was reasonably priced compared to other places we have been. There were lots of choitfor things to do, they had daily evening entertainment, and carried it on after the show outside. Unlike some places where you feel everything just shuts down at 10 pm. All in all, I would give the resort a good review. We had a good time and would go there again.
Stayed 10 nights in Jan 2025