Ocean Riviera Paradise All Inclusive

4.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Ocean Riviera Paradise All Inclusive

View from property
Eden Master Suite
On the beach, beach volleyball
10 bars/lounges, 4 swim-up bars, 5 poolside bars
Free minibar, in-room safe, desk, free WiFi

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • All-inclusive
  • Pool

Explore the area

Map
Playa del Carmen, QROO
  • Playa Xcalacoco
    9 min walk
  • Amaranto
    5 min walk
  • ADO Terminal Alterna Playa del Carmen
    10 min drive
  • Playa Del Carmen, Quintana Roo (PCM)
    15 min drive

Similar properties

About the area

Playa del Carmen

When you stay at Ocean Riviera Paradise All Inclusive in Playa del Carmen, you'll be on the beach, within a 15-minute drive of Quinta Avenida and Playa del Carmen Maritime Terminal. .This all-inclusive property is 8.3 mi (13.4 km) from Maroma Beach and 10.2 mi (16.4 km) from Xplor Theme Park.

What's nearby

  • Playa Xcalacoco - 9 min walk
  • Gran Coyote Golf - 4 min drive
  • El Camaleón Mayakoba Golf Course - 6 min drive
  • Quinta Avenida - 9 min drive
  • Punta Esmeralda Beach - 9 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive

Restaurants

  • ‪Amaranto - ‬5 min walk
  • ‪Alberca - Pool - ‬19 min walk
  • ‪Privilege Lounge - ‬15 min walk
  • ‪Piano Bar - ‬20 min walk
  • ‪Restaurante Hacienda - ‬18 min walk

About this property

Ocean Riviera Paradise All Inclusive

Luxury property on the beach, with 5 outdoor pools
Ocean Riviera Paradise All Inclusive offers 782 accommodations with free minibar items and laptop-compatible safes. LED televisions come with premium satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

3 outdoor tennis courts and a complimentary water park are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Despacio has couples treatment room(s). Services include hot stone massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Make yourself at home in one of the 782 guestrooms featuring free minibar items and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor swimming pools, a nightclub, and a complimentary water park. Additional features at this Mediterranean property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at Blue Moon, one of the property's 11 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wind down with a drink at one of the 10 bars/lounges or 5 poolside bars. A complimentary buffet breakfast is served daily from 6:00 AM to 11:30 AM.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 11:30 AM.
Blue Moon - This restaurant specializes in international cuisine and serves dinner only.
Amaranto - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Villamarina - This restaurant specializes in international cuisine and serves breakfast, lunch, and light fare. A children's menu is available. Open daily.
Ruta 66 - This coffee shop specializes in American cuisine and serves breakfast, lunch, and dinner. Open 24 hours. Open daily.
La Locanda - This theme restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Scuba-diving lessons

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 6:00 AM–11:30 AM
  • 11 restaurants and 1 coffee shop/cafe
  • 4 swim-up bars, 5 poolside bars and 10 bars/lounges
  • Room service available

Restaurants on site

  • Blue Moon
  • Amaranto
  • Villamarina
  • Ruta 66
  • La Locanda

Things to do

  • 24-hour fitness centre
  • 5 outdoor pools
  • 3 outdoor tennis courts
  • Access to nearby outdoor pool
  • Arcade/games room
  • Basketball
  • Beach volleyball
  • Bowling alley
  • Children's pool
  • Free water park access
  • Full-service spa
  • Lifeguards on-site
  • Nightclub
  • Playground
  • Private picnics
  • Shopping
  • Tennis
  • Volleyball

Family friendly

  • 5 outdoor pools
  • Access to nearby outdoor pool
  • Arcade/games room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free supervised childcare
  • Free water park access
  • Corner/local shop
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Beachfront location
  • Garden
  • Lifeguards on site
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - Swedish
  • Massage - Thai
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 79
  • Magnifying mirror
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Double-glazed windows
  • Local artist showcase
  • Mosquito nets
  • Romance packages available
  • Smoke-free property
  • TV in lobby
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan

Bathroom

  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Desk
  • Energy-saving switches
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system

We should mention

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Ocean Riviera Eden beach All Inclusive Playa del Carmen
Ocean Riviera Eden beach All Inclusive
Ocean Riviera Eden beach Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Eden by the beach All Inclusive
All-inclusive property Ocean Riviera Paradise All Inclusive
Ocean Riviera Paradise Eden by the beach All Inclusive

Ocean Riviera Paradise All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 844 out of 1745 reviews" "
Rating 8 - Good. 430 out of 1745 reviews" "
Rating 6 - Okay. 248 out of 1745 reviews" "
Rating 4 - Poor. 113 out of 1745 reviews" "
Rating 2 - Terrible. 110 out of 1745 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Taneshia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great i would be back
Stayed 5 nights in Sep 2024

6/10 Okay

Sherman, Pembroke West

Travelled with partner
Liked: Staff & service
Needs to update some of there facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

brittany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love ORP. We went for our first time in April. We decided to plan a last minute trip to PDC and actually had made reservations at another resort. We left the other resort because the food was absolutely terrible and we were concerned about the quality so we decided to eat the extra cost and just finish our week at ORP because we were so impressed with the quality during our last visit. I’m not promising gourmet food with a private chef or anything but i can say the food is prepared safely, is fresh with a decent variety and the staff pay attention to dietary restrictions and allergens. The grounds are well kept, the staff are so kind. Glad we came back a second time and we are looking forward to going again!
Stayed 5 nights in Sep 2024

10/10 Excellent

Alona Mendoza

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent resort. Highly Recommended . May come back again.
Stayed 4 nights in Sep 2024

10/10 Excellent

JORGE

Great staff, great food, real clean hotel
Stayed 5 nights in Sep 2024

10/10 Excellent

LLUVIA, Fontana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was excellent. Staff was wonderful with exception of Ismael at Route 66 cafe. Other than that everyone and everything was perfect. Will be back for sure. PS. Sergio the bartender at the lobby was excellent and makes the best drinks of the whole resort and deserves a raise.
Stayed 5 nights in Sep 2024

4/10 Poor

Christopher R

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very nice and has tons of pools. Unfortunately that’s where the positives stop . Food is AWEFUL , breakfast was the only meal even remotely tolerable and only at the buffet. Tried every one of the 7 restaurants and after one bite set the plate aside and left. The Italian restaurant had lasagna which was ok. Dining is a huge deal when you choose an all inclusive and this one even at half price would not have a repeat customer in us.
Stayed 6 nights in Sep 2024

10/10 Excellent

Hector Jose Martinez

Stayed 4 nights in Aug 2024

10/10 Excellent

Ericka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I spent 10 amazing days on this resort. This was our first all inclusive vacation and ORP did not disappoint! The property is beautiful and the staff are amazing! The food was not as great as we expected but still good. Pez Vela was our favorite followed by Route 66. We spent most of our time in the Eden pool and the lobby bar. We will absolutely be back!
Stayed 10 nights in Sep 2024

10/10 Excellent

Sarah

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing. We enjoyed our stay! 10/10 recommend!
Stayed 3 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
My husband and I traveled to Ocean Riviera Paradise to celebrate our milestone birthdays; we were there for one full week. Upon arrival, we were greeted by very friendly bell staff who took care of our luggage. Checking in was a bit of a problem; I was in communication with the concierge staff prior to our arrival and confirmed an upgraded room in El Beso( I knew of the up charge fee and agreed to it prior to our arrival). When I arrived to the El Beso check in counter, the staff were not friendly, nor were they helpful. Dylan, who checked us in looked annoyed when I mentioned I had confirmed an El Beso swim up room, he rolled his eyes and said I would need to pay for it, asking if I we could afford the price difference. I understand there are some communication barriers, but asking if I can afford something I thought was already confirmed was very inappropriate. On top of that, I was charged $350 extra; the assistant manager had to come and explain the mishap which led to a refund then re-charge. All the while my husband who I was trying to surprise, was standing there, slightly confused and embarrassed. Fast forward we got the room situated, but then we were immediately bombarded by Ignacio who was very persistent about speaking with us to promote add ons to our already impacted trip. He was friendly but very pushy. All over the resort even with included amenities, the staff push add-on services. Definitely ruins the trip and experience. We already paid so much.
Stayed 7 nights in Sep 2024

6/10 Okay

Victoria M

Liked: Staff & service
Stayed 7 nights in Sep 2024

6/10 Okay

Yassmeen

Travelled with group
Liked: Cleanliness, staff & service
The property itself was pretty nice. Very large with lots of pools and restaurants. The rooms were decent, no complains with them other than a dirty bathtub. Our service was good and all the staff were nice. 3 issues: one was the food and two was the beach. The food was absolutely disgusting. I had multiple eggshells in my food from the Japanese resto. the buffet was very oily and bland. I had stomache aches and bloating after every meal. The beach was small, not all that and it was rocky. Lastly, my friend left a bag of perfumes in the room valued over $900 CAD and realized at checkout that she forgot it. We called the hotel which took over 3 hours over multiple channels (phone, WhatsApp and email) all for them to tell us nothing was there. We know it was stolen. We will never be staying here again or recommending it to anyone.
Stayed 1 night in Sep 2024

6/10 Okay

Jessica

Stayed 4 nights in Aug 2024

10/10 Excellent

Fernanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a great stay if you are looking for comfortable accommodation while on vacation & If you want a good price. Since the hotel was so affordable we were able to spend extra in other areas like excursions. Also they were kind enough to upgrade us to the adults only side when they realized it was just 2 adults! It was a great start to our trip. All of the staff was really nice. Some things I really liked were the cleanliness, the hotel rooms, and the pools. And the coffee at Mike’s Cafe!!! The beachfront was not huge but it was as expected based on the photos and reviews. To be honest the worst part about our stay was the buffet food. Thankfully the resort had restaurants & the restaurant dining did have better quality food. Thank you Ocean Riviera for the wonderful stay. Overall positive experience
Stayed 6 nights in Sep 2024

10/10 Excellent

maria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this property is perfect for families we absolutely loved ths place
Stayed 5 nights in Aug 2024

8/10 Good

Zach Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

8/10 Good

AnnaMaria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

Becky

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The facility and the faculty were very nice but the food is not worth it. We were pretty disappointed with the food.
Stayed 3 nights in Sep 2024

10/10 Excellent

Andrenne

Stayed 5 nights in Aug 2024

10/10 Excellent

Garrett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at the Ocean Riviera Paradise. This was our honeymoon trip and it was perfect. We got the privilege package which made our stay so much better. Our Butler Hugo, was always extremely helpful and kind. He helped us with dinner reservations and sent messages to us everyday making sure everything was good and if we needed anything. Anyone planning on going on a trip here I encourage you to do the privilege package as it makes the vacation so much better!
Stayed 7 nights in Sep 2024

8/10 Good

Claude, Pinehill

Travelled with partner
Liked: Amenities
Absolutely great property!!
Stayed 3 nights in Sep 2024

8/10 Good

Angela Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was wonderful! The amenities were great and the food was good. My only complaint is with the room. We got the suite with the hot tub on the private roof. The room was old, run down and broken. There was a table with 1 chair. The drawer in the closet was literally falling apart. The paint was peeling and I’m sure I saw mold in the closet. The hot tub was definitely not cleaned before our stay. One more thing, we got room service one night and then wanted dessert and tried to order again and they said we had to pay for the second order. Even though this was all inclusive. Overall the good outweighed the bad because the resort itself was great for the price. The room was disappointing.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jose

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded our expectations, we will come back for sure.
Stayed 3 nights in Sep 2024

10/10 Excellent

Francisco Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024