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Ocean Riviera Paradise All Inclusive

5.0 star property

Photo gallery for Ocean Riviera Paradise All Inclusive

View from property
On the beach, beach volleyball
Eden Master Suite
10 bars/lounges, 4 swim-up bars, 5 poolside bars
Free minibar, in-room safe, desk, free WiFi

Reviews

8.2 out of 10
Very good

Popular amenities

  • All-inclusive
  • Bar
  • Room service

Explore the area

Map
Playa del Carmen, QROO
  • Playa Xcalacoco
    ‪9 min walk‬
  • Gran Coyote Golf
    ‪4 min drive‬
  • Punta Esmeralda Beach
    ‪9 min drive‬
  • Playa Del Carmen, Quintana Roo (PCM)
    ‪15 min drive‬

Room options

View all photos for Suite (Eden Master Suite Rooftop)

Suite (Eden Master Suite Rooftop)

Suite (Eden Master Suite Rooftop)

  • 186 sq m
  • Ocean view
  • Sleeps 3

View all photos for PRIVILEGE JUNIOR SUITE SWIM UP

PRIVILEGE JUNIOR SUITE SWIM UP

PRIVILEGE JUNIOR SUITE SWIM UP

  • 57 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Privilege Junior Suite Pool View

Free minibar, in-room safe, desk, free WiFi

Privilege Junior Suite Pool View

  • 57 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Eden Junior Suite Garden view

Free minibar, in-room safe, desk, free WiFi

Eden Junior Suite Garden view

  • 57 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Privilege Junior Suite Garden View

Privilege Junior Suite Garden View

Privilege Junior Suite Garden View

  • 57 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for PRIVILEGE MASTER SUITE SWIM UP

View from room

PRIVILEGE MASTER SUITE SWIM UP

  • 115 sq m
  • Sleeps 3

View all photos for Daisy Junior Suite Pool View

View from room

Daisy Junior Suite Pool View

  • 57 sq m
  • Sleeps 4

View all photos for Privilege Master Suite

Free minibar, in-room safe, desk, free WiFi

Privilege Master Suite

  • 115 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Eden Junior Suite with Jacuzzi

Eden Junior Suite with Jacuzzi

Eden Junior Suite with Jacuzzi

  • 57 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Privilege Junior Suite Rooftop

View from room

Privilege Junior Suite Rooftop

  • 135 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Eden Junior Suite Rooftop)

Free minibar, in-room safe, desk, free WiFi

Junior Suite (Eden Junior Suite Rooftop)

  • 135.0 sq m
  • Sleeps 3

View all photos for Privilege Junior Suite Rooftop Pool View

View from room

Privilege Junior Suite Rooftop Pool View

  • 135 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Eden Junior Suite Swim Up

Eden Junior Suite Swim Up | View from room

Eden Junior Suite Swim Up

  • 57 sq m
  • Sleeps 3

View all photos for Eden Junior Suite Pool View

Eden Junior Suite Pool View

Eden Junior Suite Pool View

  • 57 sq m
  • Sleeps 4

View all photos for Eden Master Suite

Eden Master Suite

Eden Master Suite

  • 116 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Eden Junior Suite Rooftop Ocean View

Eden Junior Suite Rooftop Ocean View

Eden Junior Suite Rooftop Ocean View

  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Eden Junior Suite Ocean View

Free minibar, in-room safe, desk, free WiFi

Eden Junior Suite Ocean View

  • 57 sq m
  • Ocean view
  • Sleeps 4

View all photos for Daisy Junior Suite Garden View

Free minibar, in-room safe, desk, free WiFi

Daisy Junior Suite Garden View

  • 57 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Standard

Free minibar, in-room safe, desk, free WiFi

Junior Suite Standard

  • 57 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Aerial view

Occidental at Xcaret Destination - All Inclusive

  • On private beach
  • Pool
  • Breakfast included
  • All-inclusive
4.1 out of 5, Very good, (3981)
The price is AU$1,302
for 1 room
includes taxes & fees
17 Mar - 18 Mar
Occidental at Xcaret Destination - All Inclusive

About the area

Playa del Carmen

When you stay at Ocean Riviera Paradise All Inclusive in Playa del Carmen, you'll be on the beach, within a 10-minute drive of Quinta Avenida and El Camaleón Mayakoba Golf Course. .This beach property is 4.9 mi (7.9 km) from Playa del Carmen Main Beach and 8.3 mi (13.4 km) from Maroma Beach.

What's nearby

  • Playa Xcalacoco - 9 min walk
  • Gran Coyote Golf - 4 min drive
  • El Camaleón Mayakoba Golf Course - 6 min drive
  • Punta Esmeralda Beach - 9 min drive
  • Playa del Carmen Main Beach - 15 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive

Restaurants

  • ‪Amaranto - ‬5 min walk
  • ‪Alberca - Pool - ‬19 min walk
  • ‪Privilege Lounge - ‬15 min walk
  • ‪Piano Bar - ‬20 min walk
  • ‪Restaurante Hacienda - ‬18 min walk

About this property

Ocean Riviera Paradise All Inclusive

Luxury property on the beach, with 5 outdoor pools
Ocean Riviera Paradise All Inclusive offers 782 accommodations with free minibar items and laptop-compatible safes. 40-inch LED televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

3 outdoor tennis courts and a complimentary water park are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Despacio has couples treatment room(s). Services include hot stone massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Make yourself at home in one of the 782 guestrooms featuring free minibar items and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor swimming pools, a nightclub, and a complimentary water park. Additional features at this Mediterranean property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
All-inclusive rates are available at this property. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at Blue Moon, one of the property's 11 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wind down with a drink at one of the 10 bars/lounges or 5 poolside bars.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Blue Moon - This restaurant specializes in international cuisine and serves dinner only.
Amaranto - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Villamarina - This restaurant specializes in international cuisine and serves breakfast, lunch, and light fare. A children's menu is available. Open daily.
Ruta 66 - This coffee shop specializes in American cuisine and serves breakfast, lunch, and dinner. Open 24 hours. Open daily.
La Locanda - This theme restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Ocean Riviera Paradise All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Scuba-diving lessons

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking

Food and drink

  • 11 restaurants and 1 coffee shop/cafe
  • 4 swim-up bars, 5 poolside bars and 10 bars/lounges
  • Room service available

Restaurants on site

  • Blue Moon
  • Amaranto
  • Villamarina
  • Ruta 66
  • La Locanda

Things to do

  • 24-hour fitness centre
  • 5 outdoor pools
  • 3 outdoor tennis courts
  • Access to nearby outdoor pool
  • Arcade/games room
  • Basketball
  • Beach volleyball
  • Bowling alley
  • Children's pool
  • Free water park access
  • Full-service spa
  • Lifeguards on-site
  • Nightclub
  • Playground
  • Private picnics
  • Shopping
  • Tennis
  • Volleyball

Family friendly

  • 5 outdoor pools
  • Access to nearby outdoor pool
  • Arcade/games room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free supervised childcare
  • Free water park access
  • Corner/local shop
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Beachfront location
  • Garden
  • Lifeguards on site
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - Swedish
  • Massage - Thai
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 79
  • Magnifying mirror

More

  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Double-glazed windows
  • Local artist showcase
  • Mosquito nets
  • Romance packages available
  • Smoke-free property
  • TV in lobby
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 40-inch LED TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Desk
  • Energy-saving switches
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 34 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system

We should mention

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms

Property is also known as

Ocean Riviera Eden beach All Inclusive Playa del Carmen
Ocean Riviera Eden beach All Inclusive
Ocean Riviera Eden beach Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Eden by the beach All Inclusive
All-inclusive property Ocean Riviera Paradise All Inclusive
Ocean Riviera Paradise Eden by the beach All Inclusive

Ocean Riviera Paradise All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 905 out of 1848 reviews
Rating 8 - Good. 470 out of 1848 reviews
Rating 6 - Okay. 248 out of 1848 reviews
Rating 4 - Poor. 113 out of 1848 reviews
Rating 2 - Terrible. 112 out of 1848 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Sariya

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The staff was very kind however the property needs updating, poor dining experience for large groups. Reservation process was not smooth. Breakfast was the best! Not enough entertainment.
Stayed 6 nights in Nov 2024

6/10 Okay

Karen

Travelled with partner
Liked: Amenities
Disliked: Staff & service
What i liked: beautiful construction, scenery, and layout, along with shuttle that rounds the resort What I didn’t like: small beach area, small and cramped elevators, staff always talks about earning commission, beach water brown
Stayed 7 nights in Nov 2024

8/10 Good

Ronda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent a week here in a beachfront PRIVILAGE room. The room was beautiful, clean, and smelt wonderful. I know some reviews say there’s a musty smell. We didn’t have that. Our butler Hugo went over and above. He was always in contact with us and made sure our stay was going wonderfully. The food at the resort was excellent. Pools were great. Beach was a bit small and uneven but it was still ok. My one BIG complaint was the staff who worked for the members presentation. They were horrible and very unprofessional. There’s not enough characters in this review to say exactly what happened but Angel basically lied to us to get us to do the presentation. And he fed off our kindness and guilt. Ana was just a rude person. When we said we were not interested in becoming members she accused us of wasting her time and stealing commission from her. We were never interested in this presentation and said it over and over again. The staff there needs to learn how to take no as no. I was appalled at how they treated us and am very angry that they stole this vacation time from us. H10 resorts really needs to talk to them and tell them they are way too agressive. I will be telling everyone I know about their horrible behaviour.
Stayed 7 nights in Nov 2024

10/10 Excellent

Mauricio, River Edge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 4 nights in Nov 2024

10/10 Excellent

Caylyn

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely service and beautiful facility
Stayed 7 nights in Nov 2024

6/10 Okay

Leticia

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Meena

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second stay at Ocean Riviera Paradise and not the last. The food, especially the buffet and seafood restaurant, were excellent. The staff were very helpful and friendly. The rooms were clean and well maintained and the pool did not disappoint. Highly recommend this resort for an adults only experience in El Beso or for families!
Stayed 4 nights in Nov 2024

8/10 Good

Tavi

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Nov 2024

6/10 Okay

Tavi

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Compared to all other resorts I’ve stayed at staff was not meeting exceptional service I’m used to while being in Mexico . Service and staff was ok. Did not make me and my group felt welcome like we’re use to

10/10 Excellent

Jenna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved all the differenf acitivities that went on each day and that there was a bowling alley. Loved eating at the buffet.
Stayed 10 nights in Nov 2024

6/10 Okay

Veenood K

Disliked: Staff & service, property conditions & facilities
No comments
Stayed 6 nights in Oct 2024

8/10 Good

Cyrille

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for the price
Stayed 11 nights in Nov 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Nov 2024

2/10 Terrible

Brittany

Stayed 3 nights in Nov 2024

8/10 Good

Francesseca Sarhai

Liked: Cleanliness, property conditions & facilities
We stayed there for 4 days in the Jacuzzi suite, however, we never got to enjoyed it since the jacuzzi was not functioning. Overall, the resort is extremely nice, clean, and huge. We really enjoyed our dinner at the blue moon restaurant, food was delicious and our waiter was courteous. Route 66 was also great, our waiter Angel was the best. The buffet food is mediocre at best but you're stuck eating breakfast there plus the staff there is the absolutely worst so get use it. Overall, we enjoyed our stay there, drinks were good, food is good besides the buffet, pool activities were fun and room were clean. I would totally recommend for a nice relaxing get away.
Stayed 3 nights in Nov 2024

10/10 Excellent

Ginger

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Do yourself a favor and book this resort!!!! It was one of the best I have been too I can’t recommend it more
Stayed 2 nights in Nov 2024

6/10 Okay

Stephen

Travelled with family, Travelled with partner
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Overall the property was not the 5 star we’ve stayed at in the past. It was nice enough, just not what we are used to.
Stayed 6 nights in Nov 2024

10/10 Excellent

Ramandeep

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Ramona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El Resort esta genial valio cada centavo invertido.muy acogedor limpio y oloroso.comida excelente y un trato excepcional. Loca de regresar.
Stayed 3 nights in Nov 2024

2/10 Terrible

Shativia

Disliked: Staff & service
Stayed 3 nights in Nov 2024

10/10 Excellent

Erroll

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Nov 2024

8/10 Good

Sonia

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were a large group of 25 people. Just returned last night back from the resort everything about the resort is amazing including food service cleanliness choices of restaurants to dine attention to details by the workers there, It all met and above our expectations The only down thing about this resort is the beach. You have to walk to the neighboring properties for the beach experience so you still have access to the beach but not just directly in front of this resort. I am personally a beach lover and I was quite disappointed by not having a huge beach in front of this property. Still I had a wonderful stay because they have a beautiful pool right in front of the ocean so you can still be in the pool and enjoy the ocean and the waves and the beauty around. What I did like was the sports bar they had which is amazing for people who like to watch certain special matches etc. this was a new experience as I had not seen sports bars in any other resorts so far.
Stayed 6 nights in Nov 2024

8/10 Good

Marnie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Our group really liked the number of recreational choices available especially the bowling and arcade. What did bother us was that the water slides are only for children. We didn’t know that. There was a ‘tax’ for use of the kayaks and the hobby at as well as a a refundable deposit for the hobby cat. The deposit was understandable but the ‘tax’ I have never heard of before. As a result nobody used those items. It seemed fishy to us. There was a paddle board session that was only for the ‘privileged’ group. There were a lot of things that only the privilege or privilege or premium group got I think if you can afford it paying the extra bucks may be worth it. The food was fine The specialty restaurants were fine but nothing particularly stoood out as wonderful. The rooms were very nice. The staff were very nice. The shows varied in excellence but were generally good. There is a lot of coatimundi around as well as other wild life. Sadly many people were feeding them despite the signage telling the guests to not do this. I can’t fault the hotel but perhaps at checking in,a bigger case could be made to not do this. A threat of fining people and patrolling this activity would be worth it. It is so bad for the animals. Some people try to persuade the animals to come close to their babies. Somebody is going to get bitten and it won’t be the animals fault but they will be punished. The mechanical bull riding on Mexican night was a hoot for spectators at least.
Stayed 8 nights in Nov 2024

4/10 Poor

Tejinder

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I stay for 6 days staff is friendly food is good , property is old need lots of renovation . 3 days out of six is calling them to fix , safety locker , water leaking in the washroom lots of unit beside has flood in the room due heavy rain , too wild animals damage u r stuff if they get in to you room I am not if visit again . Thanks
Stayed 6 nights in Nov 2024

8/10 Good

Kari

Travelled with family
Liked: Cleanliness, staff & service, amenities
Pros: Beautiful property, good restaurants, swimmable beach, lots of wildlife, great housekeeping, fun, comfy beds and pillows. Cons: Room furniture not maintained (pullout couch was yucky), buffet was mid with few fruit selections and mediocre food.
Stayed 7 nights in Nov 2024