With a stay at Playa Palms Beach Hotel, you'll be centrally located in Playa del Carmen, steps from Playa del Carmen Main Beach and 2 minutes by foot from Quinta Avenida. .This beach aparthotel is 0.3 mi (0.5 km) from Mamitas Beach and 0.6 mi (1 km) from Playa del Carmen Maritime Terminal.
Quinta Alegría Shopping Mall - 4 min walk - 0.4 km
Mamitas Beach - 6 min walk - 0.6 km
Playa del Carmen Maritime Terminal - 12 min walk - 1.0 km
Getting around
Cancun Intl. Airport (CUN) - 50 min drive
Restaurants
Harry's Grill Prime Steakhouse & Raw Bar - 4 min walk
Aldea Corazón - 4 min walk
Zenzi Beach Bar & Restaurant - 3 min walk
Sonora Grill Prime - Playa del Carmen - 3 min walk
Mamba - 3 min walk
About this property
Playa Palms Beach Hotel
On private beach with outdoor pool, near Quinta Avenida
Playa Palms Beach Hotel offers 39 air-conditioned accommodations with laptop-compatible safes and espresso makers. Rooms open to furnished balconies or patios. Beds feature premium bedding. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with cable channels. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the aparthotel include a private beach and an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 39 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. Rooms have private furnished balconies or patios. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include laptop-compatible safes and microwaves, and housekeeping is provided daily.
Head down to the water and enjoy a day at the private beach, or take advantage of other recreational amenities, which include an outdoor pool. Additional amenities at this aparthotel include complimentary wireless internet access and concierge services.
Continental breakfasts are served on weekdays from 7:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Continental breakfasts are available for a surcharge between 7:00 AM and 11:00 AM on weekdays.
Languages
English, Russian, Spanish
Property amenities
Beach
On a private white sand beach
Beach towels
Beach umbrellas
Pool/Spa
Outdoor pool
Pool loungers
Pool umbrellas
Internet
Available in the apartment: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
24-hour return airport shuttle at scheduled times and on request for a surcharge
Family friendly
Children stay free (see details)
Kitchenette
Cookware, dishware, and utensils
Espresso maker
Hob
Microwave
Refrigerator
Dining
Continental breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 7 for adults and USD 7 for children
Bedrooms
Premium bedding
Bathroom
Free toiletries
Hair dryer
Shampoo
Shower
Towels provided
Entertainment
32-inch flat-screen TV with cable channels
Outdoor areas
Furnished balcony/patio
Garden
Laundry
Dry cleaning/laundry service
Laundry facilities
Work spaces
Laptop workspace
Comfort
Air conditioning
Ceiling fan
Pets
No pets or service animals
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Upper floors accessible by stairs only
Designated smoking areas (fines apply)
Services and conveniences
24-hour front desk
Blackout drapes
Concierge services
Free bottled water
Housekeeping (daily)
Iron/ironing board on request
Laptop-compatible safe
Luggage storage
Safe at front desk
Tour and ticket assistance
Location highlights
In a shopping district
In an entertainment district
In the city centre
Near the sea
Next to a golf course
On the waterfront
Things to do
18-hole adjacent golf course
Bicycle rentals nearby
Golf lessons nearby
Kayaking nearby
Scuba diving nearby
Snorkelling nearby
Surfing/bodyboarding nearby
Theme park nearby
Water skiing nearby
Windsurfing nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
Mosquito nets
Security system
General
2 buildings
3 floors
39 units
Built in 1997
Garden
Soundproofing
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: noon
Minimum check-in age: 21
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Payment types
Important information
Optional extras
Fee for continental breakfast: approximately USD 7 for adults and USD 7 for children
Airport shuttle fee: USD 100 per vehicle (one-way, maximum occupancy 4)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a security system
We should mention
This property does not have elevators
No pets and no service animals are allowed at this property
Property is also known as
Hotel Playa Beach
Palms Boutique
Palms Boutique Beach
Palms Boutique Beach Hotel
Playa Beach Hotel
Playa Palms Boutique Beach
Playa Palms Boutique Beach Hotel
Playa Palms Beach Hotel Playa del Carmen
Playa Palms Beach Playa del Carmen
Playa Palms Beach
Playa Palms Beach Hotel Riviera Maya/Playa Del Carmen Mexico
Playa Palms Beach Hotel Del Carmen
Playa Palms Playa Del Carmen
Playa Palms Beach Hotel Aparthotel
Playa Palms Beach Hotel Playa del Carmen
Playa Palms Beach Hotel Aparthotel Playa del Carmen
Playa Palms Beach Hotel Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Central location although nearby area noisy late at night, however hotel itself was quiet.
Car parking problematic, concierge very helpful in this matter.
limited beach area due corrosion. good hotel staff & communication. Room cleaning was exceptional.
Would use again based on value.
It was beautiful and unique ! excellent location, super clean and fantastic staff ! Breakfast delicious ! Rooms are beautiful with everything you need and more ! Water jug for each room ! Just perfect !!!
Amazing place to stay in Playa del Carmen. Worth the price to stay somewhere walkable, safe, on the beach, and quiet. I also loved the design of this hotel. The pool in the middle was lovely and it was wonderful to have a patio overlooking the pool and ocean. Felt like you were right in the middle of everything, but still had a secluded place to retreat to at the end of the day. Friendly staff, air conditioning worked great. I would definitely stay here again.
Improvements are needed to the property and services:
Pillows - terrible stiff hard
Wash Cloth - only 1 provided each day
Coffee Pods - 2 provided on day 1 and each day after pods $2 each
Shower / Sink Fixtures - dull and dingy
Trash Can - at beach area not removed for 6 days we were there and smell was terrible
Travelled with family and small children, Travelled with group
2 Jan 2025
Liked: Cleanliness
When we first arrived, we were a little disappointed by the eroded beach. But after a few days, we realized that the magic of Playa Palms completely absorbed us. This place is awesome, and affordable. It’s located, literally in the heart of everything in Playa, but somehow miraculously quiet. The rooms are cute, and very clean. Breakfast on your private balcony is a real treat. The restaurant next-door, ASI, is the best food we had in Playa and they also deliver directly to the hotel, including cocktails to the beach. The cute neighborhood vibe in the hotel itself was also great, and there was never a problem, getting beach chairs. This was like a home for us while we were in Playa. We were there with a group of friends, each coming and going on different days And it worked wonderfully. On days when we knew we wanted to relax on the beach all day we walked over to fusion a couple blocks away and rented two chairs plus umbrella for 15 bucks for the day. I would highly recommend playa palms for a low-key affordable and really pleasant vacation. We will definitely be back. Oh, and the staff were so kind and so helpful! I can’t say enough how great they were there.
Beautiful property bordering the shore. Loungers on the sand looking out at the fishing boats (not amenable to swimming, but great swimming beach two blocks away). Restaurant next door has great food; get the ceviche. Carlos the concierge took care of all our transportation and activity needs. Our family had a great experience here.
This was our second time to Playa Palms Beach Hotel. We love that it is just minutes from 5th Ave with lots if restaurants near by.
The beach was badly damaged by the Hurricane this summer. There is still sand and chairs on the beach but you have to walk to swim. Its about a 5 minute walk to the other beaches.
Our only complaint is the wifi is hit or miss. At times it is great, others not very good and on the rainy day we had none at all most of the day.
the staff were wonderful and very helpful! We have been coming to Playa Palms Beach Hotel for over 10 years and it doesn't disappoint! Carlos (has worked there for around 10 years) welcomed us and was so helpful and friendly as he always is! Our room was nice and a great view, comfy table and lounge chairs on the lanai. It's easy walk out the door to the beach, each access to 5th Avenue, shops, restaurants, etc. We thoroughly enjoyed it and will return! Highly recommend staying at the Playa Palms Beach Hotel.
Steven
Stayed 3 nights in Nov 2024
10/10 Excellent
jaime
Travelled with family
1 Dec 2024
Liked: Cleanliness, room comfort
Good place
Overall excellent. Defently walking distance to the main strip