Skip to main content
Beginning of main content
lastminute.com.au Verified Reviews
Room type Options Nightly price Book
Junior Suite, Garden View (M)
39 square metres
2 Double Beds 1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Other room types
Junior Suite (M)
39 square metres
2 Double Beds 1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Junior Suite (B2C-CAN)
39 square metres
2 Double Beds
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Junior Suite (E)
39 square metres
2 Double Beds 1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Suite, Jetted Tub (C)
47 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
Select dates to see price
Junior Suite (Superior (L))
39 square metres
2 Double Beds 1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Suite (C)
47 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
Select dates to see price
Junior Suite (Superior | C)
39 square metres
1 Double Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Suite (B2C-CAN)
47 square metres
2 Double Beds
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Junior Suite (Superior | B2C-CAN)
39 square metres
2 Double Beds
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Suite, Jetted Tub (B2C-CAN)
47 square metres
2 Double Beds
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Suite, Jetted Tub (B2C-US)
47 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
Select dates to see price
Junior Suite (U)
39 square metres
2 Double Beds 1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Junior Suite (B2C-US)
39 square metres
1 Double Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Junior Suite (L)
39 square metres
2 Double Beds 1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Suite (B2C-US)
47 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
Select dates to see price
Junior Suite (Superior, B2C-US)
39 square metres
1 Double Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Suite, Jetted Tub (U)
47 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
Select dates to see price
Suite, Jetted Tub (L)
47 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Junior Suite (C)
39 square metres
1 Double Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Suite, Jetted Tub (M)
47 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Suite (U)
47 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
Select dates to see price
Junior Suite (Superior (E))
39 square metres
2 Double Beds 1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Suite (L)
47 square metres
2 Double Beds 1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Suite (M)
47 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Junior Suite (Superior (U))
39 square metres
2 Double Beds 1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Stylish property on the shore with 4 outdoor swimming pools

Popular property highlights

Breakfast included
Free self parking
Free WiFi
Laundry facilities
24-hour front desk

With a stay at Hotel Riu Palace Mexico - All Inclusive in Playa del Carmen (Playacar), you'll be a 2-minute drive from Playacar Golf Club and 10 minutes from Xplor Theme Park. This all-inclusive property is 1.8 mi (3 km) from Playa del Carmen Main Beach and 5 mi (8 km) from Xcaret Eco Theme Park.

Make yourself at home in one of the 434 guestrooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers.

Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a health club, and a sauna. This Art Deco property also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at Don Julian, one of the property's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.

Featured amenities include limo/town car service, a computer station, and dry cleaning/laundry services. Free self parking is available onsite.

Languages spoken

  • English

Show all languages

Hotel Amenities

All-Inclusive Details

  • Gratuities included
  • Additional gratuities accepted
  • All food and beverages included
  • Minibar (all beverages included)
  • In-room liquor dispensers
  • Meals and drinks at companion properties included
  • All non-motorised water sports included
  • Snorkelling included
  • Windsurfing included
  • 24-hour room service
  • Fitness facilities included
  • Tennis included
  • Volleyball included
  • Yoga classes/lessons included
  • Dancing classes/lessons included
  • On-site live performances included
  • Access to off-site clubs included
  • Premium/non-domestic beverages not included
  • Childcare not included
  • Snorkelling excursions not included
  • Scuba diving certification not included
  • Motorised water sports not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transport to off-site activities not included
  • Off-site tours not included
  • All meals served buffet style
  • Buffet and à la carte dining
  • Limited meals offered through room service
  • Scuba diving lessons not included
  • On-site entertainment and activities included
  • Local beverages and soft drinks only

Hotel Amenities

  • Lift
  • Fitness facilities
  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Shopping on site
  • Total number of rooms - 434
  • Number of floors - 3
  • Number of buildings/towers - 1
  • Laundry facilities
  • Television in common areas
  • Garden
  • Free breakfast
  • Health club
  • Children's pool
  • Spa services on site
  • Multilingual staff
  • Free use of nearby fitness centre
  • 24-hour front desk
  • Porter
  • Dry cleaning/laundry service
  • Limo or Town Car service available
  • Swimming pool
  • Full-service spa
  • Spa treatment room(s)
  • Sauna
  • Wedding services
  • Children's club
  • Designated smoking areas
  • Pool umbrellas
  • Billiards or pool table
  • Tours/ticket assistance
  • Free WiFi
  • Number of restaurants - 6
  • Number of meeting rooms - 1
  • Tennis on site
  • Number of outdoor pools - 4
  • Number of spa tubs - 1
  • Free self parking
  • Computer station
  • Number of bars/lounges - 4
  • Number of poolside bars - 1
  • Number of swim-up bars - 1
  • Number of coffee shops/cafes - 1
  • Daily
  • Luggage storage
  • Beach sunloungers
  • Pool sunloungers
  • Beach towels
  • Free buffet breakfast
  • Children's club (free)
  • Vegetable garden
  • Uncovered parking
  • Secured bicycle storage
  • Vegetarian breakfast available
  • Locally-owned & organised tours & activities
  • All property's electricity comes from renewable sources
  • Vegan menu options available
  • Vegetarian menu options available
  • No single-use plastic stirrers
  • No single-use plastic straws
  • Water-efficient showers only

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 4
  • Children's pool
  • Separate living room
  • Free WiFi
  • Children's club (free)
  • Laundry facilities
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Parking

Free self parking

Room Amenities

Hotel Riu Palace Mexico - All Inclusive offers 434 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Rooms open to balconies. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers. This Playa del Carmen property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.

  • Television
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Balcony
  • Ceiling fan
  • Room service (24 hours)
  • In-room climate control (air conditioning)
  • Separate sitting area
  • Turndown service
  • Free bottled water
  • Wireless internet access
  • Access via exterior corridors
  • Blackout drapes/curtains
  • Separate bathtub and shower
  • In-room safe (laptop compatible)
  • Satellite TV service
  • Flat-panel TV
  • Free WiFi
  • Number of living rooms
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Number of beds 1
  • Housekeeping on request
  • Electrical adaptors/chargers
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling
  • Closed-captioned TV
  • Toothbrush and toothpaste not available
  • Change of towels (on request)
  • Energy-saving switches

Where to Eat

A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.

Don Julian - This buffet restaurant serves breakfast and dinner.

La Dolce Vita - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.

La Bodega - This restaurant specializes in Mexican cuisine. Open daily.

Miyagi - This restaurant specializes in Japanese cuisine and serves dinner only. Open daily.

Krystal - This restaurant specializes in Fusion cuisine and serves dinner only. Open daily.

24-hour room service is available.

Nearby Things to do

  • Golfing nearby
  • Scuba diving nearby
  • Personal motorised watercraft on site
  • Windsurfing nearby
  • Fitness classes on site
  • Kayaking on site
  • Playground on site
  • Sailing on site
  • Snorkelling on site
  • Surfing/boogie boarding on site
  • Volleyball on site
  • Windsurfing on site
  • Bicycle on site

Spa Services

  • Massages on beach
  • Massages
  • Steam room in spa

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible on-site restaurant

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at 11:30 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets or service animals allowed

You need to know

Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).

Service animals not allowed

Debit cards not accepted

Staffed front desk

Smoke detector

Credit card pre-authorisation

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)

Property follows a brand or regulatory agency's sanitisation guidelines Covid-19 Health Protocol (RIU)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for breakfast

Individually wrapped food options are available for lunch

Individually wrapped food options are available for dinner

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are not washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property does not follow sanitisation practices of any association

Guest accommodation is not sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are not available

Masks are compulsory at the property

Contactless food service / room service is not available

Reservation is not required for facilities on site

Mobile key entry is not available

Food service has been amended for enhanced safety

Humane animal treatment

Guest education on local ecosystems and culture

Comprehensive food waste policy

Comprehensive recycling policy

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 32.57 per accommodation, per night

We have included all charges provided to us by the property.

Hotel Names

  • Riu Palace
  • Riu Palace All Inclusive
  • Riu Palace Mexico
  • Riu Palace Mexico All Inclusive
  • Riu Palace Mexico All Inclusive Playa del Carmen
  • Riu Mexico
  • Riu Palace Mexico Hotel
  • Riu Palace Mexico Playa Del Carmen
  • Riu Palace Playa Del Carmen
  • Riu Playa Del Carmen
  • Rui Palace Mexico
  • Mexico Palace Riu
  • Hotel Riu Palace Mexico Riviera Maya/Playa Del Carmen
  • Riu Mexico Inclusive inclusiv

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

No pets and no service animals are allowed at this property.

Awards & Affiliations

  • Travelife
Sorry, we seem to have had an issue loading our review content. Try again?