Secrets Moxché Playa del Carmen - Adults Only - All Inclusive

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Secrets Moxché Playa del Carmen - Adults Only - All Inclusive

Terrace/patio
Interior entrance
Outdoor wedding area
Preferred Club Junior Suite King Ocean Front | View from room
7 bars/lounges, 2 swim-up bars, poolside bar, beach bar

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • All-inclusive
    All-inclusive
  • Pet-friendly
    Pet-friendly
  • Spa
    Spa
  • Gym
    Gym

Explore the area

Map
Carr Tulum playa del carmen km 294, Corasol, Playa del Carmen, QROO, 77710
  • Punta Esmeralda Beach
    4 min drive
  • Playa Xcalacoco
    7 min drive
  • Mamitas Beach
    13 min drive
  • Playa Del Carmen, Quintana Roo (PCM)
    14 min drive

Room options

Junior Suite King Tropical View

  • 62 sq m
  • Sleeps 2
  • 1 King Bed

Preferred Club Junior Suite Swim Out King Tropical View

  • 76 sq m
  • Sleeps 2
  • 1 King Bed

The Stellar Presidential Penthouse

  • 440 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed and 2 Queen Beds

Junior Suite, 2 Double Beds

  • 62 sq m
  • Sleeps 3
  • 2 Double Beds

Preferred Club Paramount Suites Ocean View King

  • 179 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

  • 62 sq m
  • Sleeps 2
  • 1 King Bed

Preferred Club Superior Junior Suite King Ocean View

  • 88 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite King Ocean View

  • 62 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Preferred Club Junior Suite King Ocean Front

  • 62 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite Double Tropical View

  • 62 sq m
  • Sleeps 3
  • 2 Double Beds

Junior Suite Double Ocean View

  • 62 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

Preferred Club Junior Suite King Ocean View

  • 62 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Preferred Club Junior Suite Double Ocean View

  • 62 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

Preferred Club Master Suite King Ocean Front

  • 145 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room (Run of the House)

  • 62 sq m
  • Sleeps 2
  • 1 King Bed

Preferred Club Superior Junior Suite Double Ocean View

  • 88 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

Similar properties

About the area

Playa del Carmen

Located in Playa del Carmen (Grand Coral), Secrets Moxché Playa del Carmen - Adults Only - All Inclusive is within a 15-minute drive of Gran Coyote Golf and El Camaleón Mayakoba Golf Course. .This beach property is 5.8 mi (9.4 km) from Mamitas Beach and 5.9 mi (9.5 km) from Quinta Avenida.

What's nearby

  • Gran Coyote Golf - 8 min drive - 4.5 km
  • El Camaleón Mayakoba Golf Course - 10 min drive - 6.1 km
  • Mamitas Beach - 13 min drive - 9.4 km
  • Quinta Avenida - 13 min drive - 9.5 km
  • Playa del Carmen Maritime Terminal - 15 min drive - 11.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪The Fives Plaza - ‬19 min walk
  • ‪La Laguna - ‬10 min walk
  • ‪Marley Coffee - ‬20 min walk
  • ‪Arezzo - ‬15 min walk
  • ‪Breeze Pool Bar - ‬19 min walk

About this property

Secrets Moxché Playa del Carmen - Adults Only - All Inclusive

Adults-only beachfront property
Secrets Moxché Playa del Carmen - Adults Only - All Inclusive offers 485 air-conditioned accommodations with tablet computers and minibars. Accommodations offer separate sitting areas. Beds feature premium bedding. This Playa del Carmen property provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices).

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include laptop-compatible safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor tennis courts and complimentary bicycles are featured at the property. 7 outdoor swimming pools are on site along with a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 15 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. The spa is open daily.
Make yourself at home in one of the 485 air-conditioned rooms featuring tablet computers and minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and separate sitting areas, as well as phones with free local calls.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 7 outdoor swimming pools, a nightclub, and outdoor tennis courts. Additional amenities at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.
All-inclusive rates are available at this property. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at Market Cafe, one of the property's 10 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 7 bars/lounges, or 2 swim-up bars.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Playa del Carmen? This property has 11950 square feet (1110 square meters) of space consisting of a conference center and 5 meeting rooms. Free valet parking is available onsite.
Market Cafe - Overlooking the pool and garden, this buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Allora - This poolside theme restaurant specializes in Italian cuisine and serves dinner and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Bisou - Overlooking the pool and garden, this theme restaurant specializes in French cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Suki - This poolside theme restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Seasoul - This beachfront theme restaurant specializes in seafood and serves brunch, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Sailing

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Dancing
Language
Water fitness
Yoga

Entertainment

Onsite entertainment and activities

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • On-site parking options include a garage

Food and drink

  • 10 restaurants and 1 coffee shop/cafe
  • 2 swim-up bars, 7 bars/lounges, 1 beach bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Market Cafe
  • Allora
  • Bisou
  • Suki
  • Seasoul

Things to do

  • 7 outdoor pools
  • 2 outdoor tennis courts
  • Beach volleyball
  • Beach yoga
  • Bike parking
  • Bike storage
  • Billiards/pool table
  • Evening entertainment
  • Fitness centre
  • Free bike hire
  • Full-service spa
  • Golf driving range
  • Lifeguards on-site
  • Nightclub
  • Private picnics
  • Shopping centre
  • Steam room
  • Tennis
  • Volleyball
  • Wine-tasting room
  • Winery release events
  • Yoga classes

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf cart
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Water sports equipment
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (11950 square feet of space)
  • Meeting rooms - 5

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Lifeguards on site
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 15 treatment rooms
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Beach towels
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Games
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Romance packages available
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Premium bedding

Bathroom

  • Dressing gowns
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Tablet computer

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Eco-friendly cleaning products used
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per pet, per night, plus a deposit of USD 65 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 10 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet deposit: USD 65 per night
  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a security system

We should mention

Pool access available from 8:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Guests under 18 years old are not permitted at this adults-only property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Secrets Moxché Playa del Carmen
Secrets Moxché Playa del Carmen Adults Only
Secrets Moxché Playa del Carmen Adults Only All Inclusive

Secrets Moxché Playa del Carmen - Adults Only - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 491 out of 649 reviews" "
Rating 8 - Good. 95 out of 649 reviews" "
Rating 6 - Okay. 38 out of 649 reviews" "
Rating 4 - Poor. 11 out of 649 reviews" "
Rating 2 - Terrible. 14 out of 649 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alain D

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible property with all the amenities. Top of the line experience, great food options, super clean property. So many different pools and cenotes. Incredibly beautiful views.
Stayed 4 nights in Aug 2024

8/10 Good

mike

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort , great staff , great food , i wouldn't upgrade to preferred status staff n food are not to par in the roof top access area ,as the working staff in the restaurants , pool area , and housekeeping .
Stayed 6 nights in Aug 2024

6/10 Okay

Curtis

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Amalia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great staff, location, food, drinks, the suite was perfect. First adults only resort that we go to that it’s literally just adults no kids.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service at this property is excellent.
Stayed 5 nights in Aug 2024

10/10 Excellent

Ninibeth

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The attention and the staff were amazing ! This place is magical . Only down side is Pool water was extremely hot at all times in all pools . And no ac in certain places
Stayed 1 night in Aug 2024

4/10 Poor

Cody Christopher

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
From being there once before, it was a lot better a few years ago than today in overall service. Most likely will not go back.
Stayed 3 nights in Aug 2024

10/10 Excellent

Tobey Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about the property especially how the staff was so attentive to all our needs. It was a great birthday gift!
Stayed 4 nights in Aug 2024

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

LEDIAN, Loxahatchee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely return to this property. Food was amazing, staff was great. Best hotel we have stayed at so far.
Stayed 3 nights in Aug 2024

2/10 Terrible

Vasken

Disliked: Cleanliness, staff & service, property conditions & facilities
I booked a Ocean view, but my view was of a dirty roof top. They said that they asked expedia to update the details in the past, and that they will ask again. I said ok but how does that do for me right now. Then then offered a room change for a “small fee” of $290 a day an upgrade. I declined. The next day i noticed mold in the shower, brown stains on my sheets, and a half drank bottle of water. I informed the front desk and they verified everyhing i said was true. They then showed me two different rooms where the view was bulldozers doing excavating and it was very loud. Finally they offered another room with a actual ocean view. However in this toom the shower door was broken, but i took it anyway, because they had already wasted too much time and i just wanted to enjoy myself. Other issues where they kept coming into my room and ignoring the privacy door placard. I also never recieved my $200 resort credit, and honestly i didnt remeber about it till i was checking out. They gave some coupons as i was checking out ( which obviously i could not use. I felt as i was treated as a opportunistic person, which i am not. There is a difference between opportunistic and high expectations. During the stay and all the issues i asked the front desk to have the gm contact me, but that never happened either. Also if you are looking for a nice beach, you wont find it here. It dirty and full of rocks. The property itself is actually nice, but they dropped the ball overal
Stayed 3 nights in Aug 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. We stayed in 3618... great view of entire resort
Stayed 5 nights in Aug 2024

10/10 Excellent

Jessica, Weslaco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful and relaxing. Food was exceptional!!!
Stayed 4 nights in Aug 2024

8/10 Good

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, breathtaking views. We loved the aminities, pools/bars, spa, club lounge, theatre, etc..Our room was amazing with beachfront view. We paid the extra to have access to the club lounge, which is a private area on the rooftop where you can eat/drink and enjoy a private pool. There is a lot of restaurant choices which is great and it is also first come first serve, so no need to book ahead of time. However of the 2 restaurants we tried, the food was Ok..I was definitely expecting more quality/tasty food. So this was a bummer for me. Loved the fact that its adult only, there were people from all ages, mostly couples and from everywhere! Staff was friendly and offered great service. Overall very good experience. We will definitely return to a Secrets!
Stayed 3 nights in Aug 2024

10/10 Excellent

Sedale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Carlos at the preferred bar was amazing. Beach was clean ocean wasn’t that great but overall 9/10 for Facilities & restaurants. We will definitely be coming back again.
Stayed 5 nights in Aug 2024

10/10 Excellent

Rashia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did a solo stay for my birthday. Amazing resort. The only issue I had was the staff would constantly ask out loud was I alone. This being my first solo trip safety was a big issue and the staff constanly made public I was solo. Of prefer to ask more discreet. I didnt want everyone to know I was alone. Overrall I had an amazing stay.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ryan Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Jose Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was amazing and the amount of pools available is wonderful, the resort does not feel crowded
Stayed 4 nights in Jun 2024

10/10 Excellent

Eldon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I still give this resort a five star review despite the following: Upon checking in to the room, it clearly smelled of smoke. The curtains smelled, the room smelled. Cover up efforts had been made, but it still smelled. A call to the front desk resulted in a quick move to a different room. The room smelled like incense. But we were done moving. Unfortunately, our ocean view room did not face the pool and ocean; rather, it faced a junkie lot, with the ocean in the distance. One other stupid thing was that upon check in, they send you over to a nice little guy who begins by explaining the resort to you and offering some useless $20 and $40 coupons to spa treatments running $300-500. The coupons can't be combined, so they really are worthless. This guy pressures you to meet the next morning for a timeshare presentation where you'll be given a gift of a couple's massage just for attending a 90 min tour. No thanks. Waste of 20 minutes. That was the only negative. Grounds were gorgeous. Pools were fantastic. Cenotes were a nice touch. Every restaurant was generally easy to get in to and without reservation (except Japanese) and the food everywhere was the best at any all inclusive I've ever had. (I've been to 20 plus over the years). The steak place was disappointing. The only steak on the free menu was a sirloin. For $100 you could get a ribeye or t bone. Elias, our pool guy was amazing. Pool Bar tenders were fun and engaging. Would return
Stayed 5 nights in Aug 2024

10/10 Excellent

Dyandria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful property with lost of pools and the service was great
Stayed 4 nights in Aug 2024

10/10 Excellent

Tanya V

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Tamu B

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the property. All restaurants and facilities were grouped together and within a reasonable distance. The property was very nice and and still had the appearance of being relatively new. The infinity pool was amazing. I would highly recommend this hotel.
Stayed 4 nights in Aug 2024

6/10 Okay

William David, Lansing

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

Rogelio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is awesome!! The staff at Secrets Moxché go over and beyond for your needs. The rooms are super clean and refreshed daily. There isn’t anything that we did not like about this hotel.. Most definitely going back
Stayed 5 nights in Jul 2024

10/10 Excellent

Sonia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adrian in the front lobby was great during check in. The resort was beautiful!
Stayed 3 nights in Aug 2024