See all properties
Save

Senses Riviera Maya Oceanfront Boutique hotel - Adults only

4.0 star property
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Senses Riviera Maya Oceanfront Boutique hotel - Adults only

Exterior
Lobby sitting area
Exterior
Exterior
Point of interest

Reviews

7.4 out of 10
Good

Popular amenities

  • Hot tub
  • All-inclusive
  • Bar
  • Room service
  • Housekeeping
  • Pool

Explore the area

Map
Playa del Carmen, QROO
  • Paradise Beach
    ‪1 min walk‬
  • Playa Paraiso Golf Course
    ‪19 min walk‬
  • Cirque du Soleil Boutique at Vidanta Riviera Maya
    ‪6 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪30 min drive‬

Room options

View all photos for Pool View Suite

Pool View Suite

Pool View Suite

  • 100 sq m
  • Sleeps 2

View all photos for Honeymoon Suite, 1 King Bed, Ocean View

Honeymoon Suite, 1 King Bed, Ocean View

Honeymoon Suite, 1 King Bed, Ocean View

  • 110 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View Suite

60-inch Smart TV with cable channels

Ocean View Suite

  • 100 sq m
  • Ocean view
  • Sleeps 2

View all photos for Ocean Front Suite

Premium bedding, free minibar, in-room safe, desk

Ocean Front Suite

  • 100 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior detail

Wyndham Alltra Playa del Carmen Adults Only All Inclusive

Pool
All-inclusive
Spa
Free WiFi
4.3 out of 5, Excellent, (2695)
The price is AU$616
for 1 room
includes taxes & fees
14 Feb - 15 Feb
Wyndham Alltra Playa del Carmen Adults Only All Inclusive

About the area

Playa del Carmen

With a stay at Senses Riviera Maya Oceanfront Boutique hotel - Adults only in Playa del Carmen, you'll be on the beach, just steps from Paradise Beach and a 3-minute drive from Playa Paraiso Golf Course. .This beach hotel is 4.8 mi (7.7 km) from Maroma Beach and 7.2 mi (11.6 km) from Tres Rios Ecopark.

What's nearby

  • Paradise Beach - 1 min walk
  • Playa Paraiso Golf Course - 19 min walk
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 6 min drive
  • Tres Rios Ecopark - 14 min drive
  • Maroma Beach - 15 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 30 min drive

Restaurants

  • ‪La Laguna - ‬3 min drive
  • ‪Snake Bar At Iberostar Maya - ‬4 min drive
  • ‪Alberca - Pool - Bar - ‬5 min drive
  • ‪Cena Trattoria By el Faro - ‬4 min drive
  • ‪Huama - ‬2 min drive

About this property

Senses Riviera Maya Oceanfront Boutique hotel - Adults only

Adults-only beachfront hotel with outdoor pool
Senses Riviera Maya Oceanfront Boutique hotel - Adults only offers 38 air-conditioned accommodations, which are accessible via exterior corridors and feature indoor private spa tubs and free minibar items. Beds feature premium bedding. 60-inch Smart televisions come with cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads.

This Playa del Carmen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and laptop-compatible safes. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.

4 spa tubs are on site along with an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.
Make yourself at home in one of the 38 air-conditioned rooms featuring indoor private spa tubs and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy American cuisine at Cavamar, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.

Featured amenities include a 24-hour front desk, luggage storage, and an elevator. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Cavamar - This beachfront restaurant specializes in American cuisine and serves lunch only.
The Blend - Overlooking the ocean, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
CavaBar - Onsite bar. Open daily.
The Blend Bar - This cocktail bar overlooks the ocean. Guests can enjoy alfresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Senses Riviera Maya Oceanfront Boutique hotel - Adults only are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 2 restaurants
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Restaurants on site

  • Cavamar
  • The Blend
  • CavaBar
  • The Blend Bar

Things to do

  • 4 hot tubs
  • Arcade/games room
  • Billiards/pool table
  • Kayaking
  • Outdoor pool
  • Private picnics
  • Spa services

Conveniences

  • Banquet hall
  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Golf cart
  • Golf privileges (optional)
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Outdoors

  • Beachfront location
  • Free pool cabanas
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Smooth flooring in room
  • Tile flooring in room

More

  • Beach towels
  • Couples dining
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Premium bedding

Bathroom

  • Jetted bath
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 60-inch smart TV
  • TV channels

Food and drink

  • Free bottled water
  • Free minibar

More

  • Access via exterior corridors
  • Desk
  • Desk chair
  • In-room massage
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Private indoor hot tub

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2.74 per accommodation, per night
  • Resort fee: USD 13.11 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 150 per vehicle (roundtrip, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property

Property is also known as

Senses Riviera Maya Artisan Resort Playa del Carmen
Senses Riviera Maya Artisan Resort
Senses Riviera Maya Artisan Playa del Carmen
Senses Riviera Maya Artisan
Senses Riviera Maya By Artisan Playa Paraiso Mexico

Senses Riviera Maya Oceanfront Boutique hotel - Adults only Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 397 out of 1002 reviews" "
Rating 8 - Good. 218 out of 1002 reviews" "
Rating 6 - Okay. 169 out of 1002 reviews" "
Rating 4 - Poor. 82 out of 1002 reviews" "
Rating 2 - Terrible. 136 out of 1002 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jan and Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent! The staff are beyond excellent! We felt right at home here. We really loved Hernan and thank him for his friendship and excellent service. ! He is one of a kind!
Stayed 2 nights in Oct 2024

10/10 Excellent

Helenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so helpful and always courteous. A real gem!
Stayed 5 nights in Oct 2024

4/10 Poor

Jerrica

Travelled with partner
Nothing to do what so ever. Also they take their time doing asking for what you need especially the hot tub
Stayed 5 nights in Oct 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Jul 2024

10/10 Excellent

Ryan Walker, Shelbyville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s different in the aspect that there’s not a lot to do on the actual resort compared to others.you don’t have to wait for ANYTHING, and it’s a very personal experience. Still all of the normal things, like pool, and game room. I think the game room should be updated a bit for rainy days especially. The staff is very friendly, and they treat you like family. I recommend this place if your wanting a quiet stay.
Stayed 7 nights in Oct 2024

2/10 Terrible

Veronica

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Nasty! Let me just say the staff there were very friendly. Check in was easy and fast. We were greeted and given our room keys which are wrist bands. We were supposed to get welcome drinks but if you come past 3pm, you’re out of luck because that’s the cut off time for the drinks. The property itself was VERY underwhelming. The property sits wayyyy back. There’s a long bumpy, pot-hole filled road that leads you back there. Upon entering the room, you’re hit with a STRONG older of mold. It smelled like an old basement but times 10. And that was the “upgrade”. We asked to be moved into another room because the smell was so strong. Well the new room smelled the same. The room was very spacious but dirty and run down. The room was dusty, there was an old dead moth that was stuck to the tub, a cockroach in the closet on the floor, the coffee pot still had coffee in it that contained mold, even in the coffee filter. The outside pools and hot tubs were run down and nasty. There was algae growing in one of the outside showers. As far as the restaurant, drinks were good but the food was not. Ordered a shrimp appetizer and they only bring out two shrimps lol. I thought it was a joke. Tacos were bare minimum. We even went to the store to buy cleaning products and incense thinking we could get rid of the smell. But that didn’t work. We ended up leaving the hotel because it was horrible and went and stayed at another hotel closer to the airport.
Stayed 4 nights in Oct 2024

2/10 Terrible

Sergio

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is not what was advertised on expedia. Driving down the road to the hotel felt very unsafe, desolate and gave an uneasy feeling. The hotel itself looked to be under repair and the front desk looked like someones home setup. Staff was minimal so service was horrible. Had one restaurant that had very limiting food options in the menu. Restaurant itself was leaking water everywhere from the ceiling. The room had mold all over the doors, curtains were rusted and broken. Lamps didnt work. The ac unit in the room was leaking water to the floor towards the bed. The pictures made it look like the property had beach right in front but you actually have to walk away from property to get it. Ended up leaving same day because of all these conditions and finding a better place with so much more for almost same price. Strongly do not recommend this place as i felt completely deceived as a customer.
Stayed 3 nights in Oct 2024

4/10 Poor

Sara

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Franz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely gorgeous place! Would recommend
Stayed 7 nights in Oct 2024

10/10 Excellent

Kara

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 3 nights in Oct 2024

2/10 Terrible

Vadim

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The resort barely qualifies as a resort. The rooms were cold and damp throughout the entire stay, with no hot water available in any of them. To make things worse, the water coming out of the sinks was rusty and brown. We had to change rooms several times during our week-long stay due to these issues. The poolside bar, which only stays open until 5 pm, served just one type of beer that tasted watered down. The location is isolated, surrounded by jungle, and a car is essential to get anywhere. That said, the staff were fantastic, with Hernán standing out for his exceptional service. The food was surprisingly good, with beautiful, fine dining presentation that added a positive touch to an otherwise disappointing experience.
Stayed 7 nights in Sep 2024

10/10 Excellent

Leisa

Stayed 1 night in Oct 2024

8/10 Good

Megan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly! And with it being a little smaller we got to relax without havibg a bunch of other people around. Could use a few updates on the building but overall it was amazing!
Stayed 5 nights in Sep 2024

10/10 Excellent

joseph

Stayed 3 nights in Aug 2024

10/10 Excellent

Victor, Irving

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place amazing staff! Very helpful very attentive! The rooms are huge and very clean will definitely revisit this place again!
Stayed 5 nights in Sep 2024

10/10 Excellent

Darwin, Boyd

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Ednickleda

Stayed 3 nights in Sep 2024

8/10 Good

Michael, Baytown

Travelled with group
Liked: Cleanliness, staff & service, amenities
Property is beautiful and staff is super friendly, awesome infinity pool and suites are huge. The inside of the suites could use a little sprucing up but overall a great place to stay for the price
Stayed 3 nights in Sep 2024

4/10 Poor

Michael

Disliked: Cleanliness
Skip this one for anywhere else.
Door to balcony was broken and wouldn't close so hot air blew in all the time. TV went out for 3 of the 4 days we were there. Not a big problem but nice to watch after a long day at the beach. The food was sub par at best. Asked for toilet paper and 5 hours later and after housekeeping cleaned the room, still none. They say they have two restaurants but they really have one and a snack bar by the pool. Avoid everything at the snack bar but the drinks, shrimp cocktail and the cheese burger. Indoor hot tub didn't have the jets working even though we were told to just push the button for the jets. Both lamps were broken and all the mirrors except one were chipped badly. Nine mirrors total and only one in good shape. Door to the fridge didn't work. Door for kitchen storage was also broken. No cooking pans, plates or silverware. Mold on the ceiling. Terrible cover up paint jobs in kitchen, hall way and the living/bedroom. The tub in the balcony was nice but has to be turned on by and drained by a staff member. Of the 6 meals we had at the restaurant, not one appetizer, soup, salad, entre or dessert was edible past one small bit. We left hungry although you can order everything and multiple times but I'm not sure why anyone would. A hot dog a 7-11 would have blown away anything at the restaurant. The food looked good and the service was good. The chicken picatta tasted nothing like piccata and the chicken. Was as hard as a rock and dry as a bone.
Stayed 3 nights in Sep 2024

8/10 Good

Theresa

Liked: Cleanliness, staff & service
Stayed 12 nights in Aug 2024

2/10 Terrible

Vijaykumar

Travelled with partner
It’s not an all inclusive in the real sense. In fact this place does not have a proper restaurant with a menu. We have to do with whatever is provided. There are no lights in the corridors and have zero customer service. The 5 star rating is absolutely not correct, should be a two star at the best.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jacklen

Stayed 4 nights in Aug 2024

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best place to relax the workers there were amazing front check in Cristian, housekeeping, the maintenance guy Ismael, Down stairs bar by the pool Geraldo the drinks were delicious his series are excellent. And the rooftop dinner time was very good the bartenders Christian &,Freddy were very good and the waiters Hernan and Israe very nice people . I would go back anytime this is a very beautiful place if you're going to relax that's exactly what you going to get.
Stayed 2 nights in Aug 2024

8/10 Good

Dawn, Huntley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Staff is amazing. I didn’t give 5 stars only because there was no way to get sun lotion, drinks, anything without leaving the resort. They have a vending machine but it only takes coins. Does not take credit cards. No store to purchase anything. But next time I will Be prepared with what we need before we get there. Yes we will return. That is how wonderful the staff is and how relaxing this resort is. Only one pool but only 38 rooms and adult only. No crowds. Food was great. I really did enjoy my stay.
Stayed 5 nights in Aug 2024