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Soho Playa Hotel

4.0 star property

Photo gallery for Soho Playa Hotel

Outdoor pool, pool umbrellas, pool loungers
Reception
Bar (on property)
Deluxe Room | View from room
Yoga

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Breakfast included
  • Bar
  • Pool
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Calle 24 Esq. Av. 10 Col. Centro, Playa del Carmen, QROO, 77710
  • Quinta Avenida
    ‪1 min walk‬
  • Mamitas Beach
    ‪7 min walk‬
  • Playa del Carmen Main Beach
    ‪7 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪50 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • 72.0 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Rooftop terrace

The Palm at Playa

  • Pool
  • Hot tub
  • Free WiFi
  • Air conditioning
4.0 out of 5, Very good, (1002)
The price is AU$229
for 1 room
includes taxes & fees
17 Apr - 18 Apr
The Palm at Playa

About the area

Playa del Carmen

With a stay at Soho Playa Hotel, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and within a 10-minute walk of Mamitas Beach. .This hotel is 0.3 mi (0.6 km) from Playa del Carmen Main Beach and 1.5 mi (2.5 km) from Playa del Carmen Maritime Terminal.

What's nearby

  • Quinta Avenida - 1 min walk - 0.1 km
  • Mamitas Beach - 7 min walk - 0.6 km
  • Playa del Carmen Main Beach - 7 min walk - 0.6 km
  • Playa del Carmen Maritime Terminal - 18 min walk - 1.5 km
  • Xcaret Eco Theme Park - 14 min drive - 10.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪La Vagabunda - ‬2 min walk
  • ‪Señor Frogs - ‬2 min walk
  • ‪Ambasciata d'Italia Ristorante - ‬1 min walk
  • ‪McCarthy's Irish Pub - Playa del Carmen - ‬2 min walk
  • ‪La Vaca Gaucha - ‬1 min walk

About this property

Soho Playa Hotel

Art Deco hotel with free breakfast and a rooftop terrace
Soho Playa Hotel offers 22 air-conditioned accommodations with iPod docking stations and safes. Rooms open to balconies. Each accommodation is individually decorated. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Playa del Carmen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 22 individually decorated guestrooms, featuring iPod docking stations and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Don't miss out on recreational opportunities including an outdoor pool and a hot tub. This Art Deco hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
You can enjoy a meal at the restaurant serving the guests of Soho Playa Hotel, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7:00 AM and 11:00 AM.
Soho Playa Hotel has a restaurant on site.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free covered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Art gallery
  • Hot tub
  • Library
  • Outdoor pool
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room roll-in shower
  • Lift
  • Low-height door lock
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • IPod dock

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Individual decor
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Playa Soho
Soho Playa
Soho Playa Hotel
Soho Playa Hotel Riviera Maya/Playa Del Carmen, Mexico
Soho Playa Hotel Playa del Carmen
Soho Playa Playa del Carmen
Soho Playa Hotel Hotel
Soho Playa Hotel Playa del Carmen
Soho Playa Hotel Hotel Playa del Carmen

Soho Playa Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 350 out of 637 reviews
Rating 8 - Good. 200 out of 637 reviews
Rating 6 - Okay. 49 out of 637 reviews
Rating 4 - Poor. 18 out of 637 reviews
Rating 2 - Terrible. 20 out of 637 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

BALDOMERO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Great location, clean, safety
Stayed 1 night in Dec 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

2/10 Terrible

IVAN, CHICAGO

Disliked: Cleanliness, staff & service, property conditions & facilities
The worst place I have been to!
Stayed 1 night in Dec 2024

2/10 Terrible

Shannon

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Expedia needs to update their description on this property - not as described. Disappointing stay - would not recommend.
Stayed 6 nights in Dec 2024

8/10 Good

Niina

Good and affordable
Stayed 3 nights in Dec 2024

2/10 Terrible

Bousaad

Liked: Amenities
Disliked: Staff & service, property conditions & facilities
You can’t relax, all the day , Loud Noise in Construction Site, breakfast terrible, the pool is terrible, only they have a nice persons in the reception
Stayed 4 nights in Dec 2024

6/10 Okay

Laura

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

Patricio

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Sergio

Liked: Cleanliness, staff & service, amenities
No
Stayed 3 nights in Oct 2024

8/10 Good

Carlos

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
You can tell back in the days it's was a great Hotel but besides the staffing been nice and attentive. I won't actually atay that hotel again. You got be aware the have very limited to none parking and outside the local police are looking to give you a parking ticket (and none give you coins for your bills). One night we didn't have water. And I believe that place is overrated on the price of you compared to any Airbnb nearby.
Stayed 10 nights in Aug 2024

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and location. The staff was knowledgeable and friendly.
Stayed 3 nights in Jun 2024

6/10 Okay

Rocio Veronica Patricio

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
**Soho Playa Hotel Review** Our experience at Soho Playa had several disappointing aspects. When we first arrived, there was no electricity. We had to wait in the heat, which was frustrating since all I wanted was to rest after our journey. The hotel is conveniently located just a few blocks from the beach, about a 5-minute walk, so we decided to head there. I’m not sure when the power was restored since we returned to the hotel around 8 p.m. that evening. One of the main reasons I chose this hotel was for the pool, but it was rarely clean. The hotel advertised a sky bar by the pool, which was nonexistent. During our 9-day stay, the pool was only cleaned twice, and that was because I specifically requested it. The worst experience happened on our last day. The fire alarms went off, and my son and I were terrified. The hallways were filled with thick fog, making it hard to see or breathe. We rushed out of the room, unsure of what was happening. The hotel administrator approached us and explained that they were fumigating and asked us to return to our room. However, the smoke had already started entering our room, so we had to leave and go outside to get fresh air. Although the staff apologized and admitted the fumigation was handled poorly, the situation was still unacceptable. The overuse of spray caused a lot of unnecessary panic for us and other guests. I understand mistakes happen, better management and communication could have avoid this kind of situation.
Stayed 9 nights in Aug 2024

10/10 Excellent

Shaniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great except for the elevator as mentioned before,! It does feel like 1 million degrees in there especially in July. Great property though. Lis is great!
Stayed 4 nights in Jul 2024

10/10 Excellent

Alejandro, Bariloche

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very loud air conditioning system
Stayed 1 night in Jul 2024

10/10 Excellent

Saverio

Liked: Cleanliness, staff & service, property conditions & facilities
I had an amazing stay at SOHO. The staff is so hardworking and friendly. The manager is always trying to make the stay enjoyable. She is an incredible manager. The rooms are spacious. The air conditioner was quiet and cooled the room nicely. The hotel is close to the beach and shopping area.
Stayed 3 nights in Jul 2024

2/10 Terrible

Joe

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Horrible
Stayed 3 nights in Jun 2024

4/10 Poor

Kimberly Patricia, Elkridge

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
We have stayed here before and it was amazing, this time was was totally different! The pool was broken the entire time after asking about it for 2 day I was “promised” my the manager that it would be fixed in 2 hours needless to say it was never fixed. The maintenance man explained that the previous maintenance man quit and didn’t tell them it had broken. I explained that the manager should have never promised that it would be fixed in 2 hours if that was the case. I could have stayed at another hotel with a working pool. Then the jets in the hot tub were broken. We also lost water at one point. I understand that the hotel is under new management but until they get things fix I wouldn’t stay there again. They did offer any kind of compensation, I mean it is the end of July and almost 100 degrees and no pool!
Stayed 3 nights in Jun 2024

10/10 Excellent

Neal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is steps from 5th and 10th Avenues. It is also a short walk to the beach.
Stayed 3 nights in Jun 2024

10/10 Excellent

JENNIFER GUADALUPE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close and easy to look around the area. Staff was very attentive and friendly. Place was always clean and fabulous.
Stayed 5 nights in Jun 2024

10/10 Excellent

Adriana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were looking for a new travel experience, far away from the all inclusive packages. This hotel was a pearl not luxury, but well maintained. Well located, close to the playa del Carmen downtown, 1 minute walk to 5th avenue. New staff of the hotel was very kind. We didn't try the breakfast, because we wanted to enjoy the typical food at restaurants, so I don't have any comment on this. The roof pool was refreshing, specially after a full day walking at 5th av. Also, beach is a 10 minutes walk. We arrived to playa del Carmen taking the ADO bus on terminal 2 of Cancun airport, it was cheaper than taking a taxi, once in playa del carmen we walked (20 minutes from turistic ADO terminal) to get to the hotel. We booked a all inclusive to Xel-ha and xelha bus picked up and dropped us at the end of the day at Plaza las Perlas (10 minutes walk). If you are looking for a more freedom trip, this is the perfect hotel. There is a construction next to the hotel, so during day, you can hear some bangs at your room, but this is normal and completely out of control of the hotel administration. If you want to try a new travel experience this is the right hotel for you ;)
Stayed 3 nights in Jun 2024

10/10 Excellent

Maria

Stayed 1 night in Jun 2024

10/10 Excellent

gunvir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good
Stayed 2 nights in Jun 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
You get what you pay for
Service was great and workers are friendly but the pool was dirty/unusable and the shower water was luke warm/cold
Stayed 1 night in May 2024

10/10 Excellent

LILIANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Ana Luisa

Travelled with family
Clean
Stayed 1 night in May 2024