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The Gallery Apartments

3.0 star property

Photo gallery for The Gallery Apartments

2 outdoor pools, an infinity pool, pool umbrellas, pool loungers
Ecotours
2 outdoor pools, an infinity pool, pool umbrellas, pool loungers
In-room safe, individually decorated, individually furnished, desk
In-room safe, individually decorated, individually furnished, desk

Reviews

6.0 out of 10

Popular amenities

  • Spa
  • Bar
  • Gym
  • Pool
  • Air conditioning
  • Parking included

Explore the area

Map
Av Constituyentes esquina, 15 Avenida Nte Mz 79, Playa del Carmen, QROO, 77720
  • Quinta Avenida
    ‪4 min walk‬
  • Playa del Carmen Main Beach
    ‪8 min walk‬
  • Playa del Carmen Maritime Terminal
    ‪17 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪50 min drive‬

Room options

View all photos for Premier Apartment, 2 Bedrooms

Terrace/patio

Premier Apartment, 2 Bedrooms

  • 110 sq m
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Queen Sofa Bed

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The price is AU$113
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includes taxes & fees
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About the area

Playa del Carmen

With a stay at The Gallery Apartments, you'll be centrally located in Playa del Carmen, just a 4-minute walk from Quinta Avenida and 8 minutes by foot from Playa del Carmen Main Beach. .This family-friendly hotel is 0.4 mi (0.6 km) from Mamitas Beach and 5.8 mi (9.3 km) from Xplor Theme Park.

What's nearby

  • Quinta Alegría Shopping Mall - 2 min walk - 0.2 km
  • Quinta Avenida - 4 min walk - 0.4 km
  • Mamitas Beach - 7 min walk - 0.7 km
  • Playa del Carmen Main Beach - 8 min walk - 0.7 km
  • Playa del Carmen Maritime Terminal - 17 min walk - 1.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Ah Cacao Chocolate Café - ‬3 min walk
  • ‪Los Bisquets Bisquets Obregón - ‬3 min walk
  • ‪Suerte de Churro - ‬1 min walk
  • ‪Sabrina – Tradizioni Italiane - ‬1 min walk

About this property

The Gallery Apartments

Family-friendly hotel with 2 outdoor pools and a full-service spa
Air-conditioned accommodations at The Gallery Apartments are accessible via exterior corridors and offer safes and complimentary bottled water. These individually decorated and furnished accommodations include desks. 40-inch flat-screen televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers. This Playa del Carmen hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and ceiling fans.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Gallery Spa has 2 treatment rooms. Services include deep-tissue massages and hot stone massages. The spa is equipped with a sauna and a steam room. The spa is open daily.
Make yourself at home in one of the air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and designer toiletries. Conveniences include safes and desks.
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a 24-hour health club, and a sauna. Additional features at this hotel include concierge services, supervised childcare, and an arcade/game room.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
Featured amenities include a business center, express check-out, and multilingual staff. Free self parking is available onsite.
A complimentary manager's reception is offered each day.
The Gallery Apartments has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Onsite parking options include a garage

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 24-hour health club
  • Arcade/game room
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Full-service spa
  • Infinity pool
  • Library
  • Playground
  • Rooftop pool
  • Sauna

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Children's toys
  • Playground
  • Snack bar/deli
  • Supervised activities for children

Conveniences

  • Guidebooks
  • Safe at front desk

Guest services

  • Concierge services
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Beach towels
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in fee: USD 20
Contactless check-in available
Late check-in subject to availability
Late check-in fee: USD 20 for check-in between 8:30 PM and 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Host will greet you

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 250 per stay
  • Electricity fee: USD 0.25 per stay for use over 16 kWh.

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 20 (subject to availability)
  • Late check-in fee: USD 20 for check-in between 8:30 PM and 8:00 PM
  • Air conditioning is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

The Gallery Apartments Hotel
The Gallery Apartments Playa del Carmen
The Gallery Apartments Hotel Playa del Carmen

The Gallery Apartments Reviews

Reviews

6.0
Rating 10 - Excellent. 1 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 1 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 1 out of 3 reviews

6.0/10

Cleanliness

6.8/10

Staff & service

8.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

6/10 Okay

Mel, Dundee, Scotland

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The lady who met us to check us in had great communication throughout our stay. The room we hired was small and had a linked door to the main apartment which we didnt like and so she came back the next day and offered us a studio with a small kitchenette. (Which we paid the difference) Good location only 5 minute walk to 5th Avenue. Small things could improve - 1. No iron in small apartment 2. Wifi password wasn't correct and had to message to get it 3. Coffee machine available but no mugs in room 4. Limited hot water in shower, only lasts a few minutes.
Stayed 4 nights in Sep 2020

10/10 Excellent

Antonio, Tijuana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Un excelente y hermoso hotel . Solo les sugeriría cambiar los colchones por unos más cómodos. Todo increíble
Stayed 8 nights in Oct 2020

2/10 Terrible

Rafael

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Son unos bandidos tengan cuidado
Pague dos dias, mi vuelo salió demorado.Intenté comunicarme y absolutamente nadie responde..Tuve que dormir en otro lugar...Al dia siguiente me presenté en los condominios y las personas de recepción no tenían ninguna informacion de mi reserva...Me dijeron que como son departamentos tenía que comunicarme directamente con los dueños..Jamas respondieron insisto..Me robaron mi dinero y hoteles.com se limito simplemente a enviarles un correo...
Stayed 2 nights in Sep 2020