With a stay at The Yucatan Playa del Carmen, Tapestry Collection by Hilton in Playa del Carmen (Downtown Playa del Carmen), you'll be steps from Quinta Avenida and 5 minutes by foot from Playa del Carmen Main Beach. .This luxury resort is 0.2 mi (0.4 km) from Mamitas Beach and 6.3 mi (10.2 km) from Xplor Theme Park.
Quinta Alegría Shopping Mall - 6 min walk - 0.6 km
Playa del Carmen Maritime Terminal - 3 min drive - 2.6 km
Getting around
Cancun Intl. Airport (CUN) - 49 min drive
Restaurants
Starbucks - 2 min walk
Chez Céline - 1 min walk
La Bodeguita del Medio - 2 min walk
El Diez Parrilla Argentina - la 5ta Avenida, Playa del Carmen - 1 min walk
Ah Cacao Chocolate Café - 1 min walk
About this property
The Yucatan Playa del Carmen, Tapestry Collection by Hilton
Adults-only resort with free valet parking and a fitness center
The Yucatan Playa del Carmen, Tapestry Collection by Hilton offers 60 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 47-inch flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, designer toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
Recreational amenities at the resort include an outdoor pool and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 60 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center.
Enjoy a meal at El Mural or snacks in the resort's coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Continental breakfasts are available daily from 7:00 AM to 11:30 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and an elevator. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:30 AM.
El Mural - This buffet restaurant specializes in Mexican cuisine and serves breakfast only.
The Coffee Corner - Onsite café. Open daily.
La Terraza - This poolside rooftop bar specializes in international cuisine and serves lunch and dinner. Open daily.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Return airport shuttle (surcharge)
Free secured, covered valet parking on site
Food and drink
Daily continental breakfast available 7:00 AM to 11:30 AM for a fee: MXN 330 per person
A bar/lounge
A coffee shop/cafe
A poolside bar
A restaurant
Restaurants on site
El Mural
La Terraza
The Coffee Corner
Things to do
Gym
Outdoor pool
Conveniences
24-hour front desk
Guest services
Housekeeping (daily)
Multilingual staff
Proposal/romance packages
Outdoors
Garden
Outdoor entertainment area
Outdoor furniture
Pool loungers
Rooftop terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in stairways
Lift
Well-lit path to entrance
Wheelchair-accessible path to lift
Room amenities
Bedroom
Premium bedding
Bathroom
Designer toiletries
Dressing gowns
Hair dryer
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
47-inch flat-screen TV with cable channels
Food and drink
Meal delivery service
Minibar
More
Air conditioning
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Electrical adapters
Energy-saving switches in guestrooms
Individual decor
Individual furnishings
Iron/ironing board
Laptop workspace
Laptop-compatible safe
LED lighting
Phone
Recycling
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Children and extra beds
Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Payment types
Important information
Optional extras
Fee for continental breakfast: approximately MXN 330.0 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
We should mention
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
The Yucatan Playa del Carmen, Tapestry Collection by Hilton Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Roaches seen in our room. Food options and restaurants were very limited and repetitive. Guest services wasn’t very helpful.
Moses
Stayed 5 nights in Dec 2024
6/10 Okay
Sai Luk
27 Dec 2024
Disliked: Amenities
Essentially, there is only one rooftop restaurant operating in this all-inclusive hotel, every day until 10pm. There is one tiny indoor restaurant but it is open only from Thursday to Sunday, again for a limited period of time only.
I was told that room service is available 24 hours a day but actually it is open only until 10pm. So, guests who check in late or come back late from day trips need to rely on the coffee corner for food, unless they go outside. There is a limited supply of small sandwiches kept in a small fridge. There is not any microwave there or in any room. So, you have to eat them cold.
The breakfast area could have been cleaner.
The rooftop restaurant has other limitations. It can be extremely hot to eat there if it is a sunny day. Or heavy raining can ruin your dinner, which happened to me today. However, the busy rooftop restaurant staff and bartenders are very polite and helpful hard-working people. They deserve a praise and thank-you.
We had a good stay at Yucatan playa del Carmen. Hotel is a good value for the price. However for those looking for a true all-inclusive vacation I would pay up for a different hotel. Drinks were bottom shelf. Only one restaurant open at a time. Hotel seemed to be understaffed ie taking your drink order then seeing them run room service orders before returning.. food was good. Rooms good size and we hadn't made service daily
Loved the all inclusive, 24/7 staff, nearby tons of stores, the beach is 2 blocks away, it was beautiful & clean! Would definitely come back again. 10/10.
We liked that is was centrally located! The staff was at times very good and other times not so good but not because they themselves were not trying their best but because at times they seemed short staffed and were not able to do their job efficiently. Overall everyone was kind and professional and tried their best to make us feel cared for.
We did not like waiting to long to order our food and to be served our food. The first couple of days we did have to go to the front desk to order more towels. Not enough towels were placed in our room for 2 people.
Grisel
Stayed 7 nights in Nov 2024
6/10 Okay
Christine
Travelled with family
27 Nov 2024
Liked: Cleanliness, staff & service
3 star quality
The toilets had very low pressure.
You had to flush once wait for five minutes for it to fill again to flush again.
Our pillowcases had dry blood on them.
I felt the linens were old and needed to be replaced.
Our bed was very soft. I think the mattress needs to be replaced.
There were never any paper cups at the coffee station. only plastic. Who wants to make a hot coffee and a plastic cup?
Breakfast was very slow. Not any fault of the waiter. But just understaffed. They should have two wait staff at breakfast.
The stuff were very friendly.
The management wasn’t that great.
Super disappointed with this hotel thought it’s hilton that I stayed but none other like one star hotel. Luckily the service superb but overall I’m not really recommend this hotel. I never known all inclusive has time limit only can start order liquors after 11 and no more served any foods or drinks after 10 pm. Limited foods,limited alcohols super sad to pay this amount of money for this quality. Was thinking to stay in reef 28 bcoz the name of Hilton. I chose to stay here but see what I deserved. ;(
The staff is absolutely Hilton-standard! The convenience of the location cannot be overstated. Easily exhausted menu, buoyed by its quality and abundant dining, dancing and shopping options a short walk away. Live music easily enjoyable from your balcony if you find the rooftop bar too extroverted.
This resort is a win for boutique lovers of any taste!
Limited dining, photos are super high def edited to make it look better than it is. It isn’t an “ all inclusive resort” it’s a hotel with 2 super mid restaurants inside, you have to walk/ drive to any near beach or activity/ show and pay additional- you can’t even sit on the beach furniture or under an umbrella without paying extra. Staff was really sweet but everything else was pretty bad, it’s a hotel on a strip essentially.
The resort was amazing the staff was so nice and easy to talk to, our waiters were so amazing during breakfast I can’t remember the person at breakfast name but he wears glasses and is so nice he get 5 out of 5 stars also shout out to our waiter for lunch and dinners Erasmo G, he was so cool and always talked to us and made us feel supper comfortable 5 out of 5 for him also are Bartendor for sure got our drinks on point. Definitely recommend this place.